M277dw

I just purchased the laser jet color M277dw and set it up on the wireless. Did a test print and network test and everything works. However, when I go to print anything from excel or the internet, it wont print. Even when I connect the printer with the USB plug, it still won't print. I downloaded both the firmware and HP Easy Start from the internet and still nothing.  Help...

I just purchased the laser jet color M277dw and set it up on the wireless. Did a test print and network test and everything works. However, when I go to print anything from excel or the internet, it wont print. Even when I connect the printer with the USB plug, it still won't print. I downloaded both the firmware and HP Easy Start from the internet and still nothing.  Help...

Similar Messages

  • Looking for a driver for HP M277dw for MAC OS 10.6.8

    HI friends,
    I have a new model of HP MFP M277dw. Unfortunately HP does not have a driver for my OS 10.6.8. I don't want to upgrade it.
    Can you help me where to find a driver.
    Thank you in advance.

    Try this:
    Printer and Scanner software available for download:
    http://support.apple.com/kb/HT3669?viewlocale=en_US
    But if HP haven't made a driver, doubtful anyone else has.

  • HP Laserjet Pro 400 color M451dw vs HP laserjet Color Pro MFP M277dw

    Dear,
    Could you tell me what the main difference is between to printers. At this moment I use the Laserjet Pro 400 M451dw but I am very interested in the new Laserjet Color Pro MFP M277dw because you have the copy/scan utlility on this printer. Kind regards.

    @ammarch 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • HP Color LaserJet Pro MFP M277dw digital sending feature

    Does the HP Color LaserJet Pro MFP M277dw support the scan to file over network feature? 
    I have a Windows Server with a file share, and I want users to be able to scan documents to the file share. Can I do this with this printer??
    Kindly help...

    John_Getzke, Thanks for your suggestion. However, I was using administrator accounts. I tried to create a new administrator account to do it again, but got the same result. lateblue

  • Color Laserjet Pro M277dw making weird noises when printing

    Hello Everyone, At my office we bought the Color Laserjet Pro M277dw printer last week, and since then everytime we print, the printer makes really weird noises. We checked inside but everything inside looks to be okay . Here you have the link with an audio I recorded with the sound it makes. Thank you very much and it would be great if you guys could help us to find a solution! Best, Lorena 

    Grinding can only mean physical damage to the printer.  You need to isolate the sound and replace the part to resolve the problem. The good news is that this is a new printer and will be covered by the warranty.  Contact HP directly and have them run you through the options.  It shouldnt cost you anything, but you do need to contact them directly.

  • HP Color LaserJet Pro MFP M277dw Installation Issue

    Hi, I purchased a new HP Color LaserJet Pro MFP M277dw yesterday, and is having difficult time installing the driver. I tried downloading it online and using the CD that came with it. I have also tried to install in two different computers, one is a desktop with Windows 7 Home Premium, the other is a notebook with Windows 8.1.  In all instances, it stops at "preparing for installation" stage with an error message that reads "A probelm occured while preparing to install software to your system. Please restart your computer, and run this installation again. If the problem persists, please check the product support web site for your product". I tried to restart the computers many times, and I have also tried to change windows "User Account Control Setting" to the least sensitive level, but still to no avail. I need help! Thanks,lateblue

    John_Getzke, Thanks for your suggestion. However, I was using administrator accounts. I tried to create a new administrator account to do it again, but got the same result. lateblue

  • HP LaserjetPro M277dw printer and windows vista driver installation issues

    I ust got the hot off the press HP Color LaserJet Pro MFP M277 which seems to be a miraculous machine.  Just one problem.  When trying to download and install the printer driver it goes through the whole process and then tells you the driver will not work with this operating system.  
    Hmmm.  It says on the HP website that this is the correct software for this machine.  I have been through at least 10 HP support people up to Level 3 support and hours of online work with HP people trying to install the software.  The word I get back is that it will not work with my machine.  So I am wondering if I have a Windows Vista 64 bit machine, and the software says it is for that machine, but it wont load, what machine will it work with?  The last person I worked with just told me I will need to get a new computer.  I thought I just bought a printer that would work with my computer, and now I am told i have to buy a new one?  
    Any ideas on how to get the software to load?  I have some functionality, such as wireless network printing that one technician was able to get to work, but no scanning.  Another technician changed all the permissions for installing various programming segments to "everyone" but that didnt work either.  He had it so messed up that the it would not print anymore wirelessly either.  I had to restore to an earlier date after that guy got off my computer so i could at least get some functionality back.  
    So, without the driver, I cannot scan to this computer, and i really dont know what other good things i am missing out on because I have never experienced the correct configuration......please help if you can.  I need to send the machine back within a certain time period, and I really do think it is the solution for my business, if I could get it to work......Thanks!
    PS Direct connection to computer and downloading software that way does't work either.....cannot use the printer directly connected.....

