Mac 10.5.8... programs keep crashing, mac freezes
Hello!
I am running a 10.5.8 and am having a boatload of problems with my laptop at the moment. I can't remember exactly when, but a few days ago my laptop began to freeze whenever I would start a web browser (doesn't matter which one). Then I noticed Last.fm would crash as soon as I opened iTunes. Been trying to fix Last.fm, reinstall, uninstall, reinstall, whatever. Doesn't help. So I've tried searching for viruses... nothing. Verified and repaired the disk. Nothing. Running in safe mode doesn't help much, as Safari as crashed multiple times just in me trying to type this.
I'm running low on options. After searching and searching, it seems the only option is to do an archive and install. Here is my question (be gentle)..... am I going to need to back up my files before I do this, or is it going to save all of those for me as part of the archive? I want to know if I should do that anyways before hand.
Thank you.
If you have an external disk it is always best to backup, erase the disk and do a clean install with the original DVD.
I prefer to use Carbon Copy Cloner for the backup but in many cases simply taking a copy of users' Home folders with the Finder is adequate. Check that the backup contains all data and is readable before you erase. Better still have more than one backup.
It is best to avoid the temptation to import anything from elsewhere during the install because this so often reintroduces the problem.
Make sure you know your network settings.
Good luck.
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Process: Adobe Photoshop Lightroom 5 [1343]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.4 [955652] (5.4)
Code Type: X86-64 (Native)
Parent Process: launchd [170]
Responsible: Adobe Photoshop Lightroom 5 [1343]
User ID: 501
Date/Time: 2014-05-13 15:04:50.033 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 6ABE1616-31D9-8D3E-5E0B-EEF8ED3F6706
Crashed Thread: 10 AsyncDataServer
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e81aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e819d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d49ffc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d49f5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d49ef25 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff856fba0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff856fb7b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff856fb5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8b1303de _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8b12fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8b123b2c -[NSApplication run] + 553
11 com.apple.AppKit 0x00007fff8b10e913 NSApplicationMain + 940
12 com.adobe.Lightroom5 0x0000000104ffb613 main + 1107
13 com.adobe.Lightroom5 0x0000000104ffb1b8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e81f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8bd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8bd31152 _dispatch_mgr_thread + 52
Thread 2:: ace
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff921d3800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff921d39ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff921a4145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x0000000107ba81a6 0x1079aa000 + 2089382
6 com.adobe.ag.AgImageIO 0x0000000107ba7ed3 0x1079aa000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff921a46c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 3:: ace
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff921d3800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff921d39ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff921a4145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x0000000107ba81a6 0x1079aa000 + 2089382
6 com.adobe.ag.AgImageIO 0x0000000107ba7ed3 0x1079aa000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff921a46c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 4:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.AgImageIO 0x0000000107ab82b1 0x1079aa000 + 1106609
3 com.adobe.ag.AgImageIO 0x0000000107c77b6b 0x1079aa000 + 2939755
4 com.adobe.ag.AgImageIO 0x0000000107a821a1 0x1079aa000 + 885153
5 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 5:: Worker Thread Dispatcher
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
9 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
10 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
11 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
12 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
13 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
14 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
15 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
16 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
17 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
18 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 6:: Queue Processor - AgPhotoAvailability
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8e81aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e819d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d49ffc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d49f5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d49ef25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8b2d016e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e81aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e819d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d49ffc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d49f5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d49ef25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff88a99adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.adobe.wichitafoundation 0x00000001052763ea 0x1051e3000 + 603114
7 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
8 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8e81aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e819d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d49ffc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d49f5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d49ef25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff88a97967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 10 Crashed:: AsyncDataServer
0 com.adobe.ag.kernel 0x000000010502be32 0x105016000 + 89650
1 com.adobe.ag.kernel 0x000000010502bf86 0x105016000 + 89990
2 com.adobe.ag.kernel 0x000000010502bae3 0x105016000 + 88803
3 com.adobe.ag.kernel 0x000000010502c251 0x105016000 + 90705
4 com.adobe.ag.kernel 0x000000010502c36d 0x105016000 + 90989
5 com.adobe.ag.kernel 0x0000000105023268 0x105016000 + 53864
6 com.adobe.ag.kernel 0x0000000105023990 0x105016000 + 55696
7 com.adobe.ag.kernel 0x000000010502333d 0x105016000 + 54077
8 com.adobe.ag.kernel 0x00000001050280c6 0x105016000 + 73926
9 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
10 com.adobe.ag.kernel 0x0000000105028713 0x105016000 + 75539
11 com.adobe.ag.kernel 0x00000001050280a4 0x105016000 + 73892
12 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
13 com.adobe.ag.kernel 0x0000000105028628 0x105016000 + 75304
14 com.adobe.ag.kernel 0x00000001050280b1 0x105016000 + 73905
15 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
16 com.adobe.ag.kernel 0x0000000105028713 0x105016000 + 75539
17 com.adobe.ag.kernel 0x00000001050280a4 0x105016000 + 73892
18 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
19 com.adobe.ag.kernel 0x0000000105028628 0x105016000 + 75304
20 com.adobe.ag.kernel 0x00000001050280b1 0x105016000 + 73905
21 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
22 com.adobe.ag.kernel 0x0000000105028713 0x105016000 + 75539
