Lync Server 2013 droping call after 15 minutes and 32 seconds

Hi,
we have Lync connected through Cisco UCM and Cisco Voice gateway to PSTN. Our ISP trunk is SIP based. Lync is dropping call after 15 minutes and 32 seconds. Did somebody had same problem and resolved it?
Thanks

Configure on Cisco call manager SIP-Session Timer Support
http://www.cisco.com/en/US/docs/ios/voice/cube/configuration/guide/vb_1369_ps5640_TSD_Products_Configuration_Guide_Chapter.html#wp1061491
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IPod pauses after 2 minutes and 20 seconds.

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Clean up Active Directory after dirty deleted lync server 2013

Hi All,
i have trouble with my lync server, im gonna re-deploy my lync server 2013 after it has deleted without no purpose.
based on my experience if we want to deploy with the same name and configuration like previously. setup with failed because it has already register in adsiedit ?
please tell me how to clean up my AD.
thanks for you assistance guys,
Best Regards,
ari

Hi,
On DC, please run adsiedit and connect to the Configuration naming context.
Browse down to Configuration > Services > RTC Service and then just delete the entire
RTC Service container. Also delete the Computer object(s) for any Lync Server you had previously installed. Then you can install the new Lync Server 2013 with no issue.
Here is a similar case may help you:
https://social.technet.microsoft.com/forums/lync/en-US/2fbbb75c-8e76-4284-9f32-a27e95e30c49/remove-lync-from-ad-for-fresh-deployment
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Make Call Fail on B2B in Lync Server 2013

Hi,
I am facing an issue while working with Lync server 2013.
My analysis on the issue is as follows:
Lync Client 2013 (SIP Scenario) :
1) Invite from UCMA application to Lync Server and then to reach Lync Agent.
2) Trying
3) 180 Ringing
4) "488 not acceptable here" responded by the Lync Server
Lync Client 2010 (SIP Scenario):
1) Invite from UCMA application to Lync Server and then to reach Lync Agent.
2) Trying
3) 180 Ringing
4) 200 Ok (Lync Agent attends the call)
The scenario works properly with Lync Client 2010 and Lync Server 2013.
But the same doesn't work with Lync Client 2013 and Lync Server 2013.
Kindly revert back with a possible solution ASAP.
Regards,
Harish

Hi,
Make sure Lync 2013 client update to the latest version and then test again.
If the issue persists, you might post the issue on Lync MSDN forum and more developing expert will help to solve the issue. Thank you for your understanding.
http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

How do I enforce "Show My Picture" instead of "Hide My Picture" in Lync Server 2013?

