Mac App Store log in error message 'connection failed'
Hi all,
I access the internet via a local network and proxy server at my workplace who also use the websense firewall software. We've managed to sort it finally that we can log into iTunes, but still cannot log into Mac App Store using the same AppleID and password. Whenever I try I keep getting the 'connection failed' error message.
Any ideas anyone???...
Stuart.
Hi all,
I access the internet via a local network and proxy server at my workplace who also use the websense firewall software. We've managed to sort it finally that we can log into iTunes, but still cannot log into Mac App Store using the same AppleID and password. Whenever I try I keep getting the 'connection failed' error message.
Any ideas anyone???...
Stuart.
Similar Messages
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When i try to download os x mavericks from the mac app store it has error messages
the two messages say unknown error and we could not fuffil your request at this time
Launch the Console application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
App store log in failure, message appears: Connection failure (in red). What should I do?
app store log in failure, message appears: Connection failure (in red). What should I do?
1/10/15 8:18:22.744 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: Received a start command from networkd[132]
1/10/15 8:18:22.744 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91] starting on demand from process iTunes (18071) matching hostname play.itunes.apple.com
1/10/15 8:18:22.744 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to connecting
1/10/15 8:18:22.744 PM nesessionmanager[267]: IPSec connecting to server skuhece.anuson.com
1/10/15 8:18:22.776 PM nesessionmanager[267]: IPSec Phase1 starting.
1/10/15 8:18:22.795 PM racoon[18761]: accepted connection on vpn control socket.
1/10/15 8:18:22.795 PM racoon[18761]: accepted connection on vpn control socket.
1/10/15 8:18:22.796 PM racoon[18761]: IPSec connecting to server 199.195.192.71
1/10/15 8:18:22.796 PM racoon[18761]: IPSec connecting to server 199.195.192.71
1/10/15 8:18:22.796 PM racoon[18761]: Connecting.
1/10/15 8:18:22.796 PM racoon[18761]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:18:22.796 PM racoon[18761]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:18:22.796 PM racoon[18761]: IKE Packet: transmit success. (Initiator, Main-Mode message 1).
1/10/15 8:18:22.796 PM racoon[18761]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:18:22.796 PM racoon[18761]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:18:23.136 PM racoon[18761]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:18:23.136 PM racoon[18761]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:18:23.136 PM racoon[18761]: IKE Packet: receive success. (Initiator, Main-Mode message 2).
1/10/15 8:18:23.141 PM racoon[18761]: IKE Packet: transmit success. (Initiator, Main-Mode message 3).
1/10/15 8:18:23.423 PM racoon[18761]: IKE Packet: receive success. (Initiator, Main-Mode message 4).
1/10/15 8:18:23.452 PM racoon[18761]: IKE Packet: transmit success. (Initiator, Main-Mode message 5).
1/10/15 8:18:23.758 PM racoon[18761]: Error evaluating certificate.
1/10/15 8:18:23.758 PM racoon[18761]: Error evaluating certificate.
1/10/15 8:18:23.761 PM racoon[18761]: ---------------Returned error strings: ---------------.
1/10/15 8:18:23.762 PM racoon[18761]: ---------------Returned error strings: ---------------.
1/10/15 8:18:23.762 PM racoon[18761]: -----------------------------------------------------.
1/10/15 8:18:23.762 PM racoon[18761]: -----------------------------------------------------.
1/10/15 8:18:23.762 PM racoon[18761]: the peer's certificate is not verified.
1/10/15 8:18:23.762 PM racoon[18761]: the peer's certificate is not verified.
1/10/15 8:18:23.762 PM racoon[18761]: IKEv1 Phase 1 AUTH: failed. (Initiator, Main-Mode Message 6).
1/10/15 8:18:23.762 PM nesessionmanager[267]: IPSec Controller: IKE FAILED. phase 3, assert 0
1/10/15 8:18:23.762 PM racoon[18761]: IKE Packet: transmit success. (Information message).
