Lync Server 2013 cannot see people from Internet

Hello All,
When i want to find users from our domain (Internet) and send message i cant do this. I want to find this address:
[email protected]
Picture below present error. my address [email protected]
What i need to configure to corretly connect with other people?
Best Regards
Łukasz Cholewa

This looks similar to the error that is presented when you attempt to send a message to a non federated domain/user. As the others have stated without this federation this is no way that this message can make it to the user. 
Conversely you can get a simlarly worded error message if you are not using the Primary address assigned to the user hence it can't be resolved. Example:
Exchange user Joe Bloggs has
primary Email address [email protected]
Secondary Email [email protected]
SIP [email protected]
The SIP address [email protected] then becomes the Lync sign in adress but in order to send a message to the user you need to send it to [email protected]
Hope this helps. Apologies if I am telling you how to suck eggs.

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    DHCP: Hops              (hops)    = 0
    DHCP: Transaction ID    (xid)     = 319727610
    DHCP: Seconds           (secs)    = 0
    DHCP: Flags             (flags)   = 0000
    DHCP: Client IP Address (ciaddr)  = xx.xx.xx.xx
    DHCP: Your IP Address   (yiaddr)  = 0.0.0.0
    DHCP: Server IP Address (siaddr)  = 0.0.0.0
    DHCP: Relay IP Address  (giaddr)  = 0.0.0.0
    DHCP: Client HW Address (chaddr)  = FC15B4100289
    DHCP: Server Host Name  (sname)   = 
    DHCP: Boot File Name    (file)    = 
    DHCP: Magic Cookie                = 99.130.83.99
    DHCP: Option Field
        DHCP: DHCP MESSAGE TYPE(  53) = (Length: 1) DHCP ACK
        DHCP: Server Identifier(  54) = (Length: 4) XX.XX.XX.XX
        DHCP: Client Identifier(  61) = (Length: 0)  ()
        DHCP: SIP Server( 120)        = (Length: 17) enc:0 lync.contoso.com (00046C796E6306756E69736F6E026D7800)
        DHCP: Host Name(  12)         = (Length: 0) 
        DHCP: Vendor Identifier(  60) = (Length: 0) 
        DHCP: Param Req List(  55)    = (Length: 0) 0 0
        DHCP: Vendor Info(  43)       = (Length: 86) MS-UC-Clienthttpslync.contoso.com443%/CertProv/CertProvisioningService.svcÜNAP (010C4D532D55432D436C69656E7402056874747073030E6C796E632E756E69736F6E2E6D78040334343305252F4365727450726F762F4365727450726F766973696F6E696E67536572766963652E737663DC034E4150)
        DHCP: End of this option field
    --End Packet--
    Result: Success
    DHCP Server : xx.xx.x.xx.
    SIP Server FQDN : lync.contoso.com
    Certificate Provisioning Service URL : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
    thanks for all, hope somebody can help me with this problem.. i am going crazy...

    Hi, i connected the Lync Phone to another switch and i update the firmware to the newest firmware and i got the same problem..  
    The lync phone download the certificate but cant install it and the still the same error with the SIP login
    An Account matching this phone number cannot be found. Please contact your support team.

  • Enable new Child Domain in Lync Server 2013

    Hello All,
    We are running Lync server 2013 in the Root Domain test.local. There are number of child domain enabled for Lync service . Eg: abc.test.local , xyz.test.local etc. Now i have a requirement to create new child domain and enable it for lync service.
    So i created a new child domain (site1.test.local), then from lync shell i run below command to enable it.
    Enable-CsAdDomain
    –Domain site1.test.local –report c:\users\lyncadmin\Report1.html
    Then i add the new SIP domain in topology builder in SIP doamin and
    Simple URLs and publish the topology.
    On AD all users are created in OU so i run below command to give privileges on OU:
    Grant-CsOUPermission -Domain site1.test.local -ObjectType "User" -OU "OU=SITEUsers,DC=Site1,DC=TEST,DC=LOCAL"
    After all the step , when i try to login the new users, Users are not logging , in Lync client logs it is giving below error:
    4005;reason="Destination URI either not enabled for SIP or does not exist";source="LYNCFE13-02.TEST.LOCAL"
    Please help to solve this issue .

