Lync 2013 WIndows phone Username with space

lync2013 windows phone version
if add external Skype contacts with space character "Alex Loddy"
in lync contact list show "Alex%20Loddy"
fix it please....

Hi,
Did the issue also happen for Lync Android or IOS client?
Did the issue happen only for you or for multiple users?
Please login on other Window Phone Lync client with your Lync account to check the issue.
Please also check if the version of Lync app on Windows Phone update to the latest version. If not, update it and then test the issue again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Delay in incoming calls ringing on Lync for Windows Phone

When calling a Lync user on Windows Phone, even if the phone is connected via Wifi, the call takes about 10 seconds longer before it even starts ringing on Windows Phone. As a result it is frequently missed.
If the user is signed into the desktop client and Lync on Windows Phone, it rings immediately on the desktop client, no problem, and you can observe the delay.
Is this a known issue or limitation? Is there any way to reduce the time before the call rings on the phone?

Hi,
Did the issue also happen on IOS devices and Android Devices?
You can test with IPhone and Android Phones to check the issue.
There are several known issues for Lync mobile, you can refer to the part of “Incoming calls or instant messages (IMs) for Lync on mobile broadband” in the link below:
http://office.microsoft.com/en-001/lync-help/lync-2013-known-issues-HA102919641.aspx
Please update to the latest version Lync for WPhone and test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

What are the impact if we create usernames with spaces?

Hi All,
What are the impact if we create usernames with spaces? We tried and we were able to create in Oracle, But does it impact anywhere else.?
Thanks in advance

Having spaces might cause issues -- Please search MOS or the following docs for "229407.1"
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Lync 2013 + Windows 8 phones not getting any notification but android and iphone works fine

Dear All,
Issue : None of the windows 8 phones gets alert when someone pings in lync2013
Description: We get notification when someone pings to lync2013 im configured in android or iphone and it fails to notify when someone pings lync2013 configured in windows phones Example : Lumia 920,930,625
Environment:
Singe FE and Edge
Assessments:
Push notification is enabled in the server side and on mobile
Tried using 2010 version client had the same issue
Push testing was successful until I updated the server and now after update I am getting the following error
PS C:\Users\administrator.tester> Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com -verbos
e
cmdlet Test-CsFederatedPartner at command pipeline position 1
Supply values for the following parameters:
TargetFqdn: edge.tester.com
VERBOSE: Reading access proxy port from topology process started.
VERBOSE: Reading access proxy port '5061' from topology process successfully finished.
VERBOSE: Reading certificate process started.
VERBOSE: Reading certificate process successfully finished.
VERBOSE: Searching for certificate with issuer name = 'CN=test-certsrv-CA, DC=tester, DC=com' and serial number =
'4200000013a701fa4732b0475b000000000013'.
VERBOSE: Successfully found certificate with the matching issuer name and serial number.
VERBOSE: Workflow Instance Id 'd283786a-ba07-42ad-83e2-ad4ed5692597', started.
VERBOSE: Command line executed is 'Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com
-verbose'.
Test-CsFederatedPartner : A 500 (The server encountered an unexpected internal error) response was received from the
network and the operation failed. See the exception details for more information.
At line:1 char:1
+ Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (:) [Test-CsFederatedPartner], FailureResponseException
    + FullyQualifiedErrorId : WorkflowNotCompleted,Microsoft.Rtc.Management.SyntheticTransactions.TestFederatedPartner
   Cmdlet
VERBOSE: Workflow Instance ID 'd283786a-ba07-42ad-83e2-ad4ed5692597' completed.
VERBOSE: Workflow run-time (sec): 0.1410312.
Please let me know if this is causing the issue,
Please note : As soon as I see this tried invoking the csmanagementstore replication and got to know my edge server is not up to date - I am sure this has no relation with push this is for getting the changes informed to edge server,
Everything works normal with no issues apart from this,
Seeking your valuable advice here,
Thanks
Nelson
Nelson N Exchange 2003|2007|2010

Hi Nelson,
To better understand the issue, I would like to collect the following information.
1. Have you added the new hosting provider, Microsoft Lync Online, and then set up hosting provider federation between your organization and Lync Online ?
Configuring for push notifications in Lync Server 2013
2. Have you installed the new root certificate?
Lync Servers currently use the GTE CyberTrust Global Root and beginning on June 1st, 2013 will migrate to the Baltimore CyberTrust Root. The
migration of Lync Online Service to use the new Baltimore trusted root Certificate Authority is planned during May 2013. As of June 1st 2013,
all of our servers including the Lync Push Notifications Clearing House Service will be on Baltimore certs only. So please ensure that your Lync Server deployments have been updated to trust the Baltimore Root before that.
http://blogs.technet.com/b/lync/archive/2013/05/02/lync-mobile-push-notifications.aspx
In addition, it is recommend to update the Lync servers to the lasted version.
Best regards,
Eric

Can't Log In with Lync 2013 Windows 8 App over VPN

Howdy,
I've downloaded the Lync 2013 App to Windows 8.1. When I type in my work email, I can't sign in. I get that the server isn't available or doesn't support Lync.
The error is attached.
I can't find a forum for the Lync App itself so I'm hoping to be redirected or since this has to be an easy question, someone might answer it here.
I'm logged in on our VPN and I'm working around this issue right now with RDP to my desktop and signing in to Lync 2010 there. This is for the purpose of doing my class this next week from home and showing Yep, I'm really available over Lync.
What is really desired is to get Lync on my remote machine working but there's no real Settings page on the App.
Apparently it does pick up the VPN and tries to sign me in:
However, there's not much of a way to configure anything. I can't find a "Settings" page. Tried uninstall/reinstall to see if I didn't fat finger something.
Lync 2010 is set up on company laptops to work over VPN correctly from home so I can't imagine it's this hard. I think the "oversimplified" approach of just putting in the email address and (I'm theorizing) letting Lync detect VPN or not,
can I log in, etc. or whatever it does, this isn't working. And of course, it's Encapsulated. :)
OK, I have a work around, it's not a do or die issue here. I'll RDP to my desktop, sign in and Lync will show me available. I'll set my location as Home during the hours of the class.
But ... it's always REALLY annoying when you KNOW it's a simple setup procedure and if that's just found ...
Thanks for any help.
Michael Durthaler

Check that you configure requirement for Lync windows store App as exist in below link
http://technet.microsoft.com/en-us/library/jj823129.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
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Mai Ali

Lync 2013 Mobility in coexistense with Lync 2010

Hi
I am facing Issue when connecting my internal mobile client with Lync Server 2013. The Mobile Client doesn't sign in to Lync Server 2013.
Currently we are in co-existence phase with Lync 2010.
There was no mobility service configured or installed in Lync 2010 environment before when we deployed Lync Server 2013 Enterprise pool with only one front end server.
The SRV record _sipinternalts is currently pointing to Lync server 2010 pool and the lyncdiscoverinternal.domain.com is point to the IP of Lync Front End Server.
Is it necessary to configure and deploy mobility service on Lync 2010 front end server in order to allow Lync Server 2013 users to connect using mobile client??

Hi Abdullah Salam,
For WP8 root certificates need to have HTTP URLs in the CRL (Certificate Revocation List). If root certs doesn’t contain these CRL attributes than the certificate won’t be accepted by WP8
and sign-in would fail.
Same cases for your reference.
https://social.technet.microsoft.com/Forums/en-US/cd6c1558-02e4-4ad8-86af-c6aee82a4ff0/passive-authentication-redirection-fails-for-wp81?forum=lyncint
https://social.technet.microsoft.com/Forums/en-US/70932e7d-4df5-4f48-8f33-b0e19e2a02f9/unable-to-sign-with-windows-phone-lumia-925-windows-81-to-lync-2013?forum=lyncprofile
Best regards,
Eric<o:p></o:p>

Lync 2013 Windows Mobile 8 connection issues

Hi
I have setup an internal test Lync 2013 system to get sign off from management. I have installed all the roles on a single server. So far clients on PC's can sign in and so can iOS devices once I had turned on the internal web settings. However, we use Windows
Mobile 8 devices and I can't get any to connect. What ever I try I get a message saying that I need to check my network connection.
These devices are on the same internal network as the iOS devices. Is there anything special that needs to be done for Windows Mobile to work?
Thanks.