1/10/15 8:18:23.762 PM racoon[18761]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA).
1/10/15 8:18:23.762 PM racoon[18761]: IKE Packet: receive failed. (Initiator, Main-Mode Message 6).
1/10/15 8:18:23.762 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnecting
1/10/15 8:18:23.763 PM racoon[18761]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA 8012e95ec24af07d:4b3a70938bcc2897 isn't established.
1/10/15 8:18:23.763 PM racoon[18761]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA 8012e95ec24af07d:4b3a70938bcc2897 isn't established.
1/10/15 8:18:23.763 PM nesessionmanager[267]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:23.763 PM racoon[18761]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:23.763 PM racoon[18761]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:23.764 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnected, last stop reason 0
1/10/15 8:18:23.764 PM racoon[18761]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:18:23.764 PM racoon[18761]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:18:23.765 PM racoon[18761]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:23.765 PM racoon[18761]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:23.976 PM sandboxd[251]: ([396]) storedownloadd(396) deny mach-lookup com.apple.usymptomsd
1/10/15 8:18:23.984 PM sandboxd[251]: ([396]) storedownloadd(396) deny mach-lookup com.apple.usymptomsd
1/10/15 8:18:55.820 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: Received a start command from networkd[132]
1/10/15 8:18:55.820 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91] starting on demand from process iTunes (18071) matching hostname play.itunes.apple.com
1/10/15 8:18:55.820 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to connecting
1/10/15 8:18:55.821 PM nesessionmanager[267]: IPSec connecting to server skuhece.anuson.com
1/10/15 8:18:55.824 PM nesessionmanager[267]: IPSec Phase1 starting.
1/10/15 8:18:55.840 PM racoon[18762]: accepted connection on vpn control socket.
1/10/15 8:18:55.840 PM racoon[18762]: accepted connection on vpn control socket.
1/10/15 8:18:55.840 PM racoon[18762]: IPSec connecting to server 199.195.192.71
1/10/15 8:18:55.840 PM racoon[18762]: IPSec connecting to server 199.195.192.71
1/10/15 8:18:55.840 PM racoon[18762]: Connecting.
1/10/15 8:18:55.840 PM racoon[18762]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:18:55.840 PM racoon[18762]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:18:55.841 PM racoon[18762]: IKE Packet: transmit success. (Initiator, Main-Mode message 1).
1/10/15 8:18:55.841 PM racoon[18762]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:18:55.841 PM racoon[18762]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:18:56.103 PM racoon[18762]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:18:56.103 PM racoon[18762]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:18:56.103 PM racoon[18762]: IKE Packet: receive success. (Initiator, Main-Mode message 2).
1/10/15 8:18:56.109 PM racoon[18762]: IKE Packet: transmit success. (Initiator, Main-Mode message 3).
1/10/15 8:18:56.388 PM racoon[18762]: IKE Packet: receive success. (Initiator, Main-Mode message 4).
1/10/15 8:18:56.414 PM racoon[18762]: IKE Packet: transmit success. (Initiator, Main-Mode message 5).
1/10/15 8:18:56.700 PM racoon[18762]: Error evaluating certificate.
1/10/15 8:18:56.700 PM racoon[18762]: Error evaluating certificate.
1/10/15 8:18:56.704 PM racoon[18762]: ---------------Returned error strings: ---------------.
1/10/15 8:18:56.704 PM racoon[18762]: ---------------Returned error strings: ---------------.
1/10/15 8:18:56.704 PM racoon[18762]: -----------------------------------------------------.
1/10/15 8:18:56.704 PM racoon[18762]: -----------------------------------------------------.
1/10/15 8:18:56.704 PM racoon[18762]: the peer's certificate is not verified.
1/10/15 8:18:56.704 PM racoon[18762]: the peer's certificate is not verified.
1/10/15 8:18:56.704 PM racoon[18762]: IKEv1 Phase 1 AUTH: failed. (Initiator, Main-Mode Message 6).
