Mac App Store Frozen in Mavericks
Has anyone experienced the grey frozen screen on launching the App Store on OS 10.9.5? It does not respond at all, and the tabs on the top bar will all highlight simultaneously.
Things I have tried:
deleted all App Store plist files in the user library and the global library
logged in as a guest, same issue
reset the PRAM
reset SMC
safe boot, same issue
repaired permissions, same issue
changed DNS server address
Does anyone know of a method, short of reinstalling Mavericks, that could be a potential remedy? I'm command-line and mac-savvy, but I need some ideas.
Mitch
Back up all data.
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Otherwise, test on another network.
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Adobe Premiere Elements 11 Crashes from Mac App store (MBA 2013, Mavericks)
When loading, it simply hangs for 3 minutes then crashes. Can't get past the loading screen.
Bought for 80$ from the mac App store.
PaulCrash Log:
Process: Adobe Premiere Elements 11 Editor [1875]
Path: /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
Identifier: com.adobe.pre11editor
Version: 11.0 (11.0)
App Item ID: 571585871
App External ID: 11641629
Code Type: X86-64 (Native)
Parent Process: launchd [179]
Responsible: Adobe Premiere Elements 11 Editor [1875]
User ID: 501
Date/Time: 2013-11-20 08:44:49.368 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: E27E1474-DE20-E2D2-1E54-02F4880EF24C
Sleep/Wake UUID: 94ECB1D5-1141-4523-AF85-D0E1EAAD6A18
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8dfb4a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff89efce60 nanosleep + 200
2 libsystem_c.dylib 0x00007fff89efcd52 usleep + 54
3 com.adobe.ExporterQuickTimeHost.framework 0x0000000122a15463 0x122a13000 + 9315
4 com.adobe.ExporterQuickTimeHost.framework 0x0000000122a1a264 xSDKExport + 1476
5 com.adobe.ExporterQuickTimeHost.framework 0x0000000122a19cdb xSDKExport + 59
6 com.adobe.ExporterHost.framework 0x0000000103ad679f ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 241055
7 com.adobe.ExporterHost.framework 0x0000000103ad7555 ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 244565
8 com.adobe.ExporterHost.framework 0x0000000103ad719b ML::ExporterHost::RegisterAMEWrapper(ASL::InterfaceRef<ML::IAMEWrapper, ML::IAMEWrapper>) + 243611
9 com.adobe.ExporterHost.framework 0x0000000103a95011 ML::ExporterFactory::ShutdownAMEPlugins() + 337
10 com.adobe.PluginSupport.framework 0x00000001032cdc0c ML::AddPluginsToBlacklist(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 5612
11 com.adobe.PluginSupport.framework 0x00000001032d1cdc ML::ClearPluginCache() + 3084
12 com.adobe.PluginSupport.framework 0x00000001032d3034 ML::LoadPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 2420
13 com.adobe.PluginSupport.framework 0x00000001032eee7e ML::PluginSupport::LoadAllPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 334
14 com.adobe.PluginSupport.framework 0x00000001032f07b9 ML::PluginSupport::LoadAllPlugins(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 73
15 com.adobe.Mezzanine.framework 0x0000000104e98484 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 8964
16 com.adobe.Mezzanine.framework 0x0000000104e9cb96 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 27158
17 com.adobe.Mezzanine.framework 0x0000000104e96142 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 82
18 com.adobe.Frontend.framework 0x00000001056a9324 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 254420
19 com.adobe.Frontend.framework 0x00000001056ae8be unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 276334
20 com.adobe.Frontend.framework 0x00000001056a878b unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 251451
21 com.adobe.Frontend.framework 0x00000001056ed17b AppMain + 203
22 com.adobe.Startup.framework 0x000000010584e0c9 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 7689
23 com.adobe.pre11editor 0x000000010000343a 0x100000000 + 13370
24 com.adobe.pre11editor 0x0000000100003a14 0x100000000 + 14868
25 com.adobe.pre11editor 0x00000001000032a8 0x100000000 + 12968