I was scouring TechNet and the web for a script that could perform the same task as one that I previously used for Lync 2010.
In Lync 2010, we had already used Lync policy to enforce that only the Active Directory photo could be used. One thing that we couldn't set via policy however was the ability to complete remove the "Hide My Picture" option in Lync 2010 client.
This left users with the ability to freely switch between showing the Corporate photo or no photo. I did eventually find and make use of script that constantly checked for this setting switch, then switched all users back to the desired "Show My Picture"
setting. I don't recall who wrote it, but it's easy to find on technet. As we started to move more and more users to our Lync 2013 enterprise pool, I noted that even though the script was running, the setting seemed to be changeable. A closer look revealed
that the script didn't function correctly against SQL for our 2013 pool.
I took the concept and applied it to Lync Server 2013 after studying the differences in Userdata. In Lync 2013, because UserData is in .zip, you need to convert it to 2010 format XML to use logic intended for Lync 2010. My script will extract 2013 data,
convert it to 2010, query for users who are set to "Hide My Picture" and then export any guilty users to an edited2010 XML. The script then converts this to 2013 Format .zip, and uploads the data for these users only. I chose to use Update-CSUserData
insted of Import-CSUserData as this avoids having to restart my Front End. I then use a scheduled task on my Front End server which runs this script every hour.
Please note: You can use this script, but I guarantee nothing about it's functionality, and I am not responsible for how you positively/negatively use it. You should always test things in a Lab Environment. Furthermore, this script was run on a relatively
smaller Enterprise system in which we are by default set to "Show My Picture" and already assigned as part of our user policy the ForceADPhoto attribute. This means that running the script is less intensive on my FE than say on a FE with 10,000 users
where none of the users were set to "Show My Picture". Please keep this in mind when planning to execute against your FE. You may want to edit my script and insert the -UserFilter or -WhatIf in the Export-CsUserData UpDate-CsUserData.
Anyways, I hope this solves the similar issue for many of you Lync 2013 administrators. Please feel free to share my work with others if it does, and also give this post some good feedback and/or mark my post as the answer to your problem.
Alas, here's the script (save it as a .ps1 , i.e. ForceShowMyPicture.ps1)
#Lync 2013 ForceShowMyPicture - Compiled by Octavio A. Serpa (Octavio-Admin on TechNet)
# Import Lync Module
Import-Module “C:\Program Files\Common Files\Microsoft Lync Server 2013\Modules\Lync\Lync.psd1"
###Variables To Set
#This variable is a folder where files will be temporarily written
$folderPath = “C:\Lync2013Scripts\Export”
#This is the FQDN of the pool in which the users you want to target reside
$poolFQDN = “<lyncpool.domain.local>”
###Done
#Message Out
Write-Host -ForegroundColor YELLOW “CHECKING THAT TEMP EXPORT FOLDER PATH EXISTS"
If (-not (Test-Path "$folderPath" -pathType container))
"ERROR: Your Export Directory doesn't exist!"
Exit
Write-Host -ForegroundColor Green “TEMP EXPORT FOLDER DOES EXIST"
Write-Host -ForegroundColor YELLOW “PRE-CLEANING OLD EXPORT/IMPORT FILES"
If (Test-Path "$folderPath\Lync2013UserData.zip") { Remove-Item "$folderPath\Lync2013UserData.zip" }
If (Test-Path "$folderPath\Lync2010UserData.xml") { Remove-Item "$folderPath\Lync2010UserData.xml" }
