Lync for Mac 2011 - crashing since update to 14.0.7

After the latest update to Lync 14.0.7, Lync is now reproduceably crashing every time my Macbook Pro resumes from display sleep. I am running Mavericks 10.9.1. I am unable to find a direct download for the 14.0.6 update for Lync 2011.
Is there anyway to get that? All MS KB bulletins point to the same 14.0.7 download on Microsoft download center. I can remove Lync and get back to 14.0.2 but that build has other issues for me. Can someone help me??
- Robert Buckmaster

Hi Everyone
We have a few users reporting this very reproducible error.
We are currently testing the following fix applied via the terminal
cd /Applications/Microsoft\ Lync.app/Contents/Frameworks \
&& ln -s USBHIDWrapper.framework USBHidWrapper.framework
So far it seems to be ok - creating the Symbolic Link
The Problem is because it looks like MS have failed to take in to account that the newer Mac OSes are case sensitive....
I tried the Terminal fix, and saw the symbolic link in the right spot. but it didn't solve my 14.0.7 crashes.
However I still had the 14.0.6 DMG file, and deleted the new and reinstalled the old one but THAT doesn't work either.
What a PITA.

Similar Messages

Lync for Mac 2011 does not update Presence properly.

Hello all,
I work in a Enterprise environment, we run Active Directory and bind our Macs to the domain. We use Lync for Mac, and I've noticed that on the Mac clients, the user status does not update accordingly. When my users are in a conference call, it shows
available, etc. It works fine on a Windows machine with that same user.
If the event is on the Outlook calendar, sometimes it will show them as away during that time period, but it does not seem to update when on the phone/in a meeting, etc.
Any advice would be appreciated, my user is on Mac OSX 10.9.3 and Lync 14.0.8.
Thank you,
Michael

We are seeing the exact same thing at our company. A hundred or more Macs all with broken presence.
Its issues like this that have us looking at Jabber now - Cisco doesn't seem to have buggy OS X software like Microsoft. That will be 40,000+ seats lost due to this and other issues. Maybe if enough hit MS in their pocketbook
they will start paying more attention to Macs.. or at least test them before rolling out software.
Note a few things regarding our setup:
1. Our Lync is on-prem 2010 and 2013 mix
2. Our email is in 365
3. We are using ADFS and FIM for SSO, Dirsync.
4. We do not domain join our Macs. (back when Lion wrecked all our domain joined accounts we stopped with that foolish practice)
It worked with previous versions of Lync 2011.
It works for zero Lync 2011 users. Lync 2013 on-prem domain joined machines work. We see the same thing where a Mac users also logged into 2013 on a Windows machine will help update the Lync 2011 client... but its not an acceptable work-around.
I suspect its having difficulties with the external cert.

Lync for Mac 2011 crashing after applying v14.0.10 update

Hi,
Is there a hotfix for 14.0.10? I've seen a few threads about fixing the crashing issue for 14.0.7 but not 10.
Lync has crashed almost every hour. The MacBook is connected to a thunderbolt display. Another person is running 14.0.9 with no issues.
I've uninstalled version 14.0.10 and reinstalled 14.0.7, however 7 is completely missing the audio settings so we're unable to use it.
Can anyone please assist here?
Error below:
Microsoft Error Reporting log version:2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application version: 14.0.10.141024
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044ab
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.10.141024
Blame Module Offset: 0x01eead28
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Hi AlyceChiodo,
With the error, you could refer to Terry Adams’ reply from
here .
“This crash seems to indicate an issue with delegates. If you have delegates, a workaround may be to move the delegate from the “Other” group to some other group.”
Also if possible, you could use 14.0.9 until
the next release comes out.
Best regards,
Eric

Lync for Mac 2011 will no longer open following 14.0.7 update

Lync will no longer open and crashes immediately on startup following the 14.0.7 update.
Error log as follows:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-12-19 19:33:27 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x002cd7ab
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Hi,
Seems it's known issue. We will forward the issue to Microsoft feedback channel. You can try the step Joe provided in this thread:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Kent Huang
TechNet Community Support

