Mac App Store - FaceTime update to 1.0.1 fails

apparently I am not alone - seeing others with similar issue:
Error message from Mac App Store app:
You have updates available for other accounts
Sign in to (null) to update applications for that account.
can perform updates for other AppStore purchased applications. seeing same issue on 3 different Macs.

I have same issue. Have Facetime preinstalled on MBP, tried to call "X". It says "need to update Facetime". My version says 1.0, go to AppStore, click on "Buy" and it says i already have this and I need to go to software update. I go there and it says everything is up to date. ***?! I followed instructions from this thread to delete the app, but none of that works and it actually screws up the app. Luckily I had it backed up on an external harddrive. Called Apple Care.... they followed the same routine to move facetime to trash... and screw it all up.. ***??!
As it turns out, I finally figured it out. The message actually says "X needs to update Facetime", not me. There's nothing wrong with my facetime on MBP, as it works when I try to call "Y" and "Z". The problem lies with "X"'s iphone that needs updating. Problem solved.

Similar Messages

Mac App Store - FaceTome update to 1.0.1 fails

apparently I am not alone - seeing others with similar issue:
Error message from Mac App Store app:
You have updates available for other accounts
Sign in to (null) to update applications for that account.
can perform updates for other AppStore purchased applications. seeing same issue on 3 different Macs.

Stephen Schulte2 wrote:
BUT now that I am in 1.0.2 I see that FULL SCREEN MODE is greyed-out. Is that because I am not in a video call with someone? I haven't truly used this yet (trying to find someone with whom I can test it!) -- but should one be able to go to full screen mode even if just alone on FaceTime?
Thanks for any comment,
Steve
Friday 25 March 2011
Yes, you must be on a FaceTime call to change the video settings.

Mac app store, FaceTime , messages not opening

Hi - i'm running osx 10.9.4, 2.93 ghz, intel core i7
i can not open mac app store, FaceTime, messages, maps, contacts -
i recently ran cleanmymac and cleared a bunch of cache, could this have affected?
how do i fix?
thanks!!

May be that " CleanMyMac" cleaned too much.
Remove it and try again.
Remove CleanMyMac
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply"

Mac App Store / Keynote Update Install Fails

For a month I have been receiving notifications from the Mac App Store to update Keynote to Keynote 5.3
I do, it says it is installed and then I received the same notification, repeat with same result 12 times.
What is (or isn't) going on ?
Thanks !

My apologies. Time and OSX version fly.
It is actually OS X 10.8.2
Thanks for pointing that out.

How do I prevent Mac App Store flagging updates?

I have a Mac Mini with 1.66 Ghz Intel Core Duo processor and 2GB of RAM
I am using OS 10.6.8 - the highest that this Mac will run.
I have iPhoto 11 - version 9.2.3
When I open the Mac App Store it tells me that there is an update for iPhoto to version 9.3, but if I try to update it I am told "iPhoto can't be installed on Mac Mini HD because Mac OS X version 10.7.4 or later is required"
How do I prevent the App Store constantly flagging up this update as I cannot use it.

Try hiding the app in the Purchased pane.

HT5525 I can't find the updates tab in the mac app store (just updated iTunes)?

I'm trying to purchase a book of photos through iPhoto - it tells me to update iPhoto before I can order the book. My macbook pro is running OSX Lion so it says I can update iPhoto "in the updates tab of the mac app store"... but when I go to the app store in iTunes, there is no updates tab. I then tried the second update option, via software update under the apple menu, but that just updated a bunch of other firmware, not iPhoto.
Can anyone help point me in the direction of the iPhoto '11 update please?

You don't use iTunes for that. Launch the App Store application
that's in your Applicaitons folder, login with your Apple ID and you should be able to update iPhoto.
OT

Mac book pro wont show mac app store when updated

My daughter's macbook pro won't show the mac app store on her dock. She has updated it a numerous amount of times, and nothing has changed each time. She did everything the computer told her to (put her password in, restart it..). Can anyone tell me how to fix this? Thank you.

It's only for Mac OS X 10.6.6 and newer. If the computer's running a compatible OS version, drag the App Store there from the Applications folder.
(56940)

Mac App Store cannot update itunes, OS and remote desktop; keep saying it is updated and yet ask it ask you to update as in fact it is not updated

I search my problem on web and got no solution.
1) mac app store shows some updates needed. e.g. itunes, remote desktop.
2) I clicked "update", and it changes to "installed" within seconds and then shows I have installed the update.
3) But the problem is that the software is NOT updated and the "installed icon" changes back to "update" immediately.
4) the picture below shows what happened.
5) As you can see, the remote desktop is updated twice on Mar 3 and is version 3.8.2 v1.1 but the mac app store prompt me to update it.
6) I cannot update the new version of MAC OS too.
Solution:
1) Restart app or OS. >> Failed.
2) Rebuild spotlight >> Failed.
3) Genius bar >> No hope as the Genius bar is fully booked all the time (rumors that people are selling the timeslots, guess where am I?).
Can any one help me on that.
Thanks a lot.

I tried the debug mode in mac app store too >> Fail.
The first time I feel disapointing from apple software.