    I can see my child domain accounts in Lync control panel (enable user section) and all accounts are enabled. If i run below command then it show result = failure. But my others account are working.
    PS C:\Users\administrator> Test-CSRegistration -UserSipAddress [email protected] -TargetFQDN xxxx.xxxx.localTarget Fqdn   : xxx.xxx.local Result: Failure Latency : 00:00:00Error Message : 504, Server time-out Diagnosis: ErrorCode=1045,Source=LYNCFE-00.xxxx.xxxx,Reason=Local edge server pool is out of service,port=5061,pool-size=2,pool=xxx-Edges.xxxx.local                Microsoft.Rtc.Signaling.DiagnosticHeader
    Other accounts are giving SUCCESS msg and running without any issue.

  • How to achieve Multi-Tenant in Lync Server 2013 Enterprise Edition

    Hi,
      As LHPv2 is discontinued, is anyone has idea how to achieve Multi-Tenant in Lync Server 2013 Enterprise Edition?
    e.g users from different tenants should not be able to communicate unless it is allowed either by federation or any other form.
    J.B.Patnaik

    once a Topology has been published you can not change the FQDN.
    Also you can refer shah-Khan answer, it will be helpful for you
    http://social.technet.microsoft.com/Forums/lync/en-US/47d4e101-4f7b-4115-8f44-897eb5410acb/need-to-change-a-published-fqdn-lync-pool-for-lync-enterprise-2010?forum=ocsplanningdeployment
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • How can I connect the phone network to LYNC Server 2013?

    Greetings,
    We have a working implementation of Lync Server 2013 (pc to pc), our objective is to connect lync to our phone central, receive and send calls from lync clients (pc, phone, etc), basically enterprise voice services.
    I would like to know the following:
    Hardware that I need for this beside the server.
    Extra configurations that must be done.
    If you could recommend me the hardware needed it would be helpful.

    You'll need a gateway typically. You can find a list of qualified IP gateways here: http://technet.microsoft.com/en-us/office/dn788945.aspx
    I typically lean towards the AudioCodes Mediant line, though many here love Sonus as well.  You'll need to pick a method to connect to your PBX before you begin, such as via a T1/E1 trunk, FXO ports, or a SIP trunk depending on what your PBX will
    support. 
    You'll need to configure the PBX to route calls through the T1 towards Lync and vice versa.  You'll also need to configure the gateway itself, so I'd go with a consultancy with experience here or purchase remote implementation support from the hardware
    manufacturer.
    On the Lync side, you'll need to configure dial plans, voice policies, usages, and routes:
    http://technet.microsoft.com/en-us/library/gg398272.aspx
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications
    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • How uninstall a Lync Server 2013 deployment?

    Hi,
    I have one question... how uninstall a Lync Server 2013 deployment?
    Thks!!!

    To uninstall Lync 2013, You can check below link
    http://www.logicspot.net/index.php?id=51
    For uninstall Lync Enterprise, you can refer below link {it's same for Lync 2013}
    http://terenceluk.blogspot.com/2011/01/step-by-step-instructions-for.html
    After uninstall Lync roles and components, you will need to
    remove it from Active Directory
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • Contact Groups in Lync Server 2013

    HI,
    I have deployed the Lync 2013 server . I can successfully login to Lync client 2013 using lync server 2013. But i wan to create a group list/group  on server side and all clients/user i will add in this list/group. After login to Lync client this group
    will show on all the user on client side. In office Communicator 2007 R2 i had created the same requirement. But in lync 2013 server i did not find this kind of option.
    Help me on this
    Thanks 

    I would recommend you combine Exchange Server and PowerShell script.
    You can put all AD users enabled for Lync Server to a Distribution Group, then add this group to a reference account. Export the contact information to other Lync users.
    You can refer to
    http://charlesulrich.blogspot.com/2013/03/lync-server-2013-bulk-updating-contact.html.
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality,
    safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
    Lisa Zheng
    TechNet Community Support

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