Lync patching and versioning and KB2493736

I run and maintain a lot of Lync and OCS servers, and I have a significant gripe about patch management for the Lync server product. The gripe is that we have had the same KB article since Lync 2010 CU1 for patching.
I come from an Exchange background, so I am used to the service pack (SP) and rollup (RU) release system.
Here is the current CU5 lync KB article
#2493736
Now, MS is pretty good at updating their site, so if you search CU4 on their site, you find this same KB and end up with whatever the current CU is.
Here's a
blog highlighting CU4 was out, same KB there.
Here's a
Technet post announcing CU3 release, same KB there.
Here's another blog announcing the CU2 release, same KB.
Here's
another blog, announcing CU1, same KB.
In addition to this, there have been several times that I have seen a blog posting that CU5 was out, I downloaded and patched, and a week later I redownloaded it and found the LyncServerUpdater.exe was a different size and some components had released newer
versions.
This presents a lot of difficulties in a few situations for me and other admins:
When we are patching, many times I have staged my update downloads a few days before and found that the day or week of my patching that there had been more recent updates.
Someone who downloaded Lync Server CU5 updates a month ago is running an older version than someone who downloaded Lync Server CU5 updates today. Granted, I know the KB article shows a different "last modified" that you can key on, but generally speaking
this seems pretty non-standard for MS for release notification.
In any lab testing environments, it makes configuring to a certain patch level a lot more difficult. To patch to a CU3 environment, I would need to download each individual msp component individually. In Exchange, I would download the SP, then
the matching RU and be done. And all of those historical patch bits are readily available in an executable bundle.
And one more thing - I know you have a Lync
team blog.. I have been subscribed for a year and 3 posts. How about a post when you drop an update so we have a more official notification then a last modified on a KB article as a way to find out?
Right now, we rely have relied on third party bloggers for over a year - thanks to all you community members who do this!
Anyone else noticed or taken issue with this? I searched and didn't see much, but it has burned me a lot.
Below - LyncServerUpdateInstaller, both "CU5" with different dates and sizes and versions. (.190 and .197 respectively)

And one more thing - I know you have a Lync
team blog.. I have been subscribed for a year and 3 posts. How about a post when you drop an update so we have a more official notification then a last modified on a KB article as a way to find out?
Right now, we rely have relied on third party bloggers for over a year - thanks to all you community members who do this!
Anyone else noticed or taken issue with this? I searched and didn't see much, but it has burned me a lot.
RSS feed to keep you up to date on patch releases
TechNet: Updates Resource Center for Lync
http://www.microsoft.com/feeds/technet/en-us/lync/LyncUpdatesResources.xml
and
Lync downloads and updates
http://technet.microsoft.com/en-us/lync/dn146015

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Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Is Lync 2013 and Office 2010 Home and business compatible?

hi,
Is Lync 2013 and Office 2010 Home and business compatible?
tnx

Lync 2013 and office 2010 is compatible with limited features
The following features are available only with Office 2010 or Office 2013:
Contact card with expanded options, such as video call and desktop sharing
Quick search from the Find a Contact field in Outlook
Reply with an IM or call from the Outlook Home ribbon in the Mail, Calendar, Contacts, and Tasks folders
Lync Contacts list in Outlook To-Do Bar
Office Backstage (File tab) presence status, program sharing, and file transfer
Presence menu in Microsoft Office SharePoint Workspace 2010 (formerly Microsoft Office Groove 2007)
Presence menu extensibility
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
For your issue, verify from lync version {for example , if your office 64 bit, Lync must be 64 bit also}
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

I have been updating my PSE since 10. Recently I purchased PSE13 as I didn't see an update for my 12. I was changing to a new laptop as my old laptop had been patched and worked and was showing signs of giving out. It was a Window's 7OS. My new one is a W

