Lync client can't fetch the address book files

Hi,
We have 3 FE Lync 2010 servers. All the clients are giving an error "cannot synchronize with the corporate address book".
I can access Internal Web services URL and download the AB file. I have also made an entry for Lync Internal web services in the host file and signed into the Lync. Then the client was able
to download the Address book files successfully. Any ideas to resolve this.?
Thank you !

Force a contact list update to make sure that your information is synchronized. To this, follow these steps:
Locate one of the following folders, depending on your operating system:
For Lync 2013:
Windows 7 and Windows 8: %localappdata%\Microsoft\Office\15.0\Lync\sip_<sign-in name>
For Lync 2010:
Windows 8, Windows 7, or Windows Vista: %localappdata%\Microsoft\Communicator\sip_<sign-in name>
Windows XP: %userprofile%\Local Settings\Application Data \Microsoft\Communicator\sip_<sign-in name>
Delete the following files:
Galcontacts.db
galcontacts.db.idx
CoreContact.cache
ABS_<sign-in name>.cache
Mfugroup.cache
PersonalLISDB.cache
PresencePhoto.cache
Restart Lync, and then wait for 30 minutes for resynchronization to finish
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Message was edited by: Pondini

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HT2486 TO MORE QUICKLY FIND CONTACT THAT ARE NOT FAMILIAR, CAN I DISPLAY THE ADDRESS BOOK IN A MORE OPEN FASHION, LIKE OUTLOOK "ADDRESS CARDS"

How many different views are there available in Address Book?
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Mike

Thanks very much for your reply.
I did see the ability to flip between the two levels of the data. However, that isn't the same thing as what could be done previously, and what I used to do/the functionality I'd like back.
Flipping back and forth between the two sets of pages makes it harder for how I worked because I make extensive notes about the contacts in the notes field. I need to see those notes to know if I want to move that contact to another group. So you would need to constantly flip back and forth when before it was just scrolling a list and dragging the contact when you saw one that needed to be added to a group.
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Lync 2013 - How to find out if the Full or the Delta address book file is being downloaded

Hello
We have had various issues since upgrade to Lync 2013, specifically, Lync 2013 address book generation and download (bandwidth usage impact).
I was wondering if there is a way to find out which version of AB is downloaded; FULL AB or the Delta file ?
Thanks for your assistance,
Luca

Full address book contains a large set of user and contact object attributes.
Delta files contain incremental updates.
If a client is accessing the URL for the first time and successfully connects, the client attempts to download the current full data file. On subsequent days, the client attempts to download
a delta file based on the last full synchronization date.
Open Lync Configuration Information, check the ABS Server URLs, you can determine where the address book information comes from.
Lisa Zheng
TechNet Community Support

Lync client can't fetch the address book files

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