Lync status doesnot change while on call

Hi People,
We have 1 isolated Lync issue where user's Lync status changes to busy instead of "on a call" while the user talking via Lync.
User does not have Lync mobile app or Lync deskphone so the possibility of Lync status being overwritten can be ruled out. I have tried deleting sip folder/ tracing folder asnd repairing office 2013 but no luck.
I am looking at the new sip trace of the user but can not see any input from the server when the call is connected( Not sure if there is any)
Any suggestion?

If the Lync user make a call and the call is established, the status is not busy?
Because "on a call" will be only shown with the right privacy relationship like workgroup and not for colleagues.
regards Holger Technical Specialist UC

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Lync status change In a call, No IM

Hello,
One of our supported users really wants that when he is in a call on his mobile, his lync status would change to "In a call, no IM"
User has Lync Mobile 2013 installed and user is signed into it on his mobile phone. We are running Lync 2013 server and this option works for some of the users.
Any thoughts what needs to be changed in order for it to work fine?

Unfortunately this is not currently possible for mobile calls, however I hear that Plantronics are going to be releasing headsets that can report back to the Lync client and set status when you take a mobile call. It would be nice however if MS gave us
an option in the Lync client on the phone to set status for mobile calls.
Andrew Morpeth
Lync Server Specialist - Auckland, NZ
Blog - http://www.lync.geek.nz
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Can a CX600 in basic mode be set to have a longer status/presence change setting to Away that 5 minutes?

Update -- I realize this was asked and answered back in 2011 here:
http://social.technet.microsoft.com/Forums/en-US/22c41af2-2829-4be0-9a09-3389f764123a/is-it-possible-to-set-cx600-presence-status-from-deskphone-dnd-busy-avail-etc?forum=ocsclients So now my basic question is, has anything changed?
The symptom: After 5 minutes, this stand lone Polycom CX600 phone running in basic mode sets itself to away. While presence is 'away', it can receive calls directly to its extension, however it does not receive calls from the reponse group it's
a member of. While it's set to 'available' presense, it receives calls from the response group successfully. A Lync resource account with an external phone number/full enterprise voice, is used to sign into this phone. It's Lync 2013.
I've tried within the phone menu in basic mode, to reset the presnse to 'available', but it will still revert to 'away' after five minutes. I've done a hard reset, externally provisioned with USB cable, and from the computer Lync client, set my 'away'
time to the max allowed 360 minutes. However, this did not carry over to the hard phone. I realize I might be able to jury-rig the calendar to always show as available, but I beleive this would only remain if the phone kept operating in enhanced
mode (which is not an option at this site).
So my question is: can a CX600 in basic mode be set to have a longer status/presence change setting to Away that 5 minutes? Again, I realize the answer from that 2011 thread above is 'no', thought I'd ask again in case anything's changed in 2 years.

I didn’t notice there is option on Lync CX600 to control this setting.
The setting from Lync desktop isn’t related with the setting on phone.
That setting is controlled by the local registry key.
For Response Group, you can select Attendant routing method.
Attendant offers a new call to all agents who are signed into Lync Server and the Response Group application at the same time, regardless of their current presence.
Lisa Zheng
TechNet Community Support

Status Profile : Status not changing in CRM

Hi Gurus
Created order with header status as as " In process" , item status is defaulted to " open" and order replicatd to ECC , billed aswell . But when I checked in CRM still status not changing to completed but retains with In process at header level & open at item level.
I would expect order status should be completed at header level & Item level.
Is there any thing wrong with status profile settings at header & Item level? , I have created status profiles with following settings.
I have copied standard status profile " CRMORDER" and assigned to trasaction type and made following settings:
Under Open :   following transactional contorl selected
To be distributed   : Selected options "Forbidden " & No active
Under In process:
In process : Selected options " Allowed " & Set
Undo Rejection : Selected options " No infulence " & Set
Under Completed:
Complete : Selected options " Allow " & Set
Created status profile for Item i.e. copied standard CRMORD_i and made following changes:
Under Open : No transaction control selected
Under In Process :
Edit : Seleted options " No influence" & Set
Undo Rejection : Selected options " No Influence & Set
Under Completed:
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Rejected : Selected options " Allowed & Set"
Actually we are using material which is non deliverable but should be billed, while creating order , I can see staus at item level is open and remains open even after billed in ECC. And also we are mapping Business activity reasons to order reasons in ECC.
Is any thing i am selecting wrong options in status profile at header level & item level? Much appricieated for solution.
Thanks
shash

