Lync 2013 with ipad clinet (lync 2013)

Hi All
I have deployed lync 2013 and installed only the JAN -14 updates over it, my setup is in split brain dns (same name internal & external) and I have added all lync discovery A record to point to the internal IP.my problem is ipad client 2010 is working
fine however ipad client 2013 is not able to connect at all, what I am missing here?
PS: I am using public certificate for the internal servers & Lync connectivity analer go green on every thing when I chose Lync Mobile 2013
please help

Do you have server autodetect turned on in both client versions? Are you signing into both version from the same type of network location (ie. internal WiFi). Does it work if you switch to a different WiFi location that would be external?
Also, you said before "I have added all lync discovery A record to point to the internal IP."
If you have lyncdiscover.<yourdomain> pointing to internal, but mobilty set to external, it won't work. Set lyncdiscover in your internal DNS zone to your external reverse proxy IP.

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************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18052 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
Microsoft.VisualStudio.Tools.Office.Runtime
Assembly Version: 10.0.0.0
Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.dll
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
System.Security
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18055 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
Microsoft.VisualStudio.Tools.Applications.Hosting
Assembly Version: 10.0.0.0
Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Hosting/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Hosting.dll
Microsoft.VisualStudio.Tools.Applications.Runtime
Assembly Version: 10.0.0.0
Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
System.Deployment
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
Microsoft.VisualStudio.Tools.Applications.ServerDocument
Assembly Version: 10.0.0.0
Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.ServerDocument/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.ServerDocument.dll
System.Windows.Forms
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Win32 Version: 4.0.30319.18036 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
System.Xml.Linq
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
Microsoft.Office.Tools
Assembly Version: 10.0.0.0
Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.dll
Microsoft.Office.Tools.Common.Implementation
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Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.Implementation.dll
Microsoft.Office.Tools.Common
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Win32 Version: 10.0.40305.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.dll
AccessRibbonAddin
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Source/Home/Access/bin/Debug/AccessRibbonAddin.DLL
Microsoft.Office.Tools.Common.v4.0.Utilities
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Hi,
I hope someone can help with a very frustrating issue I'm having with Lync 2013 on iOS & Windows Mobile - it won't sign in with an error message saying 'We can't sign you in. Please check your account info and try again'
I know my account info is right as I use it to sign in to the desktop client when working remotely, and it also works fine on an Android client.
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See below part of log file from my iPad that shows an error on the FE server.
</SentRequest>
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x589d0a0 for url - http://lyncdiscover.domain.org/ with persistent id as 7
2014-03-07 08:19:36.200 Lync[1615:74c6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url http://lyncdiscover.domain.org/. Sending over direct connection.
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not setting TLS as the url(http://lyncdiscover.domain.org/) is not https
2014-03-07 08:19:36.205 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.595 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true responseHeadersHandle = 58b1930
2014-03-07 08:19:36.596 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 200 for request UcwaAutoDiscoveryRequest
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58812c0 for release.
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2014-03-07 08:19:36.598 Lync[1615:74c6000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://lyncdiscover.domain.org/?sipuri=sip:[email protected]
Request Id: 0x11d4988
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1025
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Fri, 07 Mar 2014 08:19:34 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-Powered-By ASP.NET
Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link
token="Domain" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.org" /><Link token="User" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.org"
/><Link token="Self" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.org" /><Link token="OAuth" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.org"
/><Link token="External/XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ly13webpool.ad.domain.org/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2014-03-07 08:19:36.599 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
2014-03-07 08:19:36.600 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.601 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x11d4988)
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org,
status = S_OK (S0-0-0)
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x11d4988): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/163:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.org/, Hops = 1, status = W_Cancelled (W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
2014-03-07 08:19:36.605 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled
(W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x589d0a0 for release.
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (ad) username (ab00wk) password.empty() (0) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(1)
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/131:Added Request() to Request Processor queue
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CAuthenticationResolver.cpp/108:Waiting on Meta Data from https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.607 Lync[1615:6081000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request() to Request Processor
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x11e6bf8)
2014-03-07 08:19:36.608 Lync[1615:6081000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
2014-03-07 08:19:36.608 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1194:Submitting Authenticated AutoDiscovery request to https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.609 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2014-03-07 08:19:36.609 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1688:Ignoring GetUserUrlOperation event as current state is 6
2014-03-07 08:19:36.610 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1690:Request url was http://lyncdiscover.domain.org/?sipuri=sip:[email protected]
2014-03-07 08:19:36.610 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x58bf6c0 for url - https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user with persistent id as 15
2014-03-07 08:19:36.610 Lync[1615:6081000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org. Sending over
direct connection.
2014-03-07 08:19:36.941 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (0x%u0x104bc00)isHeadersAvailable = true responseHeadersHandle = 58b6bd0
2014-03-07 08:19:36.942 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 401 for request 0x%u0x104bc00
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/718:Not send authenticating request(0x%u0x104bc00). isAuthObjectValid - 0, areCredentialsValid - 0, resendRequestCounter - 1
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58bf6c0 for release.
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x0
2014-03-07 08:19:36.944 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1293
HttpHeader:Content-Type text/html
HttpHeader:Date Fri, 07 Mar 2014 08:19:35 GMT
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 401
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-MS-WebTicketSupported cwt,saml
HttpHeader:X-MS-WebTicketURL https://extwebsvc01.domain.org/WebTicket/WebTicketService.svc
HttpHeader:X-Powered-By ASP.NET
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>401 - Unauthorized: Access is denied due to invalid credentials.</title>
<style type="text/css">