If (Test-Path "$folderPath\Lync2010EditedUserData.xml") { Remove-Item "$folderPath\Lync2010EditedUserData.xml" }
If (Test-Path "$folderPath\Lync2013EditedUserData.zip") { Remove-Item "$folderPath\Lync2013EditedUserData.zip" }
Write-Host -ForegroundColor Green “PRE-CLEANING COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “EXPORTING LYNC 2013 POOL USER DATA”
Export-CsUserData -PoolFqdn $poolFQDN -FileName $folderPath\Lync2013UserData.zip
Write-Host -ForegroundColor Green “EXPORT COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “CONVERTING LYNC 2013 USER DATA TO 2010 FORMAT”
Convert-CsUserData -InputFile "$folderPath\Lync2013UserData.Zip" -OutputFile "$folderPath\Lync2010UserData.xml" -TargetVersion Lync2010
Write-Host -ForegroundColor Green “CONVERSION COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “CHECKING THAT FORMAT CONVERSION WAS SUCCESSFUL AND .XML EXISTS”
If (-not (Test-Path "$folderPath\Lync2010UserData.xml" -pathType leaf))
"ERROR: Verify that $folderPath is writable!"
Exit
Write-Host -ForegroundColor Green “CONVERSION COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “LOADING XML”
$d = [xml] (Get-Content "$folderPath\Lync2010UserData.xml")
Write-Host -ForegroundColor Green “XML LOADING COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “CORRECTING AD PHOTO SETTING”
$changes = 0
$lastProcessedUser = $null
foreach ($hr in $d.HomedResources.HomedResource)
$found = 0
foreach ($c in $hr.Containers.Container)
  foreach ($p in $c.Publication)
   If ($p.CategoryName -eq 'contactCard' -and $p.InstanceNum -eq 6 -and $p.Data.contactCard.displayADPhoto -eq 'false')
    If ($hr.UserAtHost -ne $lastProcessedUser)
     "$($hr.UserAtHost) reset"
     $lastProcessedUser = $hr.UserAtHost
    $p.Data.contactCard.displayADPhoto = 'true'
    $p.Version = (([int] $p.Version) + 1).ToString()
    $p.PrevPubTime = $p.LastPubTime
    $p.LastPubTime = (Get-Date -Format s).ToString()
    $found = 1
    $changes++
If ($found -eq 0) { [Void]$d.HomedResources.RemoveChild($hr) }
Write-Host -ForegroundColor Green “AD PHOTO SETTING CORRECTIONS COMPLETED SUCCESSFULLY"
#Message Out
Write-Host -ForegroundColor YELLOW “Changes: $changes"
If ($changes -ne 0)
#Message Out
Write-Host -ForegroundColor YELLOW “RE-SAVING XML”
$d.Save("$folderPath\Lync2010EditedUserData.xml")
#Message Out
Write-Host -ForegroundColor YELLOW “CONVERTING LYNC 2010 .XML BACK TO 2013 .ZIP FORMAT"
Convert-CsUserData -InputFile "$folderPath\Lync2010EditedUserData.xml" -OutputFile "$folderPath\Lync2013EditedUserData.zip" -TargetVersion Current
#Message Out
Write-Host -ForegroundColor Green “CONVERSION BACK TO 2013 .ZIP FORMAT SUCCESSFUL"
#Message Out
Write-Host -ForegroundColor YELLOW “IMPORTING LYNC 2013 POOL DATA FOR CORRECTED USERS”
Update-CsUserData -FileName $folderPath\Lync2013EditedUserData.zip -Confirm:$false -Verbose
Write-Host -ForegroundColor Green “IMPORT COMPLETED SUCCESSFULLY"
Write-Host -ForegroundColor YELLOW “STARTING POST-IMPORT-CLEANUP OF EXPORT/IMPORT FILES"
If (Test-Path "$folderPath\Lync2013UserData.zip") { Remove-Item "$folderPath\Lync2013UserData.zip" }
If (Test-Path "$folderPath\Lync2010UserData.xml") { Remove-Item "$folderPath\Lync2010UserData.xml" }
If (Test-Path "$folderPath\Lync2010EditedUserData.xml") { Remove-Item "$folderPath\Lync2010EditedUserData.xml" }
If (Test-Path "$folderPath\Lync2013EditedUserData.zip") { Remove-Item "$folderPath\Lync2013EditedUserData.zip" }
Write-Host -ForegroundColor Green “POST-IMPORT-CLEANUP COMPLETED"
#Message Out
Write-Host -ForegroundColor Green “AD PHOTO SETTING SUCCESSFULLY UPDATED"