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8dfb5662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8e95643d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8e956152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libobjc.A.dylib 0x00007fff83d390e6 objc_release + 22
1 libobjc.A.dylib 0x00007fff83d3865a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
2 libdispatch.dylib 0x00007fff8e9560ea _dispatch_root_queue_drain + 402
3 libdispatch.dylib 0x00007fff8e957193 _dispatch_worker_thread2 + 40
4 libsystem_pthread.dylib 0x00007fff82efeef8 _pthread_wqthread + 314
5 libsystem_pthread.dylib 0x00007fff82f01fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.ASLFoundation.framework 0x000000010181d6f0 ASL::AsyncFileReader::AsyncFileReader() + 304
6 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8dfb4a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff89efce60 nanosleep + 200
2 ScriptLayer 0x000000010a78a4cb MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 487947
3 ScriptLayer 0x000000010a77637e MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 405694
4 ScriptLayer 0x000000010a78a836 MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 488822
5 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.ACE 0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE 0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8dfb564a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010199796e boost::asio::detail::kqueue_reactor<false>::run(bool) + 478
2 com.adobe.dvatransport.framework 0x0000000101998a25 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 517
3 com.adobe.dvatransport.framework 0x0000000101975abc SkyConnectionEnv::MainLoop() + 76
4 com.adobe.dvatransport.framework 0x0000000101975b29 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
6 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8dfb4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82efef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82f01fb9 start_wqthread + 13
Thread 19:: ace
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x000000011fc89bb6 0x11fa2c000 + 2481078
6 com.adobe.CameraRaw 0x000000011fc89843 0x11fa2c000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 20:: ace
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x000000011fc89bb6 0x11fa2c000 + 2481078
6 com.adobe.CameraRaw 0x000000011fc89843 0x11fa2c000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 21:: ace
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f407a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f407c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f3d838d MPWaitOnQueue + 192
5 com.adobe.CameraRaw 0x000000011fc89bb6 0x11fa2c000 + 2481078
6 com.adobe.CameraRaw 0x000000011fc89843 0x11fa2c000 + 2480195
7 com.apple.CoreServices.CarbonCore 0x00007fff8f3d890b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 22:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8dfb4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82effc3b _pthread_cond_wait + 727
2 com.adobe.CameraRaw 0x000000011ff83d0a 0x11fa2c000 + 5602570
3 com.adobe.CameraRaw 0x000000011ff281d2 0x11fa2c000 + 5226962
4 com.adobe.CameraRaw 0x000000011fdaddb9 0x11fa2c000 + 3677625
5 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8dfb4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82efef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82f01fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8dfb0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8dfafd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff82c94315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff82c93939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff82c93275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff82d489d1 CFRunLoopRun + 97
6 com.adobe.dvacore.framework 0x00000001000eb359 dvacore::threads::RunPlatformEventLoop() + 89
7 com.adobe.dvacore.framework 0x00000001000f0f71 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 177
8 com.adobe.dvacore.framework 0x000000010008f9a6 boost::function0<void>::operator()() const + 38
