Mac App Store non responsive after trying to update to OS X 10.10.3
Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.
This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Similar Messages
-
App store keeps crashing after trying to update to latest 10.8.3 update ,
what can I do I can not reinstall it from anywhere! Everything runs so slow!
It is reaally frsutrating trying to find the app store in apple's site can anyone pinpoint to where can I download it again and try to get to work?
ThanksTry the Combo update from the Apple Support page - http://support.apple.com/kb/DL1640.
Good luck,
Clinton -
Mac App Store Keeps Crashing When Trying To Update
I keep getting a NSInvalidArgumentException when I click on the updates tab in the mac App Store. Not really sure how to resolve the issue. Has anyone seen this before?
Process: App Store [660]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [439]
User ID: 8583
Date/Time: 2013-11-23 14:27:23.203 -0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 56403 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 046AFAE4-9D5F-8964-A0A3-5C5059E2CA59
Crashed Thread: 14 Dispatch queue: com.apple.SoftwareUpdate.SUCatalogFetchAuthenticationHandler
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9044eb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9273e3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff903ff27a -[__NSArrayM insertObject:atIndex:] + 282
3 libdispatch.dylib 0x00007fff8e7fdf01 _dispatch_call_block_and_release + 15
4 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
6 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
7 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
8 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
9 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x00007fff8e86deb4 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x00007fff8e86dc52 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x00007fff8e86dae3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff89700533 _DPSNextEvent + 685
9 com.apple.AppKit 0x00007fff896ffdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x00007fff896f71a3 -[NSApplication run] + 517
11 com.apple.AppKit 0x00007fff8969bbd6 NSApplicationMain + 869
12 com.apple.appstore 0x0000000102c7ba24 0x102c7a000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f977d16 kevent + 10
1 libdispatch.dylib 0x00007fff8e7fcdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8e7fc9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff882f2546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff88350562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f977322 __select + 10
1 com.apple.CoreFoundation 0x00007fff9042ff46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 14 Crashed:: Dispatch queue: com.apple.SoftwareUpdate.SUCatalogFetchAuthenticationHandler
0 libsystem_kernel.dylib 0x00007fff8f977212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8fbd3b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8fc17f61 abort + 143
3 libc++abi.dylib 0x00007fff9265d9eb abort_message + 257
4 libc++abi.dylib 0x00007fff9265b39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff9273e873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8f03e8fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff9273e5de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8e7fa0ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
10 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
11 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
12 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
13 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 15:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff889a2bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 19:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff889a2bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 23:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff93327d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff9287812a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 24:: Dispatch queue: com.apple.SoftwareUpdate.SUAppStoreController.ScanAndSession
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff883557ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8835569b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.SoftwareUpdate.framework 0x0000000103155316 -[NSRunLoop(SUAdditions) _runUntilCondition:periodicAction:] + 162
8 com.apple.SoftwareUpdate.framework 0x0000000103126dab -[SUScan performSynchronousScan] + 152
9 com.apple.SoftwareUpdate.framework 0x000000010314d2d5 __144-[SUAppStoreUpdateController _startScanningForUpdates:conditionally:includingPrerelease:rampedUnseen:skipIfN otInitial:notifyOn:progress:finish:]_block_invoke_0189 + 626
10 libdispatch.dylib 0x00007fff8e7fdf01 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
13 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
16 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 38:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff8fc9d2a1 CVDisplayLink::runIOThread() + 689
3 com.apple.CoreVideo 0x00007fff8fc9cfd7 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 39:: Dispatch queue: com.apple.SoftwareUpdate.SUHelperProxy
