Lync call goes on hold when I touch the mouse or keyboard

Hi
I have an issue when I am on a lync call that if I touch the keyboard or mouse the call is put on hold. Very frustrating and I can find nothing about it. Anyone else encountered this issue, or better still have a resolution?
Lync 2013 is being used. 
Thanks
Steve

Hi,
Did the issue happen only for you or for multiple users?
You can test the issue on other computer Lync client with your Lync account.
Please delete user profile on your local computer with the following path:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
And check if Lync client update to the latest version, if not, update Lync client and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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