Mac app store needs my apple id?

I have recently switched computers and have given my old macbook to a family member. I deleted my home folder and account and they made their own. However I left all of my apps on the mac. and now when they try to update them, they need my apple id? How do I fix this so that they can use their own instead of mine?

Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

Similar Messages

  • Mac App Store update: right Apple ID but wrong user account

    My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
    I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
    Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
    All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
    Any ideas?

    Welcome to the Apple Support Communities
    All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

  • How do i buy an app on the mac app store with my apple account balance?

    when i try to buy an ap it tries to get my credit card info. i dont want to use a credit card because ive already got alot on my acount balance and just recently when i bought my mac yesterday they gave me a free student 65£ voucher.

    Hi there,
    Sometimes, you need to enter Credit Card info, even if you are using account balence. Make sure you sign-in to your account on the mac app store, or enter your Apple ID in System Preferences under Users and Groups.
    Also make sure you have redeemed that code.
    Nathan

  • Mac App store update different apple ID

    So when i want to update an app from the mac app store it asks for my apple ID password, however the apple id email is an email i have never seen or used in my life, and i can not change it to my actual apple ID email that i used for all my apple products. in other words i do not know where this random email came from. anybody else with same issue? any tips are appreciated!

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • Not allowed to download apps not from Mac App Store--needed for my college genetics home work (mit.edu/star/genetics)

    Daughters is trying to do genetics homework using required website: www.mit.edu/star/genetics. Unable to load page after hitting "start" alert says "Security does not allow downloading subject not downloaded from Mac App store. Using Mac desktop utilizing OSX Yosemite. Have tried on both this desktop and MacBook Air. Same response each time. Thank you for your help.

    Hello,
    This question is probably better suited to an Apple Forum:
    * https://discussions.apple.com/welcome
    * (doubt you'll find anything here, but just in case there is something useful) https://www.apple.com/support/
    Note your user agent shows an extremely outdated version of Firefox. See:
    * https://www.mozilla.org/security/known-vulnerabilities/firefox/
    Please update by following this article:
    * [[Update Firefox to the latest version]]

  • Mac App Store needs real System Requirements for Games

    After reading about the 2011 Apple Design Awards I decided to download Anomaly: Warzone Earth from the Mac App Store. The system requirements listed are "Mac OS X 10.6 or later".
    My 2006 MacBook Pro runs 10.6.7 fine, so I thought I would be able to play, but my 2 GHz Intel Core Duo, 2 GB ram, and ATI X1600 graphics card are apparently nowhere near fast enough to actually play the game. Sure, the app launches, but the menu interface is jerky and the actual gameplay is completely unplayable. Instead of even laggy lo-res graphics, the screen is just a blank grey field with no visuals.
    If the App Store told me more specifically that a faster graphics card, more video memory, or a faster processor were required to play, I would have not bought the game (or at least waited until I upgraded my computer).
    I was tempted to try the game on my Windows 7 partition via Bootcamp (since Windows seems to have better graphics drivers and can often run the same games faster) but I don't feel like shelling out more money for another version that likely won't run.
    TL;DR
    I wish the Mac App Store listed real system requirements, instead of just assuming that nobody would keep using the same computer for five years.

    You can provide feedback to Apple.
    http://www.apple.com/feedback/macosx.html
    When you have problems with an app, contact the developer.
    http://forum.anomalythegame.com/faq.php?sid=277ee1b7adde841196aef0556bcc0461

  • Mac App Store Needs a Wish List or "Buy Later"

    Ever benn browsing apps and know you want the app but not ready to buy it, then days later go back to find it only to realize you cant' remember?  I can't tell you how many times I wish I could save the app to purchase later.  The app store needs a second option to "buy later"

    You can provide feedback to Apple here.

  • I can't connect to Mac APP Store with my apple Id

    i have a message "your computer cannot be verified" please contact Assistance

    1. Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    2. Reboot
    3. Sign in to the app store.

  • Mac App Store Apple ID does not work

    Try to access the mac app store with my apple ID under OS X 10.6.8
    The mac app store still says "your device couldnt get verified"
    I have changed my apple ID password several times.
    In itunes everything works fine!
    I want to upgrade to Lion but the appstore does not work.
    Help needed

    From your comment in the other thread.
    Unable to verify your device or computer
    1. Delete the file Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    2. Reboot
    3. Sign in to the app store.

  • Mac App Store -- why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.

    Why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.

    An alternative is to purchase an iTunes gift card that can be redeemed for apps in the Mac App Store.
    Buy Apple Gift Cards, iTunes Gift Cards & iPhone Gift Cards - Apple Store (U.S.)
    iTunes Store: How to redeem a code
    You can provide feedback to Apple >  Apple - iTunes - Feedback

  • Mac App Store download speed very slow...

