.mac account in Mail.app won't download mail - it freezes

I just screenshared my mother for about 4 hours (there is about a 20 second lag time between every click i enter and the response on her end, maddening!! but that's another story).
Her AOL IMAP accounts are working fine in Mail.app, but her .mac account is not. It will not download any new mail that is sitting on the server. It shows that non-beachball circle-line progress thing, nonstop.
Weirder still, I went on her screen, composed an email to myself, and sent it. The Mail Activity showed that it was sending at speeds like 5 kbps... for 10 minutes, until I force quitted. However, I got the email in my account seconds after I sent it. So SOMEHOW the outgoing email is working, even though it froze her own Mail.app in a perpetual "Sending" progress circle.
The application will not quit... it must be force quit every time. I tried deleting the .mac account and re-adding it. I deleted the plist. I verified that the connection doctor has all green lights and says it logged into the server successfully. I tried using SSL and not SSL connections. This was an issue in 10.5.2 and persists in 10.5.3. She is on DSL plugged straight into the computer. All other internet functionality seems to be working normally.
WHAT could possibly be making Mail screw up the .mac account, but not an AOL IMAP account?
Any ideas would be greatly appreciated

I went to settings > mail, contacts, calendars and did not find a notifications setting.  But that's not the issue.  When I open the mail app and force an update, new email is not downloaded, even though I can see new email on my computer. 

Similar Messages

  • Mail app won't send mail to my .me or .mac account

    My ISP is roadrunner in Rochester, NY.  On my iMac, running Tiger, my wife, in her account, can send and recieve email just fine using her roadrunner mail account with the mail app. The problem is that wen she sends email to my .mac or .me account, it doesn't reach me. There are no error messages and the mail successfully shows up in her sent folder. In comparison, I have my roadrunner account set up so that it forwards all my mail to .me. If she sends me mail using my roadrunner address, it reaches me.
    Does anyone have any idea why her account is failing at sending mail to .me or .mac but works with everything else?

    Most if not all internet service providers (ISPs) now block the use of SMTP servers that are outside of their network or not provided by the ISP on Port 25 which is the default or standard port for SMTP servers.
    Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) on Port 25 but some block its use regardless.
    These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    .Mac's SMTP server and Gmail's SMTP server are what is called Password authenticated. I don't know if the SMTP server for your school's account is authenticated.
    Do you not know who your internet service provider is which would be the ISP you use when connected to the internet at your apartment?
    If you weren't having any problems before, sounds like all these different networks with different ISPs that you use to connect to the internet don't block the use of an authenticated SMTP server and if you send messages with all three email accounts when connected to the internet with different ISPs, the SMTP server for your school's account must be authenticated also.
    Lets check the settings for .Mac's SMTP server. Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below.
    The settings should be as follows:
    Outgoing Mail Server - or SMTP server: smtp.mac.com
    Server Port: 587
    Use Secure Sockets Layer (SSL): Can be selected or not selected.
    Authentication (Type): Password
    User Name: The portion of your .Mac email address in front of the @ sign only.
    Password: The account's password - the same password used to check the account for new messages.

  • Mail app won't send mail, but it will receive mail

    The mail app on my macbook pro and iphone will not send mail, but they can recieve mail.  I deleted both accounts and reloaded them and they still won't work.  After that I ran repair permissions and it found nothing wrong.  Has anyone experienced this problem and how can I fix this?

    I had same problem with my MBA and Mac Desktop (don't have iPhone)...could receive but not send emails after Lion upgrade.  I only experienced it at home versus at work (inconsistently on both on my macbook air and my desktop mac).
    For me the solution was when you compose an email there are two dropdown listboxes next to From:  ...in the second one select smtp.me.com:yourusername   Until Apple makes a change you might need to do that each time you send or reply to a message.
    I think it has something to do with if you don't do that then port 25 might get used which can be blocked by a lot of ISPs.
    Apple support helped me solve this problem and said it was a known issue they are working on.
    Hope this helps with your issue!

  • IOS mail app can't download mail

    I've got an IPhone 5, running IOS 8.1.3.  For the last week or so, the built in Mail app is not displaying any new mail from my Register.com email account.
    It flashes a "Checking for mail..." message, quickly says that it's downloading mail, and then it says "Updated Just Now", like normal.  But no new mail is displayed.  I tried deleting and recreating the account; login information never changed.  I've reverified correct incoming and outgoing mail servers as well.
    Anyone seen this behavior before?
    Thanks!