23 com.adobe.ag.kernel 0x00000001050280a4 0x105016000 + 73892
24 com.adobe.ag.kernel 0x0000000105027bb4 0x105016000 + 72628
25 com.adobe.ag.kernel 0x0000000105027a46 0x105016000 + 72262
26 com.adobe.ag.kernel 0x0000000105027931 0x105016000 + 71985
27 com.adobe.ag.kernel 0x0000000105026a81 0x105016000 + 68225
28 com.adobe.ag.kernel 0x000000010502687b 0x105016000 + 67707
29 com.adobe.ag.kernel 0x00000001050202d4 0x105016000 + 41684
30 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
31 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
32 com.adobe.ag.kernel 0x000000010502025a 0x105016000 + 41562
33 com.adobe.ag.kernel 0x0000000105018113 lua_load + 68
34 com.adobe.ag.kernel 0x0000000105019470 luaL_loadbuffer + 32
35 com.adobe.ag.kernel 0x000000010501a109 0x105016000 + 16649
36 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
37 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
38 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
39 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
40 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
41 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
42 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
43 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
44 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
45 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
46 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
47 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
48 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
49 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
50 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
51 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
52 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
53 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
54 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
55 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
56 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
57 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
58 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
59 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
60 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
61 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
62 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
63 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
64 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
65 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
66 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
67 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
68 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
69 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
70 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
71 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
72 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
73 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
74 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
75 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
76 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
77 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
78 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
79 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e81e9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8d4ebab3 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 12:: Preview Server
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c659 AgConditionLock_wait + 184
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
9 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
10 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
11 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
12 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
13 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
14 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
15 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
16 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
17 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
18 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 13:: Queue Processor - PreviewFileStore
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 14:: Queue Processor - NegativeQueue
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 15:: Queue Processor - HistogramQueue
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 16:: Queue Processor - RenderQueue_Render
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 17:: Queue Processor - RenderQueue_ReadPreview
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 18:: Queue Processor - RenderQueue_Video
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 19:: Queue Processor - RenderQueue_Face
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 20:: Queue Processor - AgAsyncRenderingQueue
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 21:: Queue Processor - OpenNegativesForDevelop
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
7 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
10 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
11 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
12 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
13 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
14 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
15 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
18 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
21 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
22 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
23 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
24 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
25 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
26 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
27 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 22:: Worker Thread
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
9 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
10 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
11 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
12 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
13 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
14 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
15 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
18 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
19 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
20 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
21 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
22 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
23 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
24 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
25 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
26 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 23:: Worker Thread
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
9 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
10 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
11 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
12 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
13 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
14 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
15 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
18 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
19 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
20 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
21 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
22 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
23 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
