Mac App Store completely broken in Mavericks??

Ever since I updated to Mavericks, the App Store has been completely useless for me. I had 6 pending updates, but whenever I click on "Update" (whether from the Updates page, Purchases page, or the app's page itself), I put in my Apple ID, and then the "Update" button goes white for about 2 or 3 minutes, then I get an error popup saying "An error has occurred", and the same thing in little red text next to the Update button.
I have done absolutely everything I can think of - I've signed out and back in to the App Store, restarted the computer, even repaired my disk permissions. Now to top it all off, one of my updates (iMovie, which I was very excited about updating), has now disappeared, and now says "$14.99" as if I never bought it, although strangely all my other updates including iPhoto are still listed there. What the **** is going on???

If this happened to me, I would check System Preferences > Date & Time and System Preferences > Lanugage & Region to make sure I was pointed to the right store.

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How can I delete a app from the Mac App Store completely?

I have a apllication which had a error. I delete it and download the app from the Mac App Store again, but the error wasn't delete. My iMac had stored it and the Error wasn't deleted so I can't youse the app.
What can I do to delete the app complete?
Please answer.

If your App was faulty in some way you should write to iTunes support. If you simply want to delete it, most Apps carry uninstall (not delete) instructions.
Incidentally, I believe you cannot delete the record of your purchase from iTunes. That will always stay on your purchases list and be marked with a dark grey square as INSTALL..

Mac App Store Connection Failed After Mavericks Update

Hi y'all,
immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
I obviously checked out my App Store account and it's correct and active - I'm also currently using it on my iPhone, iPad and iPod with no problem at all!
Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
CAN ANYBODY PLEASE HELP ME? :-)
THX IN ADVANCE,
DANI

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Problems with mail and Mac App Store, can't reinstall mavericks.

I have a 2012 Macbook Air. A while ago, I started getting this message when I tried to open mail.
Also, when I try to open the mac app store, it looks like this regardless of the tab I choose.
First, I tried backing everything up through time machine and restoring my mac, but that did nothing. Next, I tried repairing the disk through recovery mode, but it said everything was ok. Lastly, I tried reinstalling Mavericks through recovery mode, but I got a message saying "OS X Mavericks failed to download. Use purchases page to try again." Of course, I can't use the purchases page because it won't load . The nearest Apple store is 2 hours away, so I'd really like to avoid visiting one, if possible. I would be grateful beyond words for any help. Thanks in advance.
Lane

Just to confirm, you can boot into the Recovery Drive by holding down Command R when restarting.
When you select to reinstall OS X, what happens?
Fix for missing MAS
It's possible #1 will do the trick, but you might need to do the additional steps in Keychain access.
1. Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
2. Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
(Note: I had to toggle the settings before it would stick)
Restart your system.

Mac App Store fails after installing Mavericks.

After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
Any idea to fix this problem?
Sorry for my bad english!
Message was edited by: Flacote
Everithing works fine after a several system reboots.

After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
Any idea to fix this problem?
Sorry for my bad english!
Message was edited by: Flacote
Everithing works fine after a several system reboots.

App Store completely broken.

Hi!
This is my first time using these forums, so if I do anything wrong... You know why. ;)
Anyway, for some reason the App Store is really playing up on my iPad. Here's some of the things I'm getting.
* App icons in search results corrupted
* App screenshots within app descriptions corrupted
* "Unable to download application: EXAMPLE APP could not be downloaded at this time"
* Unable to update apps, downloads reaching between 20% and 50% and then suddenly stopping.
The last two happen on my mum's iPhone 5 and my iPod 4 (iOS 6.1.5). Why is this happening and how do I fix these issues (if any)? Thanks!

Hi there numbermaniac,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.

Mac App Store Can't Update

I'm running Lion (10.7.4) and the Mac App Store is broken. It says I have two updates, but when I click UPDATE ALL it doesn't. The buttons go grey and the decatron spins and spins and that's it. No error message, no update. I have good network connectivity and I have the right Apple ID and password. Any reason these updates might not work?
iPhoto 9.3.2 => 9.4
iMovie 9.0.7 => 9.0.8
Is there some place to get the regular updaters for these things? I know Mac App Store is supposed to take the place of software updates, but since it's a broken piece of junk I don't really percieve the value to my user experience.

