Mac 10.9.5 - Video works outgoing, but not incomin...

Hello.  My video displays when I make outgoing calls, but on incoming call the other user cannot see me.  Anybody know how to fix this?  I'm on a Macbook Air running OS 10.9.5.  Need to get it working in time for a job interview tomorrow.  Thanks.

Hey @l4smith4 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Designjet 800 Printer series page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
I worked for HP.

Similar Messages

  • Hi, when I download wmv video files, I cannot get any sound. Youtube videos work fine but not wmv files? can somebody help please

    Hi, when I download wmv files on my MacBook Air I cannot get any sound on the videos. Youtube videos work fine but not wmv files. Can anybody help please?

    Install Flip4Mac which allows you to play wmv files.

  • Flash video works locally but not on server

    I am hoping that someone can help me solve this problem. I cannot seem to fix it. I have created a flash video and it works fine locally but doesn't when I upload it to the server. All I get is a white blank screen. I can access the Flash settings but the video doesn't display. I have checked all file paths, which are correct since everything is in the same folder. I have looked up other forums trying to find a solution but nothing has worked yet. Does anyone here have any idea on how to solve this problem?
    My operating system is Windows XP. I am using IE8 browser and my flash player is up to date. Any help would be appreciated. Thanks.

    Nevermind. I ended up solving the problem on my own. This old guide that I used before ended up helping me out. I will post the link here in case anyone else has the same problem.
    http://web.archive.org/web/20080723224615/http://www.adobe.com/devnet/flash/articles/flvpl ayback_behaviors_print.html

  • I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!

    I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!

    Hi MyAppleID99,
    You may want to check to make sure the clip hasn't been moved back and forth between wide screen and standard aspect ratios; sometimes a combination of letterboxing and pillarboxing can lead to a black frame "windowbox" when playing the final video. You may find the following article helpful:
    Apple Support: What are Letterboxing, Pillarboxing and Windowboxing?
    http://support.apple.com/kb/ht2320
    Regards,
    - Brenden

  • I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    First sentence in OPs question:
    I use a two button mouse with my Mac Book Pro
    I guess the track pad settings would look similar to my screen shot?
    Regards,
    Colin R.

  • Yahoo mail account drops out randomly. I have 2 yahoo mail accounts on my Mac. The primary account works fine but the second account loses connection.

    II have 2 yahoo mail accounts on my Mac. The primary account works fine but the second account loses connection. When I put in the password I get a message that it is not the correct password. The only way round it appears to be to go into Yahoo on Safari, log out then log bck in again. If I then go back into Mail and right click on the account I cn then get mail for this account without having to enter a password. The problem only started when I installed Lion, but is still the same in Mountain Lion.

    Welcome to the Apple Community.
    Enter the details of her second account at system preferences> mail, contacts & calendars.

  • Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't on the side switch is set via control centre instead : http://support.apple.com/kb/HT4085

  • I cannot get time machine (with airport) to back up my mac. It worked previously but not now. It is working on my macbook. the message i get is "Time Machine couldn't back up to '(airport network name)'"

    I cannot get time machine (with airport) to back up my mac. It worked previously but not now. It is working on my macbook. the message i get is "Time Machine couldn't back up to '(airport network name)'" Any help is appreciated.

    OS is important.. What OS is on Mac and what is on the working macbook?
    Was the Airport setup from the Macbook? That might be why it works from there..
    Does the AE show up in Mac airport utility?
    Can you mount the disk in finder and copy files to it/from it??
    Did you try a TM reset after mounting in Finder.. so you know it is available?
    What about a network reboot.. does it work post a restart for a few minutes/hours/days???

  • HT1386 my Ipod will not connect to my computer it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

    it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows

  • Mac book running slow I tried etresoft but not sure how to inturpret the resultsmac book running slow I tried etresoft but not sure how to inturpret the result

    mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
    Problem description:
    Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
    EtreCheck version: 2.1.8 (121)
    Report generated March 28, 2015 12:02:27 PM HST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 640
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [unknown]    com.Affinegy.InstaLANd.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Spotify    Application  (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
        AdobePDFViewer: Version: 10.1.3 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    iTunes
             5%    ReportCrash
             2%    WindowServer
             1%    Microsoft PowerPoint
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        241 MB    Google Chrome
        137 MB    Google Chrome Helper
        107 MB    Microsoft PowerPoint
        103 MB    Dropbox
        94 MB    mds
    Virtual Memory Information: ℹ️
        440 MB    Free RAM
        2.27 GB    Active RAM
        536 MB    Inactive RAM
        1.05 GB    Wired RAM
        8.03 GB    Page-ins
        908 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 12:01:57 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
        Mar 28, 2015, 12:01:36 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
        Mar 28, 2015, 12:01:36 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
        Mar 28, 2015, 12:01:25 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
        Mar 28, 2015, 12:01:14 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
        Mar 28, 2015, 12:01:14 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
        Mar 28, 2015, 12:00:31 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:10 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
        Mar 28, 2015, 12:00:10 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
        Mar 28, 2015, 11:59:59 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
        Mar 28, 2015, 11:59:47 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
        Mar 28, 2015, 11:59:38 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
        Mar 28, 2015, 11:59:29 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
        Mar 28, 2015, 11:59:20 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
        Mar 28, 2015, 11:59:09 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
        Mar 28, 2015, 11:59:09 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
        Mar 28, 2015, 11:58:57 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
        Mar 28, 2015, 11:58:57 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
        Mar 28, 2015, 11:58:45 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
        Mar 28, 2015, 12:01:45 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
        Mar 28, 2015, 12:01:45 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
        Mar 28, 2015, 12:01:03 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
        Mar 28, 2015, 12:00:54 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
        Mar 28, 2015, 12:00:54 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
        Mar 28, 2015, 12:00:42 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
        Mar 28, 2015, 12:00:42 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
        Mar 28, 2015, 11:59:47 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
        Mar 28, 2015, 11:59:29 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
        Mar 28, 2015, 11:59:20 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
        Mar 28, 2015, 12:02:18 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
        Mar 28, 2015, 12:02:06 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
        Mar 28, 2015, 12:02:06 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
        Mar 28, 2015, 12:01:57 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
        Mar 28, 2015, 12:01:25 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
        Mar 28, 2015, 12:01:03 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
        Mar 28, 2015, 12:00:31 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
        Mar 28, 2015, 11:59:59 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
        Mar 28, 2015, 11:59:38 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash

    Update your Belkin router software along with Affinegy software.

