Mac appstore 1004 error.
Hey guys,
Since a day or two I'm getting the 1004 error in the AppStore when I'm trying to download anything.
Anyone experienced this problem and found a solution?
Yup.. others are having the same issues..
http://discussions.apple.com/thread.jspa?threadID=2709726&tstart=15
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Hi all,
I created a few Mac appstore apps with air in the past. Now suddenly when I try to upload my .pkg file to Apple with the Application Loader I get the following error:
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Hi there saharalirezaie,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
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Everytime I open the Mac AppStore it says..
Everytime I open the Mac AppStore it says "Unable to find and connect to agent." I can't sign in with my apple ID or download any apps. How do I fix this?
You might want to try this update which is specifically for 2011 iMacs (I'm assuming that is what you have):
http://support.apple.com/kb/DL1383
I noticed that there is a notation about fixing bugs in the app store; I would guess that your error message has to do with the background service Storeagent which scans your hard drive for apps to offer you updates and/or other software.
If that doesn't work, I'd suggest calling Apple - take advantage of your warranty. -
I'm unable to open the Mac AppStore.When i click it the icon bounces a couple of times and a error popps up. Please help!
Process: App Store [3578]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID:
Date/Time: 2013-09-20 19:21:10.165 +0530
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/App Store.app/Contents/MacOS/App Store
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8c5fc30a __sel_registerName + 31
1 libobjc.A.dylib 0x00007fff8c5fcc8b _read_images + 1707
2 libobjc.A.dylib 0x00007fff8c5fb9ec map_images_nolock + 1231
3 libobjc.A.dylib 0x00007fff8c5fb4f4 map_images + 71
4 dyld 0x00007fff60971937 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 666
5 dyld 0x00007fff6097167d dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 181
6 libdyld.dylib 0x00007fff86906eda dyld_register_image_state_change_handler + 76
7 libobjc.A.dylib 0x00007fff8c5fa04d _objc_init + 77
8 libSystem.B.dylib 0x00007fff8d5f5b28 libSystem_initializer + 167
9 dyld 0x00007fff60980378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
10 dyld 0x00007fff60980762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
11 dyld 0x00007fff6097d06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
12 dyld 0x00007fff6097cfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
13 dyld 0x00007fff6097cfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
14 dyld 0x00007fff6097cfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
15 dyld 0x00007fff6097cfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
16 dyld 0x00007fff6097cfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
17 dyld 0x00007fff6097ceba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
18 dyld 0x00007fff6096efc0 dyld::initializeMainExecutable() + 207
19 dyld 0x00007fff60972b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
20 dyld 0x00007fff6096e397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
21 dyld 0x00007fff6096e05e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x00007f7f78808e00 rdx: 0x0000000000000000
rdi: 0x0000000100dca000 rsi: 0x0000000000000000 rbp: 0x00007fff5ee8efe0 rsp: 0x00007fff5ee8efc0
r8: 0x00000000000005f4 r9: 0x00007fff8c6217d8 r10: 0x00006e0000000000 r11: 0x9eab79b97f4a7c13
r12: 0x0000000000000000 r13: 0x00007f7f78400300 r14: 0x0000000100dca000 r15: 0x0000000000000000
rip: 0x00007fff8c5fc30a rfl: 0x0000000000010206 cr2: 0x0000000100dca000
Logical CPU: 2
Binary Images:
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0x7fff90afe000 - 0x7fff90b32fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff90b33000 - 0x7fff90b36ff7 com.apple.LoginUICore (2.1 - 2.1) <98A808A9-F27D-37A9-84D6-77B61C444F97> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff90b37000 - 0x7fff90bddff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff90bde000 - 0x7fff90d64fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff90d65000 - 0x7fff90d72ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff90d73000 - 0x7fff90e38ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff90e39000 - 0x7fff90e44ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff90f88000 - 0x7fff90f8cfff com.apple.SecCodeWrapper (2.1 - 1) <D25DD827-7F03-35AA-AD37-8E8D49AAD765> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff90fe3000 - 0x7fff90ff2ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff9103f000 - 0x7fff9108eff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff9108f000 - 0x7fff91095fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff91096000 - 0x7fff910fefff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9110b000 - 0x7fff91280ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff9139b000 - 0x7fff913d1fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff913d2000 - 0x7fff9180efff com.apple.VideoToolbox (1.0 - 926.106) <B1185D9D-02AC-3D27-B894-21B1179F2AEF> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff9180f000 - 0x7fff91813fff libGIF.dylib (851) <AD40D084-6E34-38CD-967D-705F94B188DA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9208b000 - 0x7fff9209eff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff9209f000 - 0x7fff920b4ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff920b5000 - 0x7fff920b7fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff920b9000 - 0x7fff920c5fff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff9230f000 - 0x7fff9230ffff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff92310000 - 0x7fff923eafff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff923eb000 - 0x7fff92445ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff92446000 - 0x7fff92453fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff92454000 - 0x7fff927b3fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9280b000 - 0x7fff9282bfff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff9289c000 - 0x7fff928a3fff libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff928a4000 - 0x7fff928a4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1416
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=191.5M resident=136.5M(71%) swapped_out_or_unallocated=54.9M(29%)
Writable regions: Total=18.0M written=764K(4%) resident=872K(5%) swapped_out=0K(0%) unallocated=17.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__DATA 15.0M
__IMAGE 528K
__LINKEDIT 53.2M
__TEXT 138.3M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 280.7M -
My Mac AppStore told me that I have an update for the Twitter app. When I try to update it brings up the sign in prompt but the Apple ID that preloads is an email address that I have never seen before. When I put in my credentials and hit install it brings up another prompt that says "Unkown Error". Then another prompt comes up the says "We could not complete your request. There was an error in the App Store. Please try again later. (4)"
I thought if I uninstalled and re-installed it that might do it but it turns out that I don't even have it installed to begin with. So I tried to install it without updating and I get the same problems.
Does anyone have any idea what's wrong here?Hey I think I found the solution or at least for me. Check out this website
http://www.ngpixel.com/2011/06/25/mac-app-store-you-have-updates-available-for-t he-other-accounts-bug/
At first I followed the instructions but it didn't work. But when i scrolled down I found Renso''s post, and fortunaetly it did work for me. Hope it will solve yours too! -
1004 Error in App Store when trying to update Logic Pro
I keep getting a 1004 error when I try to update Logic through the App Store. I've already tried relogging and deleting the .plist cookies and preferences. Help?
Restart your Mac and try again.
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Mac Appstore login does'nt work
Hy,
I own a 13" Macbook Pro Retina with Mountain Lion.
First, I'm Stuck on 10.8.1 because the 10.8.2 update isn't available anymore!
(theres a special one for the Retina, the normal one doesn't work)
So,
my iTunes account an iCloud account work with no problems.
I'm trying to connect with the same account to the Mac Appstore,
but it doesn't work.
It tells me: Ein unbekannter Fehler ist aufgetreten. (An unknown error occured)
I created a second user account on my Mac, (saw somewhere to test that)
with the new account I'm able to connect to the Mac App Store.
I also already copied some files from the new account to the main account but without success.
Can anyone help me out or has someone other suggestions?Finally found the sollution.
Quit AppStore, enter Terminal an paste the following:
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
rm -rf ~/Library/Preferences/com.apple.appstore.plist
rm -rf ~/Library/Preferences/com.apple.storeagent.plist
rm -rf ~/Library/Preferences/ByHost/* -
Brand new iMac, Aperture installed from Mac AppStore crashes on startup
I installed Aperture 3.0 from the Mac AppStore yesterday, but it crashes immediately on running, with this message:
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
I bought my iMac a few days ago. There's a few apps installed, including Final Cut Express 4.0 - installed from CD - which given all the other threads I've read with the same crashing message, may make a difference.
I used the Aperture troubleshooting basics (http://support.apple.com/kb/HT3805) - let me explain each step.
- I just bought my iMac, brand new last weekend, if it doesn't meet system requirements I'll eat my hat
- It wasn't the first thing I tried, but I have since run a "Software Update" which included updates for both Final Cut Express and Aperture... after they installed, I rebooted and Aperture still crashes on startup with the same message
- The Aperture first-aid-tools are irrelevant I'm afraid. If I didn't know any better, I'd say they didn't work at all - as holding Option/Command while starting Aperture makes no difference... but I suspect the crash happens before the tools get a chance to run
- Time Machine backups would also be irrelevant since this is a fresh install (what does "Restore the Library" mean anyway - what library?)
- Restoring Aperture back to its original settings is irrelevant since I haven't changed any
- I tried reinstalling Aperture, exactly as described. I deleted Aperture from Applications, went to the Mac AppStore and redownloaded it; rebooted; it still crashes in the same way
Here's more of the message below... and yes, as you can see, I've tried more than 50 times ;-(
If I have to reinstall the OS, I might just as well get a refund. I'd love to solve this, but I seriously hope reinstalling the OS is not required.