Lync for Mac 2011- Missing Certificates

I updated my Lync for Mac 2011 and I haven't been able to log in since. If I delete Lync and reinstall without the latest update (14.0.1) then at least I can see Lync but I can't log in. It says "Lync was unable to sing in. Please verify
your logon credentials and try again. If the problem continues, please contact your support team." We are on Office365 in our office and I'm the only one that seems to be missing my certificate in the keychain. Everyone else is having
no problem with Lync.
If I run the update (to 14.0.7) then Lync doesn't even open (this is reproducable every time I do this uninstall, reinstall, update sequence), I just get a big fail window that says the following:
Process: Microsoft Lync [86015]
Path: /Applications/Microsoft Lync.app/Contents/MacOS/Microsoft Lync
Identifier: com.microsoft.Lync
Version: ???
Build Info: Unknown-131205~0
Code Type: X86 (Native)
Parent Process: launchd [176]
Responsible: Microsoft Lync [86015]
User ID: 502
Date/Time: 2013-12-20 09:23:55.154 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: AC53DD12-73A6-8DE3-FA1C-8B53636E08C5
Sleep/Wake UUID: 88EA8EF0-4BC9-4D66-B8CD-76B3BA39FBFE
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/USBHidWrapper.framework/Versions/14/USBHidWrapper
Referenced from: /Applications/Microsoft Lync.app/Contents/MacOS/Microsoft Lync
Reason: image not found
Binary Images:
0x8fec2000 - 0x8fef4417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90371000 - 0x9041cfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x9042c000 - 0x90495fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9059b000 - 0x90800ff7 com.apple.AddressBook.framework (8.0 - 1365) <6D80FC70-269E-3C12-A9B4-279F27C58BEF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9102b000 - 0x91032ffe com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x92658000 - 0x9285aff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x934da000 - 0x934daffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93f08000 - 0x9401fffb com.apple.WebKit (9537 - 9537.73.11) <74634980-1AC4-3874-9BC2-72E1ED8FB534> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94f26000 - 0x94f7bff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x95c83000 - 0x95cf8ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95efa000 - 0x95f08ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x9633a000 - 0x9633afff com.apple.Carbon (154 - 157) <C49AD4A1-8DE3-357D-AEF3-D6CD39EA91EF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x964cc000 - 0x964ccfff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96bd0000 - 0x96e3dff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96e68000 - 0x96f54ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x980f9000 - 0x98112fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98116000 - 0x98147ff4 com.apple.securityinterface (9.0 - 55047) <0D5ED2B8-C973-3C91-BA45-22501A043263> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x9849e000 - 0x98610ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98613000 - 0x98621ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9ac69000 - 0x9ac86ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x9b41b000 - 0x9b5c7ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9b8bf000 - 0x9b8c0fff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x9bb23000 - 0x9bd9fff7 com.apple.QuickTime (7.7.3 - 2826.0.1) <42542002-DCFF-3675-B919-440EC5057D56> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9bda0000 - 0x9bdf5ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: PT-9500PC
USB Device: DG Dashuo USB-V4.0
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
I've checked out all the forums and walked through some of the steps and I think I figured out my issue: I have NO certificate in my keychain whatsoever; Known or unknown. My account/system administrator here is unsure how to get me a certificate because
we use Office 365 and he says when I install Lync or try to log in it should be giving me a new certificate. Does anyone know how to get me a certificate? Or know how my administrator will get it to install a new certificate?

If your OSX filesystem is formatted as: Mac OS Extended (Case-sensitive, Journaled) then the Lync 14.0.7 upgrade will immediately crash. You need to follow the instructions
in the blog post referenced below:
http://preston4tw.blogspot.com.au/2013/12/microsoft-lync-2011-for-mac-1407-bug.html
This will fix the immediate crash and if your Lync worked before the upgrade to 14.0.7 it should work again. If you have certificate problems then this would not be the only
fix required.

