Mac Air locks on startup with grey apple screen and spinning wheel

when I start my MacBook Air all I get is the grey screen with the Apple and the spinning wheel. This screen does not change. Ive shutdown and allowed to charge overnite with no success. Does anyone have any suggestions?

Grey Screen and spinning wheel at startup
http://support.apple.com/kb/PH11044
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US

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Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.

Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.

Hi cybertoof,
Welcome to Apple Support Communities.
It sounds like you're seeing a startup issue with your Mac, it's booting to a gray screen with an Apple logo. Try the suggestions in the article linked below, they will resolve most issues related to starting up your Mac.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason

Crashed drive with Grey Apple Screen and Spinning Circle!!

I need some help!!
My G5 desktop computer had Font error, and then it crashed. I pressed the power button to restart and it won’t booth up! All I get it the Grey Apple Screen and Spinning Circle with loud fan noise.
I’ve tried using the install CD to booth up to use the Disk Utility, but it won’t let me select the primary Seagate drive (I do see the drive name), therefore I can’t repair or do anything.
When I tried to re-install the OSX, the system won’t even see the primary drive to reinstall.
Is this drive dead? (I never had clicking noise before) or is the Drive corrupted? How do I fix this problem?
Can someone please help me?
Thank you

I’m not sure which button I pressed, but I was able to see my Hard Drive with OSX and OSX Disk, but when I clicked on the Hard Drive it just does the gray screen
So, I used the OSX install Disk to boot up to run the Disk Utility.
I can see the drive name, but when I click on the drive nothing happens. Verify and Repair buttons are grayed out.
I’ve tried the Safe mode but it won’t start up.
I never had Applejack installed on the hard Drive so I can’t test it that way either.
How can I save this hard drive?
Is there another way to repair this?
Thank you all for your help!

Hard Drive Crashed with Grey Apple Screen and Spinning Circle

I need some help!!
My G5 desktop computer had Font error, and then it crashed. I pressed the power button to restart and it won’t booth up! All I get it the Grey Apple Screen and Spinning Circle with loud fan noise.
I’ve tried using the install CD to booth up to use the Disk Utility, but it won’t let me select the primary Seagate drive (I do see the drive name), therefore I can’t repair or do anything.
When I tried to re-install the OSX, the system won’t even see the primary drive to reinstall.
Is this drive dead? (I never had clicking noise before) or is the Drive corrupted? How do I fix this problem?
Can someone please help me?
Thank you

Hi, it does seem like the HD is a goner.
For internal Storage options see this...
http://tinyurl.com/ygtbaan
For external get FW/800...
http://eshop.macsales.com/Search/Search.cfm?Ntt=firewire%20800
Once you get a new Drive installed...
If DiskWarrior can't fix it, you might try Data Rescue II...
http://www.alsoft.com/DiskWarrior/
http://www.prosofteng.com/products/data_rescue.php
(Has a Free Demo to see if it could or not, but you'll need another drive to recover to).
Or FileSalvage...
http://www.subrosasoft.com/OSXSoftware/index.php?%20mainpage=product_info&productsid=1
to recover what you can.

My mac book air turn on with grey apple icon and spining wheel. then it wont turn off.

my mac book air turn on with grey apple icon and spining wheel. then it wont turn off.pls help

Have exactly the same problem with my wife's MacBook Air. After restaring in Restore mode and trying to repair the disk (Disk Utility showed errors in the verification), the system tells me to backup as much data as possible (how?), re-format the disk and restore backed-up files. Error comes up when "updating boot support partitions for the volume as required".
Original restart action was done due to software update requesting it, if I remember correctly, iTunes was updated.
I don't want to start a painful back-up procedure (although I do regular back-ups): how should I know, where iPhoto stores it's data or where my mails are (yes, still using local mail)? How can I access the data if I can't boot?
My iMac's disk crashed also a couple of months ago and I'm still recovering. I have four Apple devices, two of them have failed. Can Apple afford such a ratio?

Macbook starts up with chime then white screen with grey apple logo and spinning gear appears and continues to spin

Help, Turned on MacBook Pro this morning and just get a white screen with grey apple logo and spinning gear. Cannot access desktop.

Computer starts up in Safe boot by holding down the shift button. But when I go to restart the same thing happens. What should I do?

G5 wont boot past grey Apple screen and spinning cirlce

I cam in to work this morning and found my Mac on with fans blazing the the display just showing the grey Apple screen and spinning circle. I have it set to turn on before I arrive at work and it has been doing so flawlessly for all the years I've had it. When I shut down last night everything was working fine. Now this.
I've scanned some help forums but can't quite determine what the cause might be. Old battery on the memory card, a bad memory chip, ...I'm not sure.
As I said, things had been working flawlessly for years.
I've tried unplugging and re-plugging in the power cord (nope), resetting the PRAM (didn't work), Pressing the PRAM button on the memory board (again no), resetting things from Open Firmware (Using these commands: reset-nvram, set-defaults, reset-all -- no luck)and now have Disk Utility repairing permissions from the install DVD. That doesn't seem to be doing anything, it has been "Determining correct file permissions" from my startup disk for about 20 mintues now...usually it goes a lot quicker.
Any thoughts? This is my primary work machine and if I can't get it running I'm dead in the water. I'm accessing these forums from a PC in the office and would rather not have to, hahah.
Thanks.
(also, when running permission repair, do you repair the volume or the primary disk? I'm repairing the named sub-volume of the hard drive.)