9 com.adobe.dvacore.framework 0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
10 com.adobe.boostthreads.framework 0x000000010002e714 thread_proxy + 132
11 libsystem_pthread.dylib 0x00007fff82efd899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff82efd72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff82f01fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000004 rbx: 0x0000000000000000 rcx: 0x00007fff5fbfd478 rdx: 0x0000000000000001
rdi: 0x0000000000000b03 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd4b0 rsp: 0x00007fff5fbfd478
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000103b3a674 r13: 0x0000000000000008 r14: 0x0000000000000000 r15: 0x00007fff5fbfd4c0
rip: 0x00007fff8dfb4a3a rfl: 0x0000000000000247 cr2: 0x00000001055ff000
Logical CPU: 0
Error Code: 0x0200014e
Trap Number: 133
Binary Images:
0x100000000 - 0x100003ff7 +com.adobe.pre11editor (11.0 - 11.0) <112DB9EB-9263-D15F-2AA9-1F2736FF5020> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
0x100009000 - 0x100010fff +com.adobe.boostdatetime.framework (boost_date_time version 11.0.0 - 11.0.0.0) <F535838A-7210-CD33-0D0D-A3F6B7F1F39C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10002c000 - 0x100034ff7 +com.adobe.boostthreads.framework (boost_threads version 11.0.0 - 11.0.0.0) <17CE347E-0989-4F42-D597-BE689D9FE9F6> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x10004b000 - 0x1001defe7 +com.adobe.dvacore.framework (dvacore version 11.0.0 - 11.0.0.0) <56B15387-2769-C071-972F-09D56755DD98> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x1003e2000 - 0x100748fef +com.adobe.dvaui.framework (dvaui version 11.0.0 - 11.0.0.0) <20ED994B-541F-A9BF-2A8E-35D9DD46CE41> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x100c07000 - 0x100cbfff7 +com.adobe.dvaworkspace.framework (dvaworkspace version 11.0.0 - 11.0.0.0) <C8A444F2-062A-979F-EEC6-7AF728579721> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x100dea000 - 0x100ea4fff +com.adobe.exo.framework (exo version 11.0.0 - 11.0.0.0) <CF225A6B-89A8-F9B4-BA0A-ADE4D1C5D7F0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x101008000 - 0x1010f9fe7 +com.adobe.dvaeve.framework (dvaeve version 11.0.0 - 11.0.0.0) <58D8036B-BBA0-A419-A74F-05FD3C4F3264> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvaeve.framework/Versions/A/dvaeve
0x10126e000 - 0x1012b2fff +com.adobe.dvatemporalxmp.framework (dvatemporalxmp version 11.0.0 - 11.0.0.0) <6C2B7858-4DA3-BA37-FD6C-D02F10ECDE95> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
0x1012da000 - 0x101338ffd +com.adobe.AdobeXMPCorePD (Adobe XMP Core 5.2 -c 3 - 61.141987) <37A7128D-857A-F1CF-A00D-497983A42017> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x101348000 - 0x1013ecfef +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.2 -f 17 - 61.141987) <C504760D-5727-CC17-08BD-74688712F2C4> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x101422000 - 0x101641fff +com.adobe.UIFramework.framework (1.0) <2A6FE1F9-6551-F7DB-747B-A79839FD2C1B> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/UIFramework.framework/Versions/A/UIFramework
0x10178f000 - 0x1017b0fff +com.adobe.dvamediatypes.framework (dvamediatypes version 11.0.0 - 11.0.0.0) <87127579-51DD-B546-16A1-145E6CFA58AB> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x1017dc000 - 0x1017ddfff +com.adobe.PRM.framework (PRM version 6.0.0 - 6.0.0.0) <659F1D10-FD66-448C-8EBD-49003E5DF0A1> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x1017e2000 - 0x10184cff7 +com.adobe.ASLFoundation.framework (ASLFoundation version 6.0.0 - 6.0.0.0) <261E186F-5577-F25D-6978-8024BFDFC7F8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1018f9000 - 0x10190ffff +com.adobe.ASLMessaging.framework (ASLMessaging version 6.0.0 - 6.0.0.0) <28925052-00CE-065A-A3AE-88E44A217EF2> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x10191f000 - 0x101920fff +com.adobe.MediaCore.Frameworks.Memory (1.0 - 1.0) <5C64DB58-4E47-FA6E-36E6-B850B8D0AF4D> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x101925000 - 0x101937ff7 +com.adobe.ASLUnitTesting.framework (ASLUnitTesting version 6.0.0 - 6.0.0.0) <18E22F0F-78DD-56DC-CC2A-39A30C7C72E8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x101943000 - 0x101944fff +com.adobe.boostsystem.frameworkk (boost_system version 11.0.0 - 11.0.0.0) <99C2C43C-E42B-0F96-D4F2-A01490855A0C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10194e000 - 0x1019c6fff +com.adobe.dvatransport.framework (dvatransport version 11.0.0 - 11.0.0.0) <6217A016-0BD1-8C0E-2650-06E833A1D1E0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x101a5e000 - 0x101a9eff7 +com.adobe.dvamarshal.framework (dvamarshal version 11.0.0 - 11.0.0.0) <2F808FA0-48E2-0EB6-F79E-D3FDFC3591B0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x101b3c000 - 0x101d2dff7 +com.adobe.dynamiclink.framework (dynamiclink version 11.0.0 - 11.0.0.0) <136F8033-8F42-950D-D9E4-3887C21740A8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x101eb2000 - 0x101ef2ff7 +com.adobe.MediaFoundation.framework (MediaFoundation version 6.0.0 - 6.0.0.0) <307A738A-8158-6675-3ABD-2CE3EEC9A17E> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x101f17000 - 0x101f98ff7 +com.adobe.AudioRenderer.framework (AudioRenderer version 6.0.0 - 6.0.0.0) <34A9EE22-F6D8-9870-52E7-22BA0D1D197E> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x101fc9000 - 0x101ff4fff +com.adobe.dvacaptioning.framework (dvacaptioning version 11.0.0 - 11.0.0.0) <E71B52D1-B789-F4D7-2B52-5B5F3F80C0FB> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x10202d000 - 0x102b72fef +com.adobe.Backend.framework (Backend version 6.0.0 - 6.0.0.0) <01006B55-0960-E93D-D6F6-6056DB2D79A0> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Backend.framework/Versions/A/Backend
0x102f9e000 - 0x10316dfef +com.adobe.ImageRenderer.framework (ImageRenderer version 6.0.0 - 6.0.0.0) <604E0D1E-2542-75F1-938B-07D16B686980> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
0x1031e8000 - 0x103229ff7 +com.adobe.MLFoundation.framework (MLFoundation version 6.0.0 - 6.0.0.0) <290D1062-077C-AC59-C172-B3709A476583> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
0x103251000 - 0x1032a2fff +com.adobe.VideoFrame.framework (VideoFrame version 6.0.0 - 6.0.0.0) <687AA939-909A-1F5D-2971-584DFCFE0460> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/VideoFrame.framework/Versions/A/VideoFrame
0x1032c5000 - 0x103300ff7 +com.adobe.PluginSupport.framework (PluginSupport version 6.0.0 - 6.0.0.0) <D85AD8C1-C5EC-3EF1-0087-1FEAFF50582C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/PluginSupport.framework/Versions/A/PluginSupport
0x103322000 - 0x103360fff +com.adobe.SweetPeaSupport.framework (SweetPeaSupport version 6.0.0 - 6.0.0.0) <30B94A5C-0DAB-30FF-A4E7-B135084BF465> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/SweetPeaSupport.framework/Versions/A/SweetPeaSupport
0x103384000 - 0x1033c7ff7 +com.adobe.AudioSupport.framework (AudioSupport version 6.0.0 - 6.0.0.0) <AD21BD8D-AEE3-33AC-B3B3-593C8F8E2B7A> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AudioSupport.framework/Versions/A/AudioSupport
0x1033e7000 - 0x1033eaff7 +com.adobe.MediaUtils.framework (MediaUtils version 6.0.0 - 6.0.0.0) <1811B566-DBB1-D879-8AFD-16C88AB0E91A> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/MediaUtils.framework/Versions/A/MediaUtils
0x1033ef000 - 0x10340cff7 +com.adobe.AudioFilterHost.framework (AudioFilterHost version 6.0.0 - 6.0.0.0) <BCE9931F-0493-B559-02F5-EAEC12AFAE04> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AudioFilterHost.framework/Versions/A/AudioFilterHost
0x10341d000 - 0x103456fef +com.adobe.AudioFilters.framework (AudioFilters version 6.0.0 - 6.0.0.0) <FAABD66B-333C-2799-0A1F-BF8310EC8B70> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AudioFilters.framework/Versions/A/AudioFilters
0x1034a4000 - 0x1035ceff7 +com.adobe.VideoRenderer.framework (VideoRenderer version 6.0.0 - 6.0.0.0) <181A982C-5AE5-8171-0487-6115AF66FE35> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/VideoRenderer.framework/Versions/A/VideoRenderer
0x10363a000 - 0x1037c7ff7 +com.adobe.ImporterHost.framework (ImporterHost version 6.0.0 - 6.0.0.0) <3CC3CB94-1F6D-B772-7ED9-64E358DA78E2> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ImporterHost.framework/Versions/A/ImporterHost
