M-Box audio interface problem

My M-box audio interface does not show up in the audio in/out preferences for my audio applications. I have to boot up the computer while it is plugged in (via USB) in order for it to show up and function. I have tested the USB cable and other USB devices work in both ports, ruling out a problem with USB ports. Any idea?
Thank you

bbbberny wrote:
I can't get it to work with itunes, or any program that outputs sound
For that to happen you also have to open the Sound panel in *System Preferences* and designate your Tascam as the output (and input-) device.
On the 'audio midi setup' in utilities (under applications in finder), it has the device listed, but doesn't necessarily say it is connected...
If it isn't connected, it won't show up in AMS. so if it shows up, it's connected.
The device comes with its own application called 'FW-1804 manager', which does detect it when it is connected and on. A little green light appears on this program to show that audio is enabled.
Have you investigated that Program thoroughly?
The device has 12 outputs, 8 of which are adat, 2 spdif, then the 2 main analogue outputs. It doesn't say which is which in the list of outputs within 'audio midi setup', it just numbers them 1 to 12.
Here your Tascam manual should shed light on what is what. Or you may have to assign those in the control software.
The levels by each output slider are all set to 0 and are greyed out and unchangeable, whereas when the output is set to 'built in output', the faders are available to adjust.
Yes, those only appear with built in audio - that's normal. You have to set the sliders in the control program.
Does this mean that the output routing is incorrectly set up, or something along those lines? I'm pretty sure it should work, it says it is leopard and intel mac compliant.
Yes, probably.
And it does still work with the PC, leading me to believe i just need to change some settings?
Yep.
Could it be anything to do with the fact that it is a FW-400 device, with a 6 pin connection, and I am using a 6 - 9 pin cable to connect it to the FW-800 bus on the mac?
No. If the cable was faulty, it would not have shown up in the AMS utility.

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