M515 Hotsync problem with computer Windows XP Professional

I am not a computer person.  Since my friend connected our WD My Book Essential external hard drive to our computer my husband's M515 does not hotsync .  Message he gets is "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again." We have checked everything in the Palm Desktop Hotsync and the handheld Palm and everything looks the same.  I have downloaded the Palm Desktop 4.1.4 sotfware, tried the soft reset several times and nothing works. When I Hotsync it restarts the computer and always comes up with the above message. This problem happened a few years ago when PalmOne was operating and the Support Team fixed the problem. Can someone help my husband before he kills me and the external WD My Book Essential.....
Post relates to: Palm m515

I was not able to Hot Sync my old Tungsten T (m550) with Palm Desktop 4.1.4 and HotSync Manager (Windows).
I am using Windows 7, 32bit OS. I unistalled Palm Desktop 4.1.4 and HotSync Manager (Windows),
then downloaded Palm Desktop 6.2 and HotSync Manager (Windows) and everything works just fine now.
Here is the link for that version:
http://kb.hpwebos.com/wps/portal/kb/common/article​/32859_en.html
I was then able to load my HanDBase 4 application without any issue.
Can't hurt to give it a try.
Kevin

Similar Messages

  • I cannot install itunes to my windows 7 computer. I've deleted everthing apple related (in order recommended). I get a message each time that states "There is a problem with this windows installer package. etc.. What should I do?

    I've also spent hours on the phone with both apple and windows technical support specialists. This is very clearly not a windows issue. I've given my computer a clean boot, disable my antivirus and firewall, and then attempted to download (yes, from apple's website). I've delete all of the programs (in the necessary order) and then attempted reinstalling with absolutely no luck. I'm starting to think that there's absolutely nothing I will be able to do. I've also never been able to fine "apple software updater or apple software update on my computer, which is particularly odd because I haven't found a post in this community that answers that question. No, "apple software update" cannot be found by accessing the start menu or anything in the "C drive". Apple software update is also never included in the itunes download package that I get from apple's website (the others, such as bonjour, apple application support, and apple mobile support are). No matter what I do, I always get the mesage at the end of the download, "There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    This may or may not be related to the "apple software update" issue.

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • Problems with computer stability using Pr/AE CC. -Computer Specs Listed. SOLUTIONS?

