Lync Client Crashes at Startup
I am having an issue with Lync 2013 32 bit. It crashes immediately at startup. The error code was referencing a fault with UCcapi.dll. I removed HP Skyroom but still have a problem, however it is now referencing a fault with kernelbase.dll.
I have uninstalled and reinstalled Office 2013. I tried logging on as another user but get the same results. Any help would be greatly appreciated.
It's probably the Lync update (KB2817465) that was released July 9. In my case I had a duplicate of it installed
on my HP laptop.
Other people are reporting that after the update they also needed to update a Bluetooth driver in order to get Lync to work again.
Here is a similar thread http://social.technet.microsoft.com/Forums/en-US/07a6ed04-afde-4ef8-8e38-aabf0d4782e2/lync-2013-client-crash-at-startup
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Similar Messages
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Lync 2013 RTM client crashing on startup in Windows 8 RTM
Lync 2013 client crashes during startup with the following event:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
Exception code: 0xe06d7363
Fault offset: 0x00014b32
Faulting process id: 0x15bc
Faulting application start time: 0x01cdc372c8b81886
Faulting application path: C:\Program Files (x86)\Office 2013\Office15\lync.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 06d225ad-2f66-11e2-be7f-000ffedc7546
I'm running Windows 8 64-bit, but Office 32-bit for compatibility reasons. Office 2010 and Lync 2010 worked beautifully. Other Office 2013 applications work fine. Lync 2010 client works fine as well. Only see this problem with Lync 2013.
Any ideas how to troubleshoot or correct?Hi,
Have you tried to remove Lync 2010 client and test it again?
How about the other machines? Please also log on the problem machine with another account and test it.
Please try to disable any local antivirus software to see if that fixes the issue.
Please remove Silverlight and reinstall it:
http://www.microsoft.com/silverlight/
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines. Every E6520 with windows 8.1.
Error message is:
Log Name: Application
Source: Application Error
Date: 4/15/2014 3:54:06 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ***
Description:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
Exception code: 0xc0000005
Fault offset: 0x00001040
Faulting process id: 0x10a0
Faulting application start time: 0x01cf58ecd02118cc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: igdumd32.dll
Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
Faulting package full name:
Faulting package-relative application ID:
Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears. Driver 9.17.10.3517 exceeds the minimum requirement
for Lync 2013. The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded. This same error affects all the Dell latitude e6520's. It
also only occurs in Windows 8.1. The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.
Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing. None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard. Error occurs on the
RTM version of Lync, and Lync with SP1 fully updated. The rest of Office 2013 works fine. I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it. But there has
to be a reason for it. Calling out for some suggestions here.
Thanks!We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\apphelp.dll
LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
LoadedModule[59]=C:\windows\system32\uxtheme.dll
LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[88]=C:\windows\system32\mlang.dll
LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
LoadedModule[90]=C:\windows\system32\windowscodecs.dll
LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[99]=C:\windows\system32\mswsock.dll
LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
LoadedModule[103]=C:\windows\System32\MMDevApi.dll
LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
LoadedModule[109]=C:\windows\system32\nvd3dum.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
ApplicationIdentity=00000000000000000000000000000000 -
Lync Client Crashes on Inbound Calls
Hello,
We have a number of users (about half) complaining that Lync 2013 crashes when an inbound call comes in. We are running a fully patched Lync 2013 deployment with a fully patched Lync/Office 2013 deployment. Any suggestions would be helpful. It seems to especially
plague users connected to their CX700's, but this is not exclusively a problem they experience.Hi,
Would you tell us which model of audio and video device do you use?
Please switch an audio device to test the issue.
Please also un-plug CX700 to test the issue.
If the issue persists, please check event viewer for further troubleshooting.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi
when i RDP my client PC my Lync client crahed and reopens automatically. please help me to resolve this issue.
client OC - win 7
Lync version - 4.0.7577.4103
we are getting event id 1000
Log Name: Application
Source: Application Error
Date: 12/3/2012 1:57:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: computername
Description:
Faulting application name: communicator.exe, version: 4.0.7577.4103, time stamp: 0x4fd6bebb
Faulting module name: gdiplus.dll, version: 6.1.7601.17825, time stamp: 0x4f9235ab
Exception code: 0xc0000005
Fault offset: 0x000255fc
Faulting process id: 0x584
Faulting application start time: 0x01cdcfa14aa21281
Faulting application path: C:\Program Files (x86)\Microsoft Lync\communicator.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
Report Id: 74fc00bb-3d27-11e2-b76a-005056af4b5d
Regards MagerHi,
Would you try to use another computer to logged into that PC through RDP?
Please also make sure all updates for Windows have been installed.
Kent Huang
TechNet Community Support -
Eventlog message:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xc0000017
Fault offset: 0x0000c41f
Faulting process id: 0x2918
Faulting application start time: 0x01cecb1ab5a8cccf
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 5806ca39-372c-11e3-af61-002618927526
We are having this on a few lync clients. The crashes are at random, a few times per day. Generally happens when the client is idle. Windows 7 systems, with the latest version of the client. (15.0.4517.1504)Any ideas?Hi Everett.Chris,
Did you solve the issue with the suggestion Waqas105 provided?
Did you install Bluetooth on your computer? If yes, please remove it and test the issue again.
Please also make sure you remove all instances of the Lync 2013 Security Update KB2817465.
If the issue persists, please past the entire log or message when Lync client crashes so that we know which file cause the issue.
Best Regards,
Eason Huang
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Lync 2013 crashes on start up.
My Lync 2013 client is crashing on start up.
I already tried to completely remove Office 2013 en re-install it, but that doesn't help. All Windows updates are installed.