2013-12-09 13:26:57.393 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.440 Lync[4560:5068] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d70d18)
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-09 13:26:57.445 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2094:suspensionState = 2
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled = 1, sipUri = sip:[email protected], m_internalADUrlInput = m_externalADUrlInput =
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1003:Discover UCWA urls for sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/488:Extracted DOMAIN.com from sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1061:Starting Lync Discovery with urls http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected] and http://lyncdiscover.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://lyncdiscoverinternal.DOMAIN.com/, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.447 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
Request Id: 03D48860
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.447 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnAuthenticatedGet(03D48860)
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1883:Successfully started the GetUserUrlOperation request for https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.451 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.451 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. UrlTrustResolver(03D48F68)
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1915:Successfully started the GetUserUrlOperation request for http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 30.000000 seconds
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.472 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/936:Headers Available with response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.474 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.478 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/1031:Response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Cache-Control no-cache
HttpHeader:Content-Length 1182
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Mon, 09 Dec 2013 13:27:11 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server Microsoft-IIS/8.5
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn LYNCFQDN.DOMAIN.com
HttpHeader:X-Powered-By ASP.NET
ï»¿<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=DOMAIN.com" /><Link token="User" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=DOMAIN.com" /><Link token="Self" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=DOMAIN.com" /><Link token="OAuth" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=DOMAIN.com" /><Link token="External/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.491 Lync[4560:4644] INFO UTILITIES CXmlParser.cpp/181:parse returned 0
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d48f68)
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.DOMAIN.com/, Hops = 1, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(03D48F68): S0-0-0 (Success); Done with req.; Stopping resend timer
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = S0-0-0, url = http://lyncdiscoverinternal.DOMAIN.com/
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (UcwaAutoDiscoveryRequest): -2147467260
2013-12-09 13:26:57.493 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled (W0-0-6)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (mamd1) username (prp350197) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.494 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.508 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(03D48860)
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery request to https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as current state is 6
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request url was https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.563 Lync[4560:4624] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
2013-12-09 13:26:57.565 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.566 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.566 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.621 Lync[4560:4600] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u031DA518): -2146697191
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d6de70)
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.697 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.697 Lync[4560:5288] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.697 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.726 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.743 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.744 Lync[4560:5308] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.744 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.711 Lync[4560:5288] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.711 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:26:58.763 Lync[4560:5308] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.763 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:27:02.167 Lync[4560:4624] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfBegin: 4:SignOut
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/497:Called signOut() in state 1
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/975:CUcwaAppSession canceling all requests
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState() state=0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO UTILITIES CWpAppStateQuery.h/102:Clearing keep-alive timer callback
2013-12-09 13:27:02.174 Lync[4560:4644] WARNING APPLICATION CApplicationInformation.cpp/136:Received CAppStateEvent in CApplicationInformation
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CCertificateProvisioningService.cpp/541:Clearing certificate from transport: 4edff623-687f-4443-8ab2-b610b8cfb099
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.174 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CApplication.cpp/942:CApplication::serialize() called
2013-12-09 13:27:02.208 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfEnd: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 34ms
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0
2013-12-09 13:27:02.215 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.216 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.217 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.218 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.219 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.220 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.222 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.223 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.224 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.266 Lync[4560:4600] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfEnd: 4:SignOut
2013-12-09 13:27:04.117 Lync[4560:4644] WARNING APPLICATION CUcwaAppSession.cpp/621:Could not find landing page link for tokenName = pushNotificationSubscription
2013-12-09 13:27:06.793 Lync[4560:4600] VERBOSE APPLICATION NUIAgentCommandChannel.cpp/17:NUIAgentCommandChannel::ChangeAgentLogFile
2013-12-09 13:27:06.793 Lync[4560:4644] VERBOSE APPLICATION CUIAgentCommandChannel.cpp/62:CUIAgentCommandChannel::changeAgentLogFile
Hi
Sorry for the delay in replying. I have tried your suggestions and a Windows Mobile 8 device will still not connect. I have saved the log files and attached them. I can't see what the actual error is!
I have recreated my internal Root CA to include http urls in crl & cdp as this is mentioned as an issue, but this hasn't worked either.
Thanks.

