Mac Apps freeze while opening

Hi,
My Mac Applications are freezing while opening. Mail, Safari, Calculator, Textedit, Preview, and Mac Help Viewer all freeze up either upon opening or as soon as I try to interact with them. Other apps like Photoshop, Illustrator, MSN Messenger, IE, and Word work just fine.
I have used Disk Warrior to reapair the HD and I have used Disk Utility to reapair permissions. I don't know what else to try.
Any suggestions?
Powerbook G4   Mac OS X (10.3.9)  

Try things in Dr.Smokes Apps. Fail to Launch thread.
Cheers!
DALE

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    HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
    Power Supply - Cooler Master Extreme Power Plus 700W
    Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
    Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
    I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
    I have, as far as software goes...
    Windows 7 64-bit SP1
    Adobe Creative Suite 5, student version or what have you.
         - I do have several plugins installed as well for After Effects only.
    Autodesk 3ds Max 2012
         -I have several maxscripts as well as a couple plugins for 3ds Max.
    UDK 2-2012 & 3-2012
    NVIDIA PhysX Lab 1.1
    NVIDIA Texture Tools 2
    NVIDIA plugin for Photoshop
    xNormal
    ConTEXT
    UnCodeX
    Quicktime
    AVG Free
    Malwarebytes
    7-Zip
    Java
    Sculptris
    As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
    note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
    Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
    Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
    note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
    note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

    Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
    The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
    "Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
    With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
    Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
    And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
    Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

  • AE freezes while Opening Project

    Been working on a project these past two days. Nothing over the top complicated in it. Animating text/solids with an audio bed.
    However this morning, while loading up the project, it froze at 33%. Had to Force Quit, try again. Nothing. I've actually taken the project file, brought it to another computer, which opened fine, then saved it as a new project, then brought it back to my computer which only let it work for about another hour - until giving me another freeze while working in the project.
    I tried resetting my preferences, Purged the memory, brought to the other computer to transfer into a new file again. No go. Keeps freezing at 33%. Please Help
    Nick

    What Michael said - more info. Could be anything from some CoDec in your footage that differs across systems to the usual graphics card and driver issues to something being bad with your MediaCache....
    Mylenium

  • Mail quit/Mac App Store cannot open/Messages cannot open/Maps cannot open etc

    I don't know why, suddenly my mail quit when I try to open a mail, mac app store, facetime, message and maps cannot open, I have upgraded to lastest XOS 10.9.2

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Mac App Store not opening / crashing / grey screen

    Hi
    I'm running Yosemite 10.10.1 on a 2.3 GHz Intel Core i7 Retina Macbook. The App Store is proving problematic:
    The dot below the icon fades in and out but the app doesn't open. I have to Force Quit at which point I get an insanely long error report (will post if asked but I'll probably be booted off here if I post it in the first message).
    Unexpectedly the App Store opens but nothing loads. Everything is greyed out.
    I'm unable to sign out of the App Store when it does open.
    I'm unable to check for updates.
    I've reset the PRAM which hasn't worked (suggested in another thread).
    Any ideas?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • [Mac] Illustrator freezes while loading plugins

