Lync dropped calls after 10 min
Hi,
I have a problem with calls dropping after 10 min ( during mute "on" ). If mute is "on" RTP packets will not flow from Lync server. Do you know how to force Lync to sent "empty" RTP packets during mute in enabled?
Our trunk provider is aware and has advised calls with any leg failing to send a RTP packet within 10 minutes the call will be dropped. This is set for all their customers and it wil not be changed.
Is there anything I can do from the Lync server such as send an empty RTP packet?
Thanks,
Donagh
Hi Guys,
Our provider is using a SONUS SBC1000 3.2.2v327.
This is the trunk configuration for the gateway in question:
I tried:
Set-CsTrunkConfiguration –Identity Global -EnableSessionTimer $True –RTCPActiveCalls $false –RTCPCallsOnHold $false
but only for the below gateway and not globally with no difference.
Identity : Service:PstnGateway:<excluded>
OutboundTranslationRulesList : {}
SipResponseCodeTranslationRulesList : {}
OutboundCallingNumberTranslationRulesList : {}
PstnUsages : {}
Description :
ConcentratedTopology : False
EnableBypass : False
EnableMobileTrunkSupport : False
EnableReferSupport : False
EnableSessionTimer : False
EnableSignalBoost : False
MaxEarlyDialogs : 29
RemovePlusFromUri : False
RTCPActiveCalls : True
RTCPCallsOnHold : True
SRTPMode : NotSupported
EnablePIDFLOSupport : False
EnableRTPLatching : False
EnableOnlineVoice : False
ForwardCallHistory : True
Enable3pccRefer : False
ForwardPAI : False
EnableFastFailoverTimer : True
EnableLocationRestriction : False
NetworkSiteID :
Similar Messages
-
Has anyone had trouble with dropped calls after downloading the IOS 7
has anyone had trouble with dropped calls after downloading the IOS 7
I downloaded mountain lion and then iPhoto '11 in order to tap into iCloud capabilities with all of my devices. (My Mac was outdated in regards to operating platform to do this). After installing iPhoto 11, I had to repair and rebuild my library of photos. However, after doing this, all of my albums were jumbled and, while I can see the image thumbnail, when I click on the thumbnail, and error that looks like a black triangle and gray exclamation pops up as opposed to the larger hi def image I want to view.
-
Dropping calls after 3.0 upgrade
Dropping calls after 3.0 upgrade !!!
Please help!No, but this is answer:
http://www.ihackintosh.com/2009/03/how-to-downgrade-iphone-3g-firmware-30-back-t o-221/ -
Iphone 5s lost LTE, 4g, weak signal. dropped calls after upgrading to IOS 8.1
i recently upgraded my iphone 5s to IOS 8.1 , after the upgrade i lost LTE and 4g, connectivity and stuck to 3g, i observed that my phone's got weker signal than before, i have intermittent signal during calls, and dropped calls. i did go to my service provider but they cant figure it out too, because i'm in an area which has a very good LTE signal and i only got 3g. so i use the apple support chat and i did all the tips and software restoration, i even restore my iphone twice as a new phone but got no good result. i hope apple inc. should issue first a warning on their softaware release updates. i'm so frustrated with my IOS device which i'm so proud.
Hi Restore Back to Factory Settings over your WiFi Go to Settings iCloud check last backup. Since ios 7 when you put your iPhone or charge it Automatically backs up to iCloud After Restore just use same Apple ID Then you will get your Apps & data back. Cheers Brian
-
Dropped calls after upgrade to iOS7 on iPhone 4S
After upgrading my 4S to iOS7 I am getting a lot of dropped calls. I never had it in iOS6. No carrier change (T-Mobile). Anybody else?
Its not the carriers its the IOS 7.0.2. I never had this problem until I did this darn update. Im getting mad and about to go back to the samsung. My hubby has the same iphone 4s but didnt do the update and has no problems. Apple needs to fix this fast or Im trashing this phone
-
Ever since the recent update, my phone drops calls constantly. Also when I make a call, I can hear the person but they cannot hear me. I hang up and call again and then everything is fine.