    Hi,
    Is it the following one ? If not, please download then try again:
        http://ftp.hp.com/pub/softlib/software13/COL60646/kj-145845-1/HP_LaserJet_M277_PCL6_Legacy_Print_Dri...
    By the way, what is the model of your Lasejet M277 printer ? Must be M277 something.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Reset Password - HP Color LaserJet MFP M277dw

    I forgot the printer password and cannot find out how to reset to factory settings (or the password itself) without entering it. How can i reset the password? (To be more precise the password I set is not accepted afterwards but probably I misspelled it twice ... (length 20, lowercase characters and numbers)

    It is a bug in the web-interface! Solution: The length of the password has to be max. 16 characters. (While setting the password there is no warning.But when trying to change (secured) settings later you have to use the first 16 characters of your  password!)  PS: To reset the printer I pressed the lower left corner of the touchscreen + Home + Return while powering on the printer

  • Color Lsr printer MFP M277dw

    Went thru steprs to install but I can't print or scan. When I try printing it says printing document but nothing happens. When I push the scan button on printer it says it's not set up.

    Hi , I read your post and see that you aren't able to print or scan. I will certainly do my best to help you. I have provided some steps to try to see if we can resolve this issue. Try and print a hardware self test on the printer to find out if it is a hardware or software issue.Go to Setup, Reports, Configuration Report. If the printer is networked, check the IPv4 address and try to access the printer's Embedded Web Server, by typing in the IPv4 address into your web browser's address bar. (Safari)Did it load the webpage? Repair the Disk Permissions on the Mac:Close all applications.On the Apple menu bar, click Go, click Applications and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left.Click Verify and then Repair Disk Permissions. Restart the computer.. Reset the Printing System: Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Click the Apple icon and then click System Preferences.Click Printers & Scanners.Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system.Then click the + sign to add the driver, highlight the printer. Then click on the Add button. How is the printer connected? (USB/Ethernet) If you appreciate my efforts, please click the 'Thumbs up' button below. If you have any issues, please let me know what steps you have taken and the results. Thank You.

  • HP Laserjet Printer and Vista

    I bought a new HP color LaserJet Pro MFP M277dw yesterday.  I took it home and hooked it up and tried to run the setup disk on my HP laptop with Windows Vista.  The disk said it was not compatible with Vista.  The existing software on my computer I've always used with past printers said the software didn't load and won't open and to contact HP.  So after hours of work I downloaded and installed several of the drivers from the HP download page.  This did get the printer to print, but the HP scanning software doesn't work.  I spent 3 hours with online chat last night to no avail.  Basically I'm being told that the full feature software isn't available for Vista although it says on the box Vista compatible.  HP needs to issue updated software or a patch to allow the scanner to function through the meant software and whatever else is on the setup disk.

    Your HP Color Laserjet 2840 is compatible to Mac OS X.
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=de &prodNameId=445197&prodTypeId=18972&prodSeriesId=445194&swLang=18&taskId=135&swE nvOID=4082

  • Install disk doesn't work with Windows Vista

    I just bought a new HP Color LaserJet Pro MFP M277dw and the install disk isn't compatible with Windows Vista.  Apparently there's no ful feature option for Windows Vista on an HP laptop.  After several hours of work I downloaded several drivers and got the printer to print, but the scan function doesn't work that well without the HP software which hasn't been created for Windows Vista.

