Lync to PSTN quality Issues, no issues to be found in reports

We have a lync 2013 install recently completed however we are experiencing voice quality issues. It appears to be specifically calls between Lync clients and PSTN and additionally the issues are only heard on the PSTN side (Lync side sounds great). This
is regardless if it was a PSTN initiated or Lync initiated call.Reports of quality issues are given as "sounding watery", "Robotic", "Fading in and out", and "Momentary loss of sound". It it VERY consistent.
Our Lync to Lync calls are perfect (internally and federated), or if its not good quality it is easily diagnosed.
We are running 2 lync edge servers, two front end. currently only have 40 users. We have a 40mb internet circuit. QOS is enabled on the edge router\core switch and we have had the QOS investigated and does not appear to be the issue (I read another forum
post indicating QOS causing issues and we contracted a firm to verify QOS). We are using Intelepeer as a SIP trunk and it terminates to an Audiocodes Mediant 1000. The Mediant 1000 connects directly to the internet.
When we look at the call statistics there are no issues to be found. We have opened tickets with Intelepeer and they do not show any issues either.
I am starting to feel a bit lost as to where to look for help. Please let me know what additional info you need and I will be grateful and happy to give more info.

Assuming you are not encrypting traffic between Mediation and gateway, you can use Wireshark to capture the traffic of the “internal” leg. Later you can “decode” and listen the actual call which will be the flow Lync <-> Mediation <-> Gateway.
If the quality is good, mirror switchport and Wireshark the traffic between Gateway and IntelePeer. This way you can identify the leg that introduces the issue. Just a place to start...
Drago
http://www.lynclog.com

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Hi,
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You can refer to the following two links to understand it easliy:
http://blogs.technet.com/b/jenstr/archive/2013/06/11/viewing-network-health-trends-using-qoe-data.aspx
http://blogs.technet.com/b/nexthop/archive/2012/12/10/troubleshooting-call-quality-locally-with-snooper.aspx
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Hey Technet’ies,
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K
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Mobility Client (Inside Domain)
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Mobility Client (cmlogX.log)
Windows Desktop Client (*.etl) / Microsoft Message Analyzer
Lync 2013 Server (CSController)
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Hi Andrew,
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Sorry - typo in my post, I have now corrected it;
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Hello ,
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Hello
After I run the command
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ProductVersion     :
UpToDate           : False
ReplicaFqdn        : HQ-LYNC2013-FE.mydomain
LastStatusReport   :
LastUpdateCreation : 3/16/2015 1:52:45 PM
ProductVersion     :
UpToDate           : False
ReplicaFqdn        : HQ-LYNC-FE-01.mydomain
LastStatusReport   :
LastUpdateCreation : 3/16/2015 1:52:45 PM
ProductVersion     :
UpToDate           : False
ReplicaFqdn        : HQ-LYNC-MA-01.mydomain
LastStatusReport   :
LastUpdateCreation : 3/16/2015 1:52:45 PM
ProductVersion     :
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I notice that service on my lync 2010 SOME OF THEM ARE STOPPED :
FILE TRANSFER AGENT , MASTER REPLICATORE AGENT , CALL PARK SERVICE (ALL ON LYNC 2010)
ALL SERVICE ON 2013 FE IS OK AND RUNNING..
I notice this error in my lync server 2013 vents .
I host the shared file on my lync server 2010 mediation server
Microsoft Lync Server 2013, Master Replicator Agent service encountered an error while accessing a file share and will continuously attempt to access this file share until this issue is resolved. While this condition persists, replication to replica machines
might not occur.
IO failure occurred for Path=\\HQ-LYNC-MA-01.mydomain\LYNCSHARE\1-CentralMgmt-1\CMSFileStore\xds-master\working\replication\tmp. Exception=Access to the path '\\HQ-LYNC-MA-01.mydomain\LYNCSHARE\1-CentralMgmt-1' is denied..
Cause: Possible issues with file share permissions. This can occur if the computer hosting the file share has outdated cached credentials for the computer that is trying to access the file share.
Resolution:
For details about how to resolve file share permission issues, see the product documentation.
SO ANY ADVICE ?
Regards
MK