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.SoftwareUpdate.framework 0x000000010313e26a suhelperd_client_make_queues + 76
3 com.apple.SoftwareUpdate.framework 0x000000010314080b __27-[SUHelperProxy makeQueues]_block_invoke_0 + 61
4 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8e7fb723 _dispatch_barrier_sync_f_invoke + 39
6 com.apple.SoftwareUpdate.framework 0x00000001031407aa -[SUHelperProxy makeQueues] + 131
7 com.apple.SoftwareUpdate.framework 0x000000010312542a -[SUScan _scanMain:] + 2298
8 com.apple.Foundation 0x00007fff88350562 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010848cc58 rdx: 0x0000000000000000
rdi: 0x000000000000c10f rsi: 0x0000000000000006 rbp: 0x000000010848cc80 rsp: 0x000000010848cc58
r8: 0x00007fff786ef278 r9: 0x000000000000000b r10: 0x0000000030000000 r11: 0x0000000000000206
r12: 0x000000010848cde0 r13: 0x0000000000000000 r14: 0x000000010848d000 r15: 0x000000010848ccc0
rip: 0x00007fff8f977212 rfl: 0x0000000000000206 cr2: 0x00007fff786e8ff0
Logical CPU: 0
Binary Images:
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0x102d2d000 - 0x102d71fff com.apple.CoreRecognition (1.2 - 20.9) <9B01728E-489E-3E4F-9E43-D818A6AEBBE9> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x102d85000 - 0x10307dfff com.apple.CommerceKit (1.2.0 - 135.34) <EA0891D7-235D-3682-9D88-C1964A5F02FF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x10311b000 - 0x10317afff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
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0x1032e4000 - 0x103303ff7 com.apple.DistributionKit (700 - 735) <CEF22223-B453-353B-BED2-E08E072033A3> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x104bdc000 - 0x104bdcff9 +cl_kernels (???) <AC1CCCCF-BB28-466A-9235-C3CEB208167F> cl_kernels
0x10728b000 - 0x1072a1ff7 com.apple.webcontentfilter.framework (3.1 - 5) <1C3967C0-93B5-3D98-AC74-393EEAEA5505> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
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0x107b49000 - 0x107b4affb +cl_kernels (???) <028FD32B-26B3-478F-AA48-3C10CE16AAA1> cl_kernels
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0x10829f000 - 0x1082a0ffb +cl_kernels (???) <90D4C12D-E5B8-48E5-BB69-9A61BED257A0> cl_kernels
0x108303000 - 0x108304ffa +cl_kernels (???) <1D23A248-D881-48A1-819C-D608E21048C2> cl_kernels
0x10c043000 - 0x10c201fff GLEngine (8.10.1) <1BD4D913-CE6C-3389-B4E1-FC7352E4C23F> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x10c3e0000 - 0x10c868ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.16.74 - 8.1.6) <A7A9E774-2CB7-3A51-9C65-0F39F0F6D1F3> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
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0x10cdfc000 - 0x10ce27fff GLRendererFloat (8.10.1) <055EC8E7-2D7E-370C-96AD-DBEEDB106927> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
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0x7fff872e1000 - 0x7fff872e1ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff872e2000 - 0x7fff872ecfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff874f5000 - 0x7fff87538ff7 com.apple.ShareKit (1.0 - 119.13) <9E8948B4-A2AE-3990-9A93-7DFA1D3A1326> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff87539000 - 0x7fff8753dfff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8753e000 - 0x7fff87565ff7 com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <CDB23C93-853B-3F18-985C-6D32D4704F26> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff87566000 - 0x7fff87566fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87567000 - 0x7fff8757aff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff8757b000 - 0x7fff8757fff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff87580000 - 0x7fff875acff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff87685000 - 0x7fff87691ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff876cd000 - 0x7fff87792ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff880c7000 - 0x7fff881c4ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff881c5000 - 0x7fff881c8fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8a6a0000 - 0x7fff8a83bfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x7fff8b076000 - 0x7fff8b076fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8b0b5000 - 0x7fff8b100fff com.apple.CoreMedia (1.0 - 926.106) <64467905-48DC-37F9-9F32-186768CF2640> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x7fff8b574000 - 0x7fff8b574fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8b667000 - 0x7fff8b687fff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x7fff8b9be000 - 0x7fff8b9e0ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8b9e4000 - 0x7fff8ba05ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8ba06000 - 0x7fff8ba07fff libScreenReader.dylib (264.6) <299274C2-0030-3FDC-8C8F-2933095CD02B> /usr/lib/libScreenReader.dylib