0x103860000 - 0x10393bff7 +com.adobe.VideoFilterHost.framework (VideoFilterHost version 6.0.0 - 6.0.0.0) <21D71210-D836-1C1E-C49E-B7232D1AA32B> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/VideoFilterHost.framework/Versions/A/VideoFilterHost
0x10397d000 - 0x103a10ff7 +com.adobe.TimeWarpFilter.framework (TimeWarpFilter version 6.0.0 - 6.0.0.0) <80B8AD0E-ADF0-27DE-CB65-101F7FE31BB5> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/TimeWarpFilter.framework/Versions/A/TimeWarpFilter
0x103a3e000 - 0x103b12fe7 +com.adobe.ExporterHost.framework (ExporterHost version 6.0.0 - 6.0.0.0) <9325D6F4-4EF7-65A0-6392-51CBBE189971> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ExporterHost.framework/Versions/A/ExporterHost
0x103b63000 - 0x103be5ff7 +com.adobe.PlayerHost.framework (PlayerHost version 6.0.0 - 6.0.0.0) <F4C33FE5-0CE3-8626-4488-16700BBD2ED8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/PlayerHost.framework/Versions/A/PlayerHost
0x103c21000 - 0x103c95fff +com.adobe.RecorderHost.framework (RecorderHost version 6.0.0 - 6.0.0.0) <86ADD28A-4C3B-56DD-DCA6-99967A22F5AC> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/RecorderHost.framework/Versions/A/RecorderHost
0x103cd3000 - 0x103ce2ff7 +com.adobe.ProjectConverterHost.framework (ProjectConverterHost version 6.0.0 - 6.0.0.0) <3D28153A-CB17-AB1B-8BE2-B12435D9C6D2> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ProjectConverterHost.framework/Versions/A/ProjectConverter Host
0x103ced000 - 0x103cfcff7 +com.adobe.ProjectSupport.framework (ProjectSupport version 6.0.0 - 6.0.0.0) <7DD959E3-1A0E-7A7B-6FCD-457C34000580> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ProjectSupport.framework/Versions/A/ProjectSupport
0x103d08000 - 0x103d20ff7 +com.adobe.AMEAppFoundation.framework (AMEAppFoundation version 5.5.0 - 5.5.0.0) <996818F1-D6FA-F732-031A-ADD27DBE2C65> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AMEAppFoundation.framework/Versions/A/AMEAppFoundation
0x103d4b000 - 0x103d6efff +com.adobe.PostEncodeHost.framework (PostEncodeHost version 5.5.0 - 5.5.0.0) <92BF0E76-DDB7-E086-C287-DDC8769BE892> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/PostEncodeHost.framework/Versions/A/PostEncodeHost
0x103da4000 - 0x103dc1fff +com.adobe.BIB (AdobeBIB 1.2.02.12659 - 1.2.02.12659) <6819BA1B-DF86-5EE8-C777-4E011D616A39> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103dcd000 - 0x103e6dfef +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <83CA2291-5B56-AB69-AF81-A1FBD64AA937> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x103eb6000 - 0x103f5affb +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <3022B3E5-07EC-A68B-5E75-41996620745F> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x103fbf000 - 0x104016ff7 +com.adobe.BravoInitializer.framework (BravoInitializer version 6.0.0 - 6.0.0.0) <F7317B8D-734B-D680-3D75-4B2C3652A998> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/BravoInitializer.framework/Versions/A/BravoInitializer
0x10403a000 - 0x104178ff7 +com.adobe.ACE (AdobeACE 2.18.00.12659 - 2.18.00.12659) <50F24A33-D8E9-5F39-22C8-75B097EE97B8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1041a3000 - 0x1044ecfe7 +com.adobe.AGM (AdobeAGM 4.20.67.7392 - 4.20.67.7392) <8A8CBAD1-8538-7DC3-CEF9-3C93854A777A> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1045c5000 - 0x1048f6fe7 +com.adobe.CoolType (AdobeCoolType 5.07.124.12659 - 5.07.124.12659) <C36D0E60-9ACD-1302-CBDC-07722DD97DE9> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104998000 - 0x104a5cfff +com.adobe.AMEWrapper.framework (AMEWrapper version 5.5.0 - 5.5.0.0) <86794D90-C3B7-2592-83BF-98CCD1687028> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AMEWrapper.framework/Versions/A/AMEWrapper
0x104b38000 - 0x104c59fff +com.adobe.EncoderHost.framework (EncoderHost version 5.5.0 - 5.5.0.0) <EFBDAE9F-9F23-E6C7-9762-D26F4B8BD5B4> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/EncoderHost.framework/Versions/A/EncoderHost