Mac app store has update icon but has no update

the mac app store icon in my dock, in launcher and in the bar at the top of the mac app store, it says that there is an update, but when I click on it, it just says that no updates are available. also im on 10.8.2
i dont know what to do and the '1' really bugs me.... help?

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.appstore folder to the Trash.
Relaunch the App Store.

Mac App Store System Update

I recently tried to upgrade my iTunes to "11.0.2" but I received an error during the System Update Installtion. It stated there was corruption during download. I have attempted to go back into the Mac App Store to "check for updates" but it says there are no updates available. That is false. iTunes has not been updated, drivers have not been updated, & the other updates listed were not carried out.
How can I correct this? I know for a fact iTunes needed updating but I don't have a list of everything that was listed in the System Update. If I try to manually go into iTunes and check for updates it says an update is available, and then opens the Mac App Store. Once the App Store is open...it says there are no updates.
Please help, your time and attention is appreciated. Thank you,

mende1 thank you so much! The direct link to the update fixed it for me! I manually downloaded the combo link you provided. Now when I went back to the Mac App Store I was able to find updates that are due (I.E. Java, iTunes, Digital Raw Image, Airport Utility, HP Drivers, and more).
I have one more question to ask you. Also can you repost your solution, the one with the link, so I can mark it as it being the post to solve my issue? Since I previous marked it as "helpful" I can't remark it for solving my issue.
My last question is aside from verifying the disk/permissions, is there any other way for me to check the hardrive and make sure there's no other issues? I'm paranoid now that there may be errors on the drive or something. Or should I be 100% content since the disk utility no longer finds issues?
Again, thank you for your time mende1!

Mac App Store Mavericks update greyed out

When I try to update to Mavericks in the Mac App Store on a MacBook Air (11-inch, Mid 2012) running OS X 10.7.5, but the "Install App" button does not appear to do anything, and in the "Purchases" window, the OS X Mavericks button is greyed out.
I have tried restarting, killing the storeagent, deleting the plists, and nothing seems to help.
Any suggestions?
Thank you!

Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.

Trouble signing into mac app store for updates

The app store icon in my launchbar indicates that I have 3 updates available, and I would like to update. So I click the "update" button next to each item, and I am asked to sign in with my apple ID. I do, then I receive a message saying more info is needed, and I am redirected to a web site that explains what an Apple ID is and how to create one. I know I am entering my ID and password correctly because when I try doing it another way, I get the "incorrect ID or password" mesage. And of course, I managed to sign in to the Apple Support Community.
So how do I get my updates?
Any help is appreciated!

Thanks for this recommendation. After contacting iTunes support, here's the meat of the response I got:
Angela, I would suggest that you review your account's information using the iTunes application on your computer and then follow the steps below:
1) Open iTunes.
2) From the Store menu, choose Sign In.
3) Enter your Apple ID and its password, and click Sign In.
4) You will see a dialog saying this: "This Apple ID has not yet been used with the iTunes Store. Please review your account information." Click Review and follow the onscreen instructions to sign in with the account.
Followed these steps, then all I had to do was enter my credit card information (I never got to that screen before), and now my Apple ID is fully functional, so I can download apps from the mac app store and install my updates. ...Yet more proof that money truly can buy happiness.
I hope I don't run into similar problems in the future...as a relatively new mac user, I would have expected the process of creating a freakin' ID to be somewhat more streamlined.
Anyway, if anyone else has the same issue, now you know what to do. =)

Mac App Store - Disable Update

Hello,
I recently purchased an application in the Mac App Store, on Snow Leopard. The application wants to update to a newer version and I don't feel like it. So... How do I disable the little red bubble that reads +"1" next to the Mac App Store on my dock.
Thanks in advance.
Best,
Marcus
OS X 10.6.8

Marcus,
It will not be possible, unless you remove the MAS from your Dock.

Mac App Store cannot update any app

Hello!
I have a major problem with the Mac App Store, ever since I updated to OS X 10.9 Mavericks. Whenever I want to update any of my apps which I had purchased/downloaded from the App Store back in Mountain Lion, I get an error like this:
This happens with all my apps, and I really need Xcode and the iWork suite for my projects. Can someone please help? Thanks in advance.
P.S. I have already tried clearing the App Store cache by getting rid of the com.apple.appstore folder, resetting the entire app by enabling the Debug menu. Nothing doing.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Mac App Store showing updates for an app I didn't purchase

The Mac App Store keeps showing updates for 'Nyan Cat: Lost in Space', but I have not purchased this app. When I click 'update', it shows up with somebody else's email address, which I did not recognise, and if I try to enter my email address + password it does not accept.

Let me beat you to it here... the Apple ID you are seeing is....
DRUM ROLL !!!!
[email protected] <-- TRALLAHHHH LAHHHHH!!
This is because you (or let's say someone else) has been doing some very naughty Utorrenting.
Now, with this info to arm yourself, you may be able to figure out what cracked item you have placed on that machine.

Mac App Store - FaceTime update to 1.0.1 fails

Similar Messages

Maybe you are looking for