Mac App Store Updates won't load

My problem is that the Mac App Store shows several newer versions of Apps I own in the "Updates" section. Once I try downloading them an error will be displayed every time. Buying or loading new apps works just fine. Loading Updates in the iTunes store works as well. I only have trouble with Mac App Store updates. Any idea what this could be?
The error message says:
"Die angeforderte URL wurde auf diesem Server nicht gefunden."
"The requested URL could not be found on this server."
Thanks for your help. It's driving me mad.

I am having the same problem. So far, for me, Apple had no solution to it. Try to download the updates using a different network environment. I only have the above mentioned problem when I am online with my macbook using the hotspot (tethering) option of my iPhone. My iPhone is connected via USB. If I use a different network via ETHERNET, the update works fine.
If you find a solution to this, please let me know:
Macbook Pro 17""
OSX Lion.
IPhone 3GS

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Mac App Store images won't load.

Hi,
I recently purchased a refurbished Mac Mini (2.3 ghz model). Any time I try to access the Mac App Store there are several icons that won't load. They'll simply display the small blue box with the question mark inside of it. If I refresh the page multiple times, occasionally it will load all of the icons. If I click on the app that doesn't have the icon displayed, all of the images load properly, but from the main pages (featured, top charts, etc) they don't load. The icons that don't load are usually the same; I haven't had the Mac long enough for all of the apps on the featured page to change. I'm new to Mac and don't know if there is something that I'm doing wrong. Any help would be greatly appreciated. I'm enjoying the experience so far, but it is highly annoying that this happens constantly. If it helps, this has happened since I got it. Could this be an issue with the unit itself?

Unfortunately that didn't help. These are images that are within the Mac App Store itself not images viewed through Safari (I also use Firefox). I did have an issue with Safari a couple of times where images weren't loading on it either, but it is occasional in comparison to the app store which is constant.

Mac App Store icons won't load..

Screenshots included. Running on OS X Lion 10.7.5

I'm operating a bit blind here, but let's try to shotgun a solution then. Let's start with:
Quit App Store, paste following in terminal & hit return
          rm -r ~/Library/Caches/com.apple.appstore
          rm -r ~/Library/Caches/com.apple.storeagent
          rm ~/Library/Preferences/com.apple.appstore.plist
          rm ~/Library/Preferences/com.apple.storeagent.plist
          rm ~/Library/Cookies/com.apple.appstore.plist
          rm -rf ~/Library/Preferences/com.apple.appstore.plist
          rm -rf ~/Library/Preferences/com.apple.storeagent.plist
          rm -rf ~/Library/Preferences/ByHost/*

TS1702 App Store shows I have 2 updates, but when I go to App Store it won't load the updates screen but will load all other menus.

App Store shows I have 2 updates, but when I go to App Store it won't load the updates screen but will load all other menus.

I have the same problem. Closed App Store after double tapping Home button twice. I tried logging out of App Store and back in. Also did App Store updates in computer and updated everything when i synced iPhone with iTunes. Nothing works. App Store updates still frozen in iPhone.

Mac App Store update: right Apple ID but wrong user account

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I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
Any ideas?

Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

App Store updates will not load.

App Store updates will not load. It shows that I have 4 updates but all I get is a blank white screen. I have also tried closing the app and restarting my ipad and it still will not work.

Many people are having this problem for the last couple of days. According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

Mac App Store Updates stuck in "Waiting". Anyone had this issue before?

Hi,
I stumbled upon this issue yesterday where I had a software update waiting for me at the Mac App Store, and when I hit the update button on the store, the update got stuck in the "Waiting" message that appears to the left side of the "UPDATE" button. The updates did not appeared to download nor start, they just got stuck in the "waiting" stage. Moving to the "featured" section of the app store did not worked to re-highlight the UPDATE button in the update section of the Mac App Store page. The only way I was able to solve the issue was by Force Quitting the Mac App Store and trying again. On the second attempt, when I clicked the UPDATE button the "Waiting" message appeared but then disappeared and showed the expected download and install progressbar in the Mac App Store updates.
I was wondering if someone has seen a similar issue to the one I am describing.
Thanks for your time and answers!

dominic23 wrote:
This happens sometimes.
You did the right thing, tried again.
Best.
Hi dominic23,
I see... Well this bugs me off course because is not the normal behavior that I would expect from OS X, but if it sometimes happens, I'll be OK with that. I don't know but I may file a bug report to Apple on this so that they at least know of the issue.
Thanks for the advise!

Just did the Mac App Store update and now MBP won't boot?!

I just did the Mac App Store software update that required a restart and on bootup it just hangs at the spinning wheel and I can't get anywhere. I've tried resetting the SMC and PRAM, but that hasn't helped. Any ideas here? I can't believe that update toasted my MBP!
And I tried unplugging all my drives from it as well.