    Hi all,
    We have Adobe Creative Suite CS5 Design Premium installed on an iMac running OS X 10.9.5. No internet connection available (machine in a locked down environment)
    The issue: Illustrator and InDesign freezes for around 60 secs when GUI is loaded (got past the initializing screen). No issue for other apps.
    What I have already tried:
    1. Did a clean uninstall/reinstall
    2. Reviewed logs at /tmp/amt3.log and found no warning or errors
    3. Did a Mac OS Safe boot, same issue when Illustrator GUI is loaded
    4. Deleted Adobefnt*.lst, same issue
    5. Tried new admin account, same issue
    6. Tried removing plugins under /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Plug-ins/Extensions, issue is gone.
    On step number 5, I tried to single out the individual plugin under that folder without any luck. Looks like a combination of those plugins caused the issue.
    Could you please advise if this is a known issue or it's just simply this iMac need internet connection to check for something upon startup? I noticed these in the amt3.log
    2014-10-28 12:46:00 [289]  AMT: PlugPlug : AdobeId has not been created
    2014-10-28 12:46:00 [289]  AMT: PlugPlug : Can Go Online returned as true
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 7.179000 ms
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 4.168000 ms
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 0.510000 ms
    2014-10-28 12:47:01 [289]  performance: AMTPlugPlugRequest took 0.800000 ms
    The second last line tooks 61 seconds before it go to last step.
    Please let me know if anyone have a solution to this.
    Thanks and Regards.
    Kien
    2014-10-28 12:45:55 [289]  AMT: START SESSION, library version 3.0.0.64,3.0
    2014-10-28 12:45:55 [289]  AMT: Initializing /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/
    2014-10-28 12:45:55 [289]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/adobe_caps.framework/adobe_caps
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/adobe_caps.framework/adobe_caps
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
    2014-10-28 12:45:55 [289]  ServiceLoader: Found library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    2014-10-28 12:45:55 [289]  PCDService: PCD Service in threaded mode
    2014-10-28 12:45:55 [289]  performance: AMTPreObtainProductLicense took 1.657000 ms
    2014-10-28 12:45:55 [289]  PCD thread: PCD thread started
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/Adobe_OOBE_Launcher.framework/Adobe_OOBE_Launcher
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/Adobe_OOBE_Launcher.framework/Adobe_OOBE_Launcher
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Adobe_OOBE_Launcher.framework/Adobe_OOBE_Launcher
    2014-10-28 12:45:55 [289]  ServiceLoader: Found library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/A/adobe_oobe_launcher
    2014-10-28 12:45:55 [289]  AMT: App Product Locale [0] = en_GB
    2014-10-28 12:45:55 [289]  config: Loading configuration for /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    2014-10-28 12:45:55 [289]  config: Found payload code {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    2014-10-28 12:45:55 [289]  PCDService: found driver code {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:45:55 [289]  config: config: Host app was installed, using installed license configuration.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [FLMap] in hive [Illustrator-CS5-Mac-GM{|}ALL] in cache.
    2014-10-28 12:45:55 [289]  config: Setting current license to the driver at startup because no mapping was found.
    2014-10-28 12:45:55 [289]  config: Setting current license to DesignSuitePremium-CS5-Mac-GM [ALL]
    2014-10-28 12:45:55 [289]  config: payload code: {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    2014-10-28 12:45:55 [289]  config: driver payload code: {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:45:55 [289]  config: driver licensing code: DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:45:55 [289]  config: current licensing code: DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:45:55 [289]  config: current locale code: ALL
    2014-10-28 12:45:55 [289]  config: Done loading configuration
    2014-10-28 12:45:55 [289]  AMT: Locale from PCD [0] = en_GB
    2014-10-28 12:45:55 [289]  AMT: Reordered Installed App Product Locale [0] = en_GB
    2014-10-28 12:45:55 [289]  config: Setting insalled locales
    2014-10-28 12:45:55 [289]  config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/asneu.framework/asneu
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/asneu.framework/asneu
    2014-10-28 12:45:55 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/asneu.framework/asneu
    2014-10-28 12:45:55 [289]  ServiceLoader: Found library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ReLaunchMode] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ReLaunchMode] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:45:55 [289]  AMT: App's last known config file is: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    2014-10-28 12:45:55 [289]  apf: current config file path is: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT/application.xml
    2014-10-28 12:45:55 [289]  AMT: config: Finding license info for payload: {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:45:55 [289]  AMT: config: PayloadCode: {6A75E573-6909-4D48-BDFA-D8ED118605A5}
    2014-10-28 12:45:55 [289]  AMT: config: Driver PayloadCode: {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:45:55 [289]  AMT: config: Installed LicensingCode: DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:45:55 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [BridgeTalkCode] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS5-Mac-GM] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [EULA] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [Registration] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [Registration] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [Updates] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [Updates] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:45:55 [289]  AMT: Application can be serialized (sif file found).