Running as Administrator also doesn't solve the issue.
All other Office programs are working.
When I start Lync, after 2 seconds this happens:
I see this error on the Event viewer:
I have a HP 8770w with Windows 8 Pro, 64 bit.
Office Professional Plus 2013, 64 bit version.Try to update your Graphic Card drivers to the latest version
You can also check the solution in the similar thread
http://social.technet.microsoft.com/Forums/lync/en-US/d36d1f35-8118-467e-addd-fc8fa4db38a4/lync-2013-rtm-client-crashing-on-startup-in-windows-8-rtm
Please try to disable any local antivirus software to see if that fixes the issue.
Please remove Silverlight and reinstall it:
http://www.microsoft.com/silverlight/
Delete the Lync .exe from the Programs (x86) folder and then launching from the start bar.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
T440P [20AN] - Lync 2013 Crashing When Sharing Desktop - Intel Driver
Hello,
After updating to the latest video drivers from the ThinkVantage Update Retriever, our Lync clients crash when sharing desktop on our T440P series and X240 series. I noticed when I uninstall the video driver I am able to screen share without incident. Also, if I update the driver from Windows Update I am able to share successfully. We use the update retriever and thininstaller to install our drivers in our environment. I have tried uninstalling the Lync updates all the way down to the base version and experience the same issue at every level. It crashes 100% of the time when sharing desktop. I have tested it on T440p machines in our environment that do not have the latest display driver, and no crashes occurred. Here are the specifics:
Thinkpad X240 [20AL]
Thinkpad T440p [20AN]
ThinkVantage Update Retriever 5.00.0007
Thinkvantage Thin Installer 1.2.0010
Intel HD Graphics Driver - gid634ww (10.18.10.3412)
Microsoft Lync 2013 SP1 32 Bit (15.0.4569.1503)
Error Message from Application Log:
Faulting application name: lync.exe, version: 15.0.4569.1503, time stamp: 0x52b0af33
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x00000879
Fault offset: 0x0000c42d
Faulting process id: 0x220c
Faulting application start time: 0x01cf707ca316ae96
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: 9bb7c6e4-dc70-11e3-b695-5c514fb23d46
Any help or insight is greatly appreciated.
Thank you,
John
Solved!
Go to Solution.Just as an updated to this:
I'm still waiting on updated drivers to fix the issue, however, there is a workaround. If you disable Desktop Composition screen sharing will work.
Control Panel -> Performance and Information Tools -> Adjust Visual Effects -> Uncheck “Enable desktop composition
John -
I have a problem with my Lync Client. It simply crashes before the sing-on with following error appearing in application log:
Faulting application name: lync.exe, version: 15.0.4623.1000, time stamp: 0x53728995
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xe06d7363
Fault offset: 0x0000000000005bf8
Faulting process id: 0xc4c
Faulting application start time: 0x01cfa58adb7a455e
Faulting application path: C:\Program Files\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 1a57ee5a-117e-11e4-825d-28d244607082
Faulting package full name:
Faulting package-relative application ID:
As the faulting module path is not pointing to a conflicting Bluetooth driver or anything, how to troubleshoot what software is conflicting this?
Needless to say I've done all basic steps; reinstalling the office, updating with all the latest Office & Windows patces, repairing it, tried it with another / empty user account, etc. This is a new machine with clean Windows installation without OEM
crippleware. Before I just uninstall everything but Office from this machine, how do I point a problem resulting a kernelbase.dll faulting?
Only clients "Starting..." screen is showing before the crash.Please check if Word, Excel work correctly.
Check if Lync 2013 works on other computer installed using the same installation media.
Lisa Zheng
TechNet Community Support -
Lync 2013 Client crashes when searching for a specific user
We are using Lync client version 15.0.4569.1503
When typing "Singh" into the search field, Lync crashes with the error message:
Microsoft Lync has stopped working. Windows is checking for a solution to the problem.
This is happening for all users in the enterprise who search for Singh.
In Event Viewer, Application Error 1000 is logged:
Faulting application name: lync.exe, version: 15.0.4569.1503, time stamp: 0x52b0af33Faulting module name: Uc.dll, version: 15.0.4569.1503, time stamp: 0x52b0b5c4Exception code: 0xc0000005Fault offset: 0x00007c3aFaulting process id: 0x3dcFaulting application start time: 0x01cfa5ae6c1d6266Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exeFaulting module path: C:\Program Files (x86)\Microsoft Office\Office15\Uc.dllReport Id: aba6fa46-11a1-11e4-9f53-18037341ac8d
The WER file contains the following:
Version=1
EventType=APPCRASH
EventTime=130505075954941334
ReportType=2
Consent=1
UploadTime=130505075956121334
ReportIdentifier=135567f7-11a0-11e4-9f53-18037341ac8d
IntegratorReportIdentifier=135567f6-11a0-11e4-9f53-18037341ac8d
WOW64=1
Response.BucketId=106444627
Response.BucketTable=17
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4569.1503
Sig[2].Name=Application Timestamp
Sig[2].Value=52b0af33
Sig[3].Name=Fault Module Name
Sig[3].Value=Uc.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=15.0.4569.1503
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=52b0b5c4
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00007c3a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem and try to restart the program.
