Lync within Office 365

What is the size limit in bytes of an IM session? If there is a size limit, how can I determine how big the a ongoing IM session is? I sometimes have long IM sessions for meetings and I have noticed that for the meetings of 3-4 hours, parts of the IM session
transcript starting from the beginning of the IM session, are lost once a size limit is reached. I also did not receive any message stating that the IM session was approaching any size limit?
I have heard that longer IM sessions are automatically converted to IM stories. But even so, these stories seem to have a limit as well.

Hi,
Agree with Jesper Hassing.
Here is a similar case may help you:
https://social.technet.microsoft.com/forums/lync/en-US/c957bfe4-3e05-4023-9786-e459f4901d5d/lync-2013-client-increase-message-size
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Lync 2013 (Office 365) Voice Mail to Text

Environment: Lync 2013 (Microsoft Office 365 ProPlus)
Issue: When the voice mail ends up in outlook inbox, the transcription (voice to text) is very poor. Why?
Any idea what technology MSFT is using for transcription (the voice commands within the voice mail system work well, but the transcription is very poor)? Most large businesses use Dragon (by Nuance).
Hope MSFT fixes this or just drop the transcription function until it works properly.

That's actually pretty good. Here is one I received from Lync to Lync using Polycom CX600
Hey Joy.
Wanted to give reckon on split covering -- a few will offer free sometimes this week can be.
Set up a meeting only send an email on this as well there give me a call back when you get a chance thanks bye.
Actual audio was:
Hey Georg,
Wanted to pick your brain on split tunneling, if you are free some time this week can we setup a meeting? I am going to send you an email on this as well. Give me a call back when you get
a chance. Thanks, bye.
Although they're even worse when they come from PSTN.
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | Lync MVP
Blog www.lynced.com.au | Twitter
@georgathomas
Lync Edge Port Check (Beta)

Lync 2013 Office 365 - Can't Sign in

Hi,
Using Office 365 and Lync 2013.
Windows 7 64bit machine (New) Only built a couple of days ago.
I keep getting the following error
I have 2 machines next to eachother, one works perfect with Lync and signs in fine, the other does not and gets the erro above.
I also have another 3 newly built machines and they are having exactly the same issue.
When I get this message there is an Event as follows
The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
InitializeSvcAPI failed with hr = 0x80048883
I can sign into Office 365 fine, and use all the funcationality.
I have tried the following
Reimage machine - No Success
Uninstall office 2013 - No Success
Removed By licence from Office 365 - No Success
Tried loggin in using the local admin account rather than Domain - No success
I have also tried installing the Microsoft Online Services Sign-in Assistant - No Success
As you can probably tell, im not having much success.
Any Ideas?

Hi there,
It really sounds like network connectivity issues, like firewall or DNS.
Have you tried to connect the clients from another network?
Additionally, have you been trough this help document?
http://office.microsoft.com/en-us/lync-help/troubleshooting-lync-online-sign-in-errors-administrators-HA102892879.aspx
There is also a KB with a lot of resources for troubleshooting Lync Online sign-in issues
http://support.microsoft.com/kb/2541980/en
Best of luck :)
/Anders Eide

On-Prem Lync 2013 moving to Lync Online (Office 365)

We have an office of about 130 users, all of whom use either Lync 2010 or Lync 2013 client to connect to Lync Server 2013 (on-prem). We have recently signed up for Office 365's E3 plan which includes Lync Online, which we plan on using in favor of on-prem
Lync Server. Our internal domain name is the same as the domain we're using be using for Office 365 (i.e. "initech.com"). Externally, I can connect to Lync Online (O365) just fine - however, from my Office's LAN, the external autodiscover records
can't be resolved.
If I want to cut all Lync users over to Lync Online and stop using Lync Server on-prem, what do I have to do? Any internal DNS records I have to add to make sure autodiscover resolves to Office 365?
I have the following External DNS records set up successfully - should internal DNS mirror any of these?
CNAME records
Host name
Points to address or value
TTL
msoid
clientconfig.microsoftonline-p.net
3600
sip
sipdir.online.lync.com
3600
lyncdiscover
webdir.online.lync.com
3600
SRV records
Service
Protocol
Port
Weight
Priority
Name
Target
TTL
_sip
_tls
443
1
100
sipdir.online.lync.com
3600
_sipfederationtls
_tcp
5061
1
100
sipfed.online.lync.com
3600
Thanks!