I have been updating my PSE since 10. Recently I purchased PSE13 as I didn't see an update for my 12. I was changing to a new laptop as my old laptop had been patched and worked and was showing signs of giving out. It was a Window's 7OS. My new one is a Windows 8 OS so I bought the 13 and downloaded it on the new laptop. Our desktop had died so I downloaded the 13 on the new desk computer also. Not thinking I downloaded 13 on my old laptop as I hope to get it patched up enough to be a backup for my photography. When I tried to activate it I realized that I had downloaded it too often. I didn't know you could only use it on two computers. Learn something new every day.. Any way I removed it and now my PSE 12 does not seem to be working. Now it could be something that I did or something that is an issue with the laptop. this laptop has all the previous editions on board as I always tried to update, except for the year I got a really good deal on Black Friday. I also notice that the new laptop has a copy of PSE 12 in the program list. To my knowledge I have never deactivated any of my PSE's except the extra 13 downloaded. Bottom line, do I need to go in and deactivate previous PSE versions and removed them from my computer? I could certainly use the space and secondly, can I deactivate the PSE 12 and then go back and reacitivate it and install it again on the old laptop or the desktop, whichever I deside would be the most appropriate place for the newer program. For the PSE 12 since it is an updater for 11, does the 11 still need to be on the laptop? thanks for anyone who can understand what I am trying to say and can advise me as to my next move. Thank you very much.

Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread.

Lync 2010 and Lync 2013 blinking icon in taskbar not working properly

Hi,
We're experiencing a strange behaviour. Lync IM notifications are supposed to work this way below:
1) Notification bubble on the right-bottom corner
2) After a few seconds, a blinking icon in the task bar
3) After a few seconds, a coloured icon remains in the task bar
Some of our users, both Lync 2010 and Lync 2013, go 1) and 2) but then icon won't remain in the task bar, so they don't realize they have a conversation waiting (Windows XP and Windows 7).
If they open the icon, the conversation is there and coloured, and they can answer.
In my computer, it has also happened but most of the time it works fine (testing it, maybe it works 15 times and fails 1). Nevertheless, a lot of people is suffering from this strange behaviour.
We have looked into the causes but haven't found anything.
Any clue?
Thanks!

How long have you seen the problem?
What version of your Lync client? Try to update your Lync client to the latest version.
Try to repair office 2013.
Uninstall and reinstall Lync 2010.
Please install Lync 2013 or Lync 2010 on a fresh installation of Window to check if you can still see this problem.
Lisa Zheng
TechNet Community Support

Lync 2013 and lync 2011 for mac (can not complete the call)

hi everyone
A brand new Lync 2013 installed and updated.
We are testing it on our LAN enviroment (no firewall issues).Our windows clients can sign in and can work very well with all options (audio ,video,conference ).BUt our mac clients (macbook pro with lync 2011 14.0.8 140321 ) cant make audio call
or video call.when they try to make it , it gives the following generic error ,cannot complete the call.
I enabled lync 2011 logging ,but also can not find the related log file also on the macbook.
One more info ,on macbookpro when we use the lync web app ,and we can make video and audio calls.
I tried to uninstall lync 2011 from macbook ,reinstall ...not worked
After the install tried to update ,the lync 2011 client step by step to the latest version ,But all microsoft lync 2011 updates are at the moment are to the latest version (14.0.8)h
T

Hi,
As the issue happen only for Lync Mac client, so it should be the of Lync Mac client.
You can try to perform a Clean Uninstall for Mac Lync client and then test again.
Here is a link below:
http://support.microsoft.com/kb/2691870
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

ACS 5.2 Solution Engine Patches and Installs

Hi
Im trying to upload the 5.2 patches to the ACS Solution Engine so i can install the updates.
Does anyone know how to do this or know the links that show how to do this??
The User Guide documentation isnt very helpful.
Thanks
Marco

Hi Marco,
Here is the link for downloading ACS5.2 patches :
http://www.cisco.com/cisco/software/release.html?mdfid=283107438&flowid=18604&softwareid=282766937&release=5.2.0.26&relind=AVAILABLE&rellifecycle=&reltype=latest
Downlaod any patch and place in the FTP/SFTP server in your enviroment
Login to the ACS CLI :
Create a repository:
acs/admin(config)# repository myrepository
acs/admin(config-Repository)# url sftp://starwars.test.com/repository/system1
acs/admin(config-Repository)# user luke password skywalker
acs/admin(config-Repository)# exit
after that run this command :
acs patch install patch-name.tar.gpg repository repository-nameInstalling an ACS patch requires a restart of ACS services.Would you like to continue? yes/no
once done you can do a sh version and see the acs5.2 with the new patch.
Also when you download the patch there is also read me with similar instructions.
Herre is the link for acs5.2 patch 5 read me link :
http://www.cisco.com/web/software/282766937/37718/Acs-5-2-0-26-5-Readme.txt
Thanks
Waris Hussain