24 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
25 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
26 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 24:: Worker Thread
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
9 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
10 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
11 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
12 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
13 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
14 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
15 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
18 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
19 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
20 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
21 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
22 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
23 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
24 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
25 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
26 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 25:: Worker Thread
0 libsystem_kernel.dylib 0x00007fff8e81e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8bd24c3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x000000010503c5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x00000001050370a8 0x105016000 + 135336
5 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
6 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
7 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
8 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
9 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
10 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
11 com.adobe.ag.kernel 0x000000010501a149 0x105016000 + 16713
12 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
13 com.adobe.ag.kernel 0x000000010501ff01 0x105016000 + 40705
14 com.adobe.ag.kernel 0x0000000105017f69 lua_call + 36
15 com.adobe.ag.substrate 0x0000000105193610 AgLua_callWithAutoReleasePool + 84
16 com.adobe.ag.kernel 0x000000010501fc3f 0x105016000 + 39999
17 com.adobe.ag.kernel 0x000000010502e14f 0x105016000 + 98639
18 com.adobe.ag.kernel 0x000000010501ff12 0x105016000 + 40722
19 com.adobe.ag.kernel 0x000000010501f59d 0x105016000 + 38301
20 com.adobe.ag.kernel 0x000000010502016a 0x105016000 + 41322
21 com.adobe.ag.kernel 0x0000000105017feb lua_pcall + 101
22 com.adobe.ag.substrate 0x000000010518761b 0x105175000 + 75291
23 com.apple.Foundation 0x00007fff88a9776b __NSThread__main__ + 1318
24 libsystem_pthread.dylib 0x00007fff8bd22899 _pthread_body + 138
25 libsystem_pthread.dylib 0x00007fff8bd2272a _pthread_start + 137
26 libsystem_pthread.dylib 0x00007fff8bd26fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8e81ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bd23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bd26fb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8e81ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bd23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bd26fb9 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8e81ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bd23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bd26fb9 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8e81ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bd23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bd26fb9 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8e81ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bd23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bd26fb9 start_wqthread + 13
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x0008000000000000 rbx: 0x000000015904d120 rcx: 0x0000000105044ca0 rdx: 0x000000015904d120
rdi: 0x0000608011c74740 rsi: 0x00006080116435a0 rbp: 0x000000010d6321d0 rsp: 0x000000010d6321d0
r8: 0x0000000000000000 r9: 0x0000000000000003 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x000000000000333b r13: 0x000060000057fb08 r14: 0x0000608011c74740 r15: 0x000060000057fb08
rip: 0x000000010502be32 rfl: 0x0000000000010206 cr2: 0x0000000181aa7008
Logical CPU: 3
Error Code: 0x00000000
Trap Number: 13
Binary Images:
All 3 of my books transferred over without my having had to do anything at all. If you're worried about retaining books, you could try moving your ADE 4 to an external drive & confirming that your books are also there. I believe that the book information is saved elsewhere (separately from the ADE) and it should simply transfer over, but since I only had three books, all library items, I didn't have much to lose. All I can speak from is my own experience. I had to get rid of ADE 4 in order to successfully install ADE 2.0.
-
Help! I made a 10 min movie for my mom for Christmas. Whenever I try to "share" it to make a cd of it the program keeps crashing! I HAVE to get this in the mail by friday! Please help
iTunes will not directly convert a protected AAC song. It also cannot convert some songs that are corrupted or have bad ID3 tags.
If it constantly fails at the same song, try eliminating that song from the list.
I have also found out that converting 400+ songs at a time can cause a fatal crash within iTunes. I usually stick to 200-250 songs at a time.
Post back with more details if it still happens. -
I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.
You can use one of these to start Firefox in <u>Safe mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports -
My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet. We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, confirm that this is what you did for a "reset." Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, since you have IOS-7, read this. -
Premiere Pro CC keeps CRASHING - Mac
Premiere Pro has been crashing for over a year. Even before I upgraded to CC.
Sometimes it will crash more than 5 times in 10 minutes. Longest it has run is just under an hour without crashing.
Everytime it crashes it says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your project."
Now I am editing a project trying to import an AAF file and it keeps crashing on import.
I have done a full uninstall, used CC Cleaner. Reinstalled and it still crashes.
The log I get from the crash is massive but happy to paste it here if it helps. Let me know.
My mac is:
MacBook Pro i7 2.3ghz
8Gb ram 1333mhz ddr3 - 2 module of 4gb
AMD Radeon HD6750M 1024mb
Running OSX 10.9.3I am Windows, but from what I have read permissions can cause major problems
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Installer Keeps Crashing - Mac
Hi,
I'm trying to install a program using Adobe Air as its platform.
When it stopped working, I was advised to uninstall the application, and Adobe Air, which I did.
However now that I'm trying to download and install it again, the installer keeps crashing.
If someone could help me figure out why this is happening, I would appreciate it greatly.
Thanks.I found a fix. The installer basically downloads the latest version but crashes when it tries to run it. Go into C:\Users\<your account>\AppData\Roaming\Spotify and run the SpWebInst.exe file. Should work after that. The only thing I don't like about this new version is some playlists have songs that are not playable in the US. The old version would find alternatives of those and still play them. This new version just dims them out, so I find myself manually having to copy the playlist, search for the dimmed songs and add them back to the playlist. PITA.
-
Adobe Reader keeps crashing Mac User
It keeps crashing when I browse through it. I then force quit the application, & reopen it.