Soooo frustrating I am ready to hurl the phone at the wall!Same issue with me and most folks I talked to.
Seems that after upgrading to iOS 4 on my Gs and as well as now on my G4 dropped calls all the time.
Even 3G coverage keeps dropped. I've called ATT and they said there is no difference in their coverage in the area.
It's so frustrating after having good service for years and then after signing a new 2 year contract having a brick most of the time.
BTB, messages arrive hours later as well! -
Lync dropping calls- event 32163
We have (2) Ent. Fe's on latest CU with (2) SQL BE including mirroring + witness for a small deployment. Every so often we get users reporting dropped calls. It appears to me that the users are being switched between the FE's, but why?
Looking in the Event logs for the 2 FE's we see the following:
FE1
Log Name: Lync Server
Source: LS User Services
Date:
12/2/2013 7:19:10 AM
Event ID: 32163
Task Category: (1006)
Level: Error
Keywords: Classic
User:
N/A
Computer: lync13-fe1.<company>.local
Description:
Local Pool Manager has been disconnected from Pool Fabric Manager.
Cause: This may happen if many Front-Ends in the cluster have gone down or become unreachable, causing loss of quorum.
Resolution:
Ensure that a majority of the Front-Ends configured for this pool are up and running. If multiple Front-Ends have been recently decommissioned, run Reset-CsPoolRegistrarState -ResetType QuorumLossRecovery to enable the Pool to recover from Quorum
Loss and make progress.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS User Services" />
<EventID Qualifiers="50158">32163</EventID>
<Level>2</Level>
<Task>1006</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-02T15:19:10.000000000Z" />
<EventRecordID>13051</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>lync13-fe1.<company>.local</Computer>
<Security />
</System>
<EventData>
</EventData>
</Event>
Log Name: Lync Server
Source: LS Storage Service
Date:
12/2/2013 7:19:12 AM
Event ID: 32034
Task Category: (4006)
Level: Warning
Keywords: Classic
User:
N/A
Computer: lync13-fe1.<company>.local
Description:
Primary Storage Service host not found for a Storage Fabric Service ID: 1673DC96160257E38E03FFBA7C877C14.
1673DC96160257E38E03FFBA7C877C14
Cause: A call to windows fabric to query for this storage fabric service returned null.
Resolution:
This condition means a caller of storage service is sending in stale references. The situation should auto correct itself. If the problem persists, notify your organization's support team with the event detail.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS Storage Service" />
<EventID Qualifiers="36774">32034</EventID>
<Level>3</Level>
<Task>4006</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-02T15:19:12.000000000Z" />
<EventRecordID>13052</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>lync13-fe1.<company>.local</Computer>
<Security />
</System>
<EventData>
<Data>1673DC96160257E38E03FFBA7C877C14</Data>
</EventData>
</Event>
FE2
Log Name: Lync Server
Source: LS User Services
Date:
12/2/2013 7:19:24 AM
Event ID: 32167
Task Category: (1006)
Level: Information
Keywords: Classic
User:
N/A
Computer: LYNC13-FE2.<company>.local
Description:
Primary frontend for routing group {31334115-674A-5EE7-ACEE-C81121B8E01F} has been changed from lync13-fe1.<company>.local to LYNC13-FE2.<company>.local.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS User Services" />
<EventID Qualifiers="17390">32167</EventID>
<Level>4</Level>
<Task>1006</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-02T15:19:24.000000000Z" />
<EventRecordID>11425</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>LYNC13-FE2.<company>.local</Computer>
<Security />
</System>
<EventData>
<Data>{31334115-674A-5EE7-ACEE-C81121B8E01F}</Data>
<Data>lync13-fe1.<company>.local</Data>
<Data>LYNC13-FE2.<company>.local</Data>
</EventData>
</Event>
have checked the network and everything else. I don't see why it tries switching over?
