MAC Big Fish Games no longer operable IN LION

Since upgrading to Lion my two favourite games from Big Fish no longer are operable. These games were for the MAC not PC but the message comes up that Lion does not support PowerPC applications and the spinning beach ball stays so you have to force exit. I love those games. Is anything going to be done about this please? How I wish I had stayed with Snow Leopard.

Hi everybody,
This is Katy with Big FishGames-- I just wanted to check in and let you know that we're aware that thereare some wrinkles that need to be ironed out following the release of Lion andthat we’re working on things even as we speak.
We have a brand new GameManager rolling out soon that is tested on and compatible with 10.7. Here's alink to that announcement, just in case it's helpful:
http://bigfi.sh/podXIk
We're also actively testing ourMac games catalogue to ensure that our games will run. For the games that we'vefound to have trouble on Lion, we're actively working with the developers inthe hope that we'll have updated versions available soon.
Letting our customer servicedepartment know about the issues that you're seeing and the games that areimpacted will help us resolve this as quickly as possible. You can contactcustomer support here:
http://bigfi.sh/CShelp
Thanks so much for your patience, and do feel free to contact us with any questions or concerns.
Take care,
Katy
www.BigFishGames.com

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Big Fish Games stop working in Mavericks. What do I do? I have re-installed them and the manager app, and nothing. I have not gotten an answer from Big Fish tech staff. Thought the problem might be with Maverick. all the games worked with Snow Leopard

Big Fish Games stop working in Mavericks. What do I do? I have re-installed them and the manager app, and nothing. I have not gotten an answer from Big Fish tech staff. Thought the problem might be with Maverick. all the games worked with Snow Leopard
Any body have this kind of problem. What was done to correct it. . .

I can't wait to get a new phone as well. LG Revolution owners should be comped for this phone if Verizon intends to keep them as customers.

OS X Lion and Big Fish Games

I've upgraded my macbook to ox x lion and I'm having trouble with using Big Fish Games. The game manager keeps telling me I need to login in with an admin account, funny thing is my login is the admin account. Has anyone had this problem or one similar with a solution?

Hi everybody,
This is Katy with Big FishGames-- I just wanted to check in and let you know that we're aware that there are some wrinkles that need to be ironed out following the release of Lion andthat we’re working on things even as we speak.
We have a brand new GameManager rolling out soon that is tested on and compatible with 10.7. Here's a link to that announcement, just in case it's helpful:
http://bigfi.sh/podXIk
We're also actively testing ourMac games catalogue to ensure that our games will run. For the games that we've found to have trouble on Lion, we're actively working with the developers inthe hope that we'll have updated versions available soon.
Letting our customer service department know about the issues that you're seeing and the games that areimpacted will help us resolve this as quickly as possible. Customer support is free for members and non-members alike. You can contact customer support here:
http://bigfi.sh/CShelp
Thanks so much for yourpatience, and do feel free to contact us with any questions or concerns.
Take care,
Katy
www.BigFishGames.com

I need to know how to download and play big fish games on my notebook

I need help downloading and playing big fish games on my notebook

No idea why you should ask here, unless you're one of those people who mix up Adobe Reader and Adobe Flash Player. Even so, you might as well go to the mother fish: http://www.bigfishgames.com/community/

When I updated/upgraded last it took away my Big Fish Games tool bar and WILL NOT reload it no matter what I do. How can I undo the last upgrade/date?

My original question says it all. I cannot get my Big Fish Games toolbar to reload. It will with internet explorer but not with your product's new upgrade. I wish to undo the upgrade to the earlier version so I can get my toolbar back.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
You should avoid using the same Firefox profile with different Firefox versions.<br />
If you currently do then create a new profile exclusively for the Firefox 4 version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
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I have downloaded game from big fish games but it won't run, i'm using mountain lion any help would be great thank's , aiden .

I have downloaded a game from big fish games but it won't run any tip's please / THANKS .

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

When I try to open the Big Fish game page the browser crashes and I am including the following signature. nsContentUtils::ComparePosition(nsINode*, nsINode*)

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hello, firefox won't save your passwords when you've set it up to run in permanent private browