Mac and MS on network - can print on one OR other, not both

When my Imac is set up to print, networked MS Toshiba laptop will not print despite all settings showing that it should.
Reverse is true if the laptop is set up to print.  If you can help,please do so in fairly simple instructions as I am not a teenager. (HP support has not been able to help so far - can help at Mac end, not MS)

OK, it looks like the printer is properly attached to your Linksys router.
Please explain what it means when you say "When my Imac is set up to print, networked MS Toshiba laptop will not print despite all settings showing that it should."  What do you mean "set up to print"?  What is the error message on the other computer when this happens?
This is very strange and the first I have heard of this problem.  Are both computers hooked up to the Linksys router (wired or wireless, does not matter) and NOT directly to the printer at all?
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I am employed by HP

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