.m4r files sync but don't appear AND outlook contacts won't add to iphone?

hi guys,
This is my first post, made just a day after I got my iphone.
Now don't get me wrong, i love the iphone, but i'm worried i might have to send it back due to 2 glitches:
1) I exported all my contacts onto my computer from my old k800i, then imported them into contacts on outlook. Then I synced my iphone to outlook through itunes and it appears to be doing something on the itunes bar only for me to open my phone when it's done and the contact list is empty. It's synced the calender and itunes music thought.
2) I sent some ringtones to my friend who has a mac (I have a PC) and he changed them to .m4r files on that garage program on the mac, then he sent them back, i dragged them into the ringtone folder and they appeared. I went on itunes and they appear in the iphone tone menu, i sync with the actual phone and after saying it's done they don't appear in the tone menu on the phone.
That's 2 annoying things, do I need to send it back?
Any help would be great, thanks for your time.

Hi,
Please follow the steps below to make sure the reminders have been enabled in Outlook:
On the File tab, click Options.
Select Advanced in the Outlook Options dialog box.
In the Reminders section, select Show reminders.
Click OK.
I also found a similar thread here:
http://social.technet.microsoft.com/Forums/windows/en-US/70bbd99e-6c1b-4a56-b1eb-f1812f96ed56/outlook-2010-reminders-not-appearing-in-outlook-but-appearing-on-iphone
As mentioned in the thread, you can try these steps:
Use MFCMAPI to delete the Reminders Folder, then run "outlook.exe /resetfolders" to recreate this folder:
Download MFCMAPI:http://mfcmapi.codeplex.com/releases/view/118446
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If the problem persists, try to recreate the user’s profile of the Outlook to check this issue:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

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