AD stored user Photos do not display in Lync for Mac 2011

I'm using Lync for Mac 2011 14.0.9 and the my user photo as well as the photos of other users who are using photos stored in our AD do not display. This behaviour has been occurring at least since 14.0.5. The behaviour occurs regardless of whether
I sign in using Kerberos or name / Password. This behaviour is common for all our Mac lync users. The only photos that display are ones from windows lync users that have chosen to use a photo that is stored on the internet somewhere.
The Lync for Mac 2011 client is running against Lync Server 2010 and Exchange 2010 servers.
I also have the common problem that I cannot search the global address book for lync users. Maybe this is related but none of the reports I've seen about the address book search have mentioned anything about photos not displaying.
Anyone Experience similar issues or know where I could start to find the problem with the contacts display? It used to work correctly way back in 14.0.2 and subsequently an update around 14.0.5 killed the features for me.
Oh and the Mac is running OSX 10.9 but the issues also occurred in OSX 10.8
Thanks!

Hi,
Did you choose “Show a picture from a web address” on Windows Lync 2010 client? If yes, on Windows Lync 2010 client, choose “Default corporate picture” instead of “Show a picture from a web address”. Then open Lync 2011 on Mac computer to test the issue.
The choose will sync to all Lync clients for the same Lync account.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

QoS application for Lync for Mac 2011 clients

Hi guys,
I'm deploying Lync 2013 at a customer site. We'll be applying QoS by enforcing static port ranges within Lync (CsConferencingConfiguration), and applying ACLs on the network equipment and dropping the various Lync modalities into the relevant QoS queue,
pretty standard.
Quick question. What's the expected behaviour for the Lync for Mac 2011 client. Will it honour the port ranges as defined on the Lync server conferencing configuration? Can't seem to find the answer anywhere online or in the forums.
2nd question - does anyone know what the meaning of the following command:
Set-CsMediaConfiguration -EnableQoS $True
According to the TechNet
article titled Enabling QoS for devices that are not based on Windows, it sounds like this command has some role to play in enabling QoS for non-Windows devices... just wondering if that includes Mac OS. Again, information is sketchy
on this.
Cheers, James.
James Frost

One way you can check is simply by running a WireShark capture on a Windows endpoint. Either run a capture on the Mediation server to sniff a PSTN call, or as RTP traffic is point to point in a two-party call you can just call a Windows PC from the
Mac. Look for the DSCP section in the Internet Protocol area as shown in this non-Lync article:
http://conceptsfortheroad.com/2012/06/how-to-verify-dscp-value-in-not-being-stripped/
Or play with this filter "ip.dsfield.dscp == 46" to see if something is being sent at all.
Hopefully someone has done a deep dive and will chime in, but I'd love to see your results!
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Word for Mac 2011 crash in a random mode. After the last update is the same story...Help

When I use word for mac 2011 (last update), in a random way it crash and i lost my work. I try to repair disk permission but is the same story.
Anyone can help????

Just reinstall Office. Use the uninstaller in the MS Office folder to remove the corrupt preference files that are creating the crashes. And, iMacRDQ has the right idea. Pages is a much better app. Actually, the whole iWork suite is much better than MS Office.
A little note about repairing permissions: It is only applicable for Apple software and not for third party stuff, especially anything made by 'that other company'.

Lync for Mac 2011 14.0.10 error

Since upgrading to the latest version of Lync for Mac (14.0.10) I keep getting the popup "Credentials are required - Type your user name and password to connect for retrieving calendar data from outlook".
Mac is Macbook Pro running OS 10.9.3, and Outlook version is 14.4.8.
Any thoughts on how to fix? Have cleared document cache, keychain, certificated and library files. Same problem.
Lync client was downloaded from Outlook "Check for Updates" option. Time and dates are set correctly and Mac is synced with time.apple.com.
Please advise.

can you check for the port 5061 from internal and external. Mac clients will use this port to connect to Lync.
Regards
John
Regards Mager

Lync for mac 2011 not working in corporate LAN

Hi guys,
I have a mac client that has newest version 14.0.10 of lync installed. The Mac works on OS X Yosemite
operating system. The problem is that when you connect to corporate LAN, lync never connects and gives
following error:
Sign in to Microsoft Lync failed because the service is not available or you may not be connected to the Internet.
If you share a connection via mobile or connect via outside network, you are able to log in and lync functions properly
I have tried to update root certificate on mac via copying one from windows client, but with no luck.