Some Users cannot login via Lync 2013 windows client

Hi,
I have a Lync 2013 FrontEnd server, DB server and Edge Server.
Since last noon we are facing a mysterious issue. Its as below.
( I have just entered into Lync administration)
User A and User B, both were able to login to lync till yesteday noon on their individual PC, any PC or mobile (windows, android, mac) with any version of Lync client, inside and outside the organization.
Last noon User A reported that he is facing an issue that whenever he logs in to lync 2013 client he is automatically logged off in 2 to 3 seconds. Then again logs in automatically and again loggs off in 2-3 seconds. and thats all is happening again and
again. The message he is is getting after he is logged off is "The connection to the server was lost
. Reconnecting. Current calls may continue, but with reduced functionality".
But at the same time he was able to login from other computer and his mobile device. At the same time, User B is not facing any issue on his machine.
Then User A tried to login from the User B's computer and there also he faced same issue. Then i asked User B to login on computer of User A and what i see is User B is able to login on User A's computer.
What is concluded from the observation is, User A cannot login from lync client 2013 from any computer inside and outside of my network and can login from any other client/version/platform inside or outside of my network.
What i checked for is Client Version Policy of User A and User B, but both are same (Automatic). Below is my client version policy and i am using client version 15.0.4605.1000
In Sing In Logs. (By Right click on system tray icon of lync) i got below information.
Error-1
In Windows 8, event viewer i am getting only Event ID 1 or 12 which says, "
The description for Event ID 12 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Lync
Thanks, Rishi Pandit.

The issue has been resolved by removing an entry from "Trusted Application Server". This application server was being used for Polycom VC infrastructure integration with Lync.
As per Task 4 section in
Polycom and Lync Integration Documentation we have to use below-
http://support.polycom.com/global/documents/support/strategic_partner_solutions/Polycom_UC_Microsoft_Deployment_W8.pdf
Use the New-CsStaticRoute command to set up a static route for the RealPresence
Collaboration Server system.
$route = New-CsStaticRoute -TLSRoute -destination rmx.corp.local
-port 5061 -matchuri sipdomain.com -usedefaultcertificate $true
where rmx.corp.local is the FQDN of the RealPresence Collaboration Server SIP signaling
domain and sipdomain.com is the name of the Trusted Application Pool you created.
but this was wrong.
we used sip.domain.com and issue got resolved. Polycom forgot one (.) dot between sip and domain.com which ruined us.
Thanks.
Thanks, Rishi Pandit.

Lync 2013 & Windows 8.1: All contacts appearing as "Presence Unknown"

Having an intermittent problem with Lync 2013 running in Windows 8.1. When I first sign-in to Lync (I'm working on an laptop that is part of my organizations domain and I'm logged in before I start Lync) all my contacts show up and for about
1 second or less, I can see that their presence is displayed correctly (Available, Busy, Away, In a meeting, On a call, etc.). Then all of the sudden all contacts switch to "Presence Unknown". My own presence is showing as "Available".
If I try to message a contact, it just shows the spinning dots and then eventually fails. One time the message went through, the recipient said they got the message twice, and for a brief moment - maybe bout a minute - the presence status
for all the contacts was once again available and showing. But then once again changed back to "Presence Unknown". Most of the time if it shows "Presence Unknown" I'm unable to IM the contact.
Sometimes - if I wait long enough - the presence status eventually appears and I'm able to communicate with contacts. But that can take up to an hour or more.
Sometimes after waiting for a bit, I get signed-off automatically. This morning that happened and I got a pop-up message "Server unreachable." If I click on sign-in again, it was able to sign-in and my status was once again
"Available" but all contacts were showing as "Presence Unknown"
Sometimes if I sign-out/in, that fixes things but that works less frequently. Usually the same situation just repeats where initially everything looks correct - everyone's presence is accurate - then immediately changes to "Presence Unknown"
and nobody is reachable.
Rebooting doesn't seem to work all the time but sometimes.
If I connect with Lync2010, none of these issues happen.
Is this a problem with Lync2013? A problem with Windows 8.1? A system setup issue within my organization?

