M500 Windows Sync problem

Never had any problem with my M500, until I just created approx. 25 notepad notes from a seminar, two days ago. After copying them, deleting them, thats when my sync problem occurred.......Now I can't even open my desktop version! Its warning: Cannot open Datebook data. Sync attempts begin, but then gets hung up on the Expense records, and I don't have any Expense records in that folder!!! Help! My handheld works.
Post relates to: Palm m500

If Palm desktop will not open with the error you are reporting, the datebook folder typically contains corrupted data.
Do you have the current data on the handheld?
If you do, you can rename the datebook folder to datebook.old and see if Palm desktop will open.
On the PC, go to my computer, local disk ( typically driveC ) , program files, palm or palmone, look for your username folder, open the username folder and find the datebook folder. Rename this to datebook.old. Open Palm desktop and see if will open without errors.
If it opens and you have the current data on the handheld, change the hotsync conduits to handheld overwrites desktop, you can set the expense conduit to "do nothing" and sync.

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Calendar / Windows sync problem

My iPhone syncs contacts, etc. just fine with Windows. However, I get an error message syncing the calendar: "the sync server failed to sync the iPhone". Odd message. Any suggestions??? Thank you!

Hi,
For this problem, it would be better to contact Windows Phone support for further assistance:
http://answers.microsoft.com/en-us/winphone/forum/wpemail?tab=Threads
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows Sync Problem

I'm running Windows XP SP2 with Office Pro 2007. Immediately after installing Office I can sync my iphone and both Outlook contacts and calendar sync just fine both ways. After a day or two the iphone goes through the motions as though it is synching but no data is synched either way. I can reinstall all of the Apple software and it does not fix the problem. I can try the setting that just copies all data from the PC to the iphone but that does not work either. I try resetting sync history but still no joy. But if I just uninstall and reinstall Office 2007 it will start synching successfully again. It will work for a day or two then will continue to go through the motions of synching but no data is synched either way. Same behavior with Office Pro 2003. I wasted my money on the upgrade and it did not solve the problem.
I talked with Apple support about this and after trying a few things that did not solve the problem, I was told to call Microsoft because they did not really have the expertise to figure out the problem. Gee thanks Apple.
Does anyone have any ideas on what could be causing this? Thanks.
Dean
Reno, NV

If Palm desktop will not open with the error you are reporting, the datebook folder typically contains corrupted data.
Do you have the current data on the handheld?
If you do, you can rename the datebook folder to datebook.old and see if Palm desktop will open.
On the PC, go to my computer, local disk ( typically driveC ) , program files, palm or palmone, look for your username folder, open the username folder and find the datebook folder. Rename this to datebook.old. Open Palm desktop and see if will open without errors.
If it opens and you have the current data on the handheld, change the hotsync conduits to handheld overwrites desktop, you can set the expense conduit to "do nothing" and sync.

Hot Sync problems with Windows Vista using a Tungsten E2

Need Help solving a hot sync problem. Have a Tungsten E2, about a year old. Use Windows Vista OS. Can not sync to desktop. It worked fine for awhile then stopped sync'ing. Have reinstalled Palm Software, Have downloaded Palm 6.2. Have deleted all 3rd party apps,,,and their back up files. Particulary,,,,Epocrates apps, Took over my PDA. Installations and updates gets to synchronizing Calender and 'freezes' have left it on overnight figurng lots of data,,,,no progress. I need help. I really enjoy using this equipment. I use my PDA for all my scheduling of work shifts appts etc. I would appreciate some suggestions. Thanks in advance. Mike.
Post relates to: Tungsten E2

Hi.. Welcome to the Palm forums. So if I am understanding you when you try to sync it goes to calendar and freezes and never completes the sync. That being the case the first thing you want to do is go to the conduits and turn off calendar then sync and all should be successful, except calendar will not sync. What this indicates is that you have corrupted data in your calendar, most likely on the E2. Do a google search on your computer for a utility 'dbfixit' and download it to your computer. Extract it so you have the dbfixit.prc file and double click on it to put it in the installer. Then, insuring the calendar conduit is off, sync to install it. Once installed run dbfixit. This utility is free or can be purchased for (I believe) 12.95. The free version will search for corruption and problems let you know where they are and you will have to manually fix or delete them. If you register it, when you run the utility it will find the errors and fix them as well. Once all errors are fixed, turn the calendar conduit back on and you should be able to sync.

