M83 halt at starting windows -boot issue

Hi all,
We have an issue with some machines but not all when we install new M83 desktops. When booting the machines they stop booting at the "Starting Windows" splash screen. We have found that sometimes updating the display adpater driver resolves the issue or even the monitor driver (which is plug and play anyway). I have even once changed the BIOS video setup to the on board graphics from Automatic which worked. 
We have also have the keyboard plugged into certain USB ports affects the boot up. Its a problem I am trying to find out the cause. 
When we install the machine on site everything is working fine. The following day(s) the user will make contact to say there is a problem. The machines are built before we take to site so all is working and while the engineer is on site but it seems something is updating afterwards when the engineer leaves site.
I have a machine where I have yet to resolve this problem and also have more of the same issues from other mahcines we install. 
If anyone has come across this issue or can offer advise I would be most grateful.
Thanks

HP doesn't recommend the installation of Windows 7 nor will it support the installation of Windows 7 on a Windows 8 computer. HP will not provide drivers and Windows 7 drivers may not be available for the hardware in the computer. Additionally, Windows 7 may not support some of the hardware or software features for the computer.
You may wish to try "Start8" or other programs desgned to make Windows 8 look and feel more like Windows 7.
However, if you absolutely feel you must install Windows 7 on your computer, please post a list or photo of all the device in the Windows "Device Manager", including "HardwareID" infomation for our review.
Create the HP Recovery Discs before modifying or changing ANYTHING.
You will need to DISABLE "Secure Boot" and ENABLE "Legacy Support" in the BIOS and save those changes.
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