I just spent 3 days solving an issue where I couldn't download any apps from the AppStore at all, so please let me sell an iMac to my mother without explaining how long it takes to download 1 app and get it running on a brand new machine !
Interval Since Last Report: 218019 sec
Crashes Since Last Report: 51
Per-App Crashes Since Last Report: 47
Anonymous UUID: E1A91A1E-F665-4A88-8101-7D4D60A61D89
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyldI believe the second half of the solution addresses what you are experiencing. You don't have to re-install the OS, just try the 10.6.6 combo update:
http://support.apple.com/kb/TS3528 -
Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)
Error message?
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How to buy Mac OSX Mountain Lion without going to Mac AppStore.
Hello! This is my first post on these forums so please welcome me if you are feeling nice today!
Before we get started please note that I know Mavericks is released and it is better, however I need Mountain Lion in this case. I currently can't access the Mac AppStore due to a glitch on my computer and I am wondering if there is any way to purchase Mountain Lion OSX without being on my Mac, basically just buy it on my Apple ID. If you know of any ways, please respond with a link to a website if it is a website of course, and thanks for your help in advance!Try here > http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
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i can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"
i tried it for weeks and months, but with no success.
i am using macbook air mid 2011, running os x lion.try changing the date a month or a year ahead..
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since I move to china a week ago i realize base on my personal experience that the country is definitely no mac friendly, which is unfortunate for me since i own a macbook pro, iphone and ipad, and i tell you why. ever since i move to china it seems that most of internet related services that apple offer in the mountain lion seemed to be useless, firstly, I can't connect to the mac app store, secondly, i can't connect to the iCloud to do backups for my ipad and iphone and sync notes, and lastly, although not a big lost for me but still noticable is that the help center no longer able to find help if needed from the internet. oh yeah and the safari seems to work slower. I tried to search for any person that are in similar situation like me but no ane seems to be in one therefore I started this discussion. please help me out...
to give you guys a heads up, looking at all the problems the patterns seems to relate with the apple connections only, I use a mid 2009 macbookpro from Australia, and I bought the mountaion lion from an indonesian appstore, currently my feelings leads to the fact that my mountain lions that are not bought from chinese mac appstore is the reasons, since i read from some articles that the mountain lions that were released in china are different witht he rest of the world.
any help or solution in order to make my mac working normal again is very much welcome, cheers guysWhat does Wireless Diagnostics show?
Wireless Diagnostics
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Also try turning off Bluetooth. -
How to sort out error downloading perpetual license of the CS6 Design Standard for MAC: JRun Servlet Error 413 Header Length too Large?
Just bought the perpetual license online - student-teacher version. Received email confirming my eligibility and followed all instructions to a 't', but still got this 413 error message, and cannot continue.
Would anyone be able to help me?
Or how can I get in touch with Adobe themselves?
How do you get to the chat? I bought it with their help, but cannot remember how to get there again. Took me ages to find the chat.
Cheers!!! Thanks a million! Any help is welcome!!!!Make sure you have cookies enabled and clear your browser's cache before you try downloading. If it continues to present that error try using a different browser.
As far as getting to a chat link goes, it can be hit or miss... Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.
Maybe you are looking for
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My macbook pro can't find my external drive after upgrading os
I have a macbook pro from 2009. I recently upgraded to Yosemite and now it won't read my external drive (Toshiba). I am able to find it in disk utility but I am not able to open it. The device works fine in other computers. I have all my pictures the
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Restoring & converting Photoshop Album 2.0 catalog
I recently replaced my old PC (Windows XP, Photoshop Album 2.0) by a new one (Windows 7), however not without first saving my Photoshop Album catalog on an external hard drive. As Windows 7 refuses to install Photoshop Album 2.0, I purchased Photosho
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All of a sudden, the HTML Gallery option in Output/Web Gallery is gone! It's still available on my laptop, so I can still access it. But where did it go and how can I get it back? I made the mistake of updating the CS4 products...maybe that was it. A
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I am using Photoshop CS (older version). I am having a problem with resizing images. Prior to sending this, everything was working okay and now nothing will resize. my file path was file menu > automate > batch > and then I would choose my source and
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I have records in a table: TASKS ===== TASKID TASKCD 1000 AD 1001 AD 1002 AD 1010 EO 1011 EO 1012 EO 1013 EO EOs tasks depends on AD tasks and we have this dependency r