  • Occasionally Firefox 3.6.12 won't display photos on certain sites. Reloading works sometime but not alwasys.

    At times on auction some sites such as ebay, (and others), photos won't display. If I press the reload button there's a chance the photo will display. If reload doesn't work the first time, pressing it 3 or 4 times may work but not always. Closing the site then re-opening works sometimes but not always. Annoying.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    Hi,
    Apple's AirPrint only support specific models while using wired or wireless network connection.
    Plugging a printer into a USB port of Apple base is not supported for AirPrint:
    AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
    As well you must use AirPrint enabled printers for a such, none of your printers are AirPrint enabled:
    http://support.apple.com/kb/ht4356
    There are 3rd party solutions which allow sharing a printer connected to your Mac as AirPrint, Printopia as example provide a such:
    http://www.ecamm.com/mac/printopia/

  • TS3989 Cannot get Photo Stream to sync on Windows 8.1.  Shared streams work fine, but not personal stream.  ANYONE please advise...

    Cannot get Photo Stream to sync on Windows 8.1.  Shared streams work fine, but not personal stream.  ANYONE please advise...

    Videos in a shared Photo Stream can only be streamed, they cannot be downloaded.

  • [AS3] EventDispatcher works locally but not remotely

    Hi,
    I am very new to Action Script and have the following
    problem. I hope someone can point me in the right direction.
    I have a small video player app. I have added the FLVPlayback
    component to the stage and set some properties via action script
    (AS 3)
    I then instantiate a class to go and retrieve some XML,
    register an eventListener to wait for the XML to be loaded and once
    the event has fired, load the FLV file (just hard coded at the
    moment) into the FLVPlayback object.
    This works when testing in the Flash IDE but not when I
    publish the movie to my webserver. I have tried commenting out the
    player.load() and just adding a textfield and again this works
    locally but not when I publish to the webserver. I have included
    some code snippets below.
    Can anyone tell me where I am going wrong?
    Any pointers much appreciated.
    Thanks
    Martin

    Hi,
    I found the problem if anyone has the same issue. I was
    passing some FlashVars in incorrectly using the
    AC_RunActiveContent.js that comes with Flash. I have switched to
    swfobject and all is well.
    thanks

  • Flash site works locally but not online (uploaded to server)

    We have bought a flash portfolio template and have customized it with our pictures, video, etc.
    When we test it locally on our computer (using different web browsers) it all works perfectly well. We have uploaded the finished website to our server and when you go to the address online, it doesn't work (a loader progress shows but it is stopped and nothing happens).
    We have however uploaded the original template we bought and it works perfectly online.
    The template consists of and index.html, various .swf, and various .xml that we have modified according to the template instructions (it also contains a java script folder we haven't touched).
    What is it wrong with our modified template - it works locally without problem…!
    Thanks for your help

    When a Flash file works locally but not on-line, it's almost always a pathing issue (provided you did upload ALL files and do not have something missing... as suggested by Ned).
    A "pathing issue" results when the main .swf cannot find one or more of the associated Flash files...like an xml file or images.
    It can be something as simple as using switching file names to all lower case. Local machine is not case sensative... most servers are. So "My Photo.JPG" is not the same as "my_photo.jpg". When naming files, best to use all lower case, no spaces in any file or folder names... use_underscore_instead.
    But the most common cause is that those associated files (xml, images, etc.) are not pathed relative to the Web page where the main .swf is embedded. Pathing to the .xml and image files should be as though the .swf was located in the same folder as the Web page... NOT the actual location of the .swf file.
    And that includes paths to the xml file and paths to image files coded into those xml files. Everything need to be coded relative to the Web page.
    This topic has been covered a number of times here:
    http://forums.adobe.com/message/4368273#4368273
    http://forums.adobe.com/message/4294529#4294529
    http://forums.adobe.com/message/4280086#4280086
    http://forums.adobe.com/message/4267408#4267408
    Best wishes,
    Adninjastrator

Maybe you are looking for

  • Problem with types

    Hello, I have a problem. I have created a type create or replace type type1 as object (   field1 number,   field2 number,   constructor function type1 return self as result );, and also the body. Now i have another type create or replace type type2 a

  • Scope_identity

    Hi, Please give some examples for scope identity?

  • Disappearing files for no apparent reason

    I have a large number of files in my bookmarks area, and have 2 bookmarks folders. Last night everything was normal. This morning the Bookmarks tab showed only some operating system items - my two folders were nowhere to be found. I tried Spotlight a

  • Safari 7.0.5 not displaying website slider video(s)

    Hi everyone, Safari 7.0.5 cannot seem to play any YouTube video in website sliders in websites. I have no extensions related YouTube installed that would interfere with the process. Can anyone help? I have tried deleting my cache and deleting the cac

  • Itunes page does not show full page w/license agreement..nano does not work

    plugged in nano to computer, license agreement comes up half page, can not click any responces. they r not there in view.Also no set up assintant appears as it said it would in the pathetic little " manual" that came with it. wonder if they burn well