    2014-10-28 12:45:55 [289]  config: Setting current license to DesignSuitePremium-CS5-Mac-GM [en_GB]
    2014-10-28 12:45:55 [289]  PCDService: No value for key [AMTConfigPath] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in cache.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS5-Mac-GM] in master.
    2014-10-28 12:45:55 [289]  AMT: Subsequent launch (serial [95459778819945904053]).
    2014-10-28 12:45:55 [289]  AMT: Application state initialized.  Obtaining Product License.
    2014-10-28 12:45:55 [289]  AMT: Obtaining client features from cache.
    2014-10-28 12:45:55 [289]  AMT: Obtaining client product info from cache.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS5-Mac-GM] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS5-Mac-GM] in master.
    2014-10-28 12:45:55 [289]  AMT: Running in PROV_APP
    2014-10-28 12:45:55 [289]  PCDService: No value for key [EULADelay] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [EULADelay] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  PCDService: No value for key [MediaTag] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:45:55 [289]  config: No media tag found for payload {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:45:55 [289]  config: Using default media policy RET
    2014-10-28 12:45:55 [289]  uiswitch: EULA has already been accepted.
    2014-10-28 12:45:55 [289]  AMT: This is a subsequent launch. Deferring services.
    2014-10-28 12:45:55 [289]  performance: AMTObtainProductLicense took 23.305000 ms
    2014-10-28 12:46:00 [289]  AMT: Pre-Validating Product License.
    2014-10-28 12:46:00 [289]  AMT: Services not yet loaded in this session.
    2014-10-28 12:46:00 [289]  AMT: Loading services in background to get ready for Validate call.
    2014-10-28 12:46:00 [289]  AMT: Spawning background thread to load services.
    2014-10-28 12:46:00 [289]  performance: AMTPreValidateProductLicense took 0.020000 ms
    2014-10-28 12:46:00 [289]  AMT: Starting work on prevalidate thread.
    2014-10-28 12:46:00 [289]  AMT: AMT: PreValidating Product License.
    2014-10-28 12:46:00 [289]  AMT: Launch Workflow not yet done in this session.
    2014-10-28 12:46:00 [289]  AMT: Starting Background Subsequent Launch Workflow
    2014-10-28 12:46:00 [289]  AMT: Starting ALM workflow.
    2014-10-28 12:46:00 [289]  AMT: Initializing ALM for serialized activation.
    2014-10-28 12:46:00 [289]  ALMService: Initializing as licensed app
    2014-10-28 12:46:00 [289]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
    2014-10-28 12:46:00 [289]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
    2014-10-28 12:46:00 [289]  SLCoreService: Service construction took 0.0 ms and succeed.
    2014-10-28 12:46:00 [289]  ALM: _info_: LEID passed DesignSuitePremium-CS5-Mac-GM is used to configure SLCore = 0
    2014-10-28 12:46:00 [289]  ALM: _info_: Host app is Licensable App
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Illustrator-CS5-Mac-GM{|}5] in hive [SSC-CS5-LE-Dominance] in master.
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID Illustrator-CS5-Mac-GM with AMT Path /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Resources/AMT
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID DesignSuiteStandard-CS5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/DesignSuiteStandard-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID WebSuitePremium-CS5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/WebSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Mac-GM with AMT Path /Library/Application Support/Adobe/Adobe Creative Suite 5 Design Premium/AMT
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/VideoSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  ALM: _info_: Found LEID MasterCollection-CS5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/MasterCollection-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  PCDService: No value for key [MediaTag] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:46:00 [289]  config: No media tag found for payload {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:46:00 [289]  config: Using default media policy RET
    2014-10-28 12:46:00 [289]  ALM: _info_: MediaTagPolicy is RET
    2014-10-28 12:46:00 [289]  PCDService: No value for key [NTL_WO_SN] in hive [DesignSuitePremium-CS5-Mac-GM] in master.
    2014-10-28 12:46:00 [289]  ALM: _info_: Canonical LEID is Illustrator-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  ALM: _info_: Driver LEID is DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  PCDService: No value for key [954597056569366629885681] in hive [RejectedSNDomain_CS5] in cache.
    2014-10-28 12:46:00 [289]  SLCoreService: Reading product config [/Library/Application Support/Adobe/Adobe Creative Suite 5 Design Premium/AMT/SLConfig.xml]
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2014-10-28 12:46:00 [289]  ALM: _info_: Set Running Locale to en_GB
    2014-10-28 12:46:00 [289]  ALM: _time_: (func: ALM_Initialize, duration: 0.017 sec)
    2014-10-28 12:46:00 [289]  AMT: Performing ALM silent license verification.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [EncryptedSerial] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in cache.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Serial] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in cache.
    2014-10-28 12:46:00 [289]  config: No pre-serial number found in {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:46:00 [289]  PCDService: No value for key [PSN] in hive [DesignSuitePremium-CS5-Mac-GM{|}en_GB] in cache.