1/10/15 8:18:56.705 PM nesessionmanager[267]: IPSec Controller: IKE FAILED. phase 3, assert 0
1/10/15 8:18:56.705 PM racoon[18762]: IKE Packet: transmit success. (Information message).
1/10/15 8:18:56.705 PM racoon[18762]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA).
1/10/15 8:18:56.705 PM racoon[18762]: IKE Packet: receive failed. (Initiator, Main-Mode Message 6).
1/10/15 8:18:56.705 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnecting
1/10/15 8:18:56.705 PM racoon[18762]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA 3f341f93b9d46df5:accbda1abf3b9b04 isn't established.
1/10/15 8:18:56.705 PM racoon[18762]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA 3f341f93b9d46df5:accbda1abf3b9b04 isn't established.
1/10/15 8:18:56.705 PM nesessionmanager[267]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:56.706 PM racoon[18762]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:56.706 PM racoon[18762]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:56.706 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnected, last stop reason 0
1/10/15 8:18:56.707 PM racoon[18762]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:18:56.707 PM racoon[18762]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:18:56.707 PM racoon[18762]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:18:56.707 PM racoon[18762]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:19:30.829 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: Received a start command from networkd[132]
1/10/15 8:19:30.829 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91] starting on demand from process iTunes (18071) matching hostname play.itunes.apple.com
1/10/15 8:19:30.829 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to connecting
1/10/15 8:19:30.830 PM nesessionmanager[267]: IPSec connecting to server skuhece.anuson.com
1/10/15 8:19:30.832 PM nesessionmanager[267]: IPSec Phase1 starting.
1/10/15 8:19:30.849 PM racoon[18763]: accepted connection on vpn control socket.
1/10/15 8:19:30.849 PM racoon[18763]: accepted connection on vpn control socket.
1/10/15 8:19:30.849 PM racoon[18763]: IPSec connecting to server 199.195.192.71
1/10/15 8:19:30.849 PM racoon[18763]: IPSec connecting to server 199.195.192.71
1/10/15 8:19:30.849 PM racoon[18763]: Connecting.
1/10/15 8:19:30.849 PM racoon[18763]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:19:30.849 PM racoon[18763]: IPSec Phase 1 started (Initiated by me).
1/10/15 8:19:30.849 PM racoon[18763]: IKE Packet: transmit success. (Initiator, Main-Mode message 1).
1/10/15 8:19:30.850 PM racoon[18763]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:19:30.850 PM racoon[18763]: >>>>> phase change status = Phase 1 started by us
1/10/15 8:19:31.118 PM racoon[18763]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:19:31.118 PM racoon[18763]: >>>>> phase change status = Phase 1 started by peer
1/10/15 8:19:31.118 PM racoon[18763]: IKE Packet: receive success. (Initiator, Main-Mode message 2).
1/10/15 8:19:31.124 PM racoon[18763]: IKE Packet: transmit success. (Initiator, Main-Mode message 3).
1/10/15 8:19:31.384 PM racoon[18763]: IKE Packet: receive success. (Initiator, Main-Mode message 4).
1/10/15 8:19:31.412 PM racoon[18763]: IKE Packet: transmit success. (Initiator, Main-Mode message 5).
1/10/15 8:19:31.703 PM racoon[18763]: Error evaluating certificate.
1/10/15 8:19:31.704 PM racoon[18763]: Error evaluating certificate.
1/10/15 8:19:31.707 PM racoon[18763]: ---------------Returned error strings: ---------------.
1/10/15 8:19:31.707 PM racoon[18763]: ---------------Returned error strings: ---------------.
1/10/15 8:19:31.708 PM racoon[18763]: -----------------------------------------------------.
1/10/15 8:19:31.708 PM racoon[18763]: -----------------------------------------------------.
1/10/15 8:19:31.708 PM racoon[18763]: the peer's certificate is not verified.