Did that several times along with password changes. Mavericks changed my ID,.works on everything except updates

After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc

Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Can't open mac app store after osx mavericks install

i just finished the install of OSX Mavericks, but for some reason i cannot open the mac app store, i tried restarting the computer several times and nothing, try to open it from the dock, applications folder, even terminal, and NOTHING, it jumps once on the dock and nothing, i dont know what to do please help!!!
macbook unibody 09

I have the same problem. The install seemed to go fine, it rebooted and the only APPLE app I can use is Safari and Itunes, The Mac Apple store freezes, Ibooks, Iphoto etc, all of them just lock up when I open them, even drop down items under the little Apple are frozen. I'm disgusted, any help would be appreciated.

I reinstalled tiger on one iMac, but want to re-upgragde it to Lion. I don't have the discs anymore, but I installed Lion from the Mac App Store. Now that I'm back to 10.4, I don't have the App Store. I have a new iMac with Mavericks, but it won't let

I have a 2006 iMac that I've upgraded to each new os as they came out. I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs. I want to get it back to Lion - which I purchased from the Mac App Store. But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions. I tried downloading Lion from the new iMac but it's not available...
Any ideas?

To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.

Why Mac App Store cannot resume broken transfer?

Why Mac App Store cannot resume broken transfer?
Everyday I start download of xcode, at the end of day it archived several hundred MBs, but the next day the download start from 0 again, it took me two weeks and I'm still trapped in this!

Quit the App Store if it's open.
Open System Preferences > Security & Privacy > General
Click the lock icon bottom left corner of the pane. You may be prompted for your admin password.
Select: Mac App Store and identified developers
Click the lock icon to prevent further changes.
Relaunch the App Store. From the App Store menu bar (top of your screen) click Store > Check for Unfinished Downnloads or follow the insstructions here > Mac App Store: How to resume interrupted downloads
If you still have problems ...
- Temporarily disable anti virus software if installed
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading
- Third party download managers are not compatible with the App Store.

CleanMyMac 1 deleted lots of my apps like photobooth, terminal, mac app store, preview, etc. I use Mac OS X Mavericks. What can I do?

I was cleaning my Mac using this program 'CleanMyMac', everything was perfect until I went to the Launchpad and I noticed that lots of my apps didnt show their icons like Skype, Photo Booth, Terminal, Maps, Contacts, iBooks, Mac App Store, Reminder, etc. I tried to open them but I couldnt!!!! I cant even open terminal, and even worse... I CANT EVEN OPEN A PICTURE WITH 'PREVIEW'
I dont know what to do! I use OS X Mavericks!!!!!!
HELP PLEASE!

