Lync Hosting Pack and Public IM

Hello
I have Lync Server 2013 installed and using Lync Hosting Pack. I am trying to enable Skype connectivity for my users but have encountered some issues. On a global level I have enabled the MSN Public IM Service Provider. When I run the "Get-CsTenantPublicProvider"
I get the following error:
Get-CsTenantPublicProvider : Cannot find public internet connectivity certificate "PICWebService".
At line:1 char:1
+ Get-CsTenantPublicProvider -Tenant 1a82fa12-bff0-42a2-a641-e56e5e80647f
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Get-CsTenantPublicProvider], PICCertificateException
+ FullyQualifiedErrorId : Microsoft.Rtc.Management.Hosted.PICCertificateException,Microsoft.Rtc.Management.Hosted.
GetTenantPublicProviderCmdlet
When I try and send an IM to a Skype user, I get the following error:
504 Server time-out
ms-diagnostics: 1063;reason="Cannot route to blocked IM Service Provider";domain="outlook.com";fqdn1="federation.messenger.msn.com:5061";source="lync.domain.com";OriginalPresenceState="0";CurrentPresenceState="0";MeInsideUser="No";ConversationInitiatedBy="6";SourceNetwork="5";RemotePartyCanDoIM="Yes"
Does anyone have any ideas?
Peter

Eric
Yes I did. I suspect that this may be part of the problem. When I run the following command, I receive an error telling me that I can only have certain providers:
Set-CsTenantPublicProvider -Tenant 1a82fa12-bff0-42a2-a641-e56e5e80647f -Provider "Skype"
Set-CsTenantPublicProvider : Public provider "Skype" is invalid. The public provider can only be "AOL", "WindowsLive",
or "Yahoo".
At line:1 char:1
+ Set-CsTenantPublicProvider -Tenant 1a82fa12-bff0-42a2-a641-e56e5e80647f -Provide ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Set-CsTenantPublicProvider], ArgumentException
+ FullyQualifiedErrorId : System.ArgumentException,Microsoft.Rtc.Management.Hosted.SetTenantPublicProviderCmdlet
When I run Get-CsTenantPublicProvider I receive an error.
Any ideas?
Regards
Peter

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We seem to have established that Snow Leopard Server breaks when the internal domain name matches the public domain name, because of conflict between the internal and public DNS which resolve to different IP addresses for the same domain.
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