When I try to run this I get the follow error. Any thoughts?
Update-CsUserData : Unable to cast COM object of type 'System.__ComObject' to interface type
'Microsoft.Rtc.Interop.User.ICsUserManagement'. This operation failed because the QueryInterface call on
the COM component for the interface with IID '{D5ADD966-BDC3-4A8F-BFE8-6A59A9F74CB2}' failed due to the
following error: Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
At C:\Lync2013Scripts\ForceDisplayPhoto.ps1:113 char:1
+ Update-CsUserData -FileName $folderPath\Lync2013EditedUserData.zip -Confirm:$fal ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: ([email protected]:String) [Update-CsUserData], Invalid
   CastException
    + FullyQualifiedErrorId : Microsoft.Rtc.Management.AD.Cmdlets.ImportOcsUserDataCmdlet

Lync HP 4120 Sign in problems with Lync Server 2013

Hi, this is my second request for help, this with more information...
I`ll ready install the follow infrastructure: (I change the name of my organization for contoso)
Lync Server 2013 Installation with Enterprise mode with 1 front end : Pool: lync.contoso.com Front End: lyncfe01.contoso.com Back End: lyncsql01.contoso.com
I`ll ready install a PKI infrastructure with two tiers, the root offline and the subordnate ac.contoso.com
This with the defailt algorithm configuration RSA SHA1
My phones are HP 4120
In the Front End Server i configured the SCHANNEL registers:
EnableSessionTicket in 2
Send..etc in 0
Ok, the installation is ok, services are OK, Client login trough PC its OK, PSTN Configuration... (I can make a phonecall with the lync client of Office 365)
Commnd Checks:
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 -TargetFqdn lync.contoso.com
The result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 for
check the DHCP the result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the follow command
PS C:\Users\Administrator> $cred = Get-Credential
cmdlet Get-Credential at command pipeline position 1
Supply values for the following parameters:
Credential
PS C:\Users\Administrator> Test-CsClientAuth -TargetFqdn lync.contoso.com -UserSipAddress "sip:[email protected]" -UserCredential $cred
I got this:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:00.3431783
Error Message :
Diagnosis :
But.. when i use the same command but i remove the -targetFqdn for check the Dhcp i got this:
VERBOSE: Workflow Instance Id 'bca95636-af7b-4b0a-b43d-dba259294b2d', started.
VERBOSE: Command line executed is 'Test-CsClientAuth -UserSipAddress "sip:[email protected]" -UserCredential $cred
-Verbose'.
Target Fqdn :
Target Uri :
Result : Failure
Latency : 00:00:00
Error Message : 10060, A connection attempt failed because the connected party did not properly respond after a period
of time, or established connection failed because connected host has failed to respond 194.90.8.20:5061
Inner Exception:A connection attempt failed because the connected party did not properly respond after
a period of time, or established connection failed because connected host has failed to respond
194.90.8.20:5061
Diagnosis :
VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' started.
Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' completed in '5.62E-05' seconds.
Target web service Url not provided. Will have to extract it from authentication challenge.
An exception 'Unable to establish a connection.' occurred during Workflow
Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow execution.
Exception Call Stack: at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.SyntheticTransactions.Activities.GetSTSUriActivity.InternalExecute(ActivityExecutionContext
executionContext)
at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext
executionContext)
at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
at System.Workflow.Runtime.Scheduler.Run()
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Sip.TcpTransport.OnConnected(Object arg)
'GetSTSUri' activity started.
Starting STS Uri Discovery...
ERROR getting STS Uri.
'UnRegister' activity started.
'UnRegister' activity completed in '3.12E-05' seconds.
VERBOSE: Workflow Instance ID 'bca95636-af7b-4b0a-b43d-dba259294b2d' completed.
VERBOSE: Workflow run-time (sec): 126.0548512.
The Real Problem is that my Lync HP 4120 Phone can't make a sign in, not from USB cable loging, nor with PIN authentification
When I try to make a login with the USB cable, I set the user and password and the phone says "Connecting to Lync".. "Downloading a certificate" ... "Installing certificate"... "Downloading Certificate"...
"Installing Certificate".. forever
When I try to make a login with PIN Authentification, the phone first displays the following:
Account used is not authorized, Please Contact your support team and then shows this:
An Account matching this phone number cannot be found. Please contact your support team.
The Pin authentification is enable
In the Lync Server Enable Kerberos Authentification, Enable Integrated Windows Authentification and Enable Certificate Authentification are enable
This is the configuration from DHCP
Starting Discovery ...
Sending Packet (Size: 284, Network Adapter: xx.xx.xx.xx, Attempt Type: Broadcast only)
--Begin Packet--
DHCP: INFORM (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = Xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4###--End Packet--
Received Packet
Sender:xx.xx.xx.xx:67, Size:363
--Begin Packet--
DHCP: ACK (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4100289
DHCP: Server Host Name (sname) =
DHCP: Boot File Name (file) =
DHCP: Magic Cookie = 99.130.83.99
DHCP: Option Field
DHCP: DHCP MESSAGE TYPE( 53) = (Length: 1) DHCP ACK
DHCP: Server Identifier( 54) = (Length: 4) XX.XX.XX.XX
DHCP: Client Identifier( 61) = (Length: 0) ()
DHCP: SIP Server( 120) = (Length: 17) enc:0 lync.contoso.com (00046C796E6306756E69736F6E026D7800)
DHCP: Host Name( 12) = (Length: 0)
DHCP: Vendor Identifier( 60) = (Length: 0)
DHCP: Param Req List( 55) = (Length: 0) 0 0
DHCP: Vendor Info( 43) = (Length: 86) MS-UC-Clienthttpslync.contoso.com443%/CertProv/CertProvisioningService.svcÜNAP (010C4D532D55432D436C69656E7402056874747073030E6C796E632E756E69736F6E2E6D78040334343305252F4365727450726F762F4365727450726F766973696F6E696E67536572766963652E737663DC034E4150)
DHCP: End of this option field
--End Packet--
Result: Success
DHCP Server : xx.xx.x.xx.
SIP Server FQDN : lync.contoso.com
Certificate Provisioning Service URL : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
thanks for all, hope somebody can help me with this problem.. i am going crazy...

Hi, i connected the Lync Phone to another switch and i update the firmware to the newest firmware and i got the same problem..
The lync phone download the certificate but cant install it and the still the same error with the SIP login
An Account matching this phone number cannot be found. Please contact your support team.

How to reinstall Lync server 2013 Core Component Server Applications

Hi Would like to know how to register back the core server applications and where can i find the priority list. I incidentally
removed the server applications (ClientVersionFilter, IIMFilter, VoIP Apps and EumRouting and Outbouding) when i removed my MSPL script application from the pool. I missed out to put my script
app name after pool name when i run the command remove-cstrustedapplication. Then, it removed all the core apps from that pool.
I found that .am files and .exe files are still in the C:\Program Files\Microsoft Lync Server 2013\Core and tried
to register back using cmdlets but not very sure about the priority of the apps. Or can I install RTCHost.exe? Now Outgoing call is not working. Please kindly help. Thanks in Advance.

Oh.. thank you very much both
Saleesh and Eric. I will try it.
What I did is that I used the cmdlets New-CsServerApplication and registered the server apps (checked the server apps
list from testing fe server) like how I register MSPL script app. But I may miss out some components since testing fe server uses Standard Edition. I registered my
MSPL script app back too, but after a while Lync Front End Service keeps on stopping. I am not sure that
MSPL script or missing components which one causes to stop front end service. Now I am checking the event viewer logs.
If I run add-remove Lync component wizard on the server, will it remove any other settings like removing users from
pool? or it just install/unstall lync server core components only?
Many thanks!

RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Lync Server 2013 Mirroring Configuration

Hi,
I am trying to Configure Mirroring in Lync server 2013, when in am selecting Install Database in Topology builder im able to install the Database in Principal but failing while installing the Mirroring following the detail.
▼ Install-CsMirrorDatabase Failed
└ Connection: Data Source=BPDBLSQWMV01.domain.com\IMPRINCIPAL;Failover Partner=BPDBLSQWMV02.domain.com\IMMIRROR;Initial Catalog=xds;Integrated Security=True 23-01-2014 22:53:34
└ ▼ InstallMirrorDatabaseCmdlet.StartMirroring 23-01-2014 22:53:34 Failed
└ Error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
▼ Details
└ Type: COMException
└ ▼ Stack Trace
└ at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at Microsoft.Rtc.Management.Deployment.MirrorUtils.GetSqlServerAccount(String server, String instanceName)
at Microsoft.Rtc.Management.Deployment.TopologyParser.PopulateDatabasesForSqlInstance(ISqlInstance sqlInstance)
at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForMachine(IMachine machine)
at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForFqdn()
at Microsoft.Rtc.Management.Deployment.TopologyParser.GetDbListToMirror()
at Microsoft.Rtc.Management.Deployment.TopologyParser.get_DbInfoList()
at Microsoft.Rtc.Management.Deployment.InstallMirrorDatabaseCmdlet.StartMirroring()
at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog(Action action)
23-01-2014 22:54:16 Error
└ Error: An error occurred: "System.Runtime.InteropServices.COMException" "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" 23-01-2014 22:54:16 Error
Firewall is turned off and can able to configure Mirroring Manually in SQL Server by creating a test database.
▼ Install-CsMirrorDatabase Failed
└ Connection: Data Source=BPDBLSQWMV01.domain.com\IMPRINCIPAL;Failover Partner=BPDBLSQWMV02.domain.com\IMMIRROR;Initial Catalog=xds;Integrated Security=True 23-01-2014 22:53:34
└ ▼ InstallMirrorDatabaseCmdlet.StartMirroring 23-01-2014 22:53:34 Failed
└ Error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
▼ Details
└ Type: COMException
└ ▼ Stack Trace
└ at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementScope.InitializeGuts(Object o)
at System.Management.ManagementScope.Initialize()
at Microsoft.Rtc.Management.Deployment.MirrorUtils.GetSqlServerAccount(String server, String instanceName)
at Microsoft.Rtc.Management.Deployment.TopologyParser.PopulateDatabasesForSqlInstance(ISqlInstance sqlInstance)
at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForMachine(IMachine machine)
at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForFqdn()
at Microsoft.Rtc.Management.Deployment.TopologyParser.GetDbListToMirror()
at Microsoft.Rtc.Management.Deployment.TopologyParser.get_DbInfoList()
at Microsoft.Rtc.Management.Deployment.InstallMirrorDatabaseCmdlet.StartMirroring()
at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog(Action action)
23-01-2014 22:54:16 Error
└ Error: An error occurred: "System.Runtime.InteropServices.COMException" "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" 23-01-2014 22:54:16 Error

"The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" error may occurs.There can be a few reasons for this error:
It was an issue with RPC ports, verify Firewall opened the full range and Try to run setup completed.
The remote computer is blocked by the firewall.
Solution: Open the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group Policy object (GPO) that is used to manage Windows Firewall settings in your organization. Open
Computer Configuration, open Administrative Templates, open
Network, open Network Connections, open Windows Firewall, and then open either
Domain Profile or Standard Profile, depending on which profile you want to configure. Enable the following exception: "Allow Remote Administration Exception" and "Allow File and Printer Sharing Exception".
Host name or IP address is wrong or the remote computer is shutdown.
Solution: Verify correct host name or IP address.
The "TCP/IP NetBIOS Helper" service isn't running.
Solution: Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.
The "Remote Procedure Call (RPC)" service is not running on the remote computer.
Solution: Verity that "Remote Procedure Call (RPC)" is running and set to auto start after restart and.
The "Windows Management Instrumentation" service is not running on the remote computer.
Solution: Verity that "Windows Management Instrumentation" is running and set to auto start after restart.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Office Web Apps server / Lync server 2013

Hi I have installed a Lync 2013 Server and Office Web Apps Server. Configured Lync topology, Office Web Apps farm and certificates.
However when i start the services i get this error message in the log saying Office Web Apps discovery failed.
Event ID: 41033
Description:
Office Web Apps Server (WAC) discovery failed, PowerPoint content is disabled.
Attempted Office Web Apps Server discovery Url:
Received error message: Invalid Uri syntax for WAC configuration
The number of retries: 1,
Cause: Office Web Apps Server may be unavailable or network connectivity may have been compromised.
Resolution:
Check HTTPS connectivity from this box to the Office Web Apps Server deployment using the discovery Url.
I can access the OWAS server Url from Lync Server
Connecting to the HTTPS discovery URL is working fine, and brings up the XML-page (after i click "show all content").
The two servers are located on the same internal network, DNS resolves fine both ways, and no firewall rules blocks any connections between the two. Can anyone please help me figure this out?
Only identical problem found online is here (Invalid Uri syntax for WAC configuration):
http://blogs.technet.com/b/dodeitte/archive/2012/09/10/office-web-apps-server-amp-lync-server-2013.aspx
He resolved the problem by assigning a new OAuthTokenIssuer certificate. This however did not fix the problem in my case.
Regards
Sverre A. Veel

Hi,
In addition, please make sure you have restarted front end and office web apps server after reissuing the certificate.
Kent Huang
TechNet Community Support

Please help me resolve the Lync server 2013 deployment error: "An error occurred while applying SQL script for the feature BackendStore."