    ISSUES OCCUR WITH COMPUTER STABILITY (INTERNET BROWSER, EXPLORER WINDOW, ECT UNRESPONSIVE) ALL PROCESSOR CORES ARE AT 100% WHEN EXPORTING MEDIA IN PREMIERE PRO/AFTER EFFECTS CC. IS THERE A SOLUTION TO IMPROVE COMPUTER STABILITY?
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: To be filled by O.E.M.
                   BIOS: BIOS Date: 07/15/13 10:55:41 Ver: 04.06.05
              Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz
                 Memory: 32768MB RAM
    Available OS Memory: 32732MB RAM
              Page File: 26177MB used, 39285MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
          Display Tab 2: No problems found.
          Display Tab 3: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
            Sound Tab 4: No problems found.
            Sound Tab 5: No problems found.
            Sound Tab 6: No problems found.
              Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
              Card name: NVIDIA GeForce GTX 980
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 980
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_31701462&REV_A1
         Display Memory: 4095 MB
       Dedicated Memory: 3072 MB
          Shared Memory: 1023 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: BenQ GL2760
          Monitor Model: BenQ GL2760
             Monitor Id: BNQ78D5
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4788 (English)
         Driver Version: 9.18.13.4788
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 3/13/2015 13:41:47, 17258024 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-5080-11CF-6665-7D111CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x13C0
              SubSys ID: 0x31701462
            Revision ID: 0x00A1
    Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section152:9.18.13.4788:pci\ven_10de&dev_13c0
         Rank Of Driver: 00E02001
            Video Accel:
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
              Card name: NVIDIA GeForce GTX 980
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 980
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_31701462&REV_A1
         Display Memory: 4095 MB
       Dedicated Memory: 3072 MB
          Shared Memory: 1023 MB
           Current Mode: 1768 x 992 (32 bit) (30Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: NS-40D510NA15
             Monitor Id: BBY4043
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4788 (English)
         Driver Version: 9.18.13.4788
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 3/13/2015 13:41:47, 17258024 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-5080-11CF-6665-7D111CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x13C0
              SubSys ID: 0x31701462
            Revision ID: 0x00A1
    Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section152:9.18.13.4788:pci\ven_10de&dev_13c0
         Rank Of Driver: 00E02001
            Video Accel:
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
              Card name: NVIDIA GeForce GTX 980
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 980
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_13C0&SUBSYS_31701462&REV_A1
         Display Memory: 4095 MB
       Dedicated Memory: 3072 MB
          Shared Memory: 1023 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: BenQ GL2760
          Monitor Model: BenQ GL2760
             Monitor Id: BNQ78D5
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4788 (English)
         Driver Version: 9.18.13.4788
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 3/13/2015 13:41:47, 17258024 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-5080-11CF-6665-7D111CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x13C0
              SubSys ID: 0x31701462
            Revision ID: 0x00A1
    Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section152:9.18.13.4788:pci\ven_10de&dev_13c0
         Rank Of Driver: 00E02001
            Video Accel:
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    Sound Devices
                Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.7404 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 12/11/2014 15:15:52, 4351960 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: BenQ GL2760-0 (NVIDIA High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_14623170&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: nvhda64v.sys
             Driver Version: 1.03.0033.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 2/5/2015 15:01:44, 195728 bytes
                Other Files:
            Driver Provider: NVIDIA Corporation
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.7404 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 12/11/2014 15:15:52, 4351960 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: NS-40D510NA15-4 (NVIDIA High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_14623170&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: nvhda64v.sys
             Driver Version: 1.03.0033.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 2/5/2015 15:01:44, 195728 bytes
                Other Files:
            Driver Provider: NVIDIA Corporation
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.7404 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 12/11/2014 15:15:52, 4351960 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: BenQ GL2760-8 (NVIDIA High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_14623170&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: nvhda64v.sys
             Driver Version: 1.03.0033.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 2/5/2015 15:01:44, 195728 bytes
                Other Files:
            Driver Provider: NVIDIA Corporation
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
    DirectInput Devices
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: USB Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31D
            FF Driver: n/a
          Device Name: USB Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31D
            FF Driver: n/a
          Device Name: USB Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC31D
            FF Driver: n/a
    Poll w/ Interrupt: No
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ USB Input Device
    | | Vendor/Product ID: 0x046D, 0xC05A
    | | Location: Port_#0002.Hub_#0001
    | | Matching Device ID: generic_hid_device
    | | Service: HidUsb
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x046D, 0xC05A
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid
    Gameport Devices
    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC31D
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    Disk & DVD/CD-ROM Drives
          Drive: C:
    Free Space: 69.8 GB
    Total Space: 228.7 GB
    File System: NTFS
          Model: KINGSTON  SV300S37A240G SATA Disk Device
          Drive: F:
    Free Space: 1657.3 GB
    Total Space: 1907.6 GB
    File System: NTFS
          Model: ST2000DM 001-1ER164 SATA Disk Device
          Drive: R:
    Free Space: 3481.4 GB
    Total Space: 3815.2 GB
    File System: NTFS
          Model: MARVELL Raid VD SCSI Disk Device
          Drive: D:
          Model: HL-DT-ST DVD+-RW GSA-H73N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    System Devices
         Name: VIA USB eXtensible Host Controller
    Device ID: PCI\VEN_1106&DEV_3483&SUBSYS_50071458&REV_01\4&6F5B703&0&0048
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&11583659&0&C4
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141002&REV_00\3&11583659&0&48
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&B0
       Driver: n/a
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&11583659&0&A4
       Driver: n/a
         Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_10001458&REV_C0\4&1AF465A6&0&70A4
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&11583659&0&C3
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141002&REV_00\3&11583659&0&10
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&98
       Driver: n/a
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1321458&REV_40\3&11583659&0&A2
       Driver: n/a
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&2DDBB3B7&0&00A8
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&11583659&0&C2
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141002&REV_02\3&11583659&0&00
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&90
       Driver: n/a
         Name: NVIDIA GeForce GTX 980
    Device ID: PCI\VEN_10DE&DEV_13C0&SUBSYS_31701462&REV_A1\4&2534E90F&0&0010
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&11583659&0&C1
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A3&SUBSYS_00001002&REV_00\3&11583659&0&AB
       Driver: n/a
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&B2
       Driver: n/a
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0FBB&SUBSYS_31701462&REV_A1\4&2534E90F&0&0110
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&11583659&0&C0
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&11583659&0&A8
       Driver: n/a
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&9A
       Driver: n/a
         Name: Marvell 92xx SATA 6G Controller
    Device ID: PCI\VEN_1B4B&DEV_9230&SUBSYS_92301B4B&REV_11\4&1B49F582&0&0068
       Driver: n/a
         Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_823F&SUBSYS_78563412&REV_01\5&2A46CC04&0&000058
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1F&SUBSYS_5A141002&REV_00\3&11583659&0&58
       Driver: n/a
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&11583659&0&A3
       Driver: n/a
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&92
       Driver: n/a
         Name: Marvell 91xx SATA 6G Controller
    Device ID: PCI\VEN_1B4B&DEV_9172&SUBSYS_B0001458&REV_12\4&22A3F64&0&0050
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_104C&DEV_823E&SUBSYS_78563412&REV_01\4&33E4407A&0&0058
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1E&SUBSYS_5A141002&REV_00\3&11583659&0&68
       Driver: n/a
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&11583659&0&A1
       Driver: n/a
         Name: AMD SATA Controller
    Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_B0021458&REV_40\3&11583659&0&88
       Driver: n/a
         Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1912&DEV_0015&SUBSYS_00000000&REV_02\4&693E52D&0&00AB
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&11583659&0&C5
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1D&SUBSYS_5A141002&REV_00\3&11583659&0&50
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&11583659&0&A5
       Driver: n/a
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851002&REV_42\3&11583659&0&A0
       Driver: n/a
    DirectShow Filters
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,9.09.0012.5440
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
    WS ScreenCapture,0x00200000,0,1,ScreenCaptureFilter.ax,5.07.0000.0002
    LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.5022
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Fire-i Yuv decompressor,0x00200000,1,1,fiyuv.ax.x86,5.80.0000.0021
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    CineForm JPG2Stream Filter,0x00200000,0,1,JPEGS2Stream.dll,
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,4.01.0000.5022
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
    DivX Demux Filter,0x00800002,0,3,DirectShowDemuxFilter.dll,1.00.0003.0145
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    DivX Demux Filter (Unrestricted Edition),0x00200000,0,3,DirectShowDemuxFilter.dll,1.00.0003.0145
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
    Firei Net Dump,0x00200000,1,0,finetdmp.ax.x86,5.80.0000.0013
    MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,9.09.0012.5440
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.5022
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18741
    BenQ GL2760-0 (NVIDIA High Defi,0x00200000,1,0,quartz.dll,6.06.7601.18741
    BenQ GL2760-8 (NVIDIA High Defi,0x00200000,1,0,quartz.dll,6.06.7601.18741
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
    DirectSound: BenQ GL2760-0 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741
    DirectSound: BenQ GL2760-8 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741
    DirectSound: NS-40D510NA15-4 (NVIDIA High Definition Audio),0x0