    I am having a very similar problem but do not have an answer either.  I am running an X61 Type 7676A12 with a Lenovo ACP50 port replicator FRU part number 40Y8160.  I am running Windows XP Pro.  The port replicator has never been very great and would not restore the external monitor picture properly when the laptop had been in sleep mode however it was serviceable if not optimal.  After downloading and installing the October MS security updates the machine would get a BSOD when the port replicator was plugged in.  Remove the replicator and reboot and it worked ok.  Plug it in again and BSOD.  I tried upgrading the drivers from 5.1.4a to 7.1.1.03Aug07 and then to 7.1.2.  No go.  Emailing Targus with the problem got no response.  The port replicator is now relegated to my junk heap of useless rubbish.

  • HP Color LaserJet Pro MFP ME PCL 6

    I've been using the printer for about 1 month and no problems.  Just tried to print a document and now its printing with color lines thruout the page horizintally.  checked my cartridges and it shows they are more than 50 % full.  

    Hi , I would be happy to help you with your MFP M277 DW, I understand your printers have horizontal lines through them. Please use the following document to troubleshoot the issue: Fixing Print Quality Problems for HP Color LaserJet Pro M252n, M252dw, MFP M277n and M277dw Printers. I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
    Step 1. Open link: www.hp.com/contacthp/
    Step 2. Enter Product number or select to auto detect
    Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
    Step 4. Scroll down and click on: HP contact options - click on Get phone number
    Case number and phone number appear.Best of luck!

  • Photo Printing on laserjet

    Can't find the settings for photo printing on my new laserjet m277dw ? Under paper it lists a lot of different paper types but no gloss photo paper and no photo quality settings. Help !!!

    Hi -
    I can't tell from your post which specific jam you are experiencing.
    I found the following on the HP.com support web site at
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01450544&jumpi...
    On this page are a lot of possible jam causes and solutions.  This one is a description I think sounds similar to your report. 
    Common causes of jams
    Cause: When printing on lightweight paper or on jobs with heavy toner coverage, paper is wrapping on the fuser causing Fuser Delay Jam or Fuser Wrap Jam messages.
    Solution: Set the LIGHT MEDIA optimize mode on the Print Quality menu to ON .
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say Thanks by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as Accepted Solution

  • New out of box Laser Jet M252dw does not print color, only black

    New out of box, M252dw does not print in color and I can not find any option off to account for that.

    Hi , Welcome to the HP Forums! I understand that you cannot print color with your HP laserjet M252dw, on Windows Vista. I am happy to help!  Please, try the steps within this print quality guide, Fixing Print Quality Problems for HP Color LaserJet Pro M252n, M252dw, MFP M277n and M277dw Printers. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • Error message "HP CLJM277 Scan was not found"

    I made a basic error by installing my new MFP M277dw "all in one" the same day I upgraded to Windows 10. I don't use a wireless network but my wife has wireless junk all over the place. I just have the unit connected directly to my desktop computer. As an aside, I don't like the fact that the scan menu doesn't say "save to computer". That complaint aside, when I click on the icon for the "HP CLJM277 scan" all I get is the error "HP CLJM277 Scan was not found".  I assume this icon was meant to initate some scanning software??   I did just upgrade the unit's firmware from the HP website if that makes a difference.  It prints fine and I was able to use some "HP scan and capture" app thing, and it did work.  Any suggestions on getting the basic unit to scan to my hard drive with the manufacturer's package? they used to allow cropping and image adjustment which is good for my applications.  Any help would be appreciated. thanks

    I made a basic error by installing my new MFP M277dw "all in one" the same day I upgraded to Windows 10. I don't use a wireless network but my wife has wireless junk all over the place. I just have the unit connected directly to my desktop computer. As an aside, I don't like the fact that the scan menu doesn't say "save to computer". That complaint aside, when I click on the icon for the "HP CLJM277 scan" all I get is the error "HP CLJM277 Scan was not found".  I assume this icon was meant to initate some scanning software??   I did just upgrade the unit's firmware from the HP website if that makes a difference.  It prints fine and I was able to use some "HP scan and capture" app thing, and it did work.  Any suggestions on getting the basic unit to scan to my hard drive with the manufacturer's package? they used to allow cropping and image adjustment which is good for my applications.  Any help would be appreciated. thanks

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