    2014-10-28 12:46:00 [289]  config: No en_GB provisional serial number found in DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  PCDService: No value for key [PSN] in hive [DesignSuitePremium-CS5-Mac-GM{|}ALL] in cache.
    2014-10-28 12:46:00 [289]  config: No ALL provisional serial number found in DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: Searching license for locale en_GB ...
    2014-10-28 12:46:00 [289]  PCDService: No value for key [954597788199459040539944] in hive [RejectedSNDomain_CS5] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  ALM: _info_: Found existing serialization under LEID DesignSuitePremium-CS5-Mac-GM, the serial number locale is en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: This is the running locale, stop the search
    2014-10-28 12:46:00 [289]  PCDService: No value for key [954597788199459040539944] in hive [RejectedSNDomain_CS5] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  PCDService: No value for key [954597788199459040539944] in hive [RejectedSNDomain_CS5] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  PCDService: No value for key [954597788199459040539944] in hive [RejectedSNDomain_CS5] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
    2014-10-28 12:46:00 [289]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2014-10-28 12:46:00 [289]  config: Setting current license to DesignSuitePremium-CS5-Mac-GM [en_GB]
    2014-10-28 12:46:00 [289]  SLCoreService: Syncing to license store...
    2014-10-28 12:46:00 [289]  SLCoreService: Found server mkey.
    2014-10-28 12:46:00 [289]  SLCoreService: Found 1 license file(s)
    2014-10-28 12:46:00 [289]  SLCoreService: Parsing license file [206994829.lic] succeed.
    2014-10-28 12:46:00 [289]  SLCoreService: License store synchronization took 11.2 ms and succeed.
    2014-10-28 12:46:00 [289]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [PDApp_WF] in hive [DesignSuitePremium-CS5-Mac-GM] in cache.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature ALM_CS5DesignPremiumGM_5.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Bridge_Base_4.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Bridge_ColorSettings_4.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature CreativeSuite_5.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature CreativeSuite_DesignPremium_5.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Dreamweaver_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Dreamweaver_Base_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Fireworks_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Fireworks_Base_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature FlashCatalyst_1.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature FlashCatalyst_Base_1.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Flash_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Flash_Base_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Flash_Pro_11.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Illustrator_15.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Illustrator_Base_15.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature InDesign_7.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature InDesign_Base_7.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature MediaEncoder_Base_2.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Photoshop_12.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Photoshop_Base_12.0 is enabled.
    2014-10-28 12:46:00 [289]  SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ALM_Info_S1] in hive [DesignSuitePremium-CS5-Mac-GM{|}en_GB] in cache.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ADOBEID] in hive [954597788199459040539944] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: Performing Block Check
    2014-10-28 12:46:00 [289]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-10-28 12:46:00 [289]  ALM: _info_: Block Check ByPassed
    2014-10-28 12:46:00 [289]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2014-10-28 12:46:00 [289]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.017 sec)
    2014-10-28 12:46:00 [289]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2014-10-28 12:46:00 [289]  AMT: License check shows serialized product is already activated.
    2014-10-28 12:46:00 [289]  ALM: _info_: Entered ALM_NeedANAG
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ADOBEID] in hive [954597788199459040539944] in cache.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ClaimStatus] in hive [954597788199459040539944] in cache.
    2014-10-28 12:46:00 [289]  ALM: _info_: Exiting ALM_NeedANAG
    2014-10-28 12:46:00 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Updates] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Updates] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:46:00 [289]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2014-10-28 12:46:00 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/UpdaterNotifications.framework/UpdaterNotifications
    2014-10-28 12:46:00 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/UpdaterNotifications.framework/UpdaterNotifications
    2014-10-28 12:46:00 [289]  ServiceLoader: looking for library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/UpdaterNotifications.framework/UpdaterNotifications
    2014-10-28 12:46:00 [289]  ServiceLoader: Found library /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications
    2014-10-28 12:46:00 [289]  AUMService: IsUpdaterEnabled call
    2014-10-28 12:46:00 [289]  AUMService: IsUpdaterEnabled call succeeded
    2014-10-28 12:46:00 [289]  ALM: _info_: Deactivation menu is enabled
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ADOBEID] in hive [954597788199459040539944] in cache.