I am getting an error in "Step 2 - Setup or Remove Lync Server Components" of "Install or Update Lync Server System" step.
"An error occured while applying SQL script for the feature BackendStore. For details, see the log file...."
Additionally, all previous steps such as: Prepare Active Directory, Prepare first Standard Edition server, Install Administrative Tools, Create and publish topology are done without any errors. The user that I used to setup the Lync server is member of:
Administrators
CSAdministrator
Domain Admins
Domain Users
Enterprise Admins
Group Policy Creator Owners
RTCComponentUniversalServices
RTCHSUniversalServices
RTCUniversalConfigReplicator
RTCUniversalServerAdmins
Schema Admins
I have tried to re-install all the things and started to setup a new one many times but the same error still occurred. Please see the log below and give me any ideas/solutions to tackle this problem.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.BlobStore'****
Initializing DbSetupBase
Parsing parameters...
Found Parameter: SqlServer Value lync.lctbu.com\rtc.
Found Parameter: SqlFilePath Value C:\Program Files\Common Files\Microsoft Lync Server 2013\DbSetup.
Found Parameter: Publisheracct Value LCTBU\RTCHSUniversalServices;RTC Server Local Group;RTC Local Administrators;LCTBU\RTCUniversalServerAdmins.
Found Parameter: Replicatoracct Value LCTBU\RTCHSUniversalServices;RTC Server Local Group.
Found Parameter: Consumeracct Value LCTBU\RTCHSUniversalServices;RTC Server Local Group;RTC Local Read-only Administrators;LCTBU\RTCUniversalReadOnlyAdmins.
Found Parameter: DbPath Value D:\CsData\BackendStore\rtc\DbPath.
Found Parameter: LogPath Value D:\CsData\BackendStore\rtc\LogPath.
Found Parameter: Role Value master.
Trying to connect to Sql Server lync.lctbu.com\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 2100.
Sql version is acceptable.
Validating parameters...
DbName rtcxds validated.
SqlFilePath C:\Program Files\Common Files\Microsoft Lync Server 2013\DbSetup validated.
DbFileBase rtcxds validated.
DbPath D:\CsData\BackendStore\rtc\DbPath validated.
Effective database Path: \\lync.lctbu.com\D$\CsData\BackendStore\rtc\DbPath.
LogPath D:\CsData\BackendStore\rtc\LogPath validated.
Effective Log Path: \\lync.lctbu.com\D$\CsData\BackendStore\rtc\LogPath.
Checking state for database rtcxds.
Checking state for database rtcxds.
State of database rtcxds is detached.
Attaching database rtcxds from Data Path \\lync.lctbu.com\D$\CsData\BackendStore\rtc\DbPath, Log Path \\lync.lctbu.com\D$\CsData\BackendStore\rtc\LogPath.
The operation failed because of missing file '\\lync.lctbu.com\D$\CsData\BackendStore\rtc\DbPath\rtcxds.mdf'
Attaching database failed because one of the files not found. The database will be created.
State of database rtcxds is DbState_DoesNotExist.
Creating database rtcxds from scratch. Data File Path = D:\CsData\BackendStore\rtc\DbPath, Log File Path= D:\CsData\BackendStore\rtc\LogPath.
Clean installing database rtcxds.
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RtcSharedDatabase'****
Initializing DbSetupBase
Parsing parameters...
Found Parameter: SqlServer Value lync.lctbu.com\rtc.
Found Parameter: SqlFilePath Value C:\Program Files\Common Files\Microsoft Lync Server 2013\DbSetup.
Found Parameter: Serveracct Value LCTBU\RTCHSUniversalServices;RTC Server Local Group.
Found Parameter: DbPath Value D:\CsData\BackendStore\rtc\DbPath.
Found Parameter: LogPath Value D:\CsData\BackendStore\rtc\LogPath.
Trying to connect to Sql Server lync.lctbu.com\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 2100.
Sql version is acceptable.
Validating parameters...
DbName rtcshared validated.
SqlFilePath C:\Program Files\Common Files\Microsoft Lync Server 2013\DbSetup validated.
DbFileBase rtcshared validated.
DbPath D:\CsData\BackendStore\rtc\DbPath validated.
Effective database Path: \\lync.lctbu.com\D$\CsData\BackendStore\rtc\DbPath.
LogPath D:\CsData\BackendStore\rtc\LogPath validated.
Effective Log Path: \\lync.lctbu.com\D$\CsData\BackendStore\rtc\LogPath.
Checking state for database rtcshared.
Reading database version for database rtcshared.
Database version for database rtcshared - Schema Version5, Sproc Version 0, Update Version 1.
Thanks and Regards,
Thanh Le

