M key/caps lock not working

Hello. I've had my Macbook since December 2007. Since day one, I have to press harder on both my M key and my caps lock key to get them to work. I can press pretty lightly on all my other keys and they work just fine, but I practically have to slam my fingers down on these two keys. The only option that support gave me was to visit an Apple Store. However, the closest one is two hours away. Is there anything else I can do to fix this? Why can't I just send it in?
Thanks.

OPPs
Message was edited by: collegeperson

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