.mac account cannot received email

OS X 10.10.2 , Mail Version 8.2 (2070.6)
I got a family pack .mac long time ago. the main account use just find without any problem, but recently one of the family members account(which now each member account is individual now already) it has a @mac.com account still can login icloud and sent the email just fine, but this [email protected] cannot received any email, I have test that [email protected] [email protected] can received email without anyproblem. Doest anyone know why this happened?
thanks for help

Hi Andy,
No, I would recommend you to directly contact Apple, because it's anything but normal that you can use your @mac.com only for sending emails, but the other two "versions" with the ending @me.com and @icloud.com for sending and receiving email.
With kind regards,
David

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