    I have been trying to download the App Store updates OS X Update 10.10.3 and OS X Yosemite Recovery Update to my iMac for the past several days.  When opening the Mac App Store, I click on updates and they appear.  However, when I select 'download' my download speed slows to the point of less than 1 MB per minute.
    I seem to remember this happening when Yosemite was first released, but after a few days, I had no problem downloading Yosemite from the App Store.
    This only occurs when trying to download from the Mac App Store.  When I download iOS App updates to iTunes I do not have the same problem so it seems to be only affecting the Mac App Store.
    My internet speed is fine.  I can download fine from other websites, just not the Mac App Store. 
    After searching online, I found one solution that looked promising:
    Finder->Applications->Utilities->Keychain Access->Preferences->Certificates->Certificate Revocation List- Changed from Best attempt to OFF.
    Unfortunately for me this had no effect so I changed the setting back.
    I then looked for a way I could download the files from outside the Mac App Store & found this:
       Apple - Support - Downloads
    When downloading from Apple Support downloads page, my downloads were very fast.  The Yosemite 2 GB Combo update took about 15 minutes, a far cry from the App Store which would have taken hours. 
    Is there some setting I need to change to increase the download speed from the Mac App Store or is it just overloaded servers?  Why then can I download the files from the support page and not run into the same slow speeds?  Updating iTunes was also giving me very slow download speeds, so again, I went to the Apple Support Downloads & clicked the link to download the latest version of iTunes.  The file downloaded in about a minute.
    Any suggestions would be appreciated.
    Thanks!

    Apple servers are overloaded. Instead of using App Store, use safari to download the updates manually from apple websites.
    Here's a link for OS X 10.10.2 Combo Update.
    OS X Yosemite 10.10.2 Combo Update
    I had the same issue and downloaded manually from this link. It took me about 30-40 minutes. I'm using a 5mb connection. Your 40mb connection should be faster.
    As for the iOS updates, you will have to download them from your iOS devices, because there are no standalone updates for iOS. Alternatively after you update your Mac, use iTunes to download iOS updates by connecting your iOS devices with your Mac. That should be faster than downloading through your iOS devices.

  • Error code "this code must be redeemed in the mac app store"?

    I enter code for update in app store and get code "this code must be redeemed in the mac app store"?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Are you using the correct app store? If you are using the iTunes App Store, apps for iOS devices, then you need to switch to the Mac App Store, apps for Macs. The Mac App Store is the App Store app in your Mac's Applications folder. It can also be opened from the App Store selection in the Apple Menu. It also comes by default in the Dock.

  • "erro desconhecido" (Unknown error) login Mac App Store

    I have a MBP (mac os x 10.6.8) and I would like to uprade to the new OS... but I'm having problems with my App Store.
    I can't acess my acount, after a introduce my aplle ID and password I get the following message: (Unknown error)
    Need some help here, please.

    Hi wjwyatt1,
    Welcome to Apple Support Communities.
    You may find some useful suggestions in these articles:
    Mac App Store: "An unknown error occurred (100)" when purchasing
    http://support.apple.com/kb/ts3637
    Troubleshooting the Mac App Store
    http://support.apple.com/kb/ts3624
    Best,
    Jeremy

  • Download Mac App Store application

    I was just recently given a "new" MacBook Pro for work, the operating system on it was very old!
    I was able to load Snow Leopard tonight with an installation disc, however to load Lion & Mountain on it (I bought both) I need the App Store
    Can I get the App Store application installed somehow?

    If you installed Snow Leopard, note that you have installed Mac OS X 10.6.3, and Mac App Store needs Mac OS X 10.6.6 or later.
    To update to the most recent Snow Leopard version and get the Mac App Store, open  > Software Update, and install all available updates, including Mac OS X 10.6.8. After restarting, you will find the App Store icon in the Dock, so open it and purchase OS X Mountain Lion.
    Remember to make a backup before upgrading, and check that your applications are supported > http://www.roaringapps.com
    If your Mac can't run OS X Mountain Lion, see if you can install OS X Lion > http://support.apple.com/kb/HT4949 Then, call Apple to purchase it > http://support.apple.com/kb/HE57

  • Mac App Store works fine for buying/installing new software, but times out when looking for updates. Help?

    I just got a (lightly) used Mac Mini as a second computer (2010 model). Logged into Mac App Store with my Apple ID and tried to check for updates...received "An error has occurred - The request timed out" message. Was able to go to the main App Store page and download/install OS X Mountain Lion...then tried again and still got the time-out error. Any ideas of what is happening and how to get Software Update to work?

    Apps already installed by the former owner of the Mini are associated with that persons Apple iD. You won't be able to update any of those apps using your Apple iD. Those apps will have to be purchased from your Apple ID only.
    Apparently the previous owner had not upgraded to Mountain Lion as yet, or you would not have been able to download and install that OS X.

Maybe you are looking for

  • Problem with HP Photosmart C4795 Printer

    I'm having difficulties with getting my C4795 to print.  The feed rollers are operating more than usual.  Whenever I turn the printer on it feeds the paper without any job being initiated.  When I try to start a print job oftentimes the printer will

  • Sanity check ... CRM is not included in Discovery System?

    Hi - We have installed the SAP Discovery System - and I had been assuming that CRM was included - but it looks like it's not.  Is this correct?  Just want to make sure that I'm not missing something obvious - Thanks, Michelle

  • IPhone data is not showing in iTunes

    Hi all, I recently started having a problem when connecting my iPhone to my Windows laptop I have always used for syncing with iTunes. When I connect it, iTunes shows blank data in the tabs to the right. Like Summary, Music, etc... I have plugged it

  • PE6 & Outlook2003: Blurred embedded images when using Photo Mail function

    Images/photos embedded with PE6 Photo Mail in Outlook 2003 emails are blurred/out of focus. OS: Winxp Home, RAM 3Mb, Photo Elements, Nikon D70, NEF files. This problem suddenly started. Any ideas how to correct it ? Thanks, J-J

  • Can I sync music and manually add movies?

    This is harder than it seems. I want to sync my ipod to my music library, but still be able to add movies manually just like I can sync photos but manually add movies and music. I think I have the set up right because I got it to the point that I can