Mac App Store, Evernote and iMovie will not let me click on anything
After I open the App Store/Software Update, anything within the App Store is unclickable (even the menu bar at the top of the screen). I have to force quit the application in order to close it. I have tried to restart the computer, to no avail. I get the same results whether I open the "App Store" or I go through "Software Update". If I get an update reminder pop up notification, I can click 'install' on that, but it does nothing after it goes away. The only available update the App Store shows available is iMovie ver. 10.0.5. Everything responds to my mouse when I hover over an item, but I can't click on anything.
Also, this is happening to one other application so far. Evernote. I have used Evernote for some time without a problem, but soon after this began to occur, my Evernote started showing the same symptoms.
• I have Sophos for virus software. I turned it off, no change.
• I checked my firewall settings and App Store connections are allowed.
• I don't have any Apps like Little Snitch, at least that I am aware of that would block connections
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button
Select
▹ Restart
from the menu bar.
Similar Messages
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App store, messages and notepad will not open
When I try to open app store, messages or notepad I get an error message that states that they quit unexpectedly
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
I have seen similar questions--mostly from 4-6 years ago--but none are quite the same as mine. I tried to export a photo from the web to iPhoto for editing and received a message stating, "Which photo library do you want iPhoto to use? To open, iPhoto needs a photo library. Select a library from the list, find another library on your computer, or create a new library that you can import photos to later. The same photo library will be used the next time you open iPhoto." Below this is a empty box. Below the box there are three buttons: [Other Library...] [Create New...][Choose]. Since the box is empty the [Choose] button is grayed out. If I click [Other Library...] I can go to Pictures->iPhoto Library. I can highlight iPhoto Library by clicking on it, but nothing happens when I click Open at the bottom of the window or if I double click iPhoto Library itself.
I only have a handful pictures on this machine--MacBook Air, OS X 10.9.4, 96 GB memory free--so I could create a new library without much pain, but I hesitate to since I don't know what caused the problem in the first place. Any ideas?
Thanks.These are your options:
1. Restore the iPhoto library from the most recent backup that predates the issue.
Advantages: Always works, if library damage is causing the problem and the backup is intact.
Disadvantages: Impossible if you don't have a backup. All changes made since the backup are lost.
2. Repair or rebuild the library. Be sure to back it up first.
Advantages: May solve the problem with no loss of data.
Disadvantages: May fail. May take a long time if the library is large.
3. Scavenge the library with a third-party application called "iPhoto Library Manager," which you can find in a web search. From the application's menu bar (not the iPhoto menu bar), select Library ▹ Rebuild.
Advantages: All images should be preserved.
Disadvantages: All books, calendars, and slideshows will be lost. -
.
unrecognized format or dirty disk. Try opening the CD in VLC or another media player, make sure the format will open for normal play. Report back.
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I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
IPhoto and iMovie will not open with Mountain Lion upgrade.
Since upgrading to Mountain Lion OS 10.8, my iPhoto and iMovie will not open. I am using a newly purchased MB Air. I re-installed iPhoto from the App Store after trashing my previously installed iPhoto application. IPhoto Library Manager was downloaded as recommended on Apple Support but also will not open. I also tried to trach the iPhoto plist as recommended by a community member. Each application (iPhoto and iMovie) bounces above the dock and message received that application unexpectedly closed. Thank you for any recommendations.
