M/c will not recognise printer installation cd

Having problems with a friends newish mac.  It will not recognise cd's (not sure if that is all cd's). I am trying to install a new printer but m/c will not recognise installation disc.

A. Printer:
1. What make and model?
2. Install software from Apple or mfr.'s web site.
C. CD's
1. Try several.
2. What exactly happens?

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