1/10/15 8:19:31.708 PM racoon[18763]: the peer's certificate is not verified.
1/10/15 8:19:31.708 PM racoon[18763]: IKEv1 Phase 1 AUTH: failed. (Initiator, Main-Mode Message 6).
1/10/15 8:19:31.708 PM racoon[18763]: IKE Packet: transmit success. (Information message).
1/10/15 8:19:31.708 PM nesessionmanager[267]: IPSec Controller: IKE FAILED. phase 3, assert 0
1/10/15 8:19:31.708 PM racoon[18763]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA).
1/10/15 8:19:31.708 PM racoon[18763]: IKE Packet: receive failed. (Initiator, Main-Mode Message 6).
1/10/15 8:19:31.708 PM racoon[18763]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA a102f71f36b5acea:59fed533b03bb07e isn't established.
1/10/15 8:19:31.709 PM racoon[18763]: mode config 6 from 199.195.192.71[4500], but ISAKMP-SA a102f71f36b5acea:59fed533b03bb07e isn't established.
1/10/15 8:19:31.708 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnecting
1/10/15 8:19:31.709 PM nesessionmanager[267]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:19:31.709 PM racoon[18763]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:19:31.709 PM racoon[18763]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:19:31.710 PM nesessionmanager[267]: NESMLegacySession[IPSEC US San Jose 3:C7C727DF-D5DB-4887-B59D-DC6252C58F91]: status changed to disconnected, last stop reason 0
1/10/15 8:19:31.710 PM racoon[18763]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:19:31.710 PM racoon[18763]: glob found no matches for path "/var/run/racoon/*.conf"
1/10/15 8:19:31.710 PM racoon[18763]: IPSec disconnecting from server 199.195.192.71
1/10/15 8:19:31.711 PM racoon[18763]: IPSec disconnecting from server 199.195.192.71 -
i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!
Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off. -
Error message tells me to reset password. After resetting password I get confirmation email that new password is set. As soon as I try to access App Store I get error message that password is not valid.
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
-
When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
Mac app store wont load, error "powerpc Apps not supported"
mac app store wont load, error "powerpc Apps not supported"
Im running a 2008 intel i mac with ios 10.7.5 all updates done. Have previously used the store ok.
Help please.You're using 10.7 but Rosetta is no longer available on that build. So you can't get PowerPC emulation to run anymore. Sorry but that's been stripped out.
But I am puzzled as to why this would prevent Mac App Store from loading.
Could you show us a screenshot of this error, and your screen in its entirey here? Thanks. -
Every time i try to sign in to the mac app store i get the message 'an unknown error has occurred"
I can sign into the iTunes store but not into the Mac App Store. I don't have this problem on my other Mac running the same Mac OS X 10.6.8.
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store. -
Why does Mac App Store log me out in the middle of a download of Lion and "resume" won't work?
I have previously purchased a copy of OS Lion and have been loading it onto each of three Macs in our home network. This worked fine for an iMac G7 and iMac G5, but is failing for a White Macbook (running Snow Leopard 10.6.8). Other apps have been successfully downloaded on the Macbook, so the problem seems to be only associated with Lion (which is a 3-4hr dowload).
When I log onto my Mac App Store account and select "Purchases", my prior purchase of Lion is there as it should be. I then select "Install" and it starts to download as expected. Then about 10 minutes into the download, it pops-up that it is going to log out and offers me the option to click "cancel" (within so many seconds) to elect not to log out. If I select "cancel", it continues to download normally until about an hour later when the same thing occurs, and so on. If I do not select "cencel", then it logs out and when I log back in "Resume" doesn't work in App Store. It shows that zero GB have been downloaded when at least 1GB have already been downloaded.
So, unless I sit there vigilantly watching the download for 4 hours to select "cancel" whenever it pops up. I just can't download the software this way. With a capped data plan, this has the potential to be very expensive.
Btw, I have tried the simple thing of switching from a WIFI connection to cable, but this had no impact on the problem.