UI[5]=Check online for a solution and restart the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\windows\syswow64\kernel32.dll
LoadedModule[3]=C:\windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\windows\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\windows\SysWOW64\sechost.dll
LoadedModule[7]=C:\windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\windows\syswow64\ole32.dll
LoadedModule[11]=C:\windows\syswow64\GDI32.dll
LoadedModule[12]=C:\windows\syswow64\USER32.dll
LoadedModule[13]=C:\windows\syswow64\LPK.dll
LoadedModule[14]=C:\windows\syswow64\USP10.dll
LoadedModule[15]=C:\windows\syswow64\OLEAUT32.dll
LoadedModule[16]=C:\windows\system32\MSVCR100.dll
LoadedModule[17]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[18]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[19]=C:\windows\system32\MSVCP100.dll
LoadedModule[20]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[21]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[22]=C:\windows\system32\MSIMG32.dll
LoadedModule[23]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\gdiplus.dll
LoadedModule[24]=C:\windows\system32\DWrite.dll
LoadedModule[25]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[26]=C:\windows\system32\MSVCR110.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[28]=C:\windows\system32\WINMM.dll
LoadedModule[29]=C:\windows\syswow64\WS2_32.dll
LoadedModule[30]=C:\windows\syswow64\NSI.dll
LoadedModule[31]=C:\windows\syswow64\PSAPI.DLL
LoadedModule[32]=C:\windows\system32\POWRPROF.dll
LoadedModule[33]=C:\windows\syswow64\SETUPAPI.dll
LoadedModule[34]=C:\windows\syswow64\CFGMGR32.dll
LoadedModule[35]=C:\windows\syswow64\DEVOBJ.dll
LoadedModule[36]=C:\windows\system32\pdh.dll
LoadedModule[37]=C:\windows\system32\MSVCP110.dll
LoadedModule[38]=C:\windows\system32\IPHLPAPI.DLL
LoadedModule[39]=C:\windows\system32\WINNSI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\system32\bcrypt.dll
LoadedModule[42]=C:\windows\system32\WTSAPI32.dll
LoadedModule[43]=C:\windows\system32\PROPSYS.dll
LoadedModule[44]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[45]=C:\windows\system32\d3d11.dll
LoadedModule[46]=C:\windows\system32\dxgi.dll
LoadedModule[47]=C:\windows\system32\VERSION.dll
LoadedModule[48]=C:\windows\system32\dwmapi.dll
LoadedModule[49]=C:\windows\system32\d3d9.dll
LoadedModule[50]=C:\windows\system32\d3d8thk.dll
LoadedModule[51]=C:\windows\system32\dxva2.dll
LoadedModule[52]=C:\windows\syswow64\IMM32.dll
LoadedModule[53]=C:\windows\syswow64\MSCTF.dll
LoadedModule[54]=C:\windows\system32\UIAutomationCore.DLL
LoadedModule[55]=C:\windows\system32\OLEACC.dll
LoadedModule[56]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[57]=C:\windows\system32\d2d1.dll
LoadedModule[58]=C:\windows\system32\uxtheme.dll
LoadedModule[59]=C:\windows\system32\WINSTA.dll
LoadedModule[60]=C:\windows\syswow64\WINTRUST.dll
LoadedModule[61]=C:\windows\syswow64\CRYPT32.dll
LoadedModule[62]=C:\windows\syswow64\MSASN1.dll
LoadedModule[63]=C:\windows\syswow64\SHELL32.dll
LoadedModule[64]=C:\windows\syswow64\SHLWAPI.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\system32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\system32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
LoadedModule[70]=C:\windows\syswow64\CLBCatQ.DLL
LoadedModule[71]=C:\windows\system32\msi.dll
LoadedModule[72]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[73]=C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\adal.dll
LoadedModule[74]=C:\windows\system32\WINHTTP.dll
LoadedModule[75]=C:\windows\system32\webio.dll
LoadedModule[76]=C:\windows\syswow64\WININET.dll
LoadedModule[77]=C:\windows\syswow64\Normaliz.dll
LoadedModule[78]=C:\windows\syswow64\iertutil.dll
LoadedModule[79]=C:\windows\syswow64\urlmon.dll
LoadedModule[80]=C:\windows\system32\Secur32.dll
LoadedModule[81]=C:\windows\system32\DavClnt.DLL
LoadedModule[82]=C:\windows\system32\DAVHLPR.dll
LoadedModule[83]=C:\windows\System32\netprofm.dll
LoadedModule[84]=C:\windows\System32\nlaapi.dll
LoadedModule[85]=C:\windows\system32\CRYPTSP.dll
LoadedModule[86]=C:\windows\system32\rsaenh.dll
LoadedModule[87]=C:\windows\system32\RpcRtRemote.dll
LoadedModule[88]=C:\windows\System32\npmproxy.dll
LoadedModule[89]=C:\windows\system32\webservices.dll
LoadedModule[90]=C:\windows\system32\d3d10_1.dll
LoadedModule[91]=C:\windows\system32\d3d10_1core.dll
LoadedModule[92]=C:\windows\system32\D3D10Warp.dll
LoadedModule[93]=C:\windows\system32\dhcpcsvc6.DLL
LoadedModule[94]=C:\windows\system32\dhcpcsvc.DLL
LoadedModule[95]=C:\windows\system32\credssp.dll
LoadedModule[96]=C:\windows\system32\mswsock.dll
LoadedModule[97]=C:\windows\System32\wshtcpip.dll
LoadedModule[98]=C:\windows\System32\wship6.dll
LoadedModule[99]=C:\windows\system32\DNSAPI.dll
LoadedModule[100]=C:\windows\system32\rasadhlp.dll
LoadedModule[101]=C:\windows\System32\fwpuclnt.dll
LoadedModule[102]=C:\windows\SysWOW64\msv1_0.DLL
LoadedModule[103]=C:\windows\system32\cryptdll.dll
LoadedModule[104]=C:\windows\SysWOW64\schannel.dll
LoadedModule[105]=C:\windows\system32\ncrypt.dll