Hi cllpd23,
Based on my knowledge, in a hybrid environment, the External DNS records should not be changed to use the Lync Online records.
You should recover your External DNS records settings and only add the SRV record
“_sipfederationtls._tcp.domain.com 5061 sip.domain.com”.
In internal DNS server, you should add the SRV records “_sipfederationtls._tcp.domain.com 5061 sip.domain.com” and ”_sip._tls.domain.com 443 sip.domain.com”,
and also should point to the on-premises Access Proxy.
The related articles for your reference.
http://technet.microsoft.com/en-us/library/jj205403.aspx
http://technet.microsoft.com/en-us/library/gg412787.aspx
http://support.microsoft.com/kb/2757450
Best regards,
Eric

Identity Delegation within Office 365

Hello,
For a Business Intelligence solution that is deployed onto Office 365 + Power BI + SharePoint Online, would a logged on user identity be delegated to the back end SQL Server and SQL Server Analysis Services in case of
   a. SQL Server and SQL Server Analysis Services being hosted on-premise
   b. SQL Server and SQL Server Analysis Services being hosted on Windows Azure IaaS
   c. Azure SQL Database (Paas) and SQL Server Analysis Services being hosted on Windows Azure IaaS
Would this be true in one / both of the following cases
a. When a user credential (including password) has be synchronized to the Active Directory present on Office 365
b. When SSO has been configured and Active Directory Federation has been implemented
Regards,
Hemant

Hi,
Agree with Jesper Hassing.
Here is a similar case may help you:
https://social.technet.microsoft.com/forums/lync/en-US/c957bfe4-3e05-4023-9786-e459f4901d5d/lync-2013-client-increase-message-size
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 Full Client Disconnecting and Reconnecting at various times - Lync Online Office 365

Hello:
We are using Lync Online with the Lync 2013 client from Office 365 Pro Plus. The issue we have is the Lync Client will show "disconnected" and then "reconnecting" every so often (this can vary from every 10 minutes to once an hour)
All users are seeing this issue. The user does not need to input anything in order to reconnect, the Lync Client will do it automatically.
Now, I think I know the issue of the disconnect/reconnect. We use a TrendMicro Web Filter internally (version 6.0, SP1) When we BYPASS the Trend device, the disconnect/reconnect issue DISAPPEARS. When we re-enable it, it comes back.
We added all the O365 URL to the exception list, but it hasn't helped. We opened a ticket with TrendMicro and they are looking at it, but I am wondering if anyone else has seen this before, and if so, what they did to resolve.
Thanks in advance,
Tim

Hi Rodrigo,
I would advise running through the Lync online sign in troubleshooting tool available here;
http://support.microsoft.com/common/survey.aspx?scid=sw;en;3695&showpage=1
Although very basic, it should give you clear direction for further troubleshooting.
Alternately, what's the error message you receive when logging in, and are there any details in the signing logs that can be accessed from the lynch system tray icon?
Kind regards
ben

Can't move Users from On Premise Lync 2013 to Lync Online (Office 365)

Hi all
I try to move a single User from a local Lync Installation to Office 365 Lync. Everything is working locally, but in the Lync Powershell i face the following error:
The User with the following SIP-URI can't be found in the Active Directory. HostedMigration fault: Error = 201.
I didn't found anything on the web for the Error 201.
The User exists, and is synchronised with Azure AD eg Office 365. He has an E4 Plan.
Help would be very appreciated!

Hi,
Please check if the federation SRV record point to the local Edge Server.
Please make sure the Sign-on and directory synchronization works normally.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Managing User Photos with On Premise Lync 2013 & Office 365

Hello, I'm just looking for a little clarity in terms of expected behavior when using the various methods of modifying user images on these systems.
For example, I've read that Lync 2013 can utilize the high resolution photo that is stored within the user's Exchange mailbox. That would work good in theory, but what about Lync users who do not have an Exchange mailbox (or UM voicemail box)? Presumably
in that case you could use one of the AD attributes, thumbnailPhoto or jpegPhoto, the latter being preferred as it allows for higher resolution images. However in my experience, when using the jpegPhoto attribute, dirsync does successfully replicate the photo
and it shows up on the O365 portal, but the on-premise Lync server/clients have inconsistent success displaying them. Some user's can see other user's photos, but they can see eachothers or vice versa and eventually the Lync client stops displaying any of
these photos.
Ideally for us, if we could use the jpegPhoto attribute for all users, as opposed to using exchange attributes for some, that would be best, but is it designed to work this way?