Hi Itseeker1,
As ErikHMac stated, the new version of Lync for Mac 14.0.11 has been released, you can install it and check if the issue is solved.
I know you have installed the root certificate on Mac, but please check it again and make sure the certificate is issued by an Enterprise Certificate Authority (Internal CA) and
also should be trusted by the Lync Server.
In addition, it looks like an Internet connectivity issue, please try to flush the DNS cache by running the following command.
dscacheutil -flushcache
Hope it can be helpful.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Lync for Mac 2011

Hi All,
Having an issue logging into my Office 365 Lync service. I have on-site exchange and I'm a bit confused about how to proceed in terms of what goes where:
Email Address: [email protected]
Office 365 Address: [email protected]
Now, on the PC I've just punched in my Office 365 address and password and it's worked fine, however Lync for Mac asks for both an email address an User ID. Using Lyn 14.0.7 on OS X Mavericks.
Any help on getting me logged in would be much appreciated!

According to this situation, your account status and the Lync Online service should be fine. Based on my experience, this issue might be related to the Lync client or the environment of the machine.
To narrow down the cause, would you mind performing some steps to see if the issue persists? Please see the following:
1. Try to sign in to Lync by using an incorrect sign-in address which you know won’t work. For example, \EmailAddress @contoso.com. After the sign-in fails, please use the correct sign-in address.
2. Clear cached data
First, delete the following folders:
Users/Home Folder/Library/Caches/com.microsoft.Lync
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History
3. If the certificates for Lync is corrupted, please delete it. To do this, follow these steps:
    a. Open the Keychain Access certificate management utility. To do this, in Finder, click
Applications, click Utilities, and then click
Keychain Access. Or, search for Keychain Access by using Spotlight.
    b. In the left pane, click login, and then click
Certificates.
    c. In the right pane, find a certificate that's named
Unknown or Communications Server, select it, and then delete it.
Note You may have to unlock your keychain by using your password.
    d. Close Keychain Access.
    e. Restart Lync for Mac.
Also you can refer below link
http://community.office365.com/en-us/forums/166/t/212064.aspx
Please remember, if you see a post that helped you please click (Vote As Helpful" and if it answered your question, please click (Mark As Answer).

HELP!!! iTunes 7.1 upgrade for MAC its crashing before updating the library

I can't open iTunes after the update to 7.1, when I launch iTunes, it starts updating the iTunes library and before the progress bar is finished quits. I tried everything with no luck. Something is very wrong with the new version of iTunes 7.1 for Mac's I have used iTunes since the first version and I never had an issue with it, until today.
I can not access iTunes, any one has any suggestions? I've run out of ideas. I also did a reinstall of iTunes 7.1 to no avail.
Dual 2.7 GHz PowerPC G5 Mac OS X (10.4.8) 2 400GB serial ATA & 8GB Memory