running:
Get-CsPoolFabricState gives the following for the pool (not during the episode)
Replica Instances for MCUFactory Service
Address: LYNC13-FE1.<company>.LOCAL - Primary: 3 Secondary: 3
Address: LYNC13-FE2.<company>.LOCAL - Primary: 3 Secondary: 3
Replica Instances for ConferenceDirectory Service
Address: LYNC13-FE1.<company>.LOCAL - Primary: 1 Secondary: 0
Address: LYNC13-FE2.<company>.LOCAL - Primary: 0 Secondary: 1
Replica Instances for Routing Service
Address: LYNC13-FE1.<company>.LOCAL - Primary: 8 Secondary: 8
Local Groups: Primary: 8 Secondary: 8
Remote Groups: Primary: 0 Secondary: 0
Address: LYNC13-FE2.<company>.LOCAL - Primary: 8 Secondary: 8
Local Groups: Primary: 8 Secondary: 8
Remote Groups: Primary: 0 Secondary: 0
Replica Instances for LYSS Service
Address: LYNC13-FE1.<company>.LOCAL - Primary: 7 Secondary: 8
Address: LYNC13-FE2.<company>.LOCAL - Primary: 8 Secondary: 7
Service: fabric:/lync/storage/10613DBEC9445463BFA37C1EA28D0EB9 has no primaries.
Global Service Count Summary:
Fqdn: LYNC13-FE1.<company>.LOCAL - Primary: 19 Secondary: 19
Fqdn: LYNC13-FE2.<company>.LOCAL - Primary: 19 Secondary: 19
We are near the end of migrating from Lync 2010 but that is still running.Here is what I ran and the errors received:
Reset-CsPoolRegistrarState -PoolFqdn "Lync13.<company>.com" -ResetType FullReset
Resetting Pool Fabric State.
Initiating Full Pool Reset on Pool Lync13.<company>.com. This will cause User Data to be re-loaded from Backup Store
for all Routing Groups and any uncommitted data might be lost. This is a very expensive operation as all Databases need
to be re-built.
[Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help (default is "Y"): y
Reset-CsPoolRegistrarState : Cannot find path '\\Lync13-fe2.<company>.local\C$\ProgramData\Windows
Fabric\\Settings.Xml' because it does not exist.
At line:1 char:1
+ Reset-CsPoolRegistrarState -PoolFqdn "Lync13.<company>.com" -ResetType FullRese ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (\\Lync13-fe2.ld...c\\Settings.Xml:String) [Reset-CsPoolRegistrarState],
ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Rtc.Management.Hadr.ResetPoolFabricStateCmdlet
Reset-CsPoolRegistrarState : Cannot find path '\\Lync13-fe2.<company>.local\C$\ProgramData\Windows
Fabric\\Settings.Xml' because it does not exist.
At line:1 char:1
+ Reset-CsPoolRegistrarState -PoolFqdn "Lync13.<company>.com" -ResetType FullRese ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [Reset-CsPoolRegistrarState], ItemNotFoundException
+ FullyQualifiedErrorId : Error resetting fabric state. For details, see inner exception.,Microsoft.Rtc.Management
.Hadr.ResetPoolFabricStateCmdlet -
Dropped calls after call waiting tone
I have been getting intermittent dropped calls for the past month when receiving incoming call waiting tones. I reported it to comcast call center. They said they performed a remote test but I never saw any resetting of the modem take place. The agent said it must be the modem. I told her that the modem (DPC3141 - Triple Play) was 3 months old and the levels were almost perfect at the modem. The agent said she would send a tech to replace the modem. I felt that it was a canned response because she really didn't know what was wrong. I later cancelled the dispatch because I didn't feel it was a modem issue. Any one out there experience same symptoms? I live in Boynton Beach, Fl.