Hi,
Did the issue happen only for you or for multiple users?
If the issue happen only for you, please try to login to another Windows 8.1 computer and login Lync 2013 with your account to test if the issue cause by your computer. You can also login with other well-worked Lync 2013 client on your computer
to test the issue again.
On your computer, please delete user profile with the following path and then test the issue again:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 not Updating folder with Outlook

Lync error that not update all folder as well as user having "hanging Status: not connected" but on workgroup machine status shows OK.
Connection Status:
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;
EWS External URL;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS not deployed;
License State;Lync Basic;--;
Hanging Notification Status;;disconnect;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
and user connected lync and outlook from workgroup machine having subjected status.
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;talha.malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;https://email.domain.com.pk/EWS/Exchange.asmx;--;
EWS External URL;https://email.domain.com.pk/ews/exchange.asmx;--;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS Status OK;
License State;Lync Basic;--;
Hanging Notification Status;;Connected;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
Facing error on all users profile as i have two SMTP address @domainX.com.pk and @domainY.com.pk and i have change default smtp but error still same.
Apart from this when i check my outlook conversion folder is up to date and updated.
Talha Faraz Malik

Hi,
If you change the SMTP account same with SIP account, please try to delete Lync user profile and restart Lync, Outlook client to test again.
If you want to use different SMTP account with Lync account, you can also try to change Lync client policy, change the parameter DisableEmailComparisionCheck to True.
More details:
http://www.lync.geek.nz/2014/04/lync-2013-exchange-integration.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 Showing Phone Numbers which have been removed from AD

My Server is Lync 2013, Exchange is 2010 SP3. I'm also running 2012 Domain Controllers. The Lync 2013 install is migrated from 2010.
I have a myriad of users who have moved departments and thus have a new, or altered phone number, but for some reason the contact cards in all of my Lync 2010/2013 clients and Outlook 2010/2013 are showing phone numbers that no longer exist in Active
Directory.
If the Lync client is closed the Outlook Contact card does not show these "phantom" numbers:
But if the client is open the contact card has a number that doesn't exist in any field in Active Directory (I checked twice):
Suggestions? I have many users displaying phantom numbers in Contact Cards. My normalization rules are working correctly (no errors), and synchronization seems to be working as expected. I have also run debug-csaddressbookreplication with verifyreplication
on a problem user and it succeeds. I've also double-checked the attribute values and this phantom phone number does not exist.
Is it possible that the 2010 Contacts migrated from the old server contain these phantom entries, is there a way to clear this information out and start fresh if need be?
Thanks Kindly!

I actually found a bit of a solution without going to MS for support.
I haven't done this for all users yet, but I tested this solution on two users last week.
I removed the problem users from the Lync pool via the Lync console.
I then ran update-csaddressbook and waited the requisite time for a full address book sync to complete.
I then added the user back into the pool and ran another update-csaddressbook.
The contact details were refreshed and updated correctly. It appears that this was the only way to force-remove the legacy address and phone number information from the problem users I tested on as the problem users were added back in as a "new" user.
Hopefully this solution works for you too.

Windows Phone Hub with more than 2 sections causes ArgumentException when collapsing any section