Photo sync problem with Windows Vista?

I did some searching and was wondering if there is a solution to the photo sync problem with Windows Vista. I have gone the route of changing some of my photos to bitmap files but this is was way too much work just to view on ipod. I like to email Apple but could not find a link to do so. As far as I know I have all updates but still the iPod does not sync photos. Is there an update to this that I am missing or am I stuck changing all my photos to .bmp files?
Thanks,
Dean.

I checked out the article and not much help, thanks anyway.
Would it make a difference if I purchased Adobe Photo Album or would I still be stuck with changing and saving files to .bmp extensions? I have Adobe Photoshop album starter but still have to change file extensions.
If someone has a solution to this problem I would really be greatfull. I did contact Dell as this is a brand new computer and that was a wash. They did give me a number for Apple but of course I bought the iPod off of ebay and has no warranty on it so unless I pay a fee I'm not calling. It just blows my mind that Microsoft and Apple can't or won't come up with a fix. But I guess when Microsoft wants you to buy the Zune or Apple wants you to buy the overpriced Macintosh why would they waste time on having there products compatible with each other.
Thanks.

ITunes on Windows 8 Syncing Problems Solved!

NOTE: I have only had this problem on Windows 8, not Windows 7, so if you're having trouble on Windows 7, this might not help you.
If you are experiencing the issue where your device never fully syncs, disconnects halfway through, freezes after "waiting for changes to be applied," then I believe this solution will help you.
Follow these steps:
1) Locate your iTunes.exe file. This can be found by the following path: Start--> All Apps (little arrow that appears on bottom left of screen when you mouse over it) -->This PC (on the far right) --> whatever drive you installed iTunes on (if you are not sure, it is the C drive by default) --> Program Files (x86) --> iTunes --> in this folder you will see a file labeled "iTunes.exe" or just "iTunes" make sure you're NOT on the "iTunesHelper" icon for the next step.
2) Right-click on the file and hit "Properties"
3) Click the tab labeled "Compatibility"
4) Check the box labeled "Run this program in compatibility mode for:"
5) Click the drop-down menu just underneath that check box and choose "Windows 7"
6) Now check the box labeled "Run this program as an administrator
7) Click "Apply"
8) Click "Ok"
9) All done! Now try syncing whatever device was giving you trouble and it should work. My iPhone had to sync about 3000 songs and it failed about halfway through, but all I had to do was restart the sync and it finished the remaining 1500 or so.
Just thought I should offer this tip for those of you running Windows 8 and having syncing problems .

Yes that is a standard fix:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPhone 3GS SYnc problems with Windows 7 64 Bit

I am having sync problems with windows 7 64 Bit.
The iPhone syncs a few tracks then hangs, a few minutes later itunes tells me the iphone has timed out.
Anyone have any ideas about this. I have tried different USB ports, cleaned the apple USB cable contacts with Servisol, restored the iPhone and reinstalled itunes.
iPhone and iTunes are latest versions.
Thanks
Joe

"Try this connect the iPhone, let the mtp driver installation fail, then go into the device manager and uninstall the unknown mtp device. If you then scan for new hardware from the device manager it should recognize the iPhone & update the driver."
Ok here's what I did:
1) Connect the iPhone (iTunes had been installed)
2) No MTP driver installation is happening as Windows detects iPhone successfully
3) Open Device Manager
4) There seems to be 2 drivers for iPhone that are active now, although I still can't see which one is the MPT driver you're referring to.
One of them sits under Portable Devices: "Apple iPhone". If I view the details of this driver, it lists the following files:
- C:\Windows\system32\DRIVERS\UMDF\WpdMtpDr.dll
- C:\Windows\system32\DRIVERS\winusb.sys
- C:\Windows\system32\DRIVERS\WUDFRd.sys
- C:\Windows\system32\WpdMtp.dll
- C:\Windows\system32\WpdMtpUS.dll
The other one sits under Universal Serial Bus controllers: "Apple Mobile Device USB Driver". And as indicated by Joe above, it lists the following files when I view the Details:
- C:\Windows\system32\Drivers\usbaapl64.sys
- C:\Windows\system32\usbaaplrc.dll