0x104d71000 - 0x105430ff7 +com.adobe.Mezzanine.framework (1.0) <F55E943A-B681-AFA9-F228-40869CE37908> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Mezzanine.framework/Versions/A/Mezzanine
0x10563e000 - 0x105796ff7 +com.adobe.Frontend.framework (1.0) <DBDEBEFE-D66B-5825-5BFD-0C0E7722338E> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Frontend.framework/Versions/A/Frontend
0x105844000 - 0x10587bff7 +com.adobe.Startup.framework (1.0) <3FD3E72C-7E3E-4A7A-A0FE-C6FB965CE683> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/Startup.framework/Versions/A/Startup
0x10588e000 - 0x1058a8ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1058b2000 - 0x1058beff7 +com.adobe.boostsignals.framework (boost_signals version 11.0.0 - 11.0.0.0) <3E44FDC6-256A-5E03-C42A-8B7581B73F47> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1058d7000 - 0x105baffe6 +libxerces-c-3.0.dylib (0) <46020284-EEA8-7D7B-388C-BF23A318C997> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/libxerces-c-3.0.dylib
0x105d30000 - 0x105d57ff1 +com.mainconcept.mc-enc-dv (8.5 - 8.5.0.70720) <6852E5C4-06F1-3F75-B2F7-4B2E1A30CBB8> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/mc_enc_dv.framework/Versions/A/mc_enc_dv
0x105d6d000 - 0x105d9aff7 +com.adobe.amefoundation.framework (amefoundation version 5.5.0 - 5.5.0.0) <46FAF7E1-4901-BEC9-FDCE-925E07A2E625> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/amefoundation.framework/Versions/A/amefoundation
0x105de6000 - 0x105e10fff +com.adobe.ameproperties.framework (ameproperties version 5.5.0 - 5.5.0.0) <676974BE-F882-A63D-9A24-29477476ED6C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/ameproperties.framework/Versions/A/ameproperties
0x105e64000 - 0x105e85fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <57E822F5-271D-A9EE-A92C-88C8835DCC68> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x105e94000 - 0x105e98ff7 +com.adobe.AppServices.framework (AppServices version 5.5.0 - 5.5.0.0) <4ADF8A9F-9EB0-FDF7-AF2C-CF12518CB0B2> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/AppServices.framework/Versions/A/AppServices
0x105ea4000 - 0x105efcfeb +com.adobe.headlights.LogSessionFramework (2.0.1.013) <FE58F688-F5A3-0BD1-B98D-8B9D3127D776> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x105f43000 - 0x105f47fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x105f4e000 - 0x105feffff +com.adobe.EUIFramework.framework (1.0) <0A65F52B-8798-ABC6-D697-FEC0312B23F4> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/EUIFramework.framework/Versions/A/EUIFramework
0x106062000 -
Mac App store problem after Mavericks install
I have installed Mavericks, 3 times now, on my MacBook Air. There have been a few hicups but the only one I have been unable to fix is the App Store. It will open, accept my user name and perform updates however it will not allow me to view or download new Apps. If I create a new user that user has full functionality. So the Maverick install has obviously done something to my Mac Store user settings. Has anyone any idea how I fix it?
ThanksBack up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Cannot find Mountain Lion on the Mac App Store.
I've called the Apple Store. All I can get without paying $19.99 to talk to a real person is the automated system. Through that, I am told that Mountain Lion is available "exclusively at the Mac App Store." I can't find it anywhere! I've tried searching and the only thing that I finally get is the upgrade for Mountain Lion, Where is Mountain Lion hiding?
I think that you called Apple Care, not the Apple Store. If you are are not in the 90 free phone help or have not purchased the extended Apple warranty then it costs money to speak to Apple Care. But the Apple Store is always free to discuss purchases. 1-800-MY-APPLE
But the only version of OS X sold now in the Mac App Store (MAS) is Mavericks. To buy any previous version, you need to call the Apple Store and they sell you a redemption code that takes a day or three to get forwarded to your email from a different part of Apple. -
"Updates" in Mac App Store contains multiple instances of same patch?