Thanks Lạc
Phạm 2
I Had similar issue i end up uninstalling and reinstallting but same issue, then i change the drive but same issue. It was I/O issue. After adjusting my I/O it fix our issue and installation went on without any issue.
If any one using KVM here is detail article
We just give this option cache=‘writeback
using this article http://www.ducea.com/2011/07/06/howto-improve-io-performance-for-kvm-guests/ and http://itscblog.tamu.edu/improve-disk-io-performance-in-kvm/ this fix my issue thanks

The Director role is optional in Lync Server 2013 - could anyone please explain why the director server has lost its importance??

Could anyone please explain why the director has been removed from spotlight as it had much importance in LYNC 2010 and now being an optional role in LYNC server 2013.[any call flows regarding director servers would be much useful]

Hi SJ Praveen,
A Director is a server running Lync Server 2013 that authenticates user requests, but does not home any user accounts. Lync 2013 Front End servers have the same registrar service and functionality
as the Director.
The Director isn't providing any special functionality. If the Director goes down, all pools would become inaccessible when the clients queried DNS for the SRV record until an administrator
makes a manual internal DNS change that points users to a Front End pool to handle the sign-in request from Lync clients. Microsoft has made the Director functionality relevant for organizations that have specific security requirements, such as allowing all
external users to register to a specific internal server instead of the Front End servers. This server role is merely optional and not needed for most Lync Server 2013 deployments.
Best regards,
Eric

Telephone numbers (officePhone and homePhone) are missing in a contact card in a Lync Server 2013-based Lync mobile client

In my opinion, the error has not completely fixed in KB2967628. After I install the latest November 2014 cumulative
update. I see the following behavior. User A searches for user B. User B never sign in to the Link. There are three fields in the active directory for User B: officePhone, mobilePhone and homePhone (these fields contain different numbers). When searching on
the mobile client (Android/IOS) for user B – as result user A see only mobile number. If User B At least once will go to Link (sign in) when his search will work, (find officePhone). If User B will change, the privacy settings for user A is in the search will
be displayed homePhone field.
On the Desktop client,
I can find all the fields without those actions performed in the example. If I make a request
to the service UCWA manually like this (below
the text) before
actions, which I performed in example, I did not receive officePhone and homePhone – only mobilePhone field.
GET "https://lync.domainname:443/ucwa/oauth/v1/applications/XXXX/people/search?query=$usename$&limit=200" -H "Content-Type: application/json" -H "Accept: application/json" -H "Authorization: $USENAMETOKEN$"

Hi,
Based on your description, I’m sorry I’m a little confused about the following you mentioned. I understand the issue is we can only see the mobile number in the contact card on Lync mobile client and that we can search for users based on their office number,
we can see the home phone field in the contact card but there isn’t number showing. I anything I have misunderstood, please feel free to let us know.
“When searching on the mobile client (Android/IOS) for user B – as result user A see only mobile number. If User B At least once will go to Link (sign in) when his search will work, (find officePhone). If User B will
change, the privacy settings for user A is in the search will be displayed homePhone field.”
According to the KB29677628, this issue is caused by UCWA only sending the work number, and we need to install the update for web components server
http://support.microsoft.com/kb/2967628/en-us
August 2014 Cumulative Update 5.0.8308.738 for Lync Server 2013, web components server
https://support.microsoft.com/kb/2937297/en-us?wa=wsignin1.0
Could you please run the following command to check if the web components server version is
5.0.8308.738?
Get-WmiObject
–query 'select * from win32_product' | where {$_.name
–like "Microsoft Lync Server*"} | ft Name, Version
–AutoSize >c:\User\name\Desktop\version.txt
Best Regards,
Cindy

Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.