    I have the same problem when i want to download update in apps store. The apps store is using other account, which is not mine so i don't know the password and eventually can't download apps. Can' t understand how this could happen because i'm using my own personal ipad an have logged on in my ipad's setting using my own apple ID. Contacting apple support doesn't help either.

  • Mail App won't Send Mail on Macbook Air, Outlook works fine

    Mail app will no longer send, from my new 2011 Macbook Air with Lion. The MS Outlook app sends fine.

    This was the answer:
    This happened to me after updating to Lion. This is what I did.
    When mail tries sending/receiving you'll see the spinning icon next to the trays on the left hand side. Whilst this is happening click onwindow>Connection Doctor. Find the offending account, red dot, double click on the account and in the window that opens check the details inAccount Information and Advanced are correct; mine weren't and when I corrceted them, all was well. These details semed to be different to those I had set in the Preferences pane of mail.
    Good luck,
    Andy
    what this does is guide you through editing the smtp port list, which is a bit hard to locate on the accounts screen.
    mail cycles through the possible smtp ports, which can take a VERY long time. Usually 587 is what you want, but in any case, pick one, see if it works, tell it not to cycle.

  • The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers.  This is only happening on my Macbook not other macs.  Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

    opps.  Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers.  This is only happening on my Macbook not other macs.  Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those.  Checked for software update and installed suggested downloads.  Problem still contintues.  Any suggestions?

    Folks,
    even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
    In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
    When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
    What else can be done to correct this problem?
    Thanks and best regards.
    Fred Kunz-Shirzad
    Chemin Ronzeures 6A
    1297 Founex VD
    Switzerland
    [email protected]

  • Mobile Me Mail in Mail.app no longer downloading correctly

    Since the latest update from Apple to 10.5.6 I've been having a problem with Mail.app. I leave Mail open throughout the day while I work. The only email account it uses is my mobile me - which is also set up on my iPod Touch. Since the update, and without fail - messages are pushed to my iPod (I hear the new message sound as it is docked) but are not downloaded to Mail.app. I can also log in to the me.com website and see the new message when it arrives.
    If I go in to Mail I can click 'get mail' but nothing downloads. I hear the 'no new messages' sound. In order to get my new mail message I have to exit Mail and reopen it - then it downloads.
    This has made Mail.app totally useless. I have to keep it closed, wait for my iPod to notify me of new mail, then open Mail to read it. This is silly - anyone else experiencing this issue?

    Thanks for the tip, but that's a no go. By default, Mobile Me accounts have this activated. I have tried it both active and inactive and it has had no effect either way.
    Since it happens on all my Mac's I know it can't be a single system issue. And until someone else posted here that they had the same problem I thought perhaps it could be an issue with my actual Mobile Me account. Aside from this one posting, I have yet to encounter a single other person whom experiences this. Everyone just looks at me cross-eyed including Apple support.
    It's deffinately an issue with Mail app though - works fine on my iPod Touch, iPhone and via my mail widget (that I just starting using since I cannot leave mail open).

  • My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

    My apps won't download to my iPad but will to my phone. When I put it my password, it just stops and won't do anything else????

    Unless you have a copy of the iPod backup file from the previous computer installation you are out of luck. If yo have that file move it to your computer and restore the iPod from that backup.  Otherwise, you will have to restore the iPod to factoery defaults/new iPod and lose all your app date. That is the way it is since the iPod sees the computer as a new computer/iTunes library.  That backup file is located:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • Mail app won't show photos

    This problem exists in all three new iPhone 4s's in my family:  The Mail app won't display some photos attached to emails.  Some photos show up, others don't.  All are jpeg's with the proper .jpg appendage, all are relatively small files (approx 200kb).  The ones that show up and the ones that don't are the same in all three iPhones.  The photos all do show up on desktop and laptop computers.  On the iPhones, in Settings/Mail, Contacts, Calenders/Load Remote Images is turned on.  I tried turning the setting off, then on, tried rebooting the iPhone, nothing works.

    lou tetl,
    The list in iTunes under the Info tab is the list of accounts you can transfer the settings for from your computer directly to the iPhone.
    It is not a list of the accounts on the iPhone, or a list of all accounts on your computer.
    Hope this helps,
    Nathan C.