Windows XP Hot Sync Problem

OK, I went to the Hot Sync problem thread (Start here) and didn't really find anything that might help me with what I've experienced. Last week I did a Hot Sync as normal but with this particular sync I received a message that there was an error and to look at my sync log. I went to the log and the following message appeared:
-- Calendar
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 7099, Handheld = 7081
The only problem with this message was that when I went to delete some records ALL my calendar items had been deleted! Another sync didn't fix the problem.
Based on a prior problem with my address book, I decided to upgrade to the newer Hot Sync (6.x) which didn't fix the problem.
Both my datebook .DAT and .BAK files are at 1,682KB...so I'm wondering if they are really empty?
So, I'm looking for help in trying to restore my datebook data as there are important items from the last three months that I've lost.
Any ideas?
Post relates to: Palm TX
Post relates to: Palm TX

Please excuse this new account name...I'm having an account(s) problem...but this is still that same person with the original problem...
This was the very first Hot Sync log message between my T/X Palm and my laptop (Compaq). [Shown just below these words.] What I don’t understand about this is why there isn’t a warning message if my computer datebook.dat file is running out of space. My hard disk is far from running out of space. However, after all the potential advice and various activities I’ve done, I suspect this wasn’t the problem at all.
-- Calendar
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 7099, Handheld = 7081
After this I did an upgrade of my desktop software from v4.x to v6.x (Access) which had no effect on the problem.
I also installed the DbFixIt software and it found lots of errors and corrected them. As a matter of fact I’ve run it a few times after trying unsuccessful Hot Sync’s and after each I’ve had more errors to fix.
Now this error occurred in mid January (I don’t remember the exact date.) So even if my laptop data space was full I had another possibility in that I also have a desk/tower computer that I hadn’t sync’d with since September 08. See below the line…
OK, so after getting the DbFixIt software advice and running it, I decided to see about restoring Date data via my older desktop computer. So after “fixing” the datedata DB, I set the Hot Sync on my tower unit for the DESKTOP to overwrite the handheld. After which I got this message below:
HotSync session started on 01/22/09 15:40:02, and completed in 154.0 seconds
Date Book synchronization aborted
Duration: 43.6 seconds
Could not read the next handheld record.
Please check your connections and try again.
Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 6910, Handheld = 7099
And guess what! It still blew away my old desktop data just like it did on the laptop! I have a very hard time understanding why this happened given what I selected for updating.
OK, so now I’m resigned to the fact that I’ve lost all my date data, some of which was very important. Unfortunately I established backups just around this time and none of the backups have the correct data that I know of. I have backed up the data files to a USB hard disk and I’ve also subscribed to Carbonite which is backing up my data as well. Would you say that this is good enough?
What I want to do now is determine if my handheld has a hardware problem or not because I don’t want to loose my address DB data as that’s even more critically important than the date data. So if you have further suggestions on how to ensure the proper and correct operation of the handheld, I would greatly appreciate it. Thanks,
Post relates to: T/X
Post relates to:

I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

I have set up my new iPad 2 on my computer (Windows 7), but experienced syncing problems from the start. It seems that although my iPad is regognized in iTunes as it appears there, it only gives met the options to set up as a new iPad or restore from the backup, no synching options. What do I do?

File>Devices>Transfer Purchases will transfer the itunes purchases to your ocmputer.
You should sync your ipod to your computer regularly.

Outlook 2003 + iPhone calendar sync problem solved

Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
Hope that helps.

Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
Cheers

2014 Sync problems on iPod classic / Please help!! 2014

Hello community!
I really need some help with this problem I am having... I have done some research for the past few days on my own but nothing I have found has helped.
First some specs on my device...
iPod Classic: 80 GB (I believe this is iPod with video, assumed on the fact that it supports movie syncs)
iPod software version: 1.1.2 (up to date according to iTunes)
Formatted for Windows
Syncing to Dell Inspiron with Windows 7
iTunes updated to current version (11.4)
I had much mof my music library uploaded onto my iPod for quite sometime. (close to 14,000 songs synced at 192 kbps) I often like to put my iPod on shuffle and just listen to whatever comes on, but here and there I will skip songs until something I am in the mood for comes on... I began to notice that my iPod was freezing (ON THE DISPLAY ONLY!!! Playback through speakers continued) when I would skip through songs... Once the screen dimmed however, I could once again skip to the next song. I figured this was a problem concerning corrupted files or something similar. These are the steps I took..
1.) Updated iTunes to version 11.4 and checked for further updates
2.) ATTEMPTED to check disk within Windows (was unsuccessful and heard the iPod making a lot of 'clicking' noises from within the casing)
3.) Performed an iPod restore within iTunes
4.) Performed a check disk within Windows and recovered any bad sectors (SUCCESSFUL)
5.) Selected 'Music' sync and the option for 'Entire music library'
6.) UNCHECKED 'Include music videos'
7.) Reconfigured settings as they were before and made slight changes..
     a.) Checked 'Open iTunes when this iPod is connected'
     b.) Checked 'Sync only checked songs and videos'
     c.) Checked 'Convert higher bit rate songs to '192 kbps' AAC'
     d.) Unchecked 'Manually manage music and videos'
     e.) Unchecked 'Enable disk use'
8.) Began a sync on my iPod... With well over 10,000 songs I knew this was going to be a lengthy process.. I left computer unattended..
When I returned to my computer, iTunes was unresponsive... The only way I could get iTunes to show was to minimize a Window on top of iTunes. iTunes states 'Syncing iPod... Do not disconnect' but does not show a rolling progress bar.. I cannot cancel sync, I cannot eject iPod, I cannot close iTunes...
I attempt to eject iPod device through windows, UNSUCCESSFUL (Cannot unmount generic volume while the device is in use)
I 'Ctrl+Alt+Dlt' to Task Manager and End Program 'iTunes' UNSUCCESSFUL..
I End Process 'iTunes.exe *32' and eject iPod through Windows SUCCESSFUL
When the iPod displayed 'OK to disconnect with load bar, I disconnected the device.
As soon as this bar was full iPod IMMEDIATELY rebooted completely and powered back up with only 20 songs synced. (Frustration ensues)
Confused and thinking maybe my screen saver caused an interruption during the sync, I changed screen saver and power saving options to eliminate any possible interruption, REPEATED STEPS 3-8 ABOVE, and started sync again.. Left computer unattended
Again, coming back to computer much later, iTunes was in the same unresponsive state. Closed iTunes and began looking for answers on the internet. Any and all answers I found stated I should restore iPod, update iTunes, run diagnostics tests, etc., etc...
All of which I had done EXCEPT for running a diagnostics test..
Running a diagnostics test: I ran only the tests concerned with 'Device Connectivity' and 'Device sync' tests.. Here are the very interesting results I yielded from these tests...
Device Connectivity Test:
Support services:
     'iPod support service is running.' Status: GREEN
     'iTunes Helper is running.' Status: GREEN
     'Apple Mobile Device is running.' Status: GREEN
Ports:
     'USB ports verified.' Status: GREEN
     'No FireWire (IEEE 1394) ports found.' Status: GREEN
     'iPod found.' Status GREEN
ALL TESTS PASSED
Device Sync Tests
Results:
     No iPod touch, iPhone, or iPad found. Status: RED
ONE OR MORE TESTS FAILED
I am at a loss, I realize that Apple has discontinued the iPod Classic but does that mean iTunes will no longer support these devices!?
And if ANYONE has ANY suggestions for possible steps I can take to regain syncing privileges to my iPod once again, please let me know!
Also, I have diagnostics test results saved on my desktop and available to post if required!
Thank you for any and all help!
-Chris

!UPDATE!
I made several adjustments to my sync options and made some progress and am now trying to sync in 'stages' as I like to think of them.
Here is what I did:
1.) Under 'Music' tab in 'My iPod' options I opted to sync 'Selected playlists, artists, albums, and genres'
2.) Selected a small portion of tunes I know I want on my iPod (ended up being close to 3,500 songs.
3.) Under 'Summary' tab I unchecked the 'Sync only checked songs and videos' box
4.) Unchecked 'Convert higher bit rate songs to ___ AAC'
5.) Checked 'Enable disk use'
6.) Ran a SUCCESSFUL sync!
I am now running a sync keeping the same adjustments in place and have added 6,556 songs. (SYNC IN PROGRESS)
I am wondering if trying to convert that many songs to a lower bit rate is causing sync problems and it appears as if I am at least making progress on this. HOWEVER, I really prefer to decrease the bit rate on my songs so I may fit more on my iPod... Usually most of the files I have in iTunes are at 320 kbps with a select few at 192 kbps. I would like to make everything the way it was before my first iPod restore.. 192 kbps, but this also seems to be the cause of the sync problems I am having? Anyone else have a comment on this?
Thanks again
-Chris