Here is the Problem Report for iTunes, if somebody can understand and has a solution, please let me know.
Date/Time: 2007-03-06 10:46:24.403 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [65]
Version: 7.1 (7.1)
Build Version: 4
Project Name: iTunes
Source Version: 7105901
PID: 391
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x17fa1157
Thread 0 Crashed:
0 <<00000000>> 0xffff8b94 __memcpy + 1012 (cpu_capabilities.h:189)
1 com.apple.iTunes 0x000490b8 0x1000 + 295096
2 com.apple.iTunes 0x000eff9c 0x1000 + 978844
3 com.apple.iTunes 0x0015e178 0x1000 + 1429880
4 com.apple.iTunes 0x00260724 0x1000 + 2488100
5 com.apple.iTunes 0x0024b398 0x1000 + 2401176
6 com.apple.CoreFoundation 0x907f0550 __CFRunLoopDoTimer + 184
7 com.apple.CoreFoundation 0x907dcec8 __CFRunLoopRun + 1680
8 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
9 com.apple.HIToolbox 0x93205740 RunCurrentEventLoopInMode + 264
10 com.apple.HIToolbox 0x932e9e5c GetNextEventMatchingMask + 400
11 com.apple.HIToolbox 0x932e9c10 WNEInternal + 140
12 com.apple.HIToolbox 0x932e9b70 WaitNextEvent + 76
13 com.apple.iTunes 0x001a97d0 0x1000 + 1738704
14 com.apple.iTunes 0x0024b844 0x1000 + 2402372
15 com.apple.iTunes 0x0024c2d8 0x1000 + 2405080
16 com.apple.iTunes 0x0003ae68 0x1000 + 237160
17 com.apple.iTunes 0x0024c994 0x1000 + 2406804
18 com.apple.iTunes 0x00009dfc 0x1000 + 36348
19 com.apple.iTunes 0x00009b00 0x1000 + 35584
Thread 1:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.unsanity.ape 0xc0001b54 _apeagent + 296
3 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145663c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914563dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iTunes 0x002344e0 0x1000 + 2307296
3 com.apple.iTunes 0x00321bf0 0x1000 + 3279856
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9005b660 accept + 12
1 com.apple.iTunes 0x0026b6e4 0x1000 + 2533092
2 com.apple.iTunes 0x002c5e90 0x1000 + 2903696
3 com.apple.iTunes 0x002c5f2c 0x1000 + 2903852
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.iTunes 0x00218544 0x1000 + 2192708
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7514 TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x98b50224 ReadSchedulerThreadEntryPoint + 5300
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7514 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90c01fbc AIOFileThread(void*) + 520
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x00234464 0x1000 + 2307172
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x00234464 0x1000 + 2307172
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x00234464 0x1000 + 2307172
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000ffff8b94 srr1: 0x100000000000f030 vrsave: 0x0000000000000000
cr: 0x48242284 xer: 0x0000000020000000 lr: 0x00000000000490b8 ctr: 0x0000000000000008
r0: 0x0000000000000008 r1: 0x00000000bfffc330 r2: 0x0000000000000020 r3: 0x0000000017fa0c78
r4: 0x0000000017fa1158 r5: 0x00000000000004d8 r6: 0x0000000000000000 r7: 0x0000000000000000
r8: 0xffffffffe805f388 r9: 0x0000000000000008 r10: 0x00000000917515b4 r11: 0x0000000000b676c0
r12: 0x0000000017fa1158 r13: 0x0000000002354800 r14: 0x0000000040000000 r15: 0x0000000000000001
r16: 0x0000000000000001 r17: 0x0000000001893000 r18: 0x000000000000000c r19: 0x0000000000000000
r20: 0x00000000bfffc90c r21: 0x0000000040000000 r22: 0x0000000020000000 r23: 0x0000000000000c0e
r24: 0x00000000022aee00 r25: 0x00000000018a3000 r26: 0x00000000bfffc69c r27: 0x00000000bfffc6a0
r28: 0x0000000046494c45 r29: 0x0000000017fa0c78 r30: 0x0000000017fa0c74 r31: 0x0000000000000000
Binary Images Description:
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0xe05000 - 0xea3fff com.apple.iTunes.iPodUpdater 7.1 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x16709000 - 0x16733fff com.apple.iSightAudio 7.1.5 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x167d2000 - 0x167d3fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x16a28000 - 0x16b04fff com.apple.audio.codecs.Components 1.4.3 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x17374000 - 0x1737bfff com.splook.DockArtPlugin DockArtPlugin 1.0.4 (1.0.4) /Users/irundarra/Library/iTunes/iTunes Plug-ins/DockArtPlugin.bundle/Contents/MacOS/DockArtPlugin