0x7fff8ba08000 - 0x7fff8badbff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8badc000 - 0x7fff8bb08fff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8bb09000 - 0x7fff8bb5aff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8bb5b000 - 0x7fff8bb5fff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8bbcc000 - 0x7fff8bfe9fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8c013000 - 0x7fff8c06ffff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c070000 - 0x7fff8c1c2fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8c1c3000 - 0x7fff8c1eafff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8c1eb000 - 0x7fff8c1f3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8c1f4000 - 0x7fff8c2f6fff libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8c2f7000 - 0x7fff8c360fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8c361000 - 0x7fff8c389fff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c4e4000 - 0x7fff8c79bff7 com.apple.MediaToolbox (1.0 - 926.106) <57043584-98E7-375A-89AE-F46480AA5D97> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8c7c8000 - 0x7fff8c9fdff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c9fe000 - 0x7fff8ca0afff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8ca0b000 - 0x7fff8ca8aff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8cac8000 - 0x7fff8cb48ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <39B53565-FA31-3F61-B090-C787C983142E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8cb8f000 - 0x7fff8cc84fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff8cc85000 - 0x7fff8cd76ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <5C56181F-1E9F-336A-B7BB-620565A8BD6E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8cdbf000 - 0x7fff8cdcbfff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8cdcc000 - 0x7fff8cf41ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8cf42000 - 0x7fff8cf7ffef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8cf80000 - 0x7fff8cf97fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8cf98000 - 0x7fff8cfa6fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff8cfa7000 - 0x7fff8cfeaff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8cfeb000 - 0x7fff8d302ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8d303000 - 0x7fff8d339fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8d3c5000 - 0x7fff8d408ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8d409000 - 0x7fff8d40dfff com.apple.SecCodeWrapper (2.1 - 1) <D25DD827-7F03-35AA-AD37-8E8D49AAD765> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8d40e000 - 0x7fff8d594fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8d595000 - 0x7fff8d595fff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8d596000 - 0x7fff8d5a1ff7 com.apple.DisplayServicesFW (2.7.2 - 357) <8AE56B58-A521-3F29-AAE2-10ADADBD30EA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8d5ad000 - 0x7fff8d851ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8d852000 - 0x7fff8d85fff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8dd68000 - 0x7fff8dd96fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8dd97000 - 0x7fff8dd97fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8de25000 - 0x7fff8de5eff7 libssl.0.9.8.dylib (47.2) <46DF85DC-18FB-3108-91F6-52AE3EBF2347> /usr/lib/libssl.0.9.8.dylib
0x7fff8de5f000 - 0x7fff8de72ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8de81000 - 0x7fff8dec0ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8dec1000 - 0x7fff8ded5fff com.apple.AppContainer (2.1 - 1) <E1BC0E2F-836F-3082-A8CF-3CE7F6746535> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8e2c0000 - 0x7fff8e2c1ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8e2c2000 - 0x7fff8e317ff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/ResourBack up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Mac App Store Connection Failed After Mavericks Update
Hi y'all,
immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
I obviously checked out my App Store account and it's correct and active - I'm also currently using it on my iPhone, iPad and iPod with no problem at all!
Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
CAN ANYBODY PLEASE HELP ME? :-)
THX IN ADVANCE,
DANILaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac App Store Non-Commercial users only? What about Lion for businesses?
When I read the Mac App Store agreement it indicates that the accounts are for 'non commercial' use. I supposed this was to stop companies purchasing an app and using 5 times at no extra cost.
If we want to download and install the Lion update on our company Macs how are we supposed to do this? The same goes for the Server component.
Further, I have used my own personal account to use a program in the office that I had purchased at home for playing quick games at lunch time, or for free apps like Twitter. Will these stop working if I have to create a company wide account just for Lion downloads?
Lastly, our internet connection speed is very poor due to our geographic location. Will we need to download Lion separately for each computer?
Sorry if Lion questions are a bit premature, but I'm trying to plan ahead.Apple is not actually here, just fellow Apple product users. Those business questions are probably best dealt with in a telephone call directly to Apple, either Apple HQ in Cupertino, CA, or at least the closest Apple Store.