      Re: Problems with computer stability using Pr/AE CC. -Computer Specs Listed. SOLUTIONS?
           Peferling  
    ==================
    Boy, you are not kidding,  I was running both the cloud and CS6, and I was ready to throw in the towel.
    I have changed computer's twice now, have a solid state hd, (which I love) with 10 terabytes on externals, I run NOTHING except adobe's stuff on my HD now, and only one version of it, and it runs like a dream.
    So, I updated the OS to win 8.1, updated my peripherals,
    I dumped CS6 (hated to, but for some reason my 3D won't work on it, it works fine with the cloud) but in CS6 the software was turning it off after adobe's last update.
    I've made a virtual machine for my development environments which do not play well with adobe's stuff.
    My rule of thumb has always been double what the manufacturer states is required for RAM, but imho, with my current upgrades: upgraded to win8.1, and other peripherals, spent two weeks changing stuff over and it's about 100 times better than trying to run CC and CS6.   - No kidding, the change is astronomical
    But for anything PC I'm way over powered, and for Adobe, I'm still underpowered.
    Next, I'll just get a mac for Adobe, and stick with my pc's for ms/CentOS.   Too, it seems like since the cloud was initiated Adobe is rolling out the updates faster and changes without warning. The processor/3D issue,  I had no warning on it, just woke up one day and "no more 3d" :S
    But I do love the cloud, so, guess there's got to be some dark lining to it. <g>

