Mac Apps store problem after updating it to Mavericks

I have a problem with my mac apps store. after updating it to OS X 10.9.3 (Mavericks) when i restarted it and open it up again the mac apps store keeps on hanging and i can't see anything. I cannot update any of my application because i cannot access the store. Please help me. My computer is Mac mini 2.3GHz quad-core intel core i7

Launch Activity Monitor in /Utilities, select all processes, check for app store ones, select them, and force quit them.

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  • App store problem after updating OS to Mavericks.  Ended up deleting app store.  How do I get it back?

    I upgraded to Mavericks.  When I tried to update my apps in the appstore, I was getting prompted to enter in a password for someone else's Apple Id.  I have no idea who this person is and I could not change the ID.  I was logged into the App Store under MY id but for whatever reason when i chose to update an app, I was prompted with this person's ID. I researched this and someone in a forum suggested deleting the app and reinstalling it.  I have app zapper so I zapped the app and I no longer have an app store..  I also have no way of getting the app store back.  Apparently, it's part of Mavericks.  I cannot even reinstall Mavericks because Mavericks is only attainable through the App store.
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    I recovered the files that app zapper "zapped" from my trash.  They are as follows:
    One "app store" folder that contains a file called: updatejournal.plist
    One "AppStore" folder that contains a file called: manifest.plist
    And a file called com.apple.appstore.plist
    How can I get app store working again?
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    Help is immensely appreciated.
    Thanks.

    There are a few things you need to do.
    A.
    Remove "App Zapper" according to the developer's instructions. Never install it, or anything like it, again.
    B.
    Deleting system components is never the solution to any problem.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
    *The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
    C.
    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
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    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • Mac App store problem after Mavericks install

    I have installed Mavericks, 3 times now, on my MacBook Air. There have been a few hicups but the only one I have been unable to fix is the App Store. It will open, accept my user name and perform updates however it will not allow me to view or download new Apps. If I create a new user that user has full functionality. So the Maverick install has obviously done something to my Mac Store user settings. Has anyone any idea how I fix it?
    Thanks

    Back up all data.
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    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
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    Select your username from the menu labeled Select the user account if not already selected.
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  • App Store problem after update

    Hey guys..
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    Please help me out..

    alebadi Says:
    February 17, 2013 at 2:23 PM
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    Hi…
    I have the same problem but I solved it easily…
    It happened when I tried to make another account and just closed the App Store, then I got the mentioned message…
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    4- For here it worked for me, I don’t know about you… lol
    ******************** THIS WORKED FOR MY WHITE IPHONE 5 64 GB. PASS IT ON!!! AS LONG AS IT WORKS FOR YOU.

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    i can't type anything in the search box in the mac app store or click updates , purchases, featured,top charts, categories!can't access anything to tool bar! anyone else haveing this problem? only the back and forward and close buttons work! also can i can click and open anything else in the store .version 1.1.2

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  • HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

    The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Mac App Store problem - I have an update for an app that do not exist in my Mac

    Hi, I have an update for an app that I never didn't bought before in my Mac App Store.
    Thats happen before more than a year, I tried everything including updating the app (got an error) and format the Mac but the update for this app didn't remove.
    the problem is maybe in my Apple account so I need your help, is there any way to remove this update?

    You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
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    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
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    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
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  • Can't update to Lion: Serious Mac App Store problem

    I tried twice to update my OS (10.6.8) to Lion via the Mac App Store. Both times I got a failure message shortly before I had downloaded the 3,74 GB, saying the app can't be downloaded and that I have to restart the downloading (original message in German: "Die App kann nicht geladen werden. Das Laden des gewünschten Programms ist fehlgeschlagen. Bitte versuchen sie es erneut"). 

    You must sign in to the App Store with the Apple ID you used to install the app. If you don't recognize the ID, see below.
    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard (command-C).
    In the Finder, press the key combination command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • 10.10.2 will not install - tried Mac App Store and Delta updater

    I'm trying to install the 10.10.2 update on a 15" MacBook Pro (Mid 2010) which currently has 10.10.1 on it and its not going well!
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    I've repaired permissions, restarted, checked Activity Monitor for any non responding services and checked disk space availability - 170GB available. Can't see anything obvious.
    Anyone else having trouble installing this OS update?
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    I have the exact same problem. Tried to install the normal and combo update. Nothing happens.
    I tried the repair permissions and even the reset password method. Nothing.
    Did the system restore help ? did you try to re-install yosemite first keeping your files and applications ?
    It's really weird.
    Thanks
    MacBook Pro 15" early 2011, OS X Yosemite (10.10.1), 16GB Ram