Iphone 5 and windows 8 problems

I am having syncing problems with my iphone 5 and windows 8.

whats your exact setup as in how do you do it?
what do you do?
what result do you expect?
what result do you receive ?
how does what you receive differ from your expectation?

Itunes 10.2.2.12 - All Itunes 10 Version Sync problems

I am using Windows XP PC latest service pack, I have a newer 5th Gen 16GB Ipod Nano, I now have the latest Itunes 10.2.2.12. Every since I have had this newer Ipod Nano,and with first version of Itunes 10, nothing but syncing problems. After calling Apple Ipod Tech Support, and scouring Apple Help screens and forums, just like Apple Tech Support reps, the recommendation is mostly the same, they have me go through the grueling, time consuming process of Uninstalling and Re-installing Itunes, which I have done many times, sometimes it would help in syncing, many times not.Also tried other Apple support recommendation tricks with Apple Mobile Device too, and even upgraded to a Higher speed USB Port,again it would sync for a while and then eventually would start having same sync problems again, even after updating to the latest Itunes. Errors: Itunes is Unable to locate Ipod attached, or The required folder cannot be found.
When exactly will Apple tech Support put out a New Fully Stable Itunes Version to correct and remove these problems that occur over and over again, with so many Ipod users online?? I am getting so frustrated, that I am looking for Itunes and even Ipod better alternatives to avoid these big time consuming headaches. Anybody have a Full solution, or at least somewhat permanent Solution to these Ipod sync Errors?? Thanks for your time.

well i'm running iTunes same vsn on a brand new iMac i7 2.93GHz and i'm constantly having to wait while the old beach ball of death appears. it usually only halts normal operation for 15 to 40secs but thats ridiculous enough. i've got 16Gb of DRAM and even with no other apps running this happens - and it happens about every 3 mins or so. crazy.
9037 songs in the library.
i guess this is better than iPhoto 9 which crashed and refuses to boot full stop, in spite of several re-instals.
and i thought the new world of apple was gonna be rosy. hmmmm.

Sync problems with my iphone

Can anyone offer suggestions for trobleshooting sync problems with my iphone. Recently I have connected my iphone and my ipod to my computer while having itunes open and I do not see my devices in itunes. I have powered off the iphone and powered back on and I have the most recent version of itunes on my computer. I have also tried multiple USB ports and multiple cords on my computer. When I go to file in itunes, Sync is not an option (greyed out). Any suggestions?

Had the same issue last year on XP Pro.
1) Start->All Programs->Apple Software Update Run this and make sure your up to date on iTunes.
2) Unplug both devices.
3) Restart the computer (I know your tired of being told this-it's a windows thing and sometimes it's a PO'd IT person thing either way do it).
4) After restart open iTunes.
5) wait a tad for iTunes to open all the way up, navigate through your music to make sure. Then connect the iPhone. Watch your clock area and you should see two pop-ups. One says Found new device, second says iPhone.
Last, if it doesn't appear it's because windows photo capture is trying to connect to the iPhone. Minimize iTunes and you'll probably have a pop up sitting there. THIS WINDOW will not show up in the task bar.

Sync problems with iCloud & Outlook 2010?

I am having sync problems with Outlook. Sync seems to cause outlook to crash, run boggy, etc. Tried Code Two software to sync which only made thing worse. Any ideas?

Another way to put it would be: What is the optimal combination when you have a Windows PC running Outlook on one hand, and want to sync contact and calendar information with your iPhone over the Internet?
Maybe I should ask, what is the least painful way of doing this?
Is it Gmail+Outlook+some add on?
Outlook.com + Outlook?
Or something else?

M500 Windows Sync problem

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