Hi Gurus
Created order with header status as as " In process" , item status is defaulted to " open" and order replicatd to ECC , billed aswell . But when I checked in CRM still status not changing to completed but retains with In process at header level & open at item level.
I would expect order status should be completed at header level & Item level.
Is there any thing wrong with status profile settings at header & Item level? , I have created status profiles with following settings.
I have copied standard status profile " CRMORDER" and assigned to trasaction type and made following settings:
Under Open :   following transactional contorl selected
To be distributed   : Selected options "Forbidden " & No active
Under In process:
In process : Selected options " Allowed " & Set
Undo Rejection : Selected options " No infulence " & Set
Under Completed:
Complete : Selected options " Allow " & Set
Created status profile for Item i.e. copied standard CRMORD_i and made following changes:
Under Open : No transaction control selected
Under In Process :
Edit : Seleted options " No influence" & Set
Undo Rejection : Selected options " No Influence & Set
Under Completed:
Completed : Selected options " Allowed & Set"
Rejected : Selected options " Allowed & Set"
Actually we are using material which is non deliverable but should be billed, while creating order , I can see staus at item level is open and remains open even after billed in ECC. And also we are mapping Business activity reasons to order reasons in ECC.
Not sure whether i am selecting wrong options in status profile at header level & item level?
Plz help me on this.
Thanks
shash

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Hi Folks.I am working on SNC7.0.I created New PO and then iam confirming PO.While click on save button confirmed status will be CONFIRMED but after click on publish button confirmed status is changed to NOT CONFIRMED.These changes are in Po details screen.In that PO header General tab.
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Thanks in advance.

Hi Srinivas,
In path:SPRO>Supply Network Collaboration>Basic settings>Validation>Own setting you will not get any values(even if you press F4 also).
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As i suggested earlier you need to maintain validation setting manually(do not press F4).
Save the validation setting as suggested and recheck now.
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■Incoterm
■Price
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Regards,
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Delivery quantity changed while delivery was being picked .

Hi Friends .
I have a big problem, because the delivery quantity changes while the delivery was being picked.
This is the positively the 3rd time that we have seen this, possibly the 4th, recently.
Delivery was created this morning for 800pc. Batch determination was telling the picker to pick from perticular storage location SLOC 112. (all 800pc) (25pc =1 pallet)
The picker knew that he was picking 32 pallets from that row.
After he picked 32 pallets, the system was telling him that he needed to pick 2 more pallets.
At that point, I saw delivery .The quantity in the delivery had, at this point, increased to 850.
Delivery shows that 32 pallets that had been picked up to this point.
again it is calling to pick 2 more pallets.
at this point of time delivery is for 850 (not the original 800)
I have not changed the quantity in delivery or in order . how come delivery quantity has changed while materials are being picked .
Kindly I request your speedy reply as it's priority ticket .
Thanks in advance .
Jayapala S.h

Hi jayapala
The delivery qty can change while you pick the quantity if the stock is less than the stock that is to be actually you are going to deliver. As the stock is changing , check the stock in MMBE for that material.
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Error while using CALL METHOD

I am getting a error while using CALL METHOD cl_ssf_xsf_utilities=>get_bds_graphic_as_bmp
The error is class "CL_SSF_XSF_UTILITIES is unknown. How to correct that?? please help I am new to object oriented programming??
Edited by: priya singh on Nov 18, 2008 2:14 PM