ezuzugonz wrote:
... I went ahead and uninstalled CleanMyMac, it worked as the website says it did.
Actually, it doesn't. Following its developer's instructions leaves an active User Launch Agent com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist.
/private/var/run/com.macpaw.CleanMyMac2.Agent.socket also remains.
~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app is not deleted either, nor is app.com.macpaw.CleanMyMac2.playlist, nor a cache file in com.plausiblelabs.crashreporter.data - which is probably harmless.
Only its developer can know what the above files do. There may be others that I did not find. The reason their programmers chose to leave them behind is known only to them.
The following illustrates the contents of diskSpaceWatcher.plist and /private/var/run after following its uninstallation instructions and subsequently rebooting:
Johns-iMac:run john$ cd /private/var/run
Johns-iMac:run john$ ls -la
total 80
drwxrwxr-x 29 root daemon   986 Jan 13 21:10 .
drwxr-xr-x 24 root wheel    816 Jan 1 01:45 ..
-rw-------   1 root daemon     0 Jan 13 19:29 automount.initialized
----------   1 root daemon     0 Jan 13 19:29 com.apple.WindowServer.didRunThisBoot
-r--------   1 root daemon     0 Jan 13 19:29 com.apple.loginwindow.didRunThisBoot
-rw-r--r--   1 root daemon     0 Jan 13 20:18 com.apple.softwareupdate.availableupdatesupdated
drwx------   3 root daemon   102 Jan 13 20:32 com.apple.xpcproxy.RoleAccount.staging
srw-rw-rw-   1 root daemon     0 Jan 13 20:24 com.macpaw.CleanMyMac2.Agent.socket
srwxrwxrwx   1 root daemon     0 Jan 13 19:29 cupsd
-rw-r--r--   1 root daemon     3 Jan 13 19:29 diskarbitrationd.pid
-rw-r--r--   1 root daemon     4 Jan 13 19:33 hdiejectd.pid
-rw-r--r--   1 root daemon     2 Jan 13 19:29 kdc.pid
srw-rw-rw-   1 root daemon     0 Jan 13 19:29 mDNSResponder
drwx------   3 root daemon   102 Jan 13 19:40 mds
-rw-r--r--   1 root daemon     3 Jan 13 19:29 mds.pid
-rw-r--r--   1 root daemon     3 Jan 13 19:29 ntpd.pid
srwxrwxrwx   1 root daemon     0 Jan 13 19:29 portmap.socket
srwxrwxrwx   1 root daemon     0 Jan 13 19:29 pppconfd
drwxr-xr-x   4 root daemon   136 Jan 13 19:30 racoon
-rw-r--r--   1 root daemon     4 Jan 13 19:29 racoon.pid
-rw-r--r--   1 root daemon   238 Jan 13 21:10 resolv.conf
-rw-r--r--   1 root daemon    56 Jan 13 19:29 sntp.log
srw-rw-rw-   1 root daemon     0 Jan 13 19:29 syslog
-rw-r--r--@ 1 root daemon     3 Jan 13 19:29 syslog.pid
-r--r--r--   1 root daemon     0 Jan 13 19:29 systemkeychaincheck.done
srw-rw-rw-   1 root daemon     0 Jan 13 19:29 systemkeychaincheck.socket
srwxrwxrwx   1 root daemon     0 Jan 13 19:29 usbmuxd
-rw-r--r--@ 1 root daemon 2512 Jan 13 20:41 utmpx
srw-------   1 root daemon     0 Jan 13 19:29 vpncontrol.sock
Johns-iMac:run john$
EtreCheck excerpt, after uninstalling CMM, rebooting, and reinstalling Mavericks:
User Launch Agents:
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
I just had a question regarding the OS X Recovery, does that uninstall all my files as well?
No. Reinstalling OS X leaves all your files intact. Unfortunately it also leaves system modifications such as those installed by CleanMyMac intact as well. Eradicating them is up to you.

Is it possible to upgrade a computer that qualifies for Mavericks to Mountain Lion via a content code purchase from the Mac App Store?

I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
The Mountain Lion installer appears under Purchases in the Mac App Store, but nothing happens when I try to download it. When I try to redeem the purchase by inserting the content code I get a message indicating that the content code has already been redeemed.
I don't mind spending $20 to purchase a fresh content/installer code, but I would like some assurance that the Mountain Lion software can be installed on a computer that qualifies for Mavericks. Not wanting to upgrade to Mavericks is not my idea but is that of my client.
Or to put it another way, does Apple prohibit such an install unless the computer in question does not qualify for a Mavericks upgrade?

It is your decision which OS you want to upgrade to - Apple does not place such restrictions (unless the machine specs do not meet the OS's specs or vice versa). So, if yours does meet Mavericks specs, it can run any OS newer than what it came with.
So, which OS does the machine have now?
I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
Was this purchase done on this same Mac? If so and someone else purchased the OS, then the likely answer is: any OS or app obtained at the app store is not transferable - its' license is tied to the original purchaser's Apple ID forever. So, it may have been a valid purchase, but it is tied to the purchaser, not you.
In order to get past that, you will need to wipe the drive booting from either the original install disk (which OS did the Mac come with?) or using recovery if it was Lion. After wiping the drive, reinstall the original system, and then you can purchase and download any OS version you'd like using your own Apple ID.
Let me know if I misunderstood the situation.

Mac App Store on Mavericks ?

I've upgraded to OSX Mavericks today and I can't seem to open the mac app store,any idea why ? I want to update garage band !

It's just bounce like any other app when i open it. And then it stopped bouncing. It kept happening. I also figured out that I can't open the Terminal app

How do I find in the "Mac App Store" the authorize --my computer to do an upgrade on the newest imovie in Maverick? MacBook Pro 15' 10.9.2

How do I find in the "Mac App Store" the authorize --my computer to do an upgrade on the newest imovie in Maverick? MacBook Pro 15' 10.9.2. Thank you!

He shouldn't have done that. Now you have a pirated version of iMovie on your Mac that you will never be able to update. The MAS Terms of Use do not allow that type of sharing. His Apple ID is encoded in the copy on your Mac and you can't change that.
Legally you should delete the app.
Your Mac should have come with the iLife apps pre-installed, why did he do that?

Mac App Store completely broken in Mavericks??

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