Hi,
Please update to the latest version for Lync server 2013 and test again.
You can use the Lync server logging tool on Mediation server and FE server for further troubleshooting.
Here is the link of using the Lync logging tool:
http://blog.schertz.name/2011/06/using-the-lync-logging-tool/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
If Lync server 2013 not have Lync logging tool you can download Microsoft Lync Server 2013 Debugging Tools separately in the link below:
http://www.microsoft.com/en-in/download/details.aspx?id=35453
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Iphone 5 keep dropping calls, after installing new software
since instaling new software, my phone keeps dropping calls, with message call failed.....
Hi Ricardo Jame,
Here is an article for you that will help you troubleshoot this issue with your cellular data connection:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Lync Server 2013 droping call after 15 minutes and 32 seconds
Hi,
we have Lync connected through Cisco UCM and Cisco Voice gateway to PSTN. Our ISP trunk is SIP based. Lync is dropping call after 15 minutes and 32 seconds. Did somebody had same problem and resolved it?
ThanksConfigure on Cisco call manager SIP-Session Timer Support
http://www.cisco.com/en/US/docs/ios/voice/cube/configuration/guide/vb_1369_ps5640_TSD_Products_Configuration_Guide_Chapter.html#wp1061491
Please remember, if you see a post that helped you please click (Vote As Helpful" and if it answered your question, please click (Mark As Answer). -
After upgrading to the latest OS a few days ago, both my husband and I are experiencing bad connections and dropped calls after a few seconds. Not sure if the problem is related to the upgrade or not but ready to toss my phone and go Droid if I can't get this fixed
Hi turtle6,
I understand you are having problems sending SMS texts from your ZTE Open C device, and that only MMS texts seem to be working.
Please certify that the APN and Mobile settings are configured correctly according to your carrier's instructions.
If after configuring your APN settings, you continue to have this issue, please reply to this message with the following information:
* What is the OS version and Build ID found in the Device Information page? Please visit [https://support.mozilla.org/en-US/kb/how-do-i-find-what-version-firefox-os-i-have this link] if you need help finding the Build ID of your phone.
* Please provide the exact steps to reproduce the issue you are encountering.
* Who is your current cell phone carrier?
* How often do you encounter this issue?
Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.
- Ralph -
Is this an Apple hardware issue or an ATT Network issue ?
I am CONSTANTLY getting sropped calls talking to my wife on a family plan.
Is this an Apple issue or an ATT issue ?
I have had sooo many problems with this phone that I have an appointment Saturday to swap it out for a new (at least that's what they said) phone.
I'm wondering if this will actually do anything.
My phone still has the same old problems (contacts lag, sometime text lag) but admittedly I have seen an improvement recently of the EDGE/3G issues. I have a stronger than usual 3G signal around my home. It may be that ATT have "lit up Astoria" as I have heard on other posts.
Not sure what to do.
Do I swap it out, or wait for the next <groan> software update ?Sphilpot wrote:
What do you mean too many dropped calls?? I maybe drop 2 a week, but no phone is never going to drop calls. I had some issues when I first got the iPhone 3g but once I started doing a daily power off/on cycle I was fine. Cell phones do need to be turned off and on so they can reconnect with the towers and download over the air updates. Also a new sim card might fix the problem. I had the AT&T 8525 and it was dropping a lot of calls but we put a new sim card in and it fixed the issues. Hope this helps.
I moved here from the UK, and never, repeat, never, had dropped calls on my T Mobile or 3 service in the UK. For the past 2 years here in the US, I have had T Mobile service. I never, repeat, never experienced any dropped calls. I hardly ever had to reset my iphone. That is the honest truth.
Since joining ATT, a matter of several weeks ago, I have experienced dropped call after dropped call. Literally EVERY SINGLE DAY.