</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
If you need any further info, please let me know.
Thanks in advance
Aron

Hi,
Did the sip address name match with User Principle Name?
If not, when you enter the login information please also populate the Username filed using the format domainusername and test again.
Here is a blog may help you, it is for Lync server 2010 but similar for Lync server 2013:
http://blogs.perficient.com/microsoft/2011/12/lync-mobility-understanding-sip-sign-in-address-vs-user-principle-name-upn/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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Hi Peter,
I also haven't found the OptionID for Lync, could we use the OCT to change the installation state of features instead? The equivalent option in the OCT is
Set feature installation states. And we can deploy the update via a MSP file.
Max Meng
TechNet Community Support

Lync 2013 with Windows 8.1 unusably slow

Hi, I have a Windows 8 Enterprise (VL) laptop with 64-bit Office 2013 installed on it. A couple of days ago I updated my laptop with Windows 8.1.
That seems to have upset Lync. It has slowed dow so much as to be unusable. For instance, if I open a conversation with someone and type something into the input area, my characters appear there with a 5 to 10 second delay per character. For
instance if I type 'hello there', it will take between one and 2 minutes before all the text is in and visible (and that is not because I am a slow typist :)).
Connecting to a video conference just locks the whole thing up. Which is a problem since I have just signed up to a training course which is delivered via Lync.
Only a handful of other people in my office have upgraded, but none of them have the same problem. Has anyone else come across this? Or have any suggestions? I have uninstalled and reinstalled Office but it made no difference. I have
also checked that my machine is up-to-date with Microsoft Update (both via WSUS and direct with MS).
Regards,
Andrew
Andrew vR

Hi Kelvin, thanks for the response.
Before I saw your comments, I had made some progress towards identifying the cause. It seems to be related to my sound drivers. If I uninstall my Dell drivers
(an IDT driver, dated March 2011), then Lync works perfectly.<o:p></o:p>
The problem I then have though, is that my system no longer recognises my headphones. If I go into the Sound settings, it does not seem to
recognise that my laptop has a single combined audio+mic jack plug – it thinks I should have separate ones.
Unfortunately, there are no more advanced drivers available on the Dell web site.
So I have Lync working again, but at the cost of being able to use my headset.
I will follow your advice and give the Lync 2010 option a try.
Andrew vR
I actually stumbled upon the exact same scenario yesterday. Clean installed 8.1 and Office 2013 on a Latitude E4310, and Lync is extremely slow/crashing. Also, the audio device stopped working. Reinstalled the audio drivers, rebooted a hundred times, repaired
the office installation, but still no go. Then I removed the audio drivers yet again, and immediately rebooted, and then it suddenly started to work again - with Microsoft vanilla audio drivers.
I have also seen on another E4310 which has been upgraded from 8 to 8.1, that Lync got very, very sluggish. A repair of the Office installation solved the problem there - without touching any audio settings/drivers, so I'm not entirely sure this is just
related to the IDT drivers.
We are also seeing similiar problems with Microsoft Visio.... :/

Lync 2013 with Windows 8.1 very slow

I upgrade to Win 8.1 this week and now I cannot use Lync 2013. I can log in but then Lync doesn't wotk.