Patches and SunSolve

I have already mentioned in a couple of previous postings that, I am trying to install
studio 11 on a system on which Forte Developer 7 is already installed.
My question is, if I install studio 11 , is it still necessary for me to run
"version libC*" command under /usr/lib directory in order to check whether latest
patches are installed or not ?
I am under the impression that : I need not , as I am installing Sun studio 11 which is
the latest studio available. Can any body please confirm this ?
In case I am supposed to check whether latest patches are installed or not, the document says
I need to register myself with SunSolve. When I tried to register myself with SunSolve it asked me to
enter Service Plan. But I am not sure which Service plan I should enter . Can any body help me ?
Thanks,
Ramesh.

When you install Sun Studio 11, you have the option of also installing the required Solaris patches. You should accept that option, because Studio 11 will not run properly if the requried patches are not present. The patch installer will update a file only if it is a newer version than the one already on the system.
Some of the patches are for system libraries like the C++ runtime libraries. There is only one copy of each of these libraries on the system, installed in /usr/lib, and shared by all compilers and programs that need them. Old compilers can use new versions of these libraries, so it is always safe to install the newest patch.
Sun's upport model for free Solaris and free compilers is that most patches require a support contract. The current exceptions are security patches, patches for Sun Studio, and Solaris patches required by Sun Studio.
If you go to the Sun Studio patch page
http://developers.sun.com/prodtech/cc/downloads/patches/index.jsp
you should be able to follow the links to the Sun Studio and required Solaris patches, and download them directly.

OS and DB Security patches and updates

Dear Experts,
We are going through SOX audits. Auditor is asking me about applied latest OS and Oracle patches to secure SAP systems from threats and attacks.
I told them that we are running on Solaris 9 with Oracle 9.2.0.5
and our severs are behind CHECKPOINT Firewall, and also we have never faced any security breaches and threats and also not facing any performance and efficiency problems in our system.
However, they still persist me about critical security patches for Solaris and Oracle.
Please tell me should I go for applying security patches of Solaris or Oracle if any. I am very worried about possible problems after applying of those security patches.
Please guide me about this issue and tell me about proven and trusted security patches for Solaris 9 and Oracle 9.2.0.5
Best Regards
Waqas Ahmad

> I told them that we are running on Solaris 9 with Oracle 9.2.0.5
First I would like to tell you that your current Oracle version is out of extended support (see SAP on Oracle and the notes the first chapter points to). To get actual (security) patches I would highly recommend upgrading to 10.2.0.4.
> However, they still persist me about critical security patches for Solaris and Oracle.
They do that because most of the "attacks" to server come from internal users, not from external.
> Please guide me about this issue and tell me about proven and trusted security patches for Solaris 9 and Oracle 9.2.0.5
For the operating system I would use pca (Patch Check Advanced) - a free too to download and install patches - works like charm (http://www.par.univie.ac.at/solaris/pca/). It can be configured to only download and install security relevant patches.
For Oracle you should install the latest patchset (for 9.2 it's 9.2.0.8 and all the necessary interim patches) and the critical patch updates. However, those CPUs may conflict with necessary other patches so you can either use CPU or the necessary interim patches.
Check note 938986 - Oracle Database 9.2: Patches for 9.2.0
Markus

Oracle EBS R12: Install, Patch and Maintain Applications 1z0-238

Hi,
I am planning to give the above exam. Can you please let me know if this exam is for R12 or R12.1.1 or 12.1.2 version ? I mean which version of documents i should refer for practicising this exam.
Thanks in advance.
Suneel

Hi Suneel
Herewith a suggestion about what docs to use
First see the exam objectives
http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=41&p_org_id=1001&lang=US&p_exam_id=1Z0_238
Try to get your manager&company to finance you some training course
Recommended Training and Preparation
R12 Oracle: Install, Patch and Maintain Oracle Applications
OR
R12 Oracle: Install, Patch, and Maintain Oracle Applications - LVC
if not possible with the exam objectives read the proper chapter from the documentation
http://download.oracle.com/docs/cd/B34956_01/current/html/docset.html
and this excellent blogs contains also advices http://www.oracleappsblog.com/index.php or this book could be something ? http://www.amazon.com/Oracle-Applications-DBA-Covers-11i/dp/0070077290
hope this helps