Hi there,
I'm working on a Universal app which is using a Hub control to display different sections.
On startup, I want to hide some of the sections. Using a button, I want to toggle between the visible sections using a binding property on the Visibility property (Handled in the ViewModel). In my ViewModel I have 2 boolean properties that are bound to the
corresponding sections and are converted to Visibility using a BooleanToVisibilityConverter
<Hub>
<HubSection>
<DataTemplate>
<Button Content="Test" Command="{Binding SwitchVisibilityCommand}"/>
</DataTemplate>
</HubSection>
<HubSection x:Name="First" Header="Test1A" Visibility="{Binding ElementName=pageRoot,
Path=DataContext.FirstVisibleProperty, Converter={StaticResource ResourceKey=BooleanToVisibilityConverter} }"/>
<HubSection x:Name="Second" Header="Test1B" Visibility="{Binding ElementName=pageRoot,
Path=DataContext.SecondVisibleProperty, Converter={StaticResource ResourceKey=BooleanToVisibilityConverter} }"/>
<HubSection x:Name="Third" Header="Test2A" Visibility="{Binding ElementName=pageRoot,
Path=DataContext.ThirdVisibleProperty, Converter={StaticResource ResourceKey=BooleanToVisibilityConverter} }"/>
<HubSection x:Name="Fourth" Header="Test2B" Visibility="{Binding ElementName=pageRoot,
Path=DataContext.FourthVisibleProperty, Converter={StaticResource ResourceKey=BooleanToVisibilityConverter} }"/>
</Hub>
public class MainPageViewModel : ViewModel, IMainPageViewModel
private bool firstVisibleProperty;
private bool secondVisibleProperty;
public MainPageViewModel()
FirstVisibleProperty = true;
SecondVisibleProperty = false;
SwitchVisibilityCommand = new DelegateCommand(ExecuteCommand);
private void ExecuteCommand()
FirstVisibleProperty = !FirstVisibleProperty;
SecondVisibleProperty = !SecondVisibleProperty;
public bool FirstVisibleProperty
get { return firstVisibleProperty; }
set
firstVisibleProperty = value;
OnPropertyChanged(() => FirstVisibleProperty);
public bool SecondVisibleProperty
get { return secondVisibleProperty; }
set
secondVisibleProperty = value;
OnPropertyChanged(() => SecondVisibleProperty);
public DelegateCommand SwitchVisibilityCommand { get; set; }
This setup is working fine on Windows, but in Windows Phone I get an unhandled exception (ArgumentException with the message ´Value does not fall within the expected range.´).
When I reduce the amount of hubsections to two, one that is visible and one that is collapsed, everything is working fine again. When I use multiple sections that all use the the same visibility property no exception is thrown
When I set both properties to true in the viewmodel, also no exception is thrown.
I've also tried the following (Without succes):
- change my boolean properties to Visibility properties
- use different boolean properties for each of the sections
I do not understand why this exception is thrown and the exception itself is to vague to give any useful information
How can I resolve this error??

I've uploaded my code to OneDrive. Use the following link to download the source:
https://onedrive.live.com/?cid=9c0070abc26b0b55&id=9C0070ABC26B0B55%2173811

Userform controls disappearing in Word 2013/Windows 8.1 with High-Res display - DLL error?

I have a .dotm file with a large number of modules and userforms. Creating new documents from the template works fine on almost every computer I've tested it on (hundreds), but I've run into a setup that fails consistently.
Two different Samsung ATIV 9's with a high res display and Windows 8 (64bit)/Office 2013 show the same problem:
When opening a new document based on the template for the first time, it works fine. If I open the VB editor, everything looks normal, userforms are intact.
On the second and all consecutive attempts, it throws a "Type Mismatch" error. Opening the VB Editor, I get a compile error on lines of code referencing components of the first userform (alphabetically). Opening that userform, it shows only a blank
multi-page control, and all the other controls are missing - hence the new compile errors on controls that used to exist. If I remove that userform and save the file, the project compiles, but opening a new document from the template will result in "Word
has stopped working..."
I can actually reproduce this behavior starting from scratch - new blank document, save as a .dotm. Create a new userform and add a multipage control. Clicking any control in the toolbox to add it to the form will result in a "Type Mismatch" error,
even though there's no VBA code. I can then successfully add the control to the form. But, once I save and reopen the template, the multi-page control is blank, and the other controls I put on it disappear.
I at one point got an error from the VB Editor that it "could not open macro storage" and the included help suggested that might be due to an incorrect version of vbe7.dll.
The only copy of vbe7.dll I could find was at:
c:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\VBA\VBA7.1
The dll version was 7.1.10.44
I tried replacing that file with a vbe7.dll file from a working computer (version 7.0.15.89 from c:\Program Files (x86)\Common Files\microsoft shared\VBA\VBA7), but that just resulted in the VB editor not loading at all.
I have tried both a 32bit Click-to-run version of Office 2013, and installing off a CD with 64bit Office 2013, both had exactly the same error.
The reason I'm wondering if it's a high-DPI display related error is that googling about vbe7.dll errors, I came across this hotfix:
http://support.microsoft.com/kb/2880496/en-us
which claims it "Fixes various Visual Basic for Applications (VBA) issues with displays on high-DPI devices."
Neither the 32bit or 64bit installer for that hotfix would run, they said there was no affected programs installed.
My reasoning for suspecting a hardware/DLL incompatibility is this:
1) It's not the template or the VBA code, since those work elsewhere and the same behavior happens with any file with a userform
2) It's not the Office version, since both 32/64 bit, MSI and Click-to-run didn't work
3) It's not Windows 8.1, since this same template works fine on other machines
4) The first time I open the template on the affected machines, it works fine - but the template is shipped compacted and decompiled. After I open it once and then close, Word has compiled the code and corrupted it somehow, because whatever the first userform
was in the list shows up as blank.
5) It feels hardware-specific, since out of hundreds of machines, I've only seen this behavior on two of the same laptop model - seems like too much of a coincidence.
Is there any chance the VBE in Office 2013 is somehow incompatible with this hardware? If that might be the case, does anyone have any idea how I'd go about testing and/or fixing it?
Any thoughts are much appreciated.