<Edited by Moderator> -
Network Extender Dropping Calls when handing off to Outdoor Network
If I stand right next to my network extender, it works great. the moment I move outside a 15 ft ring, I begin to drop calls. i believe it is because my Blackberry is now getting a stronger signal from the outdoor network and I should be handing off to outdoor network. Instead of the call continuing, it drops. Also, the same thing happens when I am on a call inside my house, get into my car and drive away; I drop the call. I have called VZW Tech support and was told to power down the unit, yadda, yadda, yadda and call back if I still have the problem. Well, I still have the problem, so I am posting this in the hope someone has seen this and it saves me the hour long support call that doesn't resolve my issue...
I have the exact same problem with a Verizon/Samsung network extender that started dropping calls after about 30 seconds into a conversation. This problem started at almost the exact same time as those reported on this forum. Verizon has not once mentioned that it may be a problem on their end and we quit using the extender almost a year ago. However, with new smart phones in the household and multiple reception problems, we need to find a solution. I think Verizon owes its customers/supporters a solution since it sold the extender devices to the consumers at substantial expense. I for one, would like to either get my money back along with the time spent trying to rectify the problem, or get a solution that will allow us to carry on conversations in our home. It is ridiculous with the amount of money spent on monthly Verizon Phone bills, that we get such poor service - simply ridiculous!
-
Excessive dropped calls with full signal!!!
I have a 3GS and have updated to 3.1.2 I recall that one of the items addressed in this update was the dropped calls issue. Mine have been severely worse since the update. It is quite aggravating when the calls dropped are when I have full signal. I am not the only one I know with this particular issue. Is this being addressed?
The phone on the iphone is not the best. I live in Dallas and when the phone is on 3g it really is unusable. Just for grins I started a call log for a day. In my very unscientific experiment I dropped (or couldn't hear the person and had to call back) 76.6% of my calls when I 3g for the day. In my opinion, Apple or no Apple, this is unacceptable for any cell phone. I tried calling ATT to see if I could get some credit and they said no. I have taken the phone to the apple store and they said it was the network not the phone. I have restored the phone, reset the phone, updated the phone, and still nothing seems to work.
However, when the phone is in 2g it seems to work fine. Except the only problem with that is when you are searching the net, or checking email and someone calls you it won't ring. This a mild annoyance because at least when I do call or someone calls me I can talk to them and they can hear me.
The iphone is the worst cell phone on the market and best pocket computer you can buy.
You decide. -
I have problem in cme9.1 with 8 fxo it was working fine, Before one week incoming call drop after 3 min this is configuration for fxo
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx xxxx
impedance complex2
caller-id enable
caller-id alerting line-reversal
caller-id alerting dsp-pre-allocateHello,
Can you please post the show run and collect the below debug making one test call.
debug voip ccapi inout
debug vpm signal
debug voip vtsp default
debug voip vtsp session
debug voip hpi all
Regards
Nadeem
Maybe you are looking for
-
Unable to export swf movie in adobe flash cs4
First I edited my flash project in flash 8 after that I insatlled trial version of adobe flash cs4 now in my project there are 650 layers till then it was ok but now now it is giving me trouble with this error "The Export Frame for Classes specified
-
Hi. Just been playing with PSE8 and having problems with the dodge/burn tool. Know it's usually located with the sponge tool but for some reason I can't access them. The sponge tool is visible in the tool box but when highlighted, the options at the
-
My ipad is stuck on Apple ID Security and won't let me go anywhere else. It is frozen on this. Tried to shut it off and turn back on, but it still come up with this window.
-
Keychain has been deleted after ipad ios upgrade
I am using an iMac with a 3.2 GHz processor, 4 GB memory, with Mac OS X version 10.7.5. Yesterday, I connected my iPad and did the upgrade. It now appears that all the data in the keychain has been erased. I have tried to enter the apple ID in the i
-
Help help help. I just deleted a note from the Notes App form my ipad3. I don't use iCloud. The only place this note was is my iPod and iPad. Is there any possible way to recover this note????? Thanks in advance