Hi FuzzMunk,
I don’t think that Lync Server will
synchronize the photo from
JPEGPhoto attribute, as I know
it only synchronizes the photo from
thumbnailPhoto attribute in Active Directory.
You can see the photo displayed on Office365 portal
because it synchronizes the photo from both the
thumbailphoto and jpegphoto attributes.
Some related articles and cases for your reference.
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
https://technet.microsoft.com/en-us/library/jj688150.aspx
https://social.technet.microsoft.com/Forums/lync/en-US/3ffc4fcd-eefc-4eca-bc7e-bcd007157199/lync-photo-from-active-directory
https://social.technet.microsoft.com/Forums/windowsserver/en-US/53859480-a345-4ce0-a04e-9f1fc7a947c2/what-is-the-difference-between-jpegphoto-and-thumbnailphoto-attribute-in-ad?forum=winserverDS
Best regards,
Eric

Is set-csclientpolicy not available for Lync Online (Office 365) ?

Is set-csclientpolicy not available as a cmdlet to administer Lync Online? we need to set the DisableCalendarPresence setting for our organization.

If it's helpful, here's a listing of Lync Online cmdlets:
http://technet.microsoft.com/en-us/library/jj994021.aspx
As Richard noted, it's a very small subset of Lync 2013 on premises commands and set-csclientpolicy isn't one of the ones listed.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Cisco VCS Microsoft Office 365 interop

As I understand this in order to connect Cisco Telepresence endpoints to the MS Lync client a VCS gateway is required.
This is supported for the on premises version of MS Lync. However I cannot find anything that details support or a road map
of the support of MS Lync within MS Office 365.
Does anyone have a road map or information on when support for Lync MS Office 365 may be forthcoming?
Thanks
Mark

Ah, but is SIP a "standard"? There are multiple RFCs outlining the protocol, but it isn't a standard per se, not in the way that H.323 is a "standard".
Yes, I'm splitting hairs, however, I agree with you and when companies bastardise SIP for their own nefarious purposes, they should at the very minimum provide an open interoperable gateway so that they can communicate will "normal" SIP based product that do comply to the RFCs. An example of a way that it could be done is through the StarLeaf (ex Codian) products. They use their own propitiatory SIP stack, yet their backend allows for full interoperability with H.323 , 'normal' SIP, and Lync - I must admit that I do like what they offer. The only ironic thing is that they don't negotiate AAC audio when hooked up to the Codian MCUs due to there product not being "white-listed"!. As Cisco now own Codian, we did forward a request to Cisco to add the StartLeaf product to the whitelist for these MCUs - we will have to see what happens....
Nevertheless, the last I read about this was that MS were looking to bring such a development to Lync, probably in 2015. I can't remember where I read it, but I think it may have come out of the last Lync Conference. My guess is that it will be rolled into a part of the next evolution of the product such as Lync 2015/16?

Office 365 password expiration notification per email?

As far as I know, users of Office 365 are informed about upcoming password expiration via popup when being online. Our users do not stay online the whole time but randomly connect to and are complaining now, that they are not being notified
about their passwords to expire soon in time.
My question is: is there a way to generate an email within Office 365 informing a user that his/her password is about to expire?
In this case I would recommend them to create a forwarding rule pointing to the main email address.
Thanks a lot
Eduard

Hi Eduard,
As far as I know, this is currently not a feature in Office 365 yet, only a pop-up message will show when the password is about to expire whenever they sign in.
Anyway, this is the forum to discuss questions and feedback for Microsoft Office client. There is not so much about Office 365 admin/hosted aspect here. I would suggest you to post in the dedicated forum -
Office 365 Community
for further assistance:
http://community.office365.com/en-us/f/148.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Office 365 ProPlus App-V 5.0 Package installs Lync, Outlook, Infopath and Onenote even though they are not selected for publishing