Also, check out this thread:
http://social.technet.microsoft.com/Forums/windows/en-US/126c0a0e-0014-4ad9-b81b-ea0765ebef09/lync-2013-with-windows-81-unusably-slow?forum=w8itproappcompat
Looks like resetting the headset/speakers to default settings has helped as well.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Manager users in lync 2013 with vbs

Hi all!
In powershell is not so hard, but, to our company standards I need write this solution in vb script and i didnt found any usefull snipett. My need is
1. add a lync user if it is member of a specific AD group
2. remove that user if it was removed from that group or if the account was disabled in AD
so, i wonder a script that runs scheduled and that check who is member of that group... if all accounts in group are present in lync, do nothing (but, if lync account is disabled, remove the account from group)... if any new member in group, so add it on
lync... and, finally, if there is any account in lync that is not present in group or it has disabled so remove from lync.
Thanks all!

Sorry, but this isn't a script on demand forum.
As noted, you can post a script request here:
http://gallery.technet.microsoft.com/scriptcenter/site/requests
Note that there is no service-level agreement that guarantees someone will write the code you need for free. You may need to hire a consultant if this is critical to your business.
-- Bill Stewart [Bill_Stewart]

Lync 2013 IM from full Lync client to Apple Iphone 4S

Hi,
We are running Lync 2013 and Lync 2010 in coexistence. When sending an IM from a fully Lync client (Lync 2013 homed user) to an Apple Iphone 4S with the latest Lync 2013 mobile app installed and the user chooses not to read the notification or misses it
an error is shown on the senders Lync window - is this by design or an error?
This message may not have been sent to Lyncuser1 because the server timed out.
On the server monitoring reports the following events are logged for client and server:
24116; Component="RTCC/5.0.0.0_UCWA/5.0.0.0 iPadLync/5.4.1485.0000 (iPad iPhone
OS 7.0.3)"; Reason="The request was rejected because the application did not
respond to the incoming call and it was not the preferred endpoint.";
1
13004
FEservbeer.domain.com.net
InboundRouting
13004; reason="Request was
proxied to one or more registered endpoints"; source="FEserver.domain.com";
Count="2"; appName="InboundRouting"
Please advise f this is something we should be concerned about as the message does get received by the iphone user but the sender gets a message that indicates it may not have reached the iphone user.
Cheers
D

Hi,
Did the issue happen both clients internal the company or external the company?
Please check if the both of the tested users could see the presence of each other normally.
Please try to log off Lync Mobile client and then log back on again to test the issue again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.

Hi Team,
Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.
Using Exchange 2010 Server and Lync 2010 Server at the back. To the best of my knowledge, this option is only available when using Exchange 2013 rather than Ex 2010.
Can somebody confirm this as I am not 100% sure about it.
Appreciate your help. Thanks
Muhammad Nadeem Ahmed Sr System Support Engineer Premier Systems (Pvt) Ltd T. +9221-2429051 Ext-226 F. +9221-2428777 M. +92300-8262627 Web. www.premier.com.pk

Hi,
The photo precedence in Lync 2013 is high-resolution photo from Exchange 2013 -> Photo from web address -> Active Directory photo. The "Edit or Remove Picture" button is available if you integrate Lync Server 2013 with Exchange 2013.
Since you are Lync server 2010 and Exchange 2010, you can choose the following two options:
The thumbnailPhoto attribute on the user's object in Active Directory Domain Services
A URL configured by the user
More details:
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Office 2013 w/SP1 OCT - Lync 2013

Hi,
We are trying to deploy Office 2013 w/SP1 from the ISO image -35821 using OCT. We have created a new CUSTOM.MSP file everything is installed as expected in the MSP file EXCEPT Lync 2013.
In any way we are able to install it. If we run the setup manually, Lync 2013 is installed, but using the OCT we never had a chance to install it correctly. Even using the ID config.xml, Lync don't want to install.
Any thoughts /comments?Thanks and best regards
Lionel