This is my code.
REPORT ZSAVE_FUNCTION .
D A T A D E C L A R A T I O N S *
DATA: v_bitmap TYPE xstring, "graphic data
v_file TYPE string, "file name
v_length TYPE i. "length of binary file
DATA: BEGIN OF it_bitmaps OCCURS 0,
object TYPE tdobjectgr, "object
name TYPE tdobname, "name
id TYPE tdidgr, "id
tdbtype TYPE tdbtype, "graphic type
END OF it_bitmaps.
DATA: itab TYPE TABLE OF x.
*class cl_ssf_xsf_utilities definition.
public section.
methods : get_bds_graphic_as_bmp
DATA: L_GRAPHIC_XSTR TYPE XSTRING.
*method cl_ssf_xsf_utilities
S E L E C T I O N - S C R E E N *
SELECTION-SCREEN BEGIN OF BLOCK b1 WITH FRAME.
PARAMETERS: p_object TYPE tdobjectgr, "object
p_btype TYPE tdbtype, "graphic type
p_name TYPE tdobname, "name
p_id TYPE tdidgr. "id
SELECTION-SCREEN END OF BLOCK b1.
SELECTION-SCREEN BEGIN OF BLOCK b2 WITH FRAME.
PARAMETERS: p_file TYPE rlgrap-filename. "file name
SELECTION-SCREEN END OF BLOCK b2.
*A T S E L E C T I O N - S C R E E N O N V A L U E - R E Q U E S T *
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_name.
*-- Creating f4 help for the parameters
PERFORM get_f4_object_name.
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
*-- Getting the current value entered
PERFORM get_current_value.
*-- Value Request Functionality For Input File Name
PERFORM f4_value_request.
S T A R T O F - S E L E C T I O N *
START-OF-SELECTION.
*--Getting the graphic as a BMP file
PERFORM get_graphic_bmp.
*--Convert the Xstring format to binary format
PERFORM convert_to_binary.
*--Download the graphic
PERFORM download_graphic.
*& Form get_current_value
Get the current file path entered
FORM get_current_value .
DATA: BEGIN OF li_dynp_value_tab OCCURS 0.
INCLUDE STRUCTURE dynpread.
DATA: END OF li_dynp_value_tab.
DATA: l_program_name LIKE d020s-prog,
l_dynpro_number LIKE d020s-dnum.
l_program_name = sy-cprog.
l_dynpro_number = sy-dynnr.
REFRESH li_dynp_value_tab.
li_dynp_value_tab-fieldname = 'P_FILE'.
APPEND li_dynp_value_tab.
CALL FUNCTION 'DYNP_VALUES_READ'
EXPORTING
dyname = l_program_name
dynumb = l_dynpro_number
TABLES
dynpfields = li_dynp_value_tab
EXCEPTIONS
invalid_abapworkarea = 04
invalid_dynprofield = 08
invalid_dynproname = 12
invalid_dynpronummer = 16
invalid_request = 20
no_fielddescription = 24
undefind_error = 28.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
READ TABLE li_dynp_value_tab INDEX 1.
p_file = li_dynp_value_tab-fieldvalue.
ENDFORM. " get_current_value
*& Form f4_value_request
Provinding the f4 for the given path
FORM f4_value_request .
*-- if the file is to be downloaded to presentation server
CALL FUNCTION '/SAPDMC/LSM_F4_FRONTEND_FILE'
EXPORTING
pathname = p_file
CHANGING
pathfile = p_file
EXCEPTIONS
canceled_by_user = 1
system_error = 2
OTHERS = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " f4_value_request
*& Form GET_GRAPHIC_BMP
Get the graphic as a BMP file
FORM get_graphic_bmp.
CALL METHOD cl_ssf_xsf_utilities=>get_bds_graphic_as_bmp
EXPORTING
p_object = p_object
p_name = p_name
p_id = p_id
p_btype = p_btype
RECEIVING
p_bmp = L_GRAPHIC_XSTR
EXCEPTIONS
not_found = 1
internal_error = 2
OTHERS = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " GET_GRAPHIC_BMP
*& Form CONVERT_TO_BINARY
Converting the xstring to binary format
FORM convert_to_binary .
CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
EXPORTING
buffer = v_bitmap
IMPORTING
output_length = v_length
TABLES
binary_tab = itab.
ENDFORM. " CONVERT_TO_BINARY
*& Form DOWNLOAD_GRAPHIC
Download the graphic
FORM download_graphic .
v_file = p_file.
CONCATENATE p_file '.BMP' INTO v_file.
CALL FUNCTION 'GUI_DOWNLOAD'
EXPORTING
bin_filesize = v_length
filename = v_file
filetype = 'BIN'
TABLES
data_tab = itab
EXCEPTIONS
file_write_error = 1
no_batch = 2
gui_refuse_filetransfer = 3
invalid_type = 4
no_authority = 5
unknown_error = 6
header_not_allowed = 7
separator_not_allowed = 8
filesize_not_allowed = 9
header_too_long = 10
dp_error_create = 11
dp_error_send = 12
dp_error_write = 13
unknown_dp_error = 14
access_denied = 15
dp_out_of_memory = 16
disk_full = 17
dp_timeout = 18
file_not_found = 19
dataprovider_exception = 20
control_flush_error = 21
OTHERS = 22.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " DOWNLOAD_GRAPHIC
*& Form GET_F4_OBJECT_NAME
Get F4 values for object names
FORM get_f4_object_name .
DATA: dynpfld_mapping TYPE STANDARD TABLE OF dselc WITH HEADER LINE,
return_tab TYPE STANDARD TABLE OF ddshretval WITH HEADER LINE.
*--Selecting the values to be provided as f4 help
SELECT tdobject
tdname
tdid
tdbtype
FROM stxbitmaps
INTO TABLE it_bitmaps.
*--To update the values in the remaining fields
dynpfld_mapping-fldname = 'F0001'.
dynpfld_mapping-dyfldname = 'P_OBJECT'.
APPEND dynpfld_mapping.
dynpfld_mapping-fldname = 'F0002'.
dynpfld_mapping-dyfldname = 'P_NAME'.
APPEND dynpfld_mapping.
dynpfld_mapping-fldname = 'F0003'.
dynpfld_mapping-dyfldname = 'P_ID'.
APPEND dynpfld_mapping.
dynpfld_mapping-fldname = 'F0004'.
dynpfld_mapping-dyfldname = 'P_BTYPE'.
APPEND dynpfld_mapping.
*--Providing f4 help with the selected values
CALL FUNCTION 'F4IF_INT_TABLE_VALUE_REQUEST'
EXPORTING
retfield = 'TDOBNAME'
dynpprog = sy-repid
dynpnr = sy-dynnr
dynprofield = 'P_NAME'
value_org = 'S'
TABLES
value_tab = it_bitmaps
dynpfld_mapping = dynpfld_mapping
EXCEPTIONS
parameter_error = 1
no_values_found = 2
OTHERS = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " GET_F4_OBJECT_NAME