Hi Chris,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59861.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. If you see an entry for IDT HD Audio ( or very similar IDT entry ), right click the device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. If there was no IDT entry, just proceed below.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Lync 2013 Edge server compatibility with Lyn 2010 Front end Pool

Hi All,
Technet article (http://technet.microsoft.com/en-us/library/jj688121.aspx) says the following:
If your legacy Lync Server 2010 Edge Server is configured to use the same FQDN for the Access Edge service, Web Conferencing Edge service, and the A/V Edge service, the procedures in this section are not supported. If the
legacy Edge services are configured to use the same FQDN, you must first migrate all your users from Lync Server 2010 to Lync Server 2013, then decommission the Lync Server 2010 Edge Server before enabling federation on the Lync Server 2013 Edge Server.
Can you tell me why it is you have to change the External Lync Web services URL during a migration to Lync 2013 from Lync 2010. What purpose does this serve?
Also can you clarify this and explain why this is required, why would you have to migrate all of your users, would a Lync 2013 Edge not talk to a Lync 2010 front-end?
Any help would be much appreciated. MANY THANKS.

Thank you very much for all your inputs.
We still have few questions:
Questions:
Can you tell me if Lync 2010 users will be able to login using mobility if we repoint the reverse proxy (TMG) web services publishing rule to the Lync 2013 server? Remember both systems Lync 2010 and 2013 are using the same web
services URL so they will both end up at the Lync 2013 server. Alternatively if not we will migrate all users to 2013, this is not a problem
In addition to this I cannot find anything that states how Exchange UM will operate when you are running from a backup pool and the exchange UM contacts are not available because they are homed on the server that is down. This
configuration is 2 x standard edition servers pool paired. How can we make sure Exchange voice mail works during a pool failover?
Call Park is not clear to me I read the following:
Lync Server 2013 provides new disaster recovery mechanisms in the form of failover and failback processes. These failover and failback processes support recovery of Call Park functionality by allowing
users who are homed in the primary pool to leverage the Call Park application of the backup pool when an outage occurs in the primary pool. Support for disaster recovery of the Call Park application is enabled as part of the configuration and deployment of
paired Front End pools.
Is this saying we need to deploy Call Park in the DR pool and use a different range of orbit numbers, or can we use the same range in the DR pool?
Further, I can see that Common Area Phones will be fine as they will log into the DR pool automatically. Response Groups need to be exported and imported to the DR pool. Incidentally these did not migrate well at all and have
caused us a big headache!
Any inputs will be greatly appreciated. Thanks again for all of your time.

Window Phone problem with photographs.

Hİ. I have bought a Nokia Lumia with Windows Phone 8.1 and I use a PC with Windows 8 O.S. Now there is a problem I cannot understand. The pictures in the Web sites I have visited a few months ago and some of the pictures stored on my PC comes to my phone
without my permission. What is this situation about and how can I stop it? Some times I plug my phone to my pc via USB can the pictures go to the my Lumia via USB or via internet?
Have a nice day.

Hello,
You should ask in the
Windows Phone forums on the Microsoft Community forums.
As the Microsoft Community is on a different platform, we cannot move the question for you.
Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Lync 2013 WIndows phone Username with space

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