Lync phone edition does not try to sign in after the front end server restarts

A restart of the frontend server. None of our Lync Phone Edition CX600 and CX3000 phones will sign back in. If you hit the cancel button and click it will work. This was fixed in a previous CU update but seems to be back again. CX version 4.0.7577.4451.
Any ideas to try. Cant always restart our switches.

Hi,
Please install the update KB3014910 in the link below:
http://support.microsoft.com/en-hk/kb/3014910
The Update resolves the issue: Lync Phone Edition cannot automatically sign in when the primary front-end server that you register is shut down.
If the issue persists, please also try to reset the IP phone and test again.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

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