LoadedModule[106]=C:\windows\SysWOW64\bcryptprimitives.dll
LoadedModule[107]=C:\windows\system32\USERENV.dll
LoadedModule[108]=C:\windows\system32\profapi.dll
LoadedModule[109]=C:\windows\system32\GPAPI.dll
LoadedModule[110]=C:\Program Files (x86)\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\osppc.dll
LoadedModule[111]=C:\windows\system32\ntmarta.dll
LoadedModule[112]=C:\windows\syswow64\WLDAP32.dll
LoadedModule[113]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[114]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[115]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\Comctl32.dll
LoadedModule[116]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[117]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[118]=C:\windows\System32\msxml6.dll
LoadedModule[119]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[120]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[121]=C:\windows\system32\mlang.dll
LoadedModule[122]=C:\windows\system32\windowscodecs.dll
LoadedModule[123]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[124]=C:\windows\system32\AVRT.DLL
LoadedModule[125]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[126]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[127]=C:\windows\system32\wlanapi.dll
LoadedModule[128]=C:\windows\system32\wlanutil.dll
LoadedModule[129]=C:\windows\System32\MMDevApi.dll
LoadedModule[130]=C:\windows\system32\MFPlat.dll
LoadedModule[131]=C:\Windows\SysWOW64\devenum.dll
LoadedModule[132]=C:\windows\system32\msdmo.dll
LoadedModule[133]=C:\Program Files (x86)\Common Files\Intel\Media SDK\i2\3.0\mfx_mft_h264ve_32.dll
LoadedModule[134]=C:\windows\system32\EVR.dll
LoadedModule[135]=C:\windows\system32\MF.dll
LoadedModule[136]=C:\windows\system32\ATL.DLL
LoadedModule[137]=C:\windows\system32\ksuser.dll
LoadedModule[138]=C:\windows\system32\WinSATAPI.dll
LoadedModule[139]=C:\windows\system32\AUDIOSES.DLL
LoadedModule[140]=C:\Program Files (x86)\Microsoft Office\Office15\RdpQoEMetrics.dll
LoadedModule[141]=C:\windows\system32\XmlLite.dll
LoadedModule[142]=C:\windows\SysWOW64\SFC.DLL
LoadedModule[143]=C:\windows\system32\sfc_os.DLL
LoadedModule[144]=C:\windows\SysWOW64\SXS.DLL
LoadedModule[145]=C:\Program Files (x86)\Microsoft Office\Office15\sqmapi.dll
LoadedModule[146]=C:\Program Files (x86)\Microsoft Office\Office15\lynchtmlconvpxy.dll
LoadedModule[147]=C:\windows\system32\explorerframe.dll
LoadedModule[148]=C:\windows\system32\DUser.dll
LoadedModule[149]=C:\windows\system32\DUI70.dll
LoadedModule[150]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\riched20.dll
LoadedModule[151]=C:\windows\system32\RASAPI32.dll
LoadedModule[152]=C:\windows\system32\rasman.dll
LoadedModule[153]=C:\windows\system32\rtutils.dll
LoadedModule[154]=C:\windows\system32\sensapi.dll
LoadedModule[155]=C:\windows\system32\apphelp.dll
LoadedModule[156]=C:\windows\system32\cryptnet.dll
LoadedModule[157]=C:\windows\SysWOW64\Kerberos.DLL
LoadedModule[158]=C:\windows\system32\LOGONCLI.DLL
LoadedModule[159]=C:\windows\system32\DSROLE.DLL
LoadedModule[160]=C:\windows\system32\NETUTILS.DLL
LoadedModule[161]=C:\windows\system32\NTDSAPI.DLL
LoadedModule[162]=C:\windows\system32\inetcomm.dll
LoadedModule[163]=C:\windows\system32\MSOERT2.dll
LoadedModule[164]=C:\windows\system32\inetres.dll
LoadedModule[165]=C:\windows\system32\igd10umd32.dll
LoadedModule[166]=C:\Users\b6600\AppData\Local\LogMeIn Rescue Applet\LMIR0001.tmp\rahook.dll
LoadedModule[167]=C:\windows\system32\wsock32.dll
LoadedModule[168]=C:\windows\system32\netapi32.dll
LoadedModule[169]=C:\windows\system32\srvcli.dll
LoadedModule[170]=C:\windows\system32\wkscli.dll
LoadedModule[171]=C:\windows\system32\BROWCLI.DLL
LoadedModule[172]=C:\windows\system32\DFSCLI.DLL
LoadedModule[173]=C:\windows\system32\SAMCLI.DLL
LoadedModule[174]=C:\windows\system32\SCHEDCLI.DLL
LoadedModule[175]=C:\windows\system32\snmpapi.dll
LoadedModule[176]=C:\windows\system32\inetmib1.dll
LoadedModule[177]=C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSPTLS.DLL
Sec[0].Key=LCID
Sec[0].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Thanks in advance,If you update your client to the most recent version, does the issue reoccur?
How many Singh's do you have at your company? I'm curious if there's an active directory attribute that is returned with that user that the client really just doesn't like. Can you go into Active Directory Users and Computers, select View->Advanced
then manually find Singh (don't search) and go to the Attribute Editor tab. Do you see any attribute in there (not just Lync attributes) that seems to have any odd or escape characters?
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications -
Lync for Mac Crash upon Startup - EXC_BAD_ACCESS
I am receiving the following error when attempting to launch Lync on my Mac
Stats:
OS X 10.9.1
Lync 2011 14.0.7
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-23 17:21:02 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x002cd7ab
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0
I have tried EVERY idea/suggestion/reply I've been able to track down - without success.