I started with a newly opened MacBook Air (mid-2013) with Mountain Lion. I used the Mac App Store to install Mavericks and the few subsequent OS patches. In "Updates", I see multiple instances of the same patch, listed a few times:
MacBook Air SMC Firmware Update v1.9 (3 times)
Digital Camera RAW Compatibility Update v4.09 (2 times)
MacBook Air EFI Firmware Update v2.7 (1 time)
iPhoto v9.5 (1 time)
I haven't noticed anything wrong with the system, but it's weird to see a patch "installed" multiple times? Anyone know why this is?
Thanks!Yes, seen that little occurrence more than a few times, eventually it will vanish from what I've seen.
If you installed it fine, no worries.
techs are looking into this. -
Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I have a 2006 iMac that I've upgraded to each new os as they came out. I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs. I want to get it back to Lion - which I purchased from the Mac App Store. But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions. I tried downloading Lion from the new iMac but it's not available...
Any ideas?To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.
-
I was cleaning my Mac using this program 'CleanMyMac', everything was perfect until I went to the Launchpad and I noticed that lots of my apps didnt show their icons like Skype, Photo Booth, Terminal, Maps, Contacts, iBooks, Mac App Store, Reminder, etc. I tried to open them but I couldnt!!!! I cant even open terminal, and even worse... I CANT EVEN OPEN A PICTURE WITH 'PREVIEW'
I dont know what to do! I use OS X Mavericks!!!!!!
HELP PLEASE!ezuzugonz wrote:
... I went ahead and uninstalled CleanMyMac, it worked as the website says it did.
Actually, it doesn't. Following its developer's instructions leaves an active User Launch Agent com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist.
/private/var/run/com.macpaw.CleanMyMac2.Agent.socket also remains.
~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app is not deleted either, nor is app.com.macpaw.CleanMyMac2.playlist, nor a cache file in com.plausiblelabs.crashreporter.data - which is probably harmless.
Only its developer can know what the above files do. There may be others that I did not find. The reason their programmers chose to leave them behind is known only to them.
The following illustrates the contents of diskSpaceWatcher.plist and /private/var/run after following its uninstallation instructions and subsequently rebooting:
Johns-iMac:run john$ cd /private/var/run
Johns-iMac:run john$ ls -la
total 80
drwxrwxr-x 29 root daemon 986 Jan 13 21:10 .
drwxr-xr-x 24 root wheel 816 Jan 1 01:45 ..
-rw------- 1 root daemon 0 Jan 13 19:29 automount.initialized
---------- 1 root daemon 0 Jan 13 19:29 com.apple.WindowServer.didRunThisBoot
-r-------- 1 root daemon 0 Jan 13 19:29 com.apple.loginwindow.didRunThisBoot
-rw-r--r-- 1 root daemon 0 Jan 13 20:18 com.apple.softwareupdate.availableupdatesupdated
drwx------ 3 root daemon 102 Jan 13 20:32 com.apple.xpcproxy.RoleAccount.staging
srw-rw-rw- 1 root daemon 0 Jan 13 20:24 com.macpaw.CleanMyMac2.Agent.socket
srwxrwxrwx 1 root daemon 0 Jan 13 19:29 cupsd
-rw-r--r-- 1 root daemon 3 Jan 13 19:29 diskarbitrationd.pid
-rw-r--r-- 1 root daemon 4 Jan 13 19:33 hdiejectd.pid
-rw-r--r-- 1 root daemon 2 Jan 13 19:29 kdc.pid
srw-rw-rw- 1 root daemon 0 Jan 13 19:29 mDNSResponder
drwx------ 3 root daemon 102 Jan 13 19:40 mds
-rw-r--r-- 1 root daemon 3 Jan 13 19:29 mds.pid
-rw-r--r-- 1 root daemon 3 Jan 13 19:29 ntpd.pid
srwxrwxrwx 1 root daemon 0 Jan 13 19:29 portmap.socket
srwxrwxrwx 1 root daemon 0 Jan 13 19:29 pppconfd
drwxr-xr-x 4 root daemon 136 Jan 13 19:30 racoon
-rw-r--r-- 1 root daemon 4 Jan 13 19:29 racoon.pid
-rw-r--r-- 1 root daemon 238 Jan 13 21:10 resolv.conf
-rw-r--r-- 1 root daemon 56 Jan 13 19:29 sntp.log
srw-rw-rw- 1 root daemon 0 Jan 13 19:29 syslog
-rw-r--r--@ 1 root daemon 3 Jan 13 19:29 syslog.pid
-r--r--r-- 1 root daemon 0 Jan 13 19:29 systemkeychaincheck.done
srw-rw-rw- 1 root daemon 0 Jan 13 19:29 systemkeychaincheck.socket
srwxrwxrwx 1 root daemon 0 Jan 13 19:29 usbmuxd
-rw-r--r--@ 1 root daemon 2512 Jan 13 20:41 utmpx
srw------- 1 root daemon 0 Jan 13 19:29 vpncontrol.sock
Johns-iMac:run john$
EtreCheck excerpt, after uninstalling CMM, rebooting, and reinstalling Mavericks:
User Launch Agents:
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
I just had a question regarding the OS X Recovery, does that uninstall all my files as well?