0x1737f000 - 0x173b3fff com.OpticalAlchemy.JewelCase 1.8 /Users/irundarra/Library/iTunes/iTunes Plug-ins/JewelCase.bundle/Contents/MacOS/JewelCase
0x174c4000 - 0x175d3fff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x17602000 - 0x17765fff com.apple.GeForceFXGLDriver 1.4.18 (4.1.8) /System/Library/Extensions/GeForceFXGLDriver.bundle/Contents/MacOS/GeForceFXGLD river
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0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x91412fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91425000 - 0x91430fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91435000 - 0x9143dfff libbsm.dylib /usr/lib/libbsm.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x9161bfff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91670000 - 0x91701fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91748000 - 0x917fffff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183c000 - 0x9189afff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c9000 - 0x918eafff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x91994000 - 0x919a8fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b6000 - 0x919f8fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0e000 - 0x91ad5fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b23000 - 0x91b38fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3d000 - 0x91b5bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b61000 - 0x91bd0fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be7000 - 0x91bebfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bed000 - 0x91c4cfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
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0x91c95000 - 0x91caefff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x92870000 - 0x928f8fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92939000 - 0x92b64fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x92f23000 - 0x92f37fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x94260000 - 0x94433fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x946d9000 - 0x946e6fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9472c000 - 0x94745fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9474c000 - 0x94a21fff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94ae5000 - 0x94b56fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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0x95685000 - 0x95713fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x95842000 - 0x95b4efff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95cd7000 - 0x95d00fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
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0x96a86000 - 0x96a8bfff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x96ef6000 - 0x96f15fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0x99b89000 - 0x99c52fff com.apple.QuickTimeMPEG4.component 7.1.5 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99c6f000 - 0x99deffff com.apple.QuickTimeStreaming.component 7.1.5 /System/Library/QuickTime/QuickTimeStreaming.component/Contents/MacOS/QuickTime Streaming
0x9a71b000 - 0x9a721fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xc0000000 - 0xc000ffff com.unsanity.ape 2.0.2 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: PowerMac7,3, BootROM 5.2.4f1, 2 processors, PowerPC G5 (3.1), 2.7 GHz, 8 GB
Graphics: NVIDIA GeForce 6800 Ultra DDL, GeForce 6800 Ultra, AGP, 256 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM4/J41, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM5/J42, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM6/J43, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM7/J44, 1 GB, DDR SDRAM, PC3200U-30330
Bluetooth: Version 1.7.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci106b,9, sppci_ethernet, SLOT-4
Serial ATA Device: Hitachi HDS724040KLSA80, 372.61 GB
Serial ATA Device: Hitachi HDS724040KLSA80, 372.61 GB
Parallel ATA Device: SONY DVD RW DW-Q28A, 4.28 GB
USB Device: Hub, , Up to 480 Mb/sec, 500 mA
USB Device: Apple Cinema HD Display, , Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA
FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

