Lync Integration with BMC FootPrints Service

Gents , I have a question regarding integration between Lync and helpdesk ticketing system , I know that there is a partner solution for integration between SCSM and Lync , but I have a Customer who has different ticketing system Footprint Service Core.
11.5.0 and wants to integrate it with Lync Server 2013.
Any idea about similar solutions or partners that have developed this solution before?
your help is much appreciated

Hi,
I am not aware of any partners who have integrated Lync with BMC Footprints service, however i dare say that if there is an API or SDK provided by this service then it should be possible to do some sort of integration between them. Ill ask some of my wider
team if they have heard of any partners who have done this and will get back to you if I hear anything different.
Allen

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If answer is helpful, please hit the green arrow on the left, or mark as answer. Salahuddin | Blogs:http://salahuddinkhatri.wordpress.com | MCITP Microsoft Lync

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