(also, when running permission repair, do you repair the volume or the primary disk? I'm repairing the named sub-volume of the hard drive.)
I repair the hard drive that contains the Startup volume, unless multiple partitions are present.
In that case, only the startup volume.
Rather than "repair permissions", "Repair Disk" is what you should run on the startup volume.
Troubleshooting:
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1417
Reseating the RAM and graphics card may also be helpful.
If you get the machine started again, install Applejack for future help:
http://applejack.sourceforge.net/

I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions? Thanks!

I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions?

Gray screen could be any number of things, bad third party at boot kext file, a bad Apple one, a bad install/upgrade of OS X, drive corruption etc.
Run through this list of fixes
Step by Step to fix your Mac

TS2570 tried restart and hold c key, but still only getting white screen with grey apple logo and spinning loading icon, what do I do next?

nephew had mutliple tabs open and shut down the iMac by hitting the button on the back instead of closing everything corectly. Now the only screen i get is the white with apple logo and the loading circle icon. i have attempted restart and c key with disk in but cant even get a menu to come up. What can I attempt from home before having to haul this into the store?

wireless keyboard and mouse were working prior to safe mode attempt, i was able to eject disk. still waiting on the safe mode restart. I'm not sure what I should be looking for to confirm safe mode and what the screen should look like if successfully processing. it seems to be putting off a lot of heat. BRB
Message was edited by: FeydakeeeeenHelpMePlease

Frozen screen with grey apple logo n spinning wheel

i tried safeboot but its not working...
noe i tried other option wer i had to check DU....n i found my "apple volume is currupted" and DU cant repair it.....
noe i dun have no back up of my documents.......if any one noes how i can save my docs n start mac widout loosin dem!!!!!!!!!!!pl help......

Might try DiskWarrior. Sometimes it can fix things when DU can't. If it can't you would have to resort to some outside disk recovery service (probably expensive).

Please help me! MacBook Pro stuck on apple logo and spinning wheel

Hi I'm really desperate and need help! My MacBook just stopped loading and would stay on the gray screen with the apple logo and spinning wheel.
I have tried safe mode and it would load a little and stop and then the loading bar would be blank and it would stay like that forever!!
I also have tried doing the single user mode and when I type the fsck - fy it will do a couple more lines then it will say error like a hundred times :(
I did verbose mode and it would just give me stuff that I have no idea what it saying I left on verbose mode for like 5 hours and it would just give me lines of stuff I have no idea what it's saying!
I downloaded lion through apple store so I don't have the disk I only have my snow leopard disk
Please please someone tell me a solution it's my moms laptop and I don't want to get in trouble!

Reboot in recovery mode an possibly repair over the internet.
Command-R to the rescue.
Just hold down Command-R during startup and OS X Recovery springs into action. It lets you choose from common utilities: You can run Disk Utility to check or repair your hard drive, erase your hard drive and reinstall a fresh copy of OS X, or restore your Mac from a Time Machine backup. You can even use Safari to get help from Apple Support online. And if OS X Recovery encounters problems, it will automatically connect to Apple over the Internet.
http://support.apple.com/kb/HT4718

Apple logo and spinning wheel after hard drive replacement and restore

Hi, need some help!
I replaced my hard drive at the weekend in a mid 2010 MacBook Pro with a Samsung/Seagate 1TB 2.5 inch 5400RPM SATA II Hard Disk Drive. The install of the hardware went fine, and the computer recognised it no problem. I went through the process of formatting which again went ok, then I moved on to the restore of the old image from my time machine.
After the 4 hours or so it said restore successful and a restart was required - after the restart I am presented with the apple logo and spinning wheel and can make no progress beyond this point.
I have tried 3 restores now - all of which were 'successful' and have the same issue. I have checked the disk using the repair tool and there are no recoded issues so I'm at a loss.
Can anyone help!!
Thanks in advance

Hey andrew1878,
Thanks for the question. I understand that you are experiencing issues with your MacBook not loading up past the Apple Logo and spinning gear. The following resource may provide a solution:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thanks,
Matt M.

HT204347 Hi my serial number on bottom of my mac is W8*******66E when l try to try the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not

Hi my serial number on bottom of my mac is W8******66E when l try to turn the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not worked?
<Edited by Host>

What other solutions have you tried?
This may help you:
https://discussions.apple.com/docs/DOC-3353
Ciao.

Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?

Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
Thanks for your assistance.

If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

My macbook pro doesn't bootbeyond the grey screen with apple icon and spinning wheel.

My macbook pro doesn't boot beyond the grey screen with apple icon and spinning wheel. I used the "Option" button to access the Disk Utility function and run Repair Disk and Repair Disk Permissions. Should I restart my computer?

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

Mac Air locks on startup with grey apple screen and spinning wheel

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