Process:
iPhoto [2167]
Path:
/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
9.3.2 (9.3.2)
Build Info:
iPhotoProject-670063000000000~2
App Item ID:
408981381
App External ID: 9487287
Code Type:
X86 (Native)
Parent Process: launchd [140]
User ID:
501
Date/Time:
2012-08-12 14:53:21.268 -0500
OS Version:
Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report:
5547 sec
Crashes Since Last Report:
26
Per-App Interval Since Last Report: 18 sec
Per-App Crashes Since Last Report: 21
Anonymous UUID:
501D2913-2E99-4E4F-8DDA-9219A5FA4A58
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000ac600000
VM Regions Near 0xac600000:
__DATA/__OBJC
00000000ac5ff000-00000000ac600000 [
4K] rw-/rwx SM=COW /usr/lib/libobjc.A.dylib
--> Submap
00000000ac600000-00000000ac601000
r-x/rwx process-only submap
__IMPORT
00000000ac600000-00000000ac601000 [
4K] rw-/rw- SM=COW /usr/lib/libobjc.A.dylib
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0xac600000 objc_assign_ivar + 0
1 libobjc.A.dylib
0x945aed47 object_setIvar + 353
2 libobjc.A.dylib
0x945aebda object_setInstanceVariable + 80
3 com.apple.AppKit
0x94cf8461 -[NSNibOutletConnector establishConnection] + 486
4 com.apple.AppKit
0x94cca15f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1002
5 com.apple.AppKit
0x94ca8762 loadNib + 373
6 com.apple.AppKit
0x94ca7d84 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 819
7 com.apple.AppKit
0x94ca795f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
8 com.apple.AppKit
0x94ca76ec +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
9 com.apple.AppKit
0x94ca3688 NSApplicationMain + 447
10 com.apple.iPhoto
0x00010f40 0x1000 + 65344
11 com.apple.iPhoto
0x00010409 0x1000 + 62473
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x912569ae kevent + 10
1 libdispatch.dylib
0x995e1cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x995e17fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x912560ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x967d804c _pthread_workq_return + 45
2 libsystem_c.dylib
0x967d7e19 _pthread_wqthread + 448
3 libsystem_c.dylib
0x967bfcca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x912558e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x967da289 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x967da512 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation
0x96299506 -[NSCondition waitUntilDate:] + 404
4 com.apple.Foundation
0x9629932d -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.Foundation
0x9629e880 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore
0x01a3cba2 -[XTMsgQueue waitForMessage] + 50
7 com.apple.proxtcore
0x01a3bb60 -[XTThread run:] + 416
8 com.apple.Foundation
0x9626b318 -[NSThread main] + 45
9 com.apple.Foundation
0x9626b29b __NSThread__main__ + 1396
10 libsystem_c.dylib
0x967d5557 _pthread_start + 344
11 libsystem_c.dylib
0x967bfcee thread_start + 34 -
The Mac App Store keeps installing iMovie after i've deleted it. I assume it is due to auto updates, but am not positive. Has anyone else expierenced this?
I know it was a clean install where I deleted all the support files as well.
(Running 10.9 on an intel i7 iMac.)OS X Mavericks: Reinstall OS X Heres the link if anyone else had the same problem!! This is if you deleted not only the Mac App Store, but iTunes, Calendar, whatever came with the Mac (Apps that came already installed on the Mac), if you deleted one of those then you have to reinstall the Mac OS, Note: This one is for Mac OS X (Maverick) my version is 10.9.4, go to that link and follow the instructions if you have Mac OS X (Maverick). Other help: Common Mistake: If you delete the app from the dock then just go to finder and applications folder and drag the app back onto the dock(it was just deleted from the dock NOT your system/computer). Hope that helps others who had the same problem.
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I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
i downloaded a itunes card and it will not let me download songs or apps it just says billing information what do i do?
You need to make sure your billing address is correct whether or not you use an iTunes gift card or not.
http://support.apple.com/kb/HT1918
"Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section." -
Can I cancel a Mac App Store download and resume later?
Can I cancel a Mac App Store download and resume later?
It is not recommended, once you start a download you should always let it complete the function. If you need to stop the download it may show the icon for the application even though you cancel it. It may or may not let you attempt to try to download the application a 2nd time.
Don -
It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
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imovie will not let me load a movie to You Tube. The error message from imovie says it is the wrong password and user name. I rechecked it and it is right.
It can be tricky sometimes. Go to your youtube account in Safari and try logging in. They might have changed the security requirements. In addition, you might find this software easier to use for uploading video to youtube.
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I just upgraded my iPhone 4 software to iOS 5.0.1 and I keep getting error -35 and it will not let me sync any apps, movies etc.
I had the same issue. I closed iTunes, restarted the computer and then tried again. This time it would sync. Another thing I tried was switching USB ports I was connecting through.
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I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen -
I got a new computer and it will not let me transfer from my i-pad or i-pod to the new computer,it asks for authorization,i give it and nothing,also has an e-mail address not associated with my itunes acct.and won't let me delete it?help
Just got off hold with Apple Tier 2 Tech - their Verification Server is down. Give a few hours and see if it works.
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