Hi ctw1979,
Please remove and the reinstall Adobe Reader from the link mentioned here:
Adobe Acrobat Reader DC Install for all versions
Check if it still crashes and let me know.
Regards,
Anubha -
Programs keep crashing, WHAT CAN I DO?
Programs keep on crashing at random times, what can I do to fix this problem, please help!
-Thank youCould be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions. (Well, the Installer actually uses superuser Permissions to do it's work, but after reboot it doesn't guarantee communication with other existing needed files Permissions.)
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for action in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
IMac programs keep crashing.
Hello,
I really don't know what to do anymore with this.
I bought this mac May 2009.
Since a few months (about 2, shortly after I installed Adobe CS4 I think) random programs have been crashing on my iMac.
It seemed to be just Adobe programs at the beginning, but then I got the same problem with Office programs and even the most random programs start to fail on me.
It doesn't just happen if I'm using a lot of RAM, nope it can also happen when I just started up my computer.
I have no idea where to look for an answer. The question is kinda general but what should I look for?
- RAM problems?
- Software problems?
- Virusses?
Any help would be highly appreciated!I know this has been a while again so sorry for bumping but I still have the problem.
Programs randomly crash when starting up or shutting them down. Some other things crash such as the problem I stated before (when playing something in iTunes and pressing the "pause button" on my keyboard, RCD will crash).
So right now I've deleted many programs and the problem still occurs.
I don't know what to do anymore... would reinstalling MAC OS fix this problem or what is wrong?
I don't really feel like going to a store with this because first of all I need my computer pretty bad, and second I don't need strangers looking in to all of my files.
Could anybody tell me what to do? Thanks! -
Good day.
I just wanna know why is my File Explorer keeps crashing?
VLC and Chrome too. It ends up not responding so i have to use Task Manager to end those.
I'm using Windows 8 BTW.
Please help me. Thanks in advance.I found the missing files on my brother's Mac and copied them over to my computer to the locations specified in the crash logs and now it works.
-
Why do all my programs keep crashing after the most recent apple update?
Everything keeps crashing after i made an update on saturday. Anyone else having this issue, anyone know of any solutions. Safari, Chrome, all adobe products keep crashing. Very frustrating as today is a work day and have not been able to get anything done. I've lost a whole day of work and am really hoping for a solution so my whole week is not lost.
Have you got any programs which modify the OS, such as haxies and those fancy utilities? If so, you could delete them, preferably using the uninstaller provided by the supplier. Also, any out-of-date hardware which might be upsetting Lion?
If that fails, erase your hard drive and re-install Lion (which will be a clean install). Or erase and revert to SnowLeopard or earlier and wait for Lion to settle down.
However, for people running a business (you mention "work") it would be safer to install a new OS on to an external Firewire or USB HD and see how it goes. If it does not work, you can revert to your earlier setup. (If you can revert to an earlier workable OS, you could do that as well.) -
4 Adobe programs keep crashing
I contacted Adobe earlier concerning 4 Adobe programs that keep crashing. The tech said the programs are missing fonts and I needed to install fonts that are used for CC. I don't have CC and not interested in owning it. Will the CC font files work with the CS6 version?
Hi Mylenium,
Thanks for the reply. The applications that keep crashing is Photoshop, InDesign, Illustrator and Premiere Pro. Here is a snapshot of one of the error messages that keep popping up.
Teresa -
My program keeps crashing at start-up
Running Windows 7 Pro on a PC. Adobe Premiere keeps crashing on start-up.
judsonl
We are not Adobe here. Rather user to user. If you purchased Premiere Elements 13 as an download from Adobe, then you need
to seek a return/refund from it within 30 days of purchase. The following links can be used for that.
Return, cancel, or exchange an Adobe order
or
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the "Contact Customer Care" link does not hold its set, then you will need to navigate to the Chat Panel for Orders using
the above titles as guides.
If you purchased Premiere Elements 13 from an authorized reseller of the program, then you are governed by the return/refund
policy of the seller and need to contact it about the return/refund.
As for troubleshooting your issue, I will go over what has been written in the links above to determine if I can add any more to those.
But, as to the matter of libcef.dll, I have not seen a solution and follow up by the Adobe Staff person who entered the thread in the first
link. The frequency of the Adobe presence in the Adobe Premiere Elements Forum is not defined.
Please let me know if you want to continue on the user to user basis to try to find an answer that has not yet been found or made known by
Adobe.
Thanks.
ATR
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