Preference status not changed for the processed products

Hello All,
While Aggregating the vendor declaration, I am getting the message as below
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Hello Rahul,
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Help,"InsertTextData changed while command still active" Error

I try to use the command kCreatePageFromPageCmdBoss.
The case is, open a document with one page, and add some text frame to the page, then use the command to copy this new created page 100 times.
code:
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InterfacePtr<ICommand> iCreatePageFromPageCmd(CmdUtils::CreateCommand(kCreatePageFromPageCmdBoss));
if (iCreatePageFromPageCmd == nil){
ASSERT(iCreatePageFromPageCmd);
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iCreatePageFromPageCmd->SetItemList(pageUIDList);
InterfacePtr<ILayoutCmdData> iLayoutCmdData(iCreatePageFromPageCmd,UseDefaultIID());
if (iLayoutCmdData == nil){
ASSERT(iLayoutCmdData);
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// it is valid to set the layout control data parameter to nil, there are times when there is no view.
iLayoutCmdData->Set(::GetUIDRef(iNewDocument),nil);
// process the command
status = CmdUtils::ProcessCommand(iCreatePageFromPageCmd);
It is troublesome that I always get the error message:"InsertTextData changed while command still active" when I debug my plugin in the indsign, what shall I do?anyone knows?

In my opinion,you can get the ILayoutControlData before the loop,
for example:
InterfacePtr<ILayoutControlData> iLayoutControlData(Utils<ILayoutUIUtils>()->QueryFrontLayoutData());
or:
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After you get the ILayoutControlData, you can specify it in loop
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iLayoutCmdData->Set(::GetUIDRef(iNewDocument),iLayoutControlData);
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hawkrococo

My cheek/ear selects things on touch screen while taking calls. Proximity sensor problem?

Hello all
Had my X3 Compact for a couple of months now and really liking it.
APART from the fact then when I am on a call the screen still seems to be a little sensitive to touch.
I hear beeps of things being selected. Very often when I finish the call I see the screen is on Notifications or Quick Settings screen, or sometimes the Date and Time screen. Sometimes I notice that my cheek/ear has turned on Bluetooth from the Quick Settings screen.
Sometimes while on a long call (ie more time in which to involuntarily press things) the other person will suddenly not hear me anymore - no doubt due to imprecise cheek/ear selection!
Is there something wrong with the Proximity Sensor? I have tested the Sensor with the available diagnostic and it seems functional. And my peripheral vision tells me that the screen goes black as I raise the phone to my ear.
I've heard that this model can occasionally overheat, but I've never noticed/felt any dramatic peaks in temperature.
But something is clearly wrong.
As I said I have tested the Proximity Sensor.
I have not dropped or damaged my phone.
I do not use any kind of screen protector or case.
My software is up to date.
Any thoughts/ideas would be very welcome!!
(I have contracted the phone the EE in the UK - I have not contacted them yet as I thought it would be best to go straight to the manufacturers.)
Thanks very much
Jamie