No. Reinstalling OS X leaves all your files intact. Unfortunately it also leaves system modifications such as those installed by CleanMyMac intact as well. Eradicating them is up to you. -
I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
The Mountain Lion installer appears under Purchases in the Mac App Store, but nothing happens when I try to download it. When I try to redeem the purchase by inserting the content code I get a message indicating that the content code has already been redeemed.
I don't mind spending $20 to purchase a fresh content/installer code, but I would like some assurance that the Mountain Lion software can be installed on a computer that qualifies for Mavericks. Not wanting to upgrade to Mavericks is not my idea but is that of my client.
Or to put it another way, does Apple prohibit such an install unless the computer in question does not qualify for a Mavericks upgrade?It is your decision which OS you want to upgrade to - Apple does not place such restrictions (unless the machine specs do not meet the OS's specs or vice versa). So, if yours does meet Mavericks specs, it can run any OS newer than what it came with.
So, which OS does the machine have now?
I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
Was this purchase done on this same Mac? If so and someone else purchased the OS, then the likely answer is: any OS or app obtained at the app store is not transferable - its' license is tied to the original purchaser's Apple ID forever. So, it may have been a valid purchase, but it is tied to the purchaser, not you.
In order to get past that, you will need to wipe the drive booting from either the original install disk (which OS did the Mac come with?) or using recovery if it was Lion. After wiping the drive, reinstall the original system, and then you can purchase and download any OS version you'd like using your own Apple ID.
Let me know if I misunderstood the situation. -
Mac App Store on Mavericks ?
I've upgraded to OSX Mavericks today and I can't seem to open the mac app store,any idea why ? I want to update garage band !
It's just bounce like any other app when i open it. And then it stopped bouncing. It kept happening. I also figured out that I can't open the Terminal app
-
How do I find in the "Mac App Store" the authorize --my computer to do an upgrade on the newest imovie in Maverick? MacBook Pro 15' 10.9.2. Thank you!
He shouldn't have done that. Now you have a pirated version of iMovie on your Mac that you will never be able to update. The MAS Terms of Use do not allow that type of sharing. His Apple ID is encoded in the copy on your Mac and you can't change that.
Legally you should delete the app.
Your Mac should have come with the iLife apps pre-installed, why did he do that? -
Mac App Store Connection Failed After Mavericks Update
Hi y'all,
immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
I obviously checked out my App Store account and it's correct and active - I'm also currently using it on my iPhone, iPad and iPod with no problem at all!
Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
CAN ANYBODY PLEASE HELP ME? :-)
THX IN ADVANCE,
DANILaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?
Process:
Mail [605]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.2 (1874)
Build Info:
Mail-1874000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [164]
Responsible:
Mail [605]
User ID:
501
Date/Time:
2014-05-01 22:11:44.754 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 5D0F67F3-4D58-F054-66B6-24017FD68ADC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:I will check. Can the security update be installed if you can no longer open the Mac App Store app?
I was listening to the MacCast podcast and the host had a similar issue and did something similar to the link below. I am concerned that I may mess something up by doing this.
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm
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