Lync for Mac 2011 - non-domain user logins

How can a non-domain (external) mac user join a lync meeeting? We've installed the client, they have a live.com account (and a skype login if that can help), but we can't login using their live.com id, always returning a failed login error message (check
password, username ...).
Authentication is set to non kerberos, manual config, using TLS with this server:
sipdir.online.lync.com:443
logs follow:
Microsoft Lync 14.0.7 (131205)
MacOS version 10.9.1 (build 13B42)
2014/02/25 21:16:49.330 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:16:50.075 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
2014/02/25 21:16:50.082 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:16:50.084 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.477 Office Communications Server LOGON STARTED: USER = {[email protected]}
2014/02/25 21:18:00.478 SIPService::Logon
2014/02/25 21:18:00.514 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.755 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.756 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.762 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.762 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.764 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.764 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:00.785 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
2014/02/25 21:18:00.817 InternalConnect, NLResolveAddress returned: 0
2014/02/25 21:18:00.819 IsLocalAddress, 'sipdir.online.lync.com' is not a local address
2014/02/25 21:18:00.819 FShouldUseProxy, is returning 1
2014/02/25 21:18:00.819 Connecting to sipdir.online.lync.com (port 443)
2014/02/25 21:18:01.513 InternalConnect, NLCreateConnection returned: 0,
2014/02/25 21:18:01.514 InternalConnect, NLCopyConnectionBinding returned: 0,
2014/02/25 21:18:06.041 FShouldUseProxy, is returning 1
2014/02/25 21:18:06.836 FShouldUseProxy, is returning 1
2014/02/25 21:18:10.802 SIPService::OnEvent(ILogonCredentialManagerEvent), type: 0
2014/02/25 21:18:10.802 Login (1) failed with error: (0.0)
2014/02/25 21:18:10.976 SIPService::OnEvent(ILogonCredentialManagerEvent), type: 6
2014/02/25 21:18:10.983 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x80ef0191, oldState: 20, newState: 10, direction: 1
2014/02/25 21:18:10.983 void SIPService::OnLogoffResult(HRESULT), hr: 0x80ef0191
2014/02/25 21:18:10.986 void SIPService::LogoffEx()
2014/02/25 21:18:10.987 SIPService::OnEvent(IApplicationLayerEvent &), type: 2, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.987 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.987 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.987 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.988 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.988 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.990 SIPService::OnEvent(IApplicationLayerEvent &), type: 8, HasSignedIn(): 0, HasSignedOut: 0
2014/02/25 21:18:10.998 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0

Judging by your post (because you are using sipdir.online.lync.com) are you a Lync Online subscriber? Or does the user only have a Windows Live/Skype account?
Basically if you're using Lync Online, you can just sign-in using your Lync Online user name, which will either be something like [email protected] or if you have set custom domains it will just be [email protected]
It won't work with Skype/Windows Live accounts.
If you have an on-premise Lync externally you will connect through your Edge with the Mac client, or if inside the LAN you may need to install the root certificate from your internal Certificate Authority if you're using an internal issued rather than public
(GoDaddy, Verisign, Digicert, etc.) certificate.
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Lync for Mac Crash upon Startup - EXC_BAD_ACCESS

I am receiving the following error when attempting to launch Lync on my Mac
Stats:
OS X 10.9.1
Lync 2011 14.0.7
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-23 17:21:02 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x002cd7ab
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0
I have tried EVERY idea/suggestion/reply I've been able to track down - without success.
Removed the 'unknown' entry in KeyChain (there was not one, but I checked)
Removed the OC_..... KeyChain entry
Removed the Application entirely (including Log, ByHost, Preferences, etc)
Reinstalled the Application and updates.
Have performed both 'Verify Disk', 'Verify Disk Permissions' and 'Repair Disk Permissions',
All variety of fixes/combinations still result in immediate crash. The Application does not even show up - just straight crashes.
I have Office for Mac installed as well (running fine).
Any help/suggestions are greatly appreciated.

Hi,
It seems to be a known issue about Lync 14.0.7 version. You can try to uninstall Lync client with the help of the link below and then install Lync 14.0.6 manually on Mac to have a test:
http://technet.microsoft.com/en-us/library/jj945448%28v=office.14%29.aspx
Here is a similar case may help you:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync for mac (lync_14.0.7_131205) crashes with EXC_BAD_ACCESS at start up after upgrade to 10.9.2 (13C64)

Lync for mac (lync_14.0.7_131205) crashes with EXC_BAD_ACCESS at start up after upgrade to 10.9.2 (13C64)
I have removed and clean installed, including certs (http://technet.microsoft.com/en-us/library/jj945448%28v=office.14%29.aspx). There is no "unknown" cert either.
This is what I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-25 21:24:24 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.14
Crashed Module Offset: 0x00012192
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x00f02d02
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Please check if Lync for Mac 14.0.6 works correctly.
The following is a similar thread you can refer to:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Lisa Zheng
TechNet Community Support

Lync for Mac 2011 - crashing since update to 14.0.7

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