Slim Plus - patched and improved slim

When searching for DM (Display Manager) to replace KDM, I came across Slim. At its first run..... this is what I have been looking for. I tried earlier GDM, LXDM and other DMs presented in wiki.
http://wiki.archlinux.org/index.php/Display_Manager
In the present Slim version 1.3.1, there are things you want to add and get fixed. There are threads discussing about these problems and seemingly no longer maintained. The Slim concept, simplicity, and beauty make you wander why there is no continuation. I did search in AUR, and found Slim-plus: patched and improved slim.
http://aur.archlinux.org/packages.php?ID=31601
One of the improvements in /etc/slim.conf, which I edited.
# Custom commands for F2 to F6 and Ctrl-F1 to Ctrl-F6 keys
f2_cmd /sbin/shutdown -r now
f3_cmd /sbin/shutdown -h now
#f4_cmd some command
f5_cmd import -window root /slim.png
#f6_cmd some command
# ctrl_f1_cmd some command
# ctrl_f2_cmd some command
# ctrl_f3_cmd some command

I'm not sure about the welcome message, but for for the others are you entering 'halt' or 'reboot' in the username and then entering you root password?
I could never get the 'console' command working with slim, but switching to another tty was easier and possibly more useful.
Because I was having a few probs and after seeing this thread http://bbs.archlinux.org/viewtopic.php?id=69299 I switched to xdm

Lync 2013 and SQL 2012 on the same server

Hi,
I'm in the process of migrating Lync 2010 to Lync 2013. I have a clean install of Windows Server 2012 R2. Is it possible to install Lync 2013 and SQL 2012 on the same server or does it have to be on separate servers.
Thanks
P

Configure Separated SQL Server to use in an Enterprise deployment of Lync Server. Standard Edition servers use a collocated SQL Server Express version of SQL Server that is right sized for the workloads of a Standard Edition server.
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg425848.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

TS1398 Hi I run the 6.0.2 patch and I stiil have the same problem, no wifi connection even if i change the wireless antenna and the security any ideas??

Hi I run the 6.0.2 patch and I stiil have the same problem, no wifi connection even if i change the wireless antenna and the security any ideas??

There are two steps to the update for an iPhone 5. First you run the patch then you update the iOS. Did you do both? And does iOS 6.0.2 show up in Settings > General > About > Version
The first thing apple will tell you to do if you bring them the phone is to reset the phone. Try that before going any further.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Lync 2013 and simultaneous ring

We have Lync 2013 and 2010 in our topology with Cisco Call Manager version 8.x. Simultaneous ring worked for a while but is no longer fully functional. Lync client to Lync client calls ring in Lync and on the desktop phone but calls to the desk number do
not ring in Lync. Users are set up in mobility and set for enterprise voice and have a URI. The voice policy has sim ring enabled. I don't see much in the logs but I might be looking in the wrong place. Anywhere I can look on the log server or client side
to narrow it down? I am not the VoIP guy but any help would be appreciated.

Check the following document about how to configure simultaneous ring feature between Lync Server and Cisco Unified Communications Manager:
http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns784/1048876.pdf
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software
or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Lync 2013 and problem with copy/paste from SQL Mgmt Studio.

Hi Everyone,
Recently one of ours programmers noticed a very interesting issue which is a real pain in the a## for him and his colleagues. It was all fine with Lync client 2010, problem started when moved some people to 2013 client.
When someone sends him a message with SQL Code, and he is pasting it into SQL mgmt std. he gets dashes "-" instead of spaces " ".
I thought this is a local PC issue, but:
1. On 2010 it worked, stopped all of a sudden when they changed lync client to 2013
2. They are pasting code on the SERVER not local SQL mgmt std. on their client machines
3. Even if I send him a code from Lync 2010 and he is pasting that from his 2013 client - he gets "-" dashes, so I guess it is not important from where I send the message, but from where he is copying it.
As for now, I have noticed that problem with guys from England and region of APAC - they have lync 2013 client already.
Really appreciate any help as I donot have any point where to start troubleshooting...
Cheers guys,

Hi,
I test the issue with my colleague and didn't find the same issue.
Here is the screenshot:
So please check if Lync Server 2013 and all the issued Lync 2013 client update to the latest version firstly, it not update to the latest version, update it and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync patching and versioning and KB2493736

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