  • I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  What is it I need to do?

    I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package.  A program required for this install to complete could not be run.  Contact your support personanal or package vendor."  If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now?  What is my "package vendor"? And what is it I need to do to fix this?  The message is unclear.  Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load.  Now I have no itunes on my computer and unable to sync my iphone.  Help!
    Thanks - Rick

    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • How to re-install iTunes after receiving "There is a problem with this Windows Installer package ..." message?

    Hi,
    This is how it all started. When the new update for iTunes 11 came out, I tried to update it. After I had updated it I found nothing had changed. So i tried rebooting my computer and everything and found that still nothing had changed. So I tried uninstalling it. After that I tried to re-install it, but it came up with the
    "There is a problem with this Windows Installer package ..." message. So I looked around the internet and found a website that told me to uninstall all Apple products. So i did that. When i tried to uninstall Apple Software Update, it came up with the 'problem with windows' message again. So I used Revo to uninstall it. So I rebooted and tried to install it again. It installed Bonjour and all of the other programs but stopped halfway and gave me the 'proplem with windows' message again. I've looked around and most of the solutions have been to try and repair Apple Software Update, but the problem is, I've already deleted it. So can someone PLEASSEEEE help me fix this problem! (Sorry for droning on)

    http://support.microsoft.com/mats/Program_Install_and_Uninstall  try this an see if it fixes it.

  • ITunes won't upgrade to10.5. Error message "There is a problem with the Windows installer package. Contact the package vendor". I need help.

    iTunes won't upgrade to10.5. I'm on 10.1.17.
    When installing 10.5 it terminates with an error message "There is a problem with the Windows  installer package. Contact the package vendor".
    It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
    Any smarts out there who could help?
    Using PC Win-7 w/IE 7 (should that matter)
    Thanks much

    I know there's a million threads like this, but I thought I'd record my experience.  I, too, was having the original poster's error when I tried to update iTunes on Windows XP.  I think I was stuck on 10. 
    I solved it by un-installing iTunes and every other Apple app.  I discovered that Apple Software Update would not un-install as its MSI file could not be found.  I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs.  Google "kb290301" for a Microsoft page that includes a download link for it.  After that, I was able to install a fresh copy of iTunes 10.5.2.
    I'm not sure why this app's folder and MSI were missing from my computer.  I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit.

  • What to do when installing itunes to windows vista home basic an message appears saying"there is a problem with this windows installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor."

    what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
    "There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    Need to know because this is driving me nuts now!

    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Trying to download iOS 5 it says there is a problem with my Windows Installer Package?Help?

    I'm trying to download the iOS 5 and I get almost all the way done but then it stops when it's on Status and goes to an error and says "There is a problem with this windows Installer Package.  A program run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."  I have a windows vista computer.. but it should be able to run on it...
    Any ideas on how to fix this??
    Thanks!!