Removed the 'unknown' entry in KeyChain (there was not one, but I checked)
Removed the OC_..... KeyChain entry
Removed the Application entirely (including Log, ByHost, Preferences, etc)
Reinstalled the Application and updates.
Have performed both 'Verify Disk', 'Verify Disk Permissions' and 'Repair Disk Permissions',
All variety of fixes/combinations still result in immediate crash. The Application does not even show up - just straight crashes.
I have Office for Mac installed as well (running fine).
Any help/suggestions are greatly appreciated.Hi,
It seems to be a known issue about Lync 14.0.7 version. You can try to uninstall Lync client with the help of the link below and then install Lync 14.0.6 manually on Mac to have a test:
http://technet.microsoft.com/en-us/library/jj945448%28v=office.14%29.aspx
Here is a similar case may help you:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Lync 2013 (part of Office 365 Click to run package) Crashes at startup.
Faulting application name: lync.exe, version: 15.0.4675.1000, time stamp: 0x54629b81
Faulting module name: KERNELBASE.dll, version: 6.1.7601.22616, time stamp: 0x5315adc5
Exception code: 0xe06d7363
Fault offset: 0x0000c44d
Faulting process id: 0x1848
Faulting application start time: 0x01d01ee1ca36be06
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 0a8fda0a-8ad5-11e4-a243-005056c00008
-Tried to run lync as an Admin
-Deleted all User profile settings under C:\users\<username>\appdata\local\microsoft\office\15.0\lync
-updated Video Card Drivers, tried both WU version and AMD's.
This appears to be a Profile issue, as I can log into the same computer with a different profile and Lync works just fine. Both profiles in use are Local Admins.
Ordinarily I would just delete the Profile and start over, however in this case that's not an option. Any other places I can remove or reset Lync Data?Hi,
Please try to delete user information from Registry with the following path:
HKCU\Software\Microsoft\Office\15.0\Lync\[email protected], then restart Lync client to test the issue again.
Also, check if there is any duplicate copies of Lync updates on the issued computer. If that is the case, please remove the duplicate, restart Lync client to test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Lync Cliente 2013 I Can´t use IM and crashes the lync
We try to open the IM in lync 2013 client and crahes.
I receive the following error message
Firma con problemas:
Nombre del evento de problema: BEX
Nombre de la aplicación: lync.exe
Versión de la aplicación: 15.0.4569.1503
Marca de tiempo de la aplicación: 52b0af33
Nombre del módulo con errores: unknown
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 00000000
Desplazamiento de excepción: 01020000
Código de excepción: c0000005
Datos de excepción: 00000008
Versión del sistema operativo: 6.1.7601.2.1.0.256.48
Id. de configuración regional: 6154
Información adicional del problema:
LCID:
3082Hi,
Did the issue happen only for you or for multiple users?
You can try to logon other Lync client on other computer with your Lync account as a test.
It may cause by the conflicts between the Lync client and some drivers or some third party programs installed on the computer.
Please check if you install Bluetooth utility on your computer? If yes, please remove it and test the issue again.
Please also run Clean Boot to disable thirty party services and then test again:
http://support.microsoft.com/kb/929135
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Every time I launch a Source - based game, it crashes on startup. This happens with both "Team fortress 2" and "Tactical intervention". This began to happen recently (they used to work fine), but as I recall I've just installed Crossover... can anyone help me?
The bug report from "Tactical intervention" follows:
Process: tacint_osx [3304]
Path: /Users/USER/Library/Application Support/Steam/*/tacint_osx
Identifier: tacint_osx
Version: ???
Code Type: X86 (Native)
Parent Process: bash [3301]
User ID: 501
Date/Time: 2013-08-30 13:44:00.342 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 120536 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: A8FD5912-2699-8EB1-69E9-9CE46F77DF51
Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Library/Application Support/Steam/*
__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Users/USER/Library/Application Support/Steam/*
Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
0 engine.dylib 0x09a3ee7f Sys_Error_Internal(bool, char const*, char*) + 383
1 engine.dylib 0x09a3eee3 Sys_Error(char const*, ...) + 35
2 engine.dylib 0x09e56a3d CEngineConsoleLoggingListener::Log(LoggingContext_t const*, char const*) + 749
3 libtier0.dylib 0x0003928b CLoggingSystem::LogDirect(int, LoggingSeverity_t, Color, char const*) + 235
4 libtier0.dylib 0x00038dfc Error + 236
5 client.dylib 0x1923f9d6 BaseModUI::TIMainMenuContainer::Resp_Login(fixapi2::eFixLoginResult, int, int) + 118
6 launcher.dylib 0x005413d9 fixapi2_impl::CFixClientAPI::CommonPacket_Login(fixapi2_impl::CFixClientSocket* , fixapi2_impl::CFixClientPacket*) + 521
7 launcher.dylib 0x00536a57 fixapi2_impl::CFixClientAPI::Do_ReadPacket(fixapi2::IFixPacket*) + 423
8 launcher.dylib 0x00539e31 fixapi2_impl::CFixClientAPI::Do_MainFrame() + 833
9 client.dylib 0x18d3819c IGameSystem::UpdateAllSystems(float) + 108
10 client.dylib 0x18e99bb2 CHLClient::HudUpdate(bool) + 130
11 engine.dylib 0x09bd98e6 ClientDLL_Update() + 54
12 engine.dylib 0x09d29e92 _Host_RunFrame(float) + 2722
13 engine.dylib 0x09d45819 CHostState::State_Run(float) + 281
14 engine.dylib 0x09d46400 CHostState::FrameUpdate(float) + 592
15 engine.dylib 0x09d464c5 HostState_Frame(float) + 37
16 engine.dylib 0x09e5c246 CEngine::Frame() + 710