  • Mail.app won't leave my password field blank.

    mail.app won't leave my password field blank on OS X Mavericks. I need it blank for security.  How to fix?

    anyone, anyone? I switched from a Windows desktop, and frankly, have had little but problems with the supposedly perfect mac... At least I could send **** emails on my Windows machine...

  • IPad app won't download

    iPad app ,won't download suggestions

    Hi IAndrewD,
    Several issues have encountered this issue. We've seen it in some of our reviews on the app store and on our support email list ([email protected]). So far, everyone who's contacted us has been able to successfully update after verifying that their network connection was working and restarting the download.
    Please try the following:
    1) Make sure wifi and/or cellular data are turned on
    2) Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
    3)  Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
    4) If this doesn't work,  go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
    I'd also be happy to work with you on our support email alias or by phone if you email [email protected]
    Thank you!
    Pat

  • Certain music pieces and apps won't download from my iPod to iTunes on my MacBook

    I want to put what is on my iPod on my new MacBook, but certain pieces and apps won't download because my computer isn't authorized (so it will delete it from my iPod if I sync), but when it asks me to authorize it it uses an old Apple ID that doesn't exist anymore and to which I do not have access. Any ideas how to fix this? I just want to be able to sync my iPod with this computer without worrying about losing anything.

    Check out this article:
    iOS: How to transfer or sync content to your computer
    Read the "iTunes and App Store Content" section, especially the "Transferring purchased content" link there.

  • My Apps Won't Download

    My apps won't download and I have tried everything from restarting my phone to restoring my phone. Also tried to update my apps but since I changed my apple id because my old one had billing issues, I deleted all the apps trying to download them with the new apple id but nothing is working!!! PLEASE HELP!!!!! I have no apps!! Also my phone is updated so that's not the issue either.

    See if this helps:
    Downloading apps stuck on waiting...: Apple Support Communities

  • My apps won't update and new apps won't download..help?

    I have ipad with retina display and my apps won't update and new apps won't download

    Is your iPad restricted?
    Check Settings > General > Restrictions

  • CC apps won't download

    I have a MacBookPro running 10.9.1. I was able to install trial version of CC desktop, no problem, but individual apps won't download. I tried downloading Illustrator CC, but after two hours it was only 20% done and then connection got intrerrupted. I have DSL internet through ATT. It's a little slow but I hope I can downlaod these apps without waiting hours for each app. Is this normal for apps to take so long to download?

    download speed and reliability is mostly dependent on your internet speed and reliability.  to some extent the speed can also be throttled by adobe's servers.

Maybe you are looking for

  • Problem in f.05 - very urgent

    Dear expert, My client has problem in running f.05. In the pas two months ago (Sept, Oct-2007), journal in FS10N not created and my client doing manual posting,but in November 2007, posting works well, means that journal created succesfully. The prob

  • How can I save a file from an email  on an iPad to upload to my web based ap

    I use my iPad in my business, I get emails sending me files that I then need to upload up to my Salesforce.com web based application. I can't see where I can either save the file to or pick the file up from ?  Is there a way to do this or is at an iP

  • PL/SQL: ORA-22992: cannot use LOB locators selected from remote tables

    Dear ALL, My O/S is Redhatlinux 5.2 and i had Migrated my Oracle databse to 11g2. But after that while i am retrieving records through dblinks from one of my other Oracle 9.2.0.8 databse it's throwing the error : PL/SQL: ORA-22992: cannot use LOB loc

  • IDoc Status - 30 Ready to Dispatch - What does it mean?????

    Hi Folks, I created an IDoc for a PO using ME21n Transaction. IDoc has been generated but its not been posted. It has got a status 30 Receiver Exists, No Filters, No Interface , No Version Change. Why isn't my IDoc Posted ?? It says it is ready for D

  • Slow start up and disk verification message

    I have updated to 10.6.5..... After update i'm facing slow start up.... after disk verification I found the following message. Even after repairing i'm getting same messages.. Please help me to solve it.. Verify permissions for "Macintosh HD" Permiss