M3035 - brand new - and NOT SUPPORTED ?

Hi - new to all this -- trying to figure out how to scan from a Mac using a brand new ( to us ) M3035MFPxs we got from TigerDirect. Trying to log in for on line chat and we get a ... "we are sorry .... is not a currently supported model ...for e-mail supoport contact HP ( but not giving us an e-mail address )
Did we buy something from Tiger Direct that is without factory support? ps - -we are in Canada
How do you scan items thru a Mac osX (10.5 )
Regards
Greg H
Message Edited by GregGGH on 07-08-2009 12:18 PM

Just got my new shuffle today and it's been "charging" for over 6 hours now. Still the orange light...

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