    2014-10-28 12:46:00 [289]  AMT: Completed Launch Workflow successfully.
    2014-10-28 12:46:00 [289]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Updates] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [Updates] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:46:00 [289]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2014-10-28 12:46:00 [289]  AUMService: IsUpdaterEnabled call
    2014-10-28 12:46:00 [289]  AUMService: IsUpdaterEnabled call succeeded
    2014-10-28 12:46:00 [289]  AUMService: Get LEID xml call
    2014-10-28 12:46:00 [289]  AUMService: Get LEID XML call succeeded
    2014-10-28 12:46:00 [289]  AMT: AUM GetLEID called with status =0.
    2014-10-28 12:46:00 [289]  AMT: Caching Suite Features.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature AfterEffects_Base 10.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Bridge_Base 4.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Bridge_CameraRaw 4.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Bridge_ColorSettings 4.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Bridge_MiniBridge 1.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Contribute_Base 6.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Dreamweaver_Base 11.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature DynamicLink_Base 4.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Encore_Base 5.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Fireworks_Base 11.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Flash_Base 11.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Flash_Pro 11.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature FlashBuilder_Base 4.1 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature FlashCatalyst_Base 1.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Illustrator_Base 15.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature InDesign_Base 7.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature MediaEncoder_Base 2.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature MobileCenter_Base 3.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature OnLocation_Base 5.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Photoshop_Base 12.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Photoshop_Premium 12.0 is licensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Premiere_Base 5.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Suite Feature Soundbooth_Base 3.0 is unlicensed.
    2014-10-28 12:46:00 [289]  AMT: Checking client features against cache.
    2014-10-28 12:46:00 [289]  AMT: Feature Illustrator_Base 15.0 is licensed (was licensed).
    2014-10-28 12:46:00 [289]  AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
    2014-10-28 12:46:00 [289]  AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
    2014-10-28 12:46:00 [289]  AMT: Validating client product info against cache.
    2014-10-28 12:46:00 [289]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS5-Mac-GM] in master.
    2014-10-28 12:46:00 [289]  AMT: Starting Data Collection for SWTag_Init()
    2014-10-28 12:46:00 [289]  AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS5-Mac-GM;outMappedLEID =  DesignSuitePremium-CS5-Mac-GM, unused = DesignSuitePremium-CS5-Mac-GM
    2014-10-28 12:46:00 [289]  AMT: DoISOTagging() productPayloadCode = {6A75E573-6909-4D48-BDFA-D8ED118605A5};driverPayloadCode =  {CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}
    2014-10-28 12:46:00 [289]  AMT: SWTag_Init() Tags Arguments Adobe Creative Suite 5 Design Premium; DesignSuitePremium-CS5-Mac-GM; en_GB
    2014-10-28 12:46:00 [289]  AMT: DoISOTagging() License Status = activated
    2014-10-28 12:46:00 [289]  AMT: DoISOTagging() Tags 954597788199459040539944; 5.0; UNKNOWN
    2014-10-28 12:46:00 [289]  AMT: DoISOTagging() Product Version 5; 0
    2014-10-28 12:46:00 [289]  AMT: AMT: Product License PreValidated.
    2014-10-28 12:46:00 [289]  AMT: Prevalidate indicates license is good and no UI required.
    2014-10-28 12:46:00 [289]  performance: PreValidate thread took 49.863998 ms
    2014-10-28 12:46:00 [289]  AMT: PlugPlug : AdobeId has not been created
    2014-10-28 12:46:00 [289]  AMT: PlugPlug : Can Go Online returned as true
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 7.179000 ms
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 4.168000 ms
    2014-10-28 12:46:00 [289]  performance: AMTPlugPlugRequest took 0.510000 ms
    2014-10-28 12:47:01 [289]  performance: AMTPlugPlugRequest took 0.800000 ms
    2014-10-28 12:47:23 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:47:23 [289]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:47:23 [289]  PCDService: No value for key [Updates] in hive [{CDC977A9-B3BA-4320-BD28-96F2CC91B9E9}] in master.
    2014-10-28 12:47:23 [289]  PCDService: No value for key [Updates] in hive [{6A75E573-6909-4D48-BDFA-D8ED118605A5}] in master.
    2014-10-28 12:47:23 [289]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2014-10-28 12:47:23 [289]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
    2014-10-28 12:47:23 [289]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
    2014-10-28 12:47:23 [289]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
    2014-10-28 12:47:23 [289]  ALMService: Terminating
    2014-10-28 12:47:23 [289]  SLCoreService: Shutting down SLCore 1.0 Release (build 1.0.13.199023).
    2014-10-28 12:47:23 [289]  SLCoreService: Service destruction took 0.5 ms and succeed.
    2014-10-28 12:47:23 [289]  ALM: _info_: End ALM
    2014-10-28 12:47:23 [289]  performance: AMTReleaseProductLicense took 2.038000 ms
    2014-10-28 12:47:23 [289]  AMT: END SESSION.
    Message was edited by: Kien Tran

    kien.tran,
    Did you reinstall using the full three step way?
    Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

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