I have created an App-V 5.0 Package for Office 365 ProPlus using the documentation provided here:
http://technet.microsoft.com/en-us/library/jj219422.aspx
I am able to load the App-V Package into my SCCM 2012 SP1 environment and deploy the package to a test machine
Within SCCM, I have configured the deployment type to only select a couple of applications. Notice that Lync, Outlook, Infopath and Onenote are not selected.
http://i.imgur.com/1eMxUlY.jpg
For my deployment type, I only selected Word, Excel and Powerpoint. Looking at my test machine, those 3 applications now show up in my start screen.
http://i.imgur.com/amZmxAT.jpg
I don't see any of the other Office applications be default on my start screen, so I would think all looks good. If I type another Office application, lets say access at the start screen I get, "No apps match your search."
http://i.imgur.com/fxbWEvb.jpg
But if I type Lync, Outlook, Infopath or Onenote, it shows me that those applications are available, and I can launch them as an App-V application just as I could Excel, Word or Powerpoint, the applications that I wanted to have available.
This is not what I was expecting when I went through the trouble to create an App-V package. It looks like almost all of the apps become available on my client machine, all App-V is doing is making the application button in the start screen a little
harder to find.
What is interesting is that for the applications I did want published, I can search for them by just entering a few letters of the application name, and they show up with the 2013 version label, see below for an example search for Word.
http://i.imgur.com/0LeS05z.jpg
For the applications that I did not publish but still show up on my client, I have to type in the full name of the application for the launch button to come up. For example, I can't type lyn and expect to see Lync, but if i type lync I will get an
option to launch the application. The same goes for Outlook, Infopath and Onenote, and when you do type in the full namke of the app, it doesn't show the version number like Word does as Word 2013, it just shows Lync, or Outlook, or Infopath, or
Onenote.
http://i.imgur.com/QV1afuc.jpg
vs
http://i.imgur.com/PxgSmUc.jpg
Can anyone from Microsoft confirm that this is expected behavior. If this is to be expected this is pretty disappointing, because a main point of the App-V package is it is the only way to limit which applications are deployed via Office 365 ProPlus
but from what I can tell, it really isn't limiting anything beyond the start screen for most cases.

So it looks like the config xml files are the best option
http://blogs.technet.com/b/office_resource_kit/archive/2013/12/02/announcing-app-v-5-0-sp2-support-for-office-2013-volume-licensing-editions.aspx
You can now use the Deployment Configuration file to configure the Office installation. One question I often get is, “How do I disable msaccess.exe or infopath.exe from an Office install if I am not using the MSI package?” This can be done by modifying the
Deployment Configuration file in App-V with entries like the following:
<Application Id="[(AppVPackageRoot}]\office15\MSACCESS.EXE" Enabled="false">
<VisualElements>
<Name>Access 2013</Name>
<Icon />
<Description />
</VisualElements>
</Application>
That will prevent App-V from publishing msaccess.exe on the system and/or you can remove any undesired application shortcuts from publishing on the targeted computer using the shortcuts properties by deleting or commenting them out. Once you’ve configured your
Deployment and User Configuration files, you’ll have everything you need to import the packages into your App-V environment to start testing.

Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Lync 2013 and Office 365 - Desktop Client not showing contact pictures but online and mobile does.

Hello
I have gone so far of opening a support call with Microsoft but they don't know how to fix the problem also so I was wondering if anybody has a fix for me.
We have only about 25 users using Office 365 Mid Size Business - We don't have the AD Intergrated yet - that will be at a later date. So I am not doing any of this thumb photos in AD which I have read about.
So about 15-16 of the machines work fine, We have the Desktop Office 2013 installed , and in Lync everybody can see everybody's contact photo.
We have the rest which works perfect apart from showing the contact photo's - All settings are the same - When these users use the Online Web Lync or iPAD Lync, all photos are displayed....it is just on the desktop.
Like I said Microsoft spent an hour on a workstation and don't know what the fix is - we did all the deletion of the SIP Dir in the c:\users\username\appdata\microsoft\office\15.0\lync - For me , I don't see this as a game changer since all aspects of Lync
work for IM, Conference, Presentation - however I am guessing some of my users want to stare at pictures all day :-)
I would like to know am I the only person getting this?

Hi Andy,
Have you viewed this KB article:
User contact photos in Lync aren't displayed correctly
http://support.microsoft.com/kb/2497721
Kent Huang
TechNet Community Support

Problems with Lync integration in App-V Package for Office 365 ProPlus

We have problems with setting Lync 2013 to automatic start after Windows start with Office 365 ProPlus App-V Package made by Office Deployment Tool. We use latest version for both (ODT and download package) at Windows 7 Enterprise 64 bit.
We have done this for Lync 2010 and also for Lync 2013 (MSI installations) and it works correctly.
User can choose to start Lync automatically, but this settings is ignored and in virtual registry is set wrong. We look for possible ways to set this by GPO (in ADMX is not this option available) by inserting in virtual registry with Package ID and user
SID in registry path.

Usually setting apps to auto start sets a registry key under HKCU\Software\Microsoft\Windows\CurrentVersion\Run, but since this registry key is inside the virtual environment, Windows does not read it at logon.
The workaround is to either set this key in the native registry (perhaps by an App-V script), or easier still, just copy the shortcut to the Start Menu\Programs\Startup folder. Since you can't really modify Office 2013 packages with the sequencer, you'd
have to add this shortcut by modifying the deployment config file.
Dan Gough - UK App-V MVP
Blog: packageology.com
Twitter: @packageologist
LinkedIn

Lync within Office 365

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