Mac App Store redemption code

I submitted my claim for OS X Mountain Liom Up-to-Date Program on August 27, 2012. Where is my Mac App Store redemption code? I have Claim Reference Number. What happened?

Welcome to the Apple Support Communities
You should have received two mails from Apple. One with the key you need to open the file with the code and the other one with the file that contains the code. If you haven't received the second mail, contact with Apple > http://support.apple.com/kb/HE57

Similar Messages

  • App Store redemption code error April 2015

    I purchased Mountain Lion on apple.com yesterday in order to update OS X on aMacbook Pro Mid 2012 non retina that is running Lion 10.7.5.
    After waiting overnight I finally received the redemption code this afternoon and when I tried to redeem in the app store I keep getting the following
    error messages "Code redemption is temporarily unavailable. Try again later." and "This item is being modified. Please try
    again later." I even tried checking to see if it would work on another mac running Mavericks and it had the same error. I spoke to customer support
    at apple and while they were all very nice their final answer was "wait a while and see what happens" < "SERIOUSLY ?"  It's been over six hours
    since I first tried this and there has been no change. Also FYI, I cannot use Mavericks or Yosemite yet because of a hardware/software compatibility
    issue  so don't go there. Thanks.

    Thanks for your reply. I had previously tried this but tried it again after receiving your message.
    Sorry but that did not change anything. The app store appears totally unresponsive. I have an
    active and working internet connection that works fine.
    PROBLEM NOT RESOLVED !!! PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!PROBLEM NOT RESOLVED !!!

  • "Code Redemption is Unavailable" Mac App Store

    Yosemite doesn't work with some of my music software so I bought Lion to use instead on my Mac (I didn't time machine, so couldn't get back).  Got the code, but Mac App Store says "Code Redemption is Unavailable. Try again Later" when I try to redeem it.  Why can't I redeem it?  Specs below:
    iMac (24-inch, Early 2009)
    OSX Yosemite 10.10.2
    2.93 GHz Intel Core 2 Duo
    4 GB 1067 MHz DDR3

    "Code redemption temporarily unavailable.  Try again later."  I've been getting the same error for two days.
    I purchased Lion from Apple.ca.  Received two emails.  No issues with unlocking the license pdf and obtaining the redemption code.  No issues signing into the App Store.
    MacBookPro 2,2
    10.6.8 Snow Leopard
    2.16MHz Intel Core 2 Duo
    2GB 667 MHz DDR2

  • My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing  wrong here i am trying to download a system upgrade?

    My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing  wrong here i am trying to download a system upgrade?

    iTunes is not the Mac App Store.
    In your dock it would be this icon:
    The forum for it specifically is here:Using Mac App Store

  • How to updgrade to lion os 10.7 from leopard 10.6.8 using mac app store? unable to load redemption code to trigger upgrade

    how to updgrade to lion os 10.7 from leopard 10.6.8 using mac app store? unable to load redemption code to trigger upgrade.

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • I just purchased a software upgrade.  I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s)." How do I do this??

    I just purchased a software upgrade to OSX Lion.  I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s).  How do I "launch the Mac App Store?"

    Assuming you are running OS X 10.6.6 or later (10.7.x Lion, 10.8.x Mountain Lion or 10.9.x Mavericks), go to the Apple Menu (top left-hand corner of the screen)>App Store and it should become clear from there.

  • I don't find Utiliser un code dans la section Raccourcis de Mac App Store

    Hello Bonjour
    Je ne dois pas être réveillée mais je ne trouve pas dans Mac App Store
    "utiliser un code dans la section raccourcis de Mac App"
    Merci de m'aider pour installer le nouvel IOS

    Hi there Lynna94,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W. 

  • Error code "this code must be redeemed in the mac app store"?

    I enter code for update in app store and get code "this code must be redeemed in the mac app store"?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Are you using the correct app store? If you are using the iTunes App Store, apps for iOS devices, then you need to switch to the Mac App Store, apps for Macs. The Mac App Store is the App Store app in your Mac's Applications folder. It can also be opened from the App Store selection in the Apple Menu. It also comes by default in the Dock.

  • Is it possible to upgrade a computer that qualifies for Mavericks to Mountain Lion via a content code purchase from the Mac App Store?

    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    The Mountain Lion installer appears under Purchases in the Mac App Store, but nothing happens when I try to download it. When I try to redeem the purchase by inserting the content code I get a message indicating that the content code has already been redeemed.
    I don't mind spending $20 to purchase a fresh content/installer code, but I would like some assurance that the Mountain Lion software can be installed on a computer that qualifies for Mavericks. Not wanting to upgrade to Mavericks is not my idea but is that of my client.
    Or to put it another way, does Apple prohibit such an install unless the computer in question does not qualify for a Mavericks upgrade?

    It is your decision which OS you want to upgrade to - Apple does not place such restrictions (unless the machine specs do not meet the OS's specs or vice versa). So, if yours does meet Mavericks specs, it can run any OS newer than what it came with.
    So, which OS does the machine have now?
    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    Was this purchase done on this same Mac? If so and someone else purchased the OS, then the likely answer is: any OS or app obtained at the app store is not transferable - its' license is tied to the original purchaser's Apple ID forever. So, it may have been a valid purchase, but it is tied to the purchaser, not you.
    In order to get past that, you will need to wipe the drive booting from either the original install disk (which OS did the Mac come with?) or using recovery if it was Lion. After wiping the drive, reinstall the original system, and then you can purchase and download any OS version you'd like using your own Apple ID.
    Let me know if I misunderstood the situation.

  • HT201209 Itunes account shows 75.00 unable to use in Mac App store asked for code i no longer have

    New macBook pro I uploaded Itunes gift card by reading directly into mac.  Now see a valid balance so I trashed the gift cards.  When trying to redeem in the Mac App store it asks for a code.  Any thoughts?
    Ryan

    Welcome to the Apple Community.
    You can't use iTunes Store gift cards in the Mac App Store.

  • What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?

    What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Contact the folks that sent you the code or AppleCare for assistance.

  • App store and mac apps store doen's acept my segurity code from my mastercard, what can i do?

    app store and mac apps store doen's acept my segurity code from my mastercard, what can i do?

    Same here franciso whenever i try to update app or download a new app from ipad or iphone it asks to verify account and then type security number and it always comes up security code error and i know my card works perfectly ok seems apple may have a bug here its bloody annoying..lion hasnt been the best in upgrades..my question is why treat a desktop computer like an ipad/iphone they are totally different in design and usage context...hope they can fix  this issue!

  • Can i copy COD 4 mac app store download to disk and then install. on my other mac if the other mac is compatible? I won,t be sharing it with anyone else.

    Can i copy COD 4 mac app store download to disk and then install it on my other mac? I won,t be sharing with anyone else.

    if you are connected with the same appleID on the other mac then you can just download it for free again in the app store
    you can only buy an app 1 time they don't bind to the computer or ios device for that matter they bind to the appleID

  • How can I redeem an OS X code from the Mac App Store without a Mac?

    I had to erase my mac and I purchased a new license of OS X Lion for it, but need to redeem it at the App store before I can install it on the Mac. Any direction would be helpful.
    Thank You.

    You can't. The Mac App Store app is required to download OS X Lion. Without a Mac, you can't have the app.

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