M$ KB2709289 hotfix support from toshiba

i recently tried to due a system restore using the windows 7 recovery environment mode and received an error when i attempted to do a system restore. looking up the error on line brought me to this M$ support page; http://support.microsoft.com/kb/2709289. while the hotfix can be implemented by end-users, the process is a lot more complicated than simple installing an update. the page also has this note; "Note If your environment is an original equipment manufacturer (OEM) product, contact the OEM vendor for more information"
So does Toshiba have an update or something that will install the patch to the windows 7 RE on laptops that were shipped before may 2012 (when the patch was released)?
Toshiba Satellite P500-ST6844
PSPGSU-OQ2012

i'm not sure what you mean by history. do you mean the history of my laptop or why i needed to use system restore?
my laptop was purchased from toshibadirect.com in may 2009. I chose to custom order my laptop, and after recieving i there were some issues with it involving a incomplete factory image and missing default toshiba software (not office). toshiba exchanged the laptop (for free) for the one i have now, as one of the custom options i chose for my laptop, i chose Windows 7 Ultimate x64 as my choice of OS. as soon as win7's SP1 came out, I installed it. i dont remembe rwhat the serial or model number of the 1st laptop was, but i do know it was different to what i have know
the reason my p500 wont boot properly atm is i accidently screwed up a important registry key related to a critical windows service while i was working on an issue involving my home network connection settings. it was one of those "oops, that wasn't the key i was supposed to delete moments". when i did it, windows gave off some weird error i hqave never seen before saying something simialr to "windows has detected changes to...... and needs to reboot." I thought i had things well in hand with the ability to do a system restore.
but restore is not working.
windows is able to boot....sort of. iwindows keeps telling me that windows 7 is no kinger genuine because of file changes or something. everytime i run system restore from the recovery evioroment, it ended with an error 0x800ffff . I ran the usual checks for issues, chkdsk, sfc, etc. and those came back clean. I hardly ever use sytem restore. so this issue could have existed for quite a while with out me knowing. I also uninstalled all my security software. still no dice. a google search turned up the m$ KB. I even tried using previous restore points further back than i wanted to go (more than three days) and no matter which point i used, it errored out.
i was able to uninstall my av/firewall from the recovery envioroment by using the manual uninstaller provided by the av/firewall maker (eset)
i would rather not have to restore my system from one of my backups oor do a factory restore, especially when the fix is so tantalizingly close.
I could implement the fix on my own and update the wim file that contains the recovery envioroment, but i probably risk fouling up the toshiba options if i do so. also the process for getting to and accessing the file is more effort than i want to put out for something that should be fixed by toshiba, not me.

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Solved!
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