Dear Team,
I have two Enterprise lync 2013 pools, abcPool and abcpool1. abcPool1 has got two servers, Server1 and server2. and abcpool has one FE server named "Server 3". and they have pool pairing.
Replication was fine between them when i had only one FE server in each pool, one day FE service broke on one of the FE server on abcpool1 and failed to start so i had to do failover to another pool, at that time i introduced one more FE in abcPool1, that
why now 2 FEs in abcPool2. Server1 FE service was resolved by reinstalling the binaries. However after that im unable to get the backupservice state to normal, i tried the below articles with no luck,
http://social.technet.microsoft.com/Forums/lync/en-US/0403621e-26b6-4cd0-bbca-8534a20de665/backup-service-pool-ownership-conflict-during-import?forum=lyncdeploy
http://msucmenow.blogspot.in/2013/05/troubleshooting-lync-2013-pool-pairing.html
"Event on Server 1"
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 8:02:33 AM
Event ID: 4073
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: ABC.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module detected items having pool ownership conflict during import.
Items having pool ownership conflict:
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7972, DocName: urn:hcd:[email protected]
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7973, DocName: urn:lcd:[email protected]
ItemId: 1b3be172-b121-43cf-bd4e-b3d368eae6a9, DocId: 7974, DocName: urn:upc:[email protected]
PS C:\Users\lyncadmin> Get-CsBackupServiceStatus -PoolFqdn pool1.net | fl
ActiveMachineFqdn : abc1.net
OverallExportStatus : SteadyState
OverallImportStatus : ErrorState
BackupModules : {UserServices.PresenceFocus:[SteadyState,ErrorState],
ConfServices.DataConf:[FinalState,NormalState],
CentralMgmt.CMSMaster:[FinalState,NotInitialized]}
Following error in "Lync Server" logs on server3 on abcPool.
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 9:37:47 AM
Event ID: 4069
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: SQL1.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully when importing document batch.
Batch file: UserServices\PresenceFocus\1-UserServices-8\Data\488bc218-9954-4caf-a5da-89efdb7b85a7_0_1562.xml.
Exception: System.Data.SqlClient.SqlException (0x80131904): Snapshot isolation transaction aborted due to update conflict. You cannot use snapshot isolation to access table 'dbo.Batch' directly or indirectly in database 'rtcxds' to update, delete, or
insert the row that has been modified or deleted by another transaction. Retry the transaction or change the isolation level for the update/delete statement.
Log Name: Lync Server
Source: LS Backup Service
Date: 1/21/2014 9:52:45 AM
Event ID: 4064
Task Category: (4000)
Level: Warning
Keywords: Classic
User: N/A
Computer: SQL1.net
Description:
Microsoft Lync Server 2013, Backup Service user store backup module encountered an exception that was handled gracefully during export.
Additional Message:
Exception: System.IO.IOException: The process cannot access the file '\\SQl1.net\LyncShare\1-BackupService-10\BackupStore\UserServices\PresenceFocus\Cookie\Cookie.zip' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath,
Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
Praveen | MCSE Messaging 2003

When you add a new FE in pool acdpool1, please check you have run the following:
<system drive>\Program Files\Microsoft Lync Server 2013\Deployment\Bootstrapper.exe
For the details, check
http://technet.microsoft.com/en-us/library/jj204773.aspx
Lisa Zheng
TechNet Community Support

Enable new Child Domain in Lync Server 2013

Hello All,
We are running Lync server 2013 in the Root Domain test.local. There are number of child domain enabled for Lync service . Eg: abc.test.local , xyz.test.local etc. Now i have a requirement to create new child domain and enable it for lync service.
So i created a new child domain (site1.test.local), then from lync shell i run below command to enable it.
Enable-CsAdDomain
–Domain site1.test.local –report c:\users\lyncadmin\Report1.html
Then i add the new SIP domain in topology builder in SIP doamin and
Simple URLs and publish the topology.
On AD all users are created in OU so i run below command to give privileges on OU:
Grant-CsOUPermission -Domain site1.test.local -ObjectType "User" -OU "OU=SITEUsers,DC=Site1,DC=TEST,DC=LOCAL"
After all the step , when i try to login the new users, Users are not logging , in Lync client logs it is giving below error:
4005;reason="Destination URI either not enabled for SIP or does not exist";source="LYNCFE13-02.TEST.LOCAL"
Please help to solve this issue .

I can see my child domain accounts in Lync control panel (enable user section) and all accounts are enabled. If i run below command then it show result = failure. But my others account are working.
PS C:\Users\administrator> Test-CSRegistration -UserSipAddress [email protected] -TargetFQDN xxxx.xxxx.localTarget Fqdn : xxx.xxx.local Result: Failure Latency : 00:00:00Error Message : 504, Server time-out Diagnosis: ErrorCode=1045,Source=LYNCFE-00.xxxx.xxxx,Reason=Local edge server pool is out of service,port=5061,pool-size=2,pool=xxx-Edges.xxxx.local Microsoft.Rtc.Signaling.DiagnosticHeader
Other accounts are giving SUCCESS msg and running without any issue.

Lync Server 2013 droping call after 15 minutes and 32 seconds

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