17 engine.dylib 0x09e59556 CEngineAPI::MainLoop() + 214
18 engine.dylib 0x09e5973a CModAppSystemGroup::Main() + 234
19 engine.dylib 0x09ebf7b8 CAppSystemGroup::Run() + 88
20 engine.dylib 0x09e59ecd CEngineAPI::RunListenServer() + 125
21 launcher.dylib 0x005199c8 CAppSystemGroup::Run() + 88
22 launcher.dylib 0x005199c8 CAppSystemGroup::Run() + 88
23 launcher.dylib 0x00521a92 MainFunctionThread(void*) + 82
24 launcher.dylib 0x005220bc ValveCocoaMain + 140
25 launcher.dylib 0x0050f441 LauncherMain + 897
26 tacint_osx 0x00001d26 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x930a39ae kevent + 10
1 libdispatch.dylib 0x96f13c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x96f137a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x930a30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x972660ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x97265e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9724dd2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x930a30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x972660ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x97265e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9724dd2a start_wqthread + 30
Thread 4:: IOPollingHelperThread
0 libsystem_kernel.dylib 0x930a39ae kevent + 10
1 steamclient.dylib 0x060889c5 OSXHelpers::CIOPollingHelper::RealRun() + 249
2 libtier0_s.dylib 0x00704f3d CatchAndWriteContext_t::Invoke() + 159
3 libtier0_s.dylib 0x00704ac8 CatchAndWriteMiniDumpExForVoidPtrFn + 86
4 libtier0_s.dylib 0x00704af2 CatchAndWriteMiniDumpForVoidPtrFn + 37
5 steamclient.dylib 0x060888bb OSXHelpers::CIOPollingHelper::Run() + 41
6 libtier0_s.dylib 0x00709314 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 16
7 libtier0_s.dylib 0x00704f3d CatchAndWriteContext_t::Invoke() + 159
8 libtier0_s.dylib 0x00704ac8 CatchAndWriteMiniDumpExForVoidPtrFn + 86
9 libtier0_s.dylib 0x00704af2 CatchAndWriteMiniDumpForVoidPtrFn + 37
10 libtier0_s.dylib 0x0070928c SteamThreadTools::CThread::ThreadProc(void*) + 196
11 libsystem_c.dylib 0x972635b7 _pthread_start + 344
12 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x930a30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x972660ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x97265e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9724dd2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 libvstdlib.dylib 0x00092857 CJobThread::Run() + 295
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 17:: AQClient
0 libsystem_kernel.dylib 0x930a07d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9309fcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x9472af79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9473095f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9473001a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x9472fe8b CFRunLoopRunInMode + 123
6 com.apple.audio.toolbox.AudioToolbox 0x90096a81 GenericRunLoopThread::Entry(void*) + 209
7 com.apple.audio.toolbox.AudioToolbox 0x900969ac CAPThread::Entry(CAPThread*) + 196
8 libsystem_c.dylib 0x972635b7 _pthread_start + 344
9 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libtier0.dylib 0x00049733 CThreadSyncObject::Wait(unsigned int) + 307
4 libtier0.dylib 0x000497c8 CThreadEvent::Wait(unsigned int) + 24
5 engine.dylib 0x09db1029 CQueuedPacketSender::Run() + 121
6 libtier0.dylib 0x0004acc4 CThread::ThreadProc(void*) + 212
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x930a28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x97268280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x972ee095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.audio.toolbox.AudioToolbox 0x900a69c1 CAGuard::Wait() + 113
4 com.apple.audio.toolbox.AudioToolbox 0x900a5619 AQConverterManager::AQConverterThread::Run() + 271
5 com.apple.audio.toolbox.AudioToolbox 0x900a54a2 AQConverterManager::AQConverterThread::ConverterThreadEntry(void*) + 22
6 com.apple.audio.toolbox.AudioToolbox 0x900969ac CAPThread::Entry(CAPThread*) + 196
7 libsystem_c.dylib 0x972635b7 _pthread_start + 344
8 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 20:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x930a07d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9309fcb0 mach_msg + 68
2 com.apple.audio.CoreAudio 0x96c6eeba HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
3 com.apple.audio.CoreAudio 0x96c6952e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
4 com.apple.audio.CoreAudio 0x96c67bcd HALC_ProxyIOContext::IOWorkLoop() + 1287
5 com.apple.audio.CoreAudio 0x96c67617 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
6 com.apple.audio.CoreAudio 0x96c71b61 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
7 com.apple.audio.CoreAudio 0x96c6753d HALB_IOThread::Entry(void*) + 71
8 libsystem_c.dylib 0x972635b7 _pthread_start + 344
9 libsystem_c.dylib 0x9724dd4e thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x930a30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x972660ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x97265e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9724dd2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xdeadbeef ebx: 0x09a3ed17 ecx: 0xbfffdb84 edx: 0x00002500
edi: 0xaca3b174 esi: 0xbfffdbfc ebp: 0xbfffe018 esp: 0xbfffdbd0
ss: 0x00000023 efl: 0x00210282 eip: 0x09a3ee7f cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Binary Images:
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0x34000 - 0x34ffb +steamloader.dylib (0) <04FED4D9-EA7B-3389-8885-307D47EC1AF1> /Applications/Steam.app/Contents/MacOS/osx32/steamloader.dylib
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0x2e3000 - 0x2eafff +com.googlecode.google-breakpad (1.0) <52A4C312-E82C-3FD2-AD6B-71E07E934FA9> /Applications/Steam.app/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A /Breakpad