  • Mac App Store not showing Updates or Purchases

    After upgrading my Mac OS to Yosemite, my App Store isn't showing anything under the "Updates" tab (It did some automatic updates in the background, so the number of pending updates dropped from 13 to 2).
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    I'm having the exact same problem.
    I can sign in via the menu bar-store-sign in, but it doesn't change anything.
    In the bottom right corner of the updates page there's a US flag icon showing, indicating I'm in the wrong store. Unable to change to Norwegian.
    I am also unable to go into iCloud in system preferences:

  • Mac App Store problem download

    Hi everyone!
    I've got a MacBook Pro with the last version of OS X Lion, but I can't download apps from the Mac App Store for some kind of error.. When I start any type of download the status bar starts but immediately the program notice me that is impossible to download or start the app.. So now I can't download or even update every apps on my mac, what could be the problem?
    thanx in advance

    -  Temporarily disable anti virus software if installed.
    -  Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
    -  Third party download managers are not compatible with the App Store.
    If nothing above applies, install the OS X Lion Update 10.7.5 (Client Combo)
    That will reinstall the App Store for you as well as any necessary system files. It's ok to do this even though v10.7.5 is already installed.
    Retart your Mac after the combo is installed.
    Then try the App Store.

  • Mac App Store problems (some software won't install)

    Recently, I've been having problems with updates being installed after they were downloaded. Oddly enough, all the updates I am having problems come from Apple. the first was the Epson Printer driver update that came out about a month ago. It downloaded fine, but after the download, the software window says the software is installing, but, for days on end, the progress bar shows it stuck at the beginning of the installation process. Now, I am having the same prolem with the Raw Camera update. Everythng else that needs updating works fine, including the Mavericks.2 update, but these programs refuse to install.
    Early 2011 15 " MBP (2 GHz i7, 4 Gig RAM) running OSX.9.2.
    Oddly enough, I have a mid-2010 iMac (27", 3.6 GHz i5, 12 Gig RAM) running 10.8.5, and both programs updated perfectly with no problems. Anyone have any ideas of what is going wrong, and what I can do to fix it?
    Thanks in advance.

    Thank you for the response, but I don't see how to get to downloads from the Apple support site. Selecting "Software Update" from the Apple menu takes me to the App Store. Going to the Support page, I don't see any way of downloading files. It seems that has been all moved to the Mac App Store now. If there is a way to download files from the Apple Support Site, I would certainly like to know how to do it, as I can't figure out how.
    Thank you in advance.

  • Any Apple related (Mac app store, itunes, software update) doesn't connect

    First recently I had a problem with Mac app store. "Store News" a free app showed on my update tab but I've never downloaded that app before. It was not even installed on my mac or showing under my apps. The worst was when I clicked on update button for the app it asked for another account to login. I could not update the app or remove it because for this app that weird account was required! I asked for Apple support and they told me to get help from the developer. I did and they were amazing but the problem was not the app but Mac app store was hacked! And Apple doesn't admit that so they suggested me to kill my mac and reinstall my system! I didn't (yet!) because I heard about one big update at app store before Lion and thought "maybe this solve everything!". BUT when I tried to get software update it didn't connect. After trying to update my system, neither app store and itunes connect.
    My internet connection is working fine, I can browse, download, mail works fine. BUT I cannot connect to software update, itunes or app store. Why?
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    Thanks.

    ... i think Jason is referring to Apple Software Update for Windows, and is checking to see if that is working properly for him:
    How to tell if Software Update for Windows is working correctly when no updates are available
    (not entirely sure of course, given the Windows Update reference.)

  • HT201364 Mac App Store fail to update new apps and install new apps

    My current MacBook 13" 2011 Late is running Mavericks 10.9.4, and recently when I try to update /install apps from Mac App store errors comes up telling me  it failed to update/install apps with unknown errors.
    Tried following possible solutions after some search through forums and search engines, however, still with no luck of solving this issue, hope anyone with something that would make my Mac App store to work again.
    1. Change DNS (8.8.8.8).
    2. Reset Application & Clear Cookies in Debug mode.
    3. Remove cache.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Mac App Store fails after installing Mavericks.

    After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
    Any idea to fix this problem?
    Sorry for my bad english!
    Message was edited by: Flacote
    Everithing works fine after a several system reboots.

    After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
    Any idea to fix this problem?
    Sorry for my bad english!
    Message was edited by: Flacote
    Everithing works fine after a several system reboots.

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