Mac App Store says I have updates for another account and an app, both of which I don't have?
Ive only had my Macbook Pro for about a month now and just a few weeks in the Mac App Store started telling me that I had an update available for Angry Birds (an app which I never bought or installed) and that I need to log into another specific account to update it (an apple id/email which I've never seen before)?
So, I have no idea how this random email was associated to my Mac or why angry birds is prompting...
I tried the Spotlight Re-indexing I read about but its still there.
Thoughts?
found solution in more like this. https://discussions.apple.com/message/16769640#16769640
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The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
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You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
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Now here:
~/Library/Preferences/
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Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
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You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
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Hi , a similar thing happened to me with another piece of software .. it was then that I realized I have two accounts .. I have no recollection of setting up two but it seems I did somewhere along the line.. I have jimkells and the second is [email protected] .. so when I logged in as the other acc there it was and I was able to update .. could it be FCPX was bought on another user account ??
Jim -
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Hide the app from your Purchases list. Sign into your account (Store menu). Go to Purchases pane, right click on the app in question, Hide the app.
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Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
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i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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Pleae read this article about using iclouds to store contacts.
http://support.apple.com/kb/PH2576
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Hello! I Have very much problem with contents and programms App Store! Refund please me money to account!
1.Xilisoft DVD Creator 7 Dont Work
2.Adobe Premier Editor 11 Dont Work
I fear purchase yet programms out your App Store!!!!! Realy!!!
Wery Much ''go begging'' refund money Adobe Premier Editor 11! Best Regrads,Alexandr Cherepennikov! Sorry,wery bad my english!We are fellow users here on these forums, you're not talking to iTunes Support (this is the iTunes Store forum), nor Mac App Store Support.
You've tried deleting and redownloading those programs, and tried contacting their developers ? If you have, and you haven't had a reply, then you can try contacting Mac App Store Supportv via this page : http://www.apple.com/support/mac/app-store/ -
My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...
Are you sure that these Apps were not purchased using another Apple ID...
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Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account -
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