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0x77a000 - 0x7a5ff7 com.apple.audio.OpenAL (1.6 - 1.6) <CDE1BC7D-871D-3BE7-A6DE-96F6806BB7E1> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL
0x7b5000 - 0x7c0fff +crashhandler.dylib (1) <4C339284-0393-32BE-9D3B-CE01C33C09EE> /Applications/Steam.app/Contents/MacOS/osx32/crashhandler.dylib
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0x7ef000 - 0x7f4fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <903097A8-3922-3BF8-8B82-8BD1D831F6E7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
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0x27a8000 - 0x27abffd com.apple.ForceFeedback (1.0.6 - 1.0.6) <0DF7BE00-63E3-3A7B-8427-32EB741FE6C9> /System/Library/Frameworks/ForceFeedback.framework/Versions/A/ForceFeedback
0x27b0000 - 0x27e3fef +valve_avi.dylib (1) <E10D4C35-E92A-B1F3-0CCC-57E0E3E70EA2> /Users/USER/Library/Application Support/Steam/*/valve_avi.dylib
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0x3f9b000 - 0x3fe2fe7 +soundemittersystem.dylib (1) <33779D9B-6F68-B82C-DEDE-91BE3528752F> /Users/USER/Library/Application Support/Steam/*/soundemittersystem.dylib
0x5a25000 - 0x64caf8f +steamclient.dylib (1) <DCD12DE2-488E-3C76-B78C-FD1198871B17> /Applications/Steam.app/Contents/MacOS/osx32/steamclient.dylib
0x6fbd000 - 0x6fc1fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <CB7CDE62-DAEC-35AF-8ADB-3271AA2DF921> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x6fc8000 - 0x6fd2fff libGPUSupportMercury.dylib (8.9.2) <302EC167-66A3-3E12-8416-F03F50CA96D9> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x6fda000 - 0x6fe2ffd libcldcpuengine.dylib (2.2.16) <0BE2D018-66CC-3F69-B8F1-7A81EEEE09F4> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x99f2000 - 0xa213ff7 +engine.dylib (1) <EEB845B5-80D0-9E9B-9851-9A28E28250A7> /Users/USER/Library/Application Support/Steam/*/engine.dylib
0xad57000 - 0xaf36fef +vphysics.dylib (1) <2143AF98-C929-355A-DBDD-E09A49EFDA61> /Users/USER/Library/Application Support/Steam/*/vphysics.dylib
0xafd8000 - 0xb134fef +materialsystem.dylib (1) <B2C7E2F4-335A-619A-2A6A-A09FF4D8A0E1> /Users/USER/Library/Application Support/Steam/*/materialsystem.dylib
0xc1f7000 - 0xc27ffef +datacache.dylib (1) <FCA0D47C-5663-126D-5BC8-49B13A2F4353> /Users/USER/Library/Application Support/Steam/*/datacache.dylib
0xc2b7000 - 0xc399fe7 +studiorender.dylib (1) <C41117CD-3778-7AE8-D233-E04340BD74AE> /Users/USER/Library/Application Support/Steam/*/studiorender.dylib
0xc78f000 - 0xc870fff +vscript.dylib (1) <F4CEE888-6C8B-FF33-381A-8093DE544E34> /Users/USER/Library/Application Support/Steam/*/vscript.dylib
0xc8ae000 - 0xcab5fe3 +vguimatsurface.dylib (1) <61705565-6993-CB41-2457-AFAAFB1A0047> /Users/USER/Library/Application Support/Steam/*/vguimatsurface.dylib
0xcc1a000 - 0xcc79fff +vgui2.dylib (1) <BEC9DF22-3873-3559-5CDE-A217016CF834> /Users/USER/Library/Application Support/Steam/*/vgui2.dylib
0xdc97000 - 0xddeafe7 +shaderapidx9.dylib (1) <CF7CC900-F51D-A8F5-CA15-9783302D2E58> /Users/USER/Library/Application Support/Steam/*/shaderapidx9.dylib
0xde81000 - 0xdec1ff3 +localize.dylib (1) <50D65CFA-AB29-CD38-89C5-76CA025AED68> /Users/USER/Library/Application Support/Steam/*/localize.dylib
0xded7000 - 0xe06bffa GLEngine (8.9.2) <73F967E8-16C2-3FB2-8C04-293EB038952D> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0xe0a2000 - 0xe223fff libGLProgrammability.dylib (8.9.2) <B7AFCCD1-7FA5-3071-9F11-5161FFA2076C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0xe255000 - 0xe6a2ff3 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <5B46A344-20F2-3C75-9D42-D13092E6BB81> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
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0x10e00000 - 0x10e41ff7 +stdshader_dbg.dylib (1) <887F679E-D82F-3EDE-187E-B32B7612D91F> /Users/USER/Library/Application Support/Steam/*/stdshader_dbg.dylib
0x11900000 - 0x119f8feb +stdshader_dx9.dylib (1) <FE0463BF-5F1E-DF57-3068-77DFDBCB9A5B> /Users/USER/Library/Application Support/Steam/*/stdshader_dx9.dylib
0x17aa0000 - 0x17abfff7 +scenefilecache.dylib (1) <718E9E85-2938-9B68-06A4-2B02E12B121C> /Users/USER/Library/Application Support/Steam/*/scenefilecache.dylib
0x18c22000 - 0x19a73ffb +client.dylib (1) <88EA4F01-3151-6E37-5D79-FDFFD84DEADF> /Users/USER/Library/Application Support/Steam/*/client.dylib
0x1a5f5000 - 0x1b296fe7 +server.dylib (1) <B08CF5F2-E3DD-7638-BAEE-9376A50823F6> /Users/USER/Library/Application Support/Steam/*/server.dylib
0x70000000 - 0x7015eff7 com.apple.audio.units.Components (1.9 - 1.9) <F2B2712A-3203-3875-B1FF-768E92AE0D42> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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0x90007000 - 0x9005eff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9005f000 - 0x90090fff com.apple.DictionaryServices (1.2 - 184.4) <CCB46C81-57C6-3F45-B77C-4D29E4CD6BA6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x90091000 - 0x901eaffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x901eb000 - 0x901f5fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x901f6000 - 0x90200fff com.apple.DisplayServicesFW (2.7.2 - 357) <76D33A58-C39E-398A-9597-389A9B1FE76D> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90a7f000 - 0x90a80fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x90a81000 - 0x90a85ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90a86000 - 0x90acdff3 com.apple.CoreMedia (1.0 - 926.104) <D0E3BE86-12ED-31BE-816F-E72D757A9F2F> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90ace000 - 0x90ad8fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90ad9000 - 0x90b55ff3 com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x90b56000 - 0x90b56fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90b57000 - 0x90b57ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x90b58000 - 0x90b5bfff com.apple.help (1.3.2 - 42) <2B727B38-0E18-3108-9735-F65958924A91> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b5c000 - 0x90b8fffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x90b90000 - 0x90bbcff7 libsystem_info.dylib (406.17) <2731CC70-DF2E-3BD1-AE73-A3B83C531756> /usr/lib/system/libsystem_info.dylib