Can anyone help?but is failing for a White Macbook (running Snow Leopard 10.6.8)
Launch iTunes. From the menu bar click Store / Authorize This Computer.
Try again. -
Mac App Store says "Unknown error."
The Mac App store is giving me an "unknown error" when I try to install a purchased app or but another app.
I *think* this is a result of me running a chmod or chown recursively on the wrong directory. I've run the "Restore Disk Permissions" on my main partition and although that said it fixed some things, it didn't solve my App store problem.
What user, group, and permissions do I need to set and on what files and directories do I need to set them in order for this to work?
As a side-note, I'm logged into the app store with my only account. Choosing "Sign Out" from the "Store" menu does nothing. I upgraded to OS X 10.7.4 and rebooted today. I've deleted the App Store cache files and rebooted.
Thanks,
JoelHi Joel ...
How about third party software. If you have anti virus software installed, disable that.
Little Snitch can cause the issues you are experiencing also.
And try deleting the App Store cookies .plist
Go to ~/Libary/Cookies
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Try the App Store.
edited by: cs -
App Store updates: I sign in, my password is accepted, I click on update, and still get the error message that I need to sign in to the same account I already signed in at. What do I have to do to get my app updates?
Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support -
Mac app store download restarts every time connection drops
For the past 2 weeks I have been trying to download a game from the Mac App Store. The game file is around 20gig, so it takes quite a bit of time to download.
My issue is: Every time my connection drops or my Macbook goes to sleep, the download has to start again.
For example, today it was 50% (10gig) done, then all of a sudden, it said an error occurred but when I clicked to resume the download, it started from scratch. So I lost about 6 hours of downloading time.
Can anyone help me with this issue?
Thanks in advance.Hi ..
Check your download speeds here > Speedtest.net - The Global Broadband Speed Test
If your download speed is less than 10Mbps, the file may be timing out before it can finish downloading.
Make sure your Mac has sufficient storage space. Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage. Make sure there's at least 15% free disk space.
Apps such as Little Snitch, Growl, MacKeeper, and anti virus software can prevent apps from downloading
Disable anti virus software if installed
Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
I Deleted the mac app store because of error 4 and i cant download it with software update
I Deleted the mac app store because it showed error 4 and I cant download it with software update.
I guess you have no time-machine or carbon copy cloner backup at hand.. then you will go a manual way.
Mac AppStore is included in 10.6.6 first and a updated better version ( the latest ) is in 10.6.7, so I focus on the later :
Use the shareware ( works without paying , nag screen only ) called "pacifist" . Locate the 10.6.7 update package on your harddisk, mount the dmg, go inside and right-click the installer package, it wil offer you top open it with pacifist instead of Apples OS installer.
Inside pacifist you can see the various sub-packages, one item is the Mac App Store, select it and choose "install to default location" from pacifists menu.
This way you bypass the OS' logic that it is already up to date and will find AppStore in your Applications folder.
Note that this scenario is totally unsupported by Apple of course and you do it on your own risk.
The official way if you have messed up the OS and have removed parts of it, would be to wipe and reload OSX plus its updates to be back.. -
Mac app store password unknown error
When I try to enter my password mac app store an error "Unknown errors"
I tried to enter my password in itunes and it worked, but not working in the mac app store.
Please, tell me, what i do?Same issue on my iPad mini from Moscow
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My Mac Book Pro OSX 10.6.8 has suddenly stopped printing to Epson Stylus Photo RX690 after many successful print runs.
Print attempts are paused with the Message:
Connection failed: NT_STATUS_BAD_NETWORK_NAME
The Epson is shared with a Toshiba laptop with Windows Vista.
All assistance is appreciated!
Cam OpiePulling one out of the air here, since it looks like you don't mind trying stuff...
Have you tried it with a trailing slash yet?
About the best I can make out of...
http://www.mail-archive.com/[email protected]/msg42165.html
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