Had the exact same issue. Seems OCT is boned with both the Office 2013 SP1 and Lync 2013 SP1 ISO's.
Only way I could get the Lync 2013 SP1 working for deployment was to NOT use a custom.MSP, but rather just the config.xml.
Below are the only options I had in my config.xml and it seemed to deploy ok via sccm.
<Configuration Product="Lync">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<Logging Type="verbose" Path="%temp%" Template="LyncSetupVerbose(*).log" />
<Setting Id="SETUP_REBOOT" Value="Never" />
</Configuration>
Otherwise, your other option is to deploy the 2013 without SP1 with your custom.msp and update thereafter.

Lync 2013 client is deployed but user accounts are not migrated from OCS to Lync 2013 Server - how to open Lync meetings automatically in the Lync Web Plug-in

We have in our enterprise the following scenario:
1 - Lync 2013 client is installed
2 - User accounts are not migrated to Lync 2013 Server, users are using Office Communicator as their main tool
3 - Users receive Lync 2013 meeting requests but when try to access them, Lync 2013 client launches and shows error. Users will need to open the browser and paste the URL to the address bar but this still open
4 - We cannot use the workaround of adding "?SL=1" to the Lync 2013 meeting URL as the user base is large and manual workaround is not accepted
5 - Question: is there any automated way, via egistry key or GPO setting, so that users temporarily (until their accounts are migrated to Lync 2013 server) can bypass Lync 2013 client completely and automatically open all Lync 2013 meetings
on the browser, using Lync Web Plug-in?

Thanks for the response,
First, I should have mentioned clearly that users have Office Communicator 2007 client and Lync 2013 client installed in their machines. Their accounts are not migrated yet to Lync 2013 server.
Second, we are using IE9 and IE10. The issue is that users CAN join Lync 2013 meetings with their browsers but have to paste the URL manually to browser and add "?SL=1" otherwise, if they just click at the "Join Online Meeting" or "Join
Lync Meeting" URL it launches Lync 2013 client which shows error because is not configured yet, as they are using OCS client and migrating slowly to Lync 2013 server.
Is there a Group Policy setting or a registry key from Microsoft that can be turned on to these users machines and make will all Lync meeting requests to be opened in IE browser instead of Lync 2013 client. We need a way to ignore
Lync 2013 client until user accounts are migrated to Lync 2013 Server. Manually typing URLs is not an option in a big organization, can't explain thousands of users of different levels what to do.
We are regretting the decision not to separate Lync 2013 from Office 2013 package we deployed recently. If Lync 2013 is uninstalled then all Lync meeting requests are opened in browser without an issue.

Lync 2013 Cumulative Update and Lync 2010 CM database ??

I was going through the update process for our new Lync 2013 Enterprise install, I just have a FE server up at this point. I ran the LyncServerUpdateInstaller and it ran fine. I then ran through the Backend SQL updates, and of course I
get to the end and read...
Note In a coexistence environment that contains both Lync Server 2010 and Lync Server 2013 in which the Central Management Service is located on a Lync Server 2010 pool, do not run the
Install-CsDatabase -CentralManagementDatabase cmdlet. If you later move the Central Management Service to a Lync Server 2013 pool, you have to run the
Install-CsDatabase -CentralManagementDatabase cmdlet to apply the changes.
And yes we have a Lync 2010 Standard server running and the CM DB is on the Lync 2010 pool. I haven't noticed any problems yet, Do I need to be concerned about this? And if so how do I fix it? I only have a test account on the Lync
2013 server at this point. So I could uninstall if needed.
Thanks,
Matt

Hi,
As I know, it better to move the Central Management Store from Lync server 2013 database back to Lync server 2010 database firstly. Then if needed, you can uninstall the Lync server 2013 database.
You can refer to the link below:
http://cmcgreanor.wordpress.com/2012/07/24/move-lync-central-management-store-and-front-end-servers-to-a-new-lync-pool-with-a-new-sql-backend/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 with ipad clinet (lync 2013)

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