0x90bbd000 - 0x90bdffff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x90be0000 - 0x90cdeff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
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0x96a10000 - 0x96abafff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96ac9000 - 0x96c52ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x96c53000 - 0x96cb4fff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96cb5000 - 0x96cc3fff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96cc4000 - 0x96cfbffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96d9e000 - 0x96e7ffff libcrypto.0.9.8.dylib (47.1) <E4820342-4F42-3DEB-90DB-DE5A66C5585E> /usr/lib/libcrypto.0.9.8.dylib
0x96e80000 - 0x96ec2ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x96f0f000 - 0x96f21ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x96f22000 - 0x96f22fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96f27000 - 0x96f81ff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96f82000 - 0x97076ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x970d2000 - 0x971cfff7 com.apple.DiskImagesFramework (10.8.3 - 345) <26D0C7F8-E87E-3511-8388-8EE616A39D6D> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x971d2000 - 0x97214fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x97215000 - 0x97216ffd libunc.dylib (25) <5E1EEE9E-3423-33D7-95B2-E4D17DD08C18> /usr/lib/system/libunc.dylib
0x97217000 - 0x97240fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x9724d000 - 0x9730afeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x9730b000 - 0x97359ffb libFontRegistry.dylib (100) <97D8F15F-F072-3AF0-8EF8-50C41781951C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x97390000 - 0x973ffffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97400000 - 0x9740cffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
0x9740f000 - 0x97412ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x97413000 - 0x97417ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x97479000 - 0x974bbffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x974bc000 - 0x97516fff com.apple.Symbolication (1.3 - 93) <4A794D1C-DE02-3183-87BF-0008A602E4D3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x97517000 - 0x97665ff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x97666000 - 0x978d3ffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x978d4000 - 0x978eafff com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x978eb000 - 0x978f5fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <774CDB2F-34A1-347A-B302-4746D256E921> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x978f6000 - 0x97d38fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97d39000 - 0x97d46ff7 com.apple.AppleFSCompression (49 - 1.0) <9A066D13-6E85-36FC-8B58-FD46E51751CE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x97d47000 - 0x97d47fff libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib
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0x98136000 - 0x98153ff7 libresolv.9.dylib (51) <B974Hi, never played them or had Steam, but it appears to be something about the Login as far as I can tell, but not sure of course.
Hopefully my reply brings your query to the top again & we get more help here. -
7.6 Skype Crashing on Startup in Win 7 x64 bit
I have not been able to launch Skype successfully in several days. the previous weekend, I applied multiple windows updates. I was running my computer when it suffered a crash event, and now whenever I open skype, the following log appears when it immediately crashes
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.6.0.103
Application Timestamp: 55801087
Fault Module Name: Skype.exe
Fault Module Version: 7.6.0.103
Fault Module Timestamp: 55801087
Exception Code: c0000094
Exception Offset: 00406887
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ae85
Additional Information 2: ae8526f838793cf9d6b5251831abf74f
Additional Information 3: 6256
Additional Information 4: 62564dcf6c1d62b6c52ad8fa271c3338
At this time I've cleared the temp folder and renamed my settings folder, I've uninstalled and reinstalled the software, and even installed a lower version.
Not sure if its relevant, but in the temp folder was the attached text file.
This is the post from the Event Viewer > Custom Views > Admin Events:
Faulting application name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Faulting module name: Skype.exe, version: 7.6.0.103, time stamp: 0x55801087
Exception code: 0xc0000094
Fault offset: 0x00406887
Faulting process id: 0x143c
Faulting application start time: 0x01d0aa64a142e1bc
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: eb32db0d-1657-11e5-a8d4-f46d042b90aa
Any assistance would be appreciated.
In most of the previous cases with the same error message, resetting Skype settings has solved the issue. http://community.skype.com/t5/Windows-desktop-client/Skype-7-5-Crashing-On-Startup-as-of-Today/m-p/4006581#M349846 http://community.skype.com/t5/Windows-desktop-client/Skype-7-5-quot-has-stopped-working-quot-on-windows-8-1/m-p/4006671#M349871 http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working-on-startup/m-p/4003666#M349326 Try to run System File Checker tool (sfc /scannow): http://support.microsoft.com/kb/929833
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