Lync VDI Plugin on 64bit remote computer with 32Bit Office 2010 installed

Hi,
We have a customer who had a number of users connecting via RDP to a Server 2008r2 based farm. A lot of the users have Win 7 x64 installed on their home computers along with Office
2010 32 Bit. When I try to install the Lync 2013 64 Bit VDI plugin I get an error stating the product can't be installed on the computer as it already has Office 2010 Single Image installed. Is this correct
as the TechNet install guide states only the Bitness of Office 2013 matters??
http://blogs.technet.com/b/nexthop/archive/2013/09/23/deployment-details-for-lync-vdi-plugin.aspx
Thanks
Lync Tips Blog - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

Hi,
As you have install Office 2010 32 Bit on the computer, you must install the same Bit version of Office software. Make sure all versions of Office are either 32-bit or 64-bit. You can’t have a mix of both.
More details:
https://support.office.com/en-gb/article/Install-and-use-multiple-versions-of-Office-on-the-same-PC-6ebb44ce-18a3-43f9-a187-b78c513788bf?ui=en-US&rs=en-GB&ad=GB
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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