Lync intergration with third party PBX
I want to implement the scenario below, I dont have clear picture whether it is techinicall possible in the state of the art solution or not.
First I have one third party PBX, which is interconnected with Lync server. I configure the binding relationship between one IP Phone registerred in the third party PBX and one Lync clinet under Lync server. Eg, number 1000 is registered in third party PBX
and number 2000 is registered in Lync server. When someboday call 1000, both 1000 and 2000 can ring simutanesouly since this can be configured on the third party PBX, similary whenever 2000 is called, both 1000 and 2000 can also ring at the same time since
this cabapility is provided also by Lync server.
But I want to implement that after the call is initiated from Lync client after some inquery into the contact list and a specific contact number is selected, the IP Phone binded to this Lync number also will ring and act as the caller to call the other
side. Eg, when 3000 is selected on Lync (number 2000), 1000, which is the IP Phone under the third party PBX will call 3000.
Please kindly suggest the techinical solution or any techinial analysis is welcome. Thanks!
So, when you set up RCC, Lync sends the command to the IP PBX, the IP Phone knows which number to call because it understands that language from Lync Typically the PBX supplier has this feature that is known to work with Lync. If the PBX
supplier doesn't have this, but they do have TAPI support, I've seen some third party products that can convert the Lync RCC language into TAPI and send it to the unsupported PBX. Estos used to have a good one, but I haven't played with it in a while:
http://www.estos.com/products/drivers-middleware/callcontrolgateway400.html
So for Legacy PBXs, usually they don't supply anything that will connect with Lync, so that's where you'll need the RCC->TAPI gateway if TAPI is available from your PBX. If it's not, then you're stuck with the calling between them (1000, 2000),
but you couldn't control the PBX IP Phone with your Lync client.
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SWC Unified Communications
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