Your games are for you to freely install on computers that you own and control personally. That would seem to include a company computer issued to you. What you should not do is start installing the games and apps on the computers of your colleagues. And you should remove the games and apps when you return the computer to your business.
You should be able to mix both company purchased software and your personal software while the computer is in your control, just remember that software can only be updated by the account through which it was purchased. So you would need to sign into your personal account to update your personal software on your company computer in your control.
The software that comes through the MAS at this point is the drag & drop variety, the kind that has normally come on a disk or you download a disc image and drag the app to your Applications folder. With the MAS the software is downloaded and placed in the Apps folder for you. These apps can be copied to the other computers you own or have in your control. You do not need to download them to each computer, although you may do that as well.
Apple has pretty much reserved more complicated installations for itself. Xcode downloaded as an Installer into the Applications folder. Lion will also come as an installer. The Installer does not have to be downloaded to each Mac, it can be copied to them over your local LAN or direct Ethernet or FireWire cable connections. Or burn to a disk. Then the Installer can be run to install Lion on each Mac. Based on your direct conversation with Apple regarding obtaining Lion for your business, you may also be able to create a common installation of Lion that you then clone to all of your company computers. -
Mac App Store starts only after hard shutdown
Hi,
i have the following problem after upgrading to lion (in fact, everything worked fine for a few weeks):
the mac app store freezes around 10 seconds after starting. usually it loads a few descriptions and pictures before freezing.
the strange thing is, the app store works (but slowly) if i reboot after a hard shutdown. i repeated this several times now. it doesn't work after a normal shutdown with reboot.
i tried many different things:
- reinstalled lion (using recovery)
- repaired volume (Macintosh HD)
- repaired disk permissions
- removed several third-party applications
- increased free HD space to > 20% of capacity
- created new admin account,
but no change
these problems started around 3 weeks AFTER upgrading to lion
i have a mac book air (end of 2010 version, 4 GB ram, 13")
many thanks for any suggestionsHi,
After looking a long time online for this problem, I found a solution for it.
Go to the app "Keychain Access" (located in /Applications/Utilities), open Preferences (Comman+,), click on Certificates, and change the value of "Certificate Revocation List (CRL)" from 'Best Attempt' to 'Off'. Quit Keychain Access, and log out so that the changes occur. Log back in to your account and the Mac App Store should work without freezing.
*Source: www.macstories.net -
Mac App store not working after installing maverics
i m having trouble opening App store on
Device: MacBook Pro
Processor 2.4 GHz Intel Core i5
Software OS X 10.9 (13A603)
09/11/13 11:02:27.412 am com.apple.launchd.peruser.501[181]: (com.apple.appstore.11120[3170]) Exited with code: 1
this reply i m getting on console when trying to access app store from dock icon. but it not opening,
is there any way we can reinstall the appstore?Hi chetan16in,
Thanks for visiting Apple Support Communities.
If the Mac App Store is not launching in Mavericks, there are a few steps that can help isolate or resolve the issue.
First, try booting your computer into safe mode:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455
If the App Store is lauching normally in safe mode, this usually means OS X is fine, and the issue is caused by conflicts in your user account.
Next, see if the App Store behaves normally in a new user account. The steps in this article also apply to creating a new user in Mavericks:
OS X Mountain Lion: Create a new user account
http://support.apple.com/kb/PH11468
Best Regards,
Jeremy -
Mac App Store doesn't show OS X updates
Since I upgraded to Mountain Lion in July, the Mac App Store has stopped showing updates for OS X. It shows normal app updates like Evernote but it didn't notify me for the 10.8.1, the 10.8.2 and the recent Supplemental Update. This happens even after days that the updates are released. I discovered that there were updates available from news sites.
I contacted Apple Support but I was quite rudely shut up. The guy at the phone told me that "this is normal" and that Apple "is not obliged" to issue a notification for all the system updates. I told him that all my Mac-owners friends could download the updates from the App Store but he told me that "they were lying" to me. I was so aghast at his response that I didn't started laughing in his face as he probably deserved. I will find a way to get back to him via an official complaint to his superiors, that's for sure.