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2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1061:Starting Lync Discovery with urls http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected] and http://lyncdiscover.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://lyncdiscoverinternal.DOMAIN.com/, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.447 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
Request Id: 03D48860
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.447 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnAuthenticatedGet(03D48860)
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1883:Successfully started the GetUserUrlOperation request for https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.451 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.451 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. UrlTrustResolver(03D48F68)
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1915:Successfully started the GetUserUrlOperation request for http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 30.000000 seconds
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.472 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/936:Headers Available with response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.474 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.478 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/1031:Response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Cache-Control no-cache
HttpHeader:Content-Length 1182
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Mon, 09 Dec 2013 13:27:11 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server Microsoft-IIS/8.5
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn LYNCFQDN.DOMAIN.com
HttpHeader:X-Powered-By ASP.NET
ï»¿<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=DOMAIN.com" /><Link token="User" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=DOMAIN.com" /><Link token="Self" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=DOMAIN.com" /><Link token="OAuth" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=DOMAIN.com" /><Link token="External/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.491 Lync[4560:4644] INFO UTILITIES CXmlParser.cpp/181:parse returned 0
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d48f68)
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.DOMAIN.com/, Hops = 1, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(03D48F68): S0-0-0 (Success); Done with req.; Stopping resend timer
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = S0-0-0, url = http://lyncdiscoverinternal.DOMAIN.com/
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (UcwaAutoDiscoveryRequest): -2147467260
2013-12-09 13:26:57.493 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled (W0-0-6)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (mamd1) username (prp350197) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.494 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.508 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(03D48860)
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery request to https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as current state is 6
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request url was https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.563 Lync[4560:4624] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
2013-12-09 13:26:57.565 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.566 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.566 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.621 Lync[4560:4600] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u031DA518): -2146697191
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d6de70)
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.697 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.697 Lync[4560:5288] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.697 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.726 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.743 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.744 Lync[4560:5308] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.744 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.711 Lync[4560:5288] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.711 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:26:58.763 Lync[4560:5308] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.763 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:27:02.167 Lync[4560:4624] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfBegin: 4:SignOut
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/497:Called signOut() in state 1
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/975:CUcwaAppSession canceling all requests
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState() state=0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO UTILITIES CWpAppStateQuery.h/102:Clearing keep-alive timer callback
2013-12-09 13:27:02.174 Lync[4560:4644] WARNING APPLICATION CApplicationInformation.cpp/136:Received CAppStateEvent in CApplicationInformation
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CCertificateProvisioningService.cpp/541:Clearing certificate from transport: 4edff623-687f-4443-8ab2-b610b8cfb099
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.174 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CApplication.cpp/942:CApplication::serialize() called
2013-12-09 13:27:02.208 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfEnd: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 34ms
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0
2013-12-09 13:27:02.215 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.216 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.217 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.218 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.219 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.220 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.222 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.223 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.224 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.266 Lync[4560:4600] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfEnd: 4:SignOut
2013-12-09 13:27:04.117 Lync[4560:4644] WARNING APPLICATION CUcwaAppSession.cpp/621:Could not find landing page link for tokenName = pushNotificationSubscription
2013-12-09 13:27:06.793 Lync[4560:4600] VERBOSE APPLICATION NUIAgentCommandChannel.cpp/17:NUIAgentCommandChannel::ChangeAgentLogFile
2013-12-09 13:27:06.793 Lync[4560:4644] VERBOSE APPLICATION CUIAgentCommandChannel.cpp/62:CUIAgentCommandChannel::changeAgentLogFile
Hi
Sorry for the delay in replying. I have tried your suggestions and a Windows Mobile 8 device will still not connect. I have saved the log files and attached them. I can't see what the actual error is!
I have recreated my internal Root CA to include http urls in crl & cdp as this is mentioned as an issue, but this hasn't worked either.
Thanks.

Itunes match sync album art work problem and poor quality art work issue

Hi There,
I have two issues with apple itunes and itunes match:
I seem to have a number of albums with poor quality artwork, now i have gone through the removed downloaded artwork and the right click and select the art work toggle box to remove the art work, after doing this I then ask to get the album cover from Itunes indervidually and high quality art work is down loaded and looks great for around 10-20 minutes then it seems to update slowley and revert to the old poor quality art work. Any Ideas? A simular thing that happens is that some art work that ive added manually is deleted. I have also gone into the itunes folder and deleted the album art work folder to force it to download new art work. Is there any way to lock in the art work that you know is good?
Itunes match after making changes to itunes albums I have then updated itunes match and my work is undone? This maybe complaations or album coers any ideas.
I am using itunes version 11.01
I have looked through the forum and read meany feeds about album covers but I havent found one that is reverting covers.
Many thanks guys

You haven't been singled out.
Recommend you review the thread at
https://discussions.apple.com/message/17372639#17372639
Worked for me.
Michaelangelo

Very Poor Quality Device Multiple Issues

I have Purchased this Slate 7 Tab with Great Hope and Trust that HP is a trusted Brand...but Very soon i realised that this is the worst product HP have Launched...Immediately after it started giving problem and since last 1 Year my TAB was in HP Service center for more than a Month...Now Warranty also lapsed and i canlt even approch to them...lastely when they replaced my Device..approx 2 month back..it started giving problem of CP ASSERT where i have no option but to restart it...Secondly whenever i opened Maps App it gets Hanged ...i even can't stich it off....it takes his own time to do so and gets restart...Heating is a Common for this Device...Never going to Recommand HP in future

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Lync to PSTN quality Issues, no issues to be found in reports

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