Lync2010 Mobile client, fail to sign out

Hi,
Has anyone seen this type of issue before ?
Lync2010 Mobile client on IPAD and iPhone push notifications are working, can sign in to client, -- however most times when i sign out- my presence is still showing.
has anyone seen this type of issue before with lync2010 mobile on Iphone/Ipad. User logs in , sign out but presence is still showing as available.
Thank you,

Hi,
Did the issue happen only for you or for multiple users?
Did the issue also happen for Android or Windows Phones?
Please update to the latest version for Lync client on IPAD and iPhone and test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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    Mar  5 23:21:53 localhost Installer[1345]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Mar  5 23:21:53 localhost Installer[1345]: IFDInstallController 5CE28DD0 state = 7
    Mar  5 23:21:53 localhost Installer[1345]: Displaying 'Install Failed' UI.
    Mar  5 23:21:53 localhost Installer[1345]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
    Mar  5 23:37:53 localhost Installer[1557]: @(#)PROGRAM:Install  PRO

  • Connection attempt failed. Please try again. Cisco AnyConnect Secure Mobility Client on Windows XP SP3 -

    When trying to connect with Cisco AnyConnect Secure Mobility Client on Windows XP SP3 getting the following error:
    Function: CTransportWinHttp::SendRequest
    File: .\CTransportWinHttp.cpp
    Line: 1170
    Invoked Function: HttpSendRequest
    Return Code: 806 (0x00000326)
    Description: WINDOWS_ERROR_CODE
    Function: CTransportWinHttp::SendRequest
    File: .\CTransportWinHttp.cpp
    Line: 1178
    Invoked Function: CTransportWinHttp::handleRequestError
    Return Code: -30015479 (0xFE360009)
    Description: CTRANSPORT_ERROR_UNEXPECTED
    and finally I get the following message:
    Function: ConnectMgr::processIfcData
    File: .\ConnectMgr.cpp
    Line: 2763
    Invoked Function: ConnectMgr::processIfcData
    Return Code: -30015443 (0xFE36002D)
    Description: CTRANSPORT_ERROR_CONN_UNKNOWN
    Connection attempt failed.  Please try again.
    Any ideas, thanks,
    Ashok.

    Hi Harry,
    I only wish I were more up to speed on all of the security technology. I will contact the network administrator and pass your request to him.  I will let you know the results (probably later today).
    Here is a little background on this issue (optional reading).  All clients worked fine up until around the end of September 2013. Then, a rash of Windows updates came along.  Around Sept. 20th, I noticed I could no longer connect using the VPN.  So, I uninstalled (Mobility Client) but was not able to re-install as the https://site was not longer able to be reached.  I got the standard Microsoft 'Diagnose Connection Problems'.  So I manually installed the 'Mobility Client' but only get errors.  However, I'm only guessing at the 'AnyConnectProfile.xml'.  I may have the settings all wrong.  Don't know.
    We also noticed that all of our Windows 7 clients work fine.  None of the Windows XP clients work any longer.  I figured it was 'time to upgrade' all of our Windows XP clients.
    Regards,
    Stan

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