    'NOsaint09' - I was getting your same error message trying to install the iTunes 10.5 update on my Windows XP machine (in order to install iOS 5 on my iPhone 4). Tried uninstalling and reinstalling iTunes several times to no avail - same message, no install.
    Well, after reading the above post by 'wiss...' i went to start Apple Software Update and was getting another (very cryptic) error message just trying to start ASU. I thought perhaps the problem with this program was causing iTunes 10.5 not to install - so I went to uninstall Apple Software Update using Windows Add/Remove Programs, and got another error message (not allowing the uninstall)!
    Knowing there are programs out there just for the purpose of doing a forced & thorough uninstall, I search Cnet Downloads for the best free Uninstaller and downloaded Revo Uninstaller. Used Revo to uninstall Apple Software Update (and all associated files/data it found in registry).
    Then to be sure, ran Disk Cleanup in windows to empty the Temp files/folders and Restarted the computer.
    Finally, I ran the iTunes Setup.exe for 10.5 and it installed successfully!!  Woohoo! I hope my experience may help others with similar troubles!
    And thanks to Wiss for directing me to the problematic ASU program!

  • When tried to update my itunes to 10.5 I got this message: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

    I got the iPod touch, when i went to connect it to my computer to upload my music to it, It said that I need to upgrade to 10.5 but when I did I got the message below. So I tried uninstalling itunes and quick time and I cant download it at all and still get the message below. I have NO itunes on my computer now.  =(
    The message I get is::
         There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    I have no idea what this message means or what to do....

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your suppport personnel or package vendor. HELP!!

    When I try to install the itunes upgrade to my computer I get this error: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your suppport personnel or package vendor. Can anyone help!?!?!?!

    found a solution in a different discussion.. thank god.

  • HT1926 When I try to update ITunes on my PC (Windows XP), the repeated message is "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor

    How to update ITunes on my PC (Windows XP)?? Repeated attempts produce this messsage: "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor."  I have an older version of ITunes on the computer.  Why can't I update it?
    MMettler

    Repair your Apple software update.
    Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR

  • Im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

    im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • Trying to down load but get error message.... "there is a problem with the Windows Installer Package" Does anyone know how I fix this??

    "there is a problem with the Windows Installer Package" Does anyone know how I fix this??
    My itunes ends up being so out of date becuase I can never upgrade it.
    I have a sports kit and want to make sure I am using the most uptodate version
    I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
    Please help

    Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

  • HT1926 can't install quicktime or itunes on windows 7 get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run

    please help. Can't install quictime player or itunes on windows 7. Get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run. Have followed all the steps suggested and still no luck.

    thank you for trying to help. I do not have apple software update on my computer. I have tried to install several programs so i could install it but every installation will not finish and rolls back and says no changes were made to my computer so i can't install the update. I even tried to force install as administrator but nothing works. Any help would be greatly appreciated. I have windows 7 64 bit.

  • Problems with the windows update site in 32-bit Vista Business

    Hi Everyone,
    I am experiencing problems with the windows update site. As far as I know it shold make a link to the Windows Update module on-board and show the available updates after scanning. However, I get to the page that says "Checking if your computer has the latest version of Windows updating software for use with this website" and the next page I get is "The website has encountered a problem and cannot display the page you are trying to view". The error number is 0x80070002. I go to the knowledge base and delete the content of the Data Store folder as advised, but to no use at all. Active X controls are enabled Java is working fine. I've cleaned the register and everything, did a complete scan with Onecare as advised by Microsoft, which did not find anything but again the same error message. I am using KIS 2009 and I am sure I have no viruses or any other malware. I even tried to go to the update site with the KIS switched off but to no avail too. On the other hand I don't have problems with the automtic updates and when I run a manual update from the Update module everything is OK. Do you have any suggestion as to what might be the issue with the website updates?
    P.S. I am using 32-bit Windows Vista Business on a Lenovo W500.

    hello
    You may be having a problem with the windows update agent.Since its a problem relating to windows update microsoft support personnel may help you out.follow this link and contact them by chat or email
    http://support.microsoft.com/common/international.aspx?gprid=6527&acty=Start&ctl=Region&wf=Workflow&... 
    Cheers and regards,
    • » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

Maybe you are looking for