Well I have been facing this issue since the first day itself and this isnt any issue at all!!
What happens is when we answer a call, out phone isnt in lock state and also we arent holding our phone constantly in one position to our ears/cheeks so theres rubbing of the screen (due to our ears/cheek) which eventually swipes down the Status bar Quick settings and then randomly turns on any feature icon our ear.cheek touches. And we keep hearing some beeps.
So what I do is once I answer a call I always make it a point/habit to manually lock the phone via Power button. This way I have found my personal solution to this problem.
And this is the only solution for this nagging issue
Also if you want, you can completely remove all icons which bother you from Quick settings so that even if your phone isnt locked while on call, nothing will get activated in the background.
So follow my steps and enjoy your Z3 without worrying about this issue.
-------- If my Post or Answer helped you out, Please KUDOS me

Status keeps changing from invisible to online: why the issue is ignored?

There is a serious issue raised in the parallel thread, which is critical for many people: "Status keeps changing from invisible to online" (initiated on ‎16-11-2014 by b.agne, Mac section). In short, when starting using a device, the Skype status changing from "invisible" to "online" - sometimes just for a moment, though enough for others to notice you. These affects very much any type of devices. I am sure the issue has already led to multiple personal crisises and potentially financial losses due to buseness partnership issues (I came close to that myself, and now use anything but Skype for business). The question is: WHY the issue is completely ignored by Skype, Microsoft and expert comunity? Please post the solution if anybody knows how to fix the issue, or suggest how to make Microsoft to know that it should be fixed. Kind regard...

Hi, I also have the same issue. I change the status to Invisible and a later on it is already as "Online", without having even touched/opened Skype. The only way that I see this may happen is that I have the app installed on the smartphone, but before it never had this issue, but from some month ago it started. Any correction or suggestion to work around this issue? Regards

Why status is change every time after execution of VI??

Hello,
I am not much familiar with Modbus communication,
I got one problem regarding to Modbus that when ever run my vi then after execution the status of DO3 is always changed and jump to the Alarm mode.
In attachment I have attached my screen shots you will get more clear Idea about my problem.
In LHS there is software window and before connection that software with instrument normally I set my DO3 at status mode but when I run my vi in order to check the supply voltage and after execution when I again connect that software then DO3 status always change and its come to Alarm mode.
Can you tell me that why its happen so??
and what kind of changes I have to do in order to avoid this problem....
Thank you very much.
Attachments:
DO3.png ‏386 KB

ok this problem is solve now that i have to make read holding register instead of write...
but still I am confuse about the mesurment of voltage generally i have to set like
1) when (Do3 and datalogger switch both are closed) wired is connected with DO3 and relay on data logger is closed then its shoud show me voltage less then 2V,
2)DO3 is open and datalogger is connected then voltage shoud be near to V+ (12v in my case)
3)both are open then output shoud be 0V
4)datalogger is open and DO3 is closed then voltage shoud be V+
and in above four case i have problem in 1st case only...other 3 are working OK
will you please guide me that is ther any change I have to do in data logger and what king of settign I have to to in order to get desired Output.
I am not much familier with Data logger,i have read datasheet regarding to this and i am using Agilent Data logger 34970A.
Thank you very much...
Attachments:
MeasureDO3.vi ‏33 KB

Question about the sensor... just got my 4s yesterday after screwing up my 3 with the laterd version update. EVery call I have been on has either changed to speaker, called another number or ended the call or activated facetime, which I have turned off.

Question about the sensor... just got my 4s yesterday after screwing up my 3 with the laterd version update. EVery call I have been on has either changed to speaker, called another number or ended the call or activated facetime, which I have turned off. never had this trouble with my 3...I don't even want to talk to anyone on this phone! Is the sensor bad? That is what the AT&t rep suggested.

Restore as new... if the problem still continues then there is a hardware issue.
If it stops after a restore as new, then the issue is with the backup the device is currently setup with.

Lync status doesnot change while on call

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