Were you trying to install Mavericks? What do you see when you restart your Mac with the Option key held down? Does it indicate the boot volumes is Mavericks or your previous system? If it's Mavericks boot into the Revovery volume and try reiinstalling from there.
OT

Mac App Store Update issue in Yosemite

i have a big problem with updating my apps in app store, when i install an application, it doesn't appear as installed as you can see :
I have all of this apps installed on my computer, and i installed telegram for example just right now and even that is not appear as installed.
so i can't update any of my applications, and this forced me to install all of it again!
as you can see, always "No Updates Available":
I have all of this apps installed on my computer, and i installed telegram for example just right now and even that is not appear as installed.
so i can't update any of my applications, and this forced me to install all of it again!
as you can see, always "No Updates Available":
I'm sure something is wrong with my Mac App store, I try removing appstore caches but that doesn't work, how can i fix this ?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mac App Store updating apps on _other_ drive :-(

A little background first - wanted to not just jump right in in upgrading to Mountain Lion (10.8.0), so I got (same brand) external USB HD, formatted it, installed Mountain Lion on that. (With some assistance from Apple Support...) I have moved most all my apps and documents over to the (external) ML drive (500GB). Also have many apps bought through MAS and installed on the ML-500 external drive. When I want to use ML, I boot up from it; other times, I will boot up with Snow Leopard (10.6.8) on the internal drive (320GB) to use a few apps where I haven't had all their docs transmogrified to 10.8-compatible apps. Most of the time now, things have been workable and fine.
In the past couple of days, I have discovered that apparently when I had logged into the MAS to update my ML-compatible apps, the MAS (unbeknown to me) updated the older (10.6.8-compatible) apps I had there, including iWork '08 (which had been updated as far as 10.6.8 updates would take them).
So now, it appears (since version numbers are the same for the Numbers, Pages and Keynote apps between the two OS drives) that I have (non-10.6.8-compatible) apps on the Snow Leopard (internal) drive, that won't run when I start up with 10.6.8. The icons on the 10.6.8 drive for Numbers, Pages, and Keynote (which were inside an iWork '08 folder, inside the Applications folder, on the internal/10.6.8 drive) have the 'not' circle and line across them when I view them running from the Mac OS X 10.6.8 (internal) drive. Haven't checked other MAS-downloaded 10.6-compatible purchased apps, so there may be more 'over-updated' apps...
I know that I have my original iWork '08 DVD (and likely, can go back through my Time Machine backups to try to find my latest versions under 10.6.8) and can re-install (and then install all the updates since then under 10.6.8) to get them back, but I would think - since OS X install discs check a drive for the system version number before installing - that MAS would be setup to FIRST check what the OS X version for a drive with Pages/Numbers/Keynote/other Apple non-system apps, before installing a version over an app (that renders it useless for that version of OS X).
Even though I can possibly (with much time/updates/re-installs) get my earlier apps back on the internal drive, my concern is - how can I stop MAS from once again 'over-updating' those apps? If the MAS can check and tell me that an app I want to download requires 10.7 or 10.8, it would seem to make equal sense for it to check first whether I have (on different drives) 10.6.8 and 10.8 versions of the same app, and ONLY update the most recent one, NOT all of them.
Makes me wonder if Apple thinks that NO ONE out here is running separate partitions or drives with different operating systems for different app needs. I am very sure that there are specfic-market applications out there that companies, laboratories and others need to get tasks done (and for which there is not yet so far a Lion or Mountain Lion-compatible version), so those people/companies/etc. are likely running different OS partitions or startup drives. So WHY does the MAS not check first? Or more importantly, is there some way to stop/limit the updates so ONLY one drive gets updated?

Hello Dahveed, thank you for your answer but this is not good at all. These are not core applications. For instance i want all my games to be on external Hard drive (for instance X3 is about 8 Gb). For having my home folder on external HD this is not good at all too.
Why i should change my way to work and manage my files just for a logical problem ?
Furthermore, the Mac App Store app detects i have the application already installed even if it is on external HD, so there are only 2 solutions : there is a bug into the mac app store application for managing apps OR this is pretty bad for users to have the apps sequestrated into the home folder.
You can see even iTunes with the music rights management system is able to let you have musics managed by user.
Do you have another solution ?
Thank you

HT4928 How do I hide Mac App Store update requests?

I downloaded a free app in the Mac App Store many months ago, after I got bored of it I deleted de App but now the Mac App Store is requesting me to update the mentioned app which I don't want anymore. How can I make it stop requesting me the update?

Not in my case, somehow this app doesn't appear in my Purchased panel, just in my Updates panel.
Here are the screens:
This the Purchased Panel
And this is the Updates Panel
Hope I can get a solution now. And thanks anyway for all the previews replies.

Mac app store update issues

I cannot update apps from the mac app store: it says I must sign into the account I used to purchase they app, and I am, and I have no other account. What's wrong?

Try resetting your Apple ID. Apple - My Apple ID
If that doesn't help, install the v10.6.7 combo update. Mac OS X v10.6.7 Update Combo
Restart your Mac after the combo is installed. Launch the MAS then try updating apps.
It's ok to install the combo if you already have v10.6.7 installed. It includes bugs fixes that may help.
Still have problems...
Contact iTunes Billing:
Apple - Support - iTunes
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

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The Mac App Store tells me there's an update available for one of my applications, however, the install button is disabled and indicates that the new version of the app is already installed. The version number of the app (About...) shows v120...., the update in the App Store shows v121, so there's something available, it seems.
How can i either download the update, or get rid of the update indication in the App Store?
Any help will be appreciated.

Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Drag & drop the app into the Trash. Don't empty the Trash. Try updating the app. The MAS should now download the latest version to your Mac. If the app updates successfully, you can empty the Trash.

I am unable to remove an application from the mac app store update even if the application is not present

Hi,
I am using a Mac mini (wich was used by another user in our company) and for some reason it is showing Angry Bird update form an unknowed Apple id. There are no trace of angry bird in the machine and I would like to know how to remove it from the liste of update in the mac app store beside buying it.
Thank you,
Bruno Gagnon

OK .... last user insalled software that was not owned by company. Software removed bug solved.

Mac App Store Updates won't load

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