Can anyone help me with the Mac App Store issue, anyway? Currently I'm forced to download the updates manually from Apple's site.
Thanks in advance for the support!It's possible you have a problem with your system. I've had this same issue with Lion. Eventually, I bit the bullet and did a scratch reinstallation which seemed to fix things. But there may have been less invasive solutions I just did not think of or find. So you might start with the following:
Boot into Safe Mode then restart normally.
Download a utility such as Mountain Lion Cache Cleaner and use to clear out user, system, and font caches. Restart is immediately required.
Reinstall OS X.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
HT1338 Mac App Store will not install Mountain Lion update
I am having an issue where I try to install the 10.8.4 update from the Mac App Store. I click on the button and it says it needs to restart to install. I tell it to restart and install but it does nothing. I get the Mac App store back with it asking me to install the update again. Looking at the infobox I see that I am still on 10.8.3.
Any thoughts on how to fix this?
ThanksGive this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo). -
There's no mac app store availiable to download for me.
I want to upgrade to Mac OS X Lion, but without that mac app store it seems to be impossible.
I did all software updates but never got that mac app store. So what can I do now?THis is because you have two OS X upgrade steps. First, you need to upgrade to Snow Leopard ($29 us, disk only, no download).
Once you've upgraded to Snow Leopard, and run Software Update to get to 10.6.8 then you'll have the Mac App Store and can take the second OS X upgrade step to Lion 10.7.2. -
OSX App Store - Black Screen After Trying to Sign in
Hi, my problem is after clicking on the App Store to try and update my applications - I am seeing 6 that need to be updated. I just get a frozen black App Store screen. Launchpad shows it is waiting to complete an update (grey line underneath the Dock Icon). I thought I would try and sign out and sign back in again, but now I just have a black screen. See image link below (can't insert jpeg image with button - camera icon??) .
https://www.evernote.com/shard/s4/sh/1bf0d2ad-fdfc-4c80-ac88-ebc1ccf918a4/067c3b 326adc0228d82e7488663afced
https://www.evernote.com/shard/s4/sh/1bf0d2ad-fdfc-4c80-ac88-ebc1ccf918a4/067c3b 326adc0228d82e7488663afcedhttps://www.dropbox.com/s/gt3yxywpottaesh/App%20Store%20Black%20Screen.jpg
I am running OSX 10.8.3 ona 15" MBP Retina with 8GB ram, and carried out the recent Thunderbolt firmware update. Thanks.Hello,
I've got the same sort of symptoms — see below. Clicking on "update all" doesn't solve the problem. I'm running Mac OS X 10.8.4 on a 13" Macbook Pro. Using 16 GB of RAM.
Anyone found a cure for this behavior? It's quite frustrating.... -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
Can't connect to apps store when I'm trying to update and download apps. What's wrong?
When I'm trying to update apps and download apps, apps store pops up and said that cannot connect to apps store. Does anyone having the same problem? Thank you.
Most likely the problem is again with some firewall/privacy filter. Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? Some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
Safari is non-responsive after OS-X update 10.10.3
Since updating OS X 10.10.3 all of my applications are sluggish and running slow. Safari continuously stalls with the rainbow circle. How to I return Safari to a smooth responsive application?
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac App Store keep request for update an application that I already uninstall from my MBP?
I updated my mbp to 10.6.6 which come with mac app store. I was so happy to get myself some apps there. eg: DropCopy (free) and some games of course. After given some try, i decided to uninstall DropCopy from my mbp, and also the related .plist files. Few weeks later, when DropCopy come with an update, i found that there are an update notification from mac app store. I've tried to update then uninstalled it again, the update notification still there! I've write an e-mail to the developer, they replied that's a bug come from mac app store and they can't do anything to solve that. So i decide to wait for an update from Apple. When it come with an update to 10.6.7, I get my mbp updated for sure. However, the problem still there! The mac app store still appear an update of DropCopy even I've already uninstall it from my mbp. How can i solve it or remove the update notification?
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