M:Vision Radio is DEAD AGAIN!!! I think Creative has a bigger problem on their hands

I got my first Vision in MARCH it worked well then after 2 weeks the radio stopped working all I got was static; then a couple weks later I had a accident with the Vision and it broke and in early MAY I went to Circuit City and got another one. It worked fine and then almost 3 weeks after that the radio stoped working again. All I get now is static, now this can't be a simple coincidence and from reading other people posts in the forum they're havng the same exact proplems. I think there is a defect in the Vision M radio because I can't seem to figure out what the problem is...Now what the **bleep** should I do, because the main reason why I got this thing is because is because of the radio... Should I return it to the store and get another one...
AND DOES ANYONE HAVE CREATIVE'S CUSTOMER SERVICE NUMBER?Message Edited by imthatguy on 06-08-2006 09:24 PM

imthatguy,
Have you try updating the firmware and see if it hel
ps.
Also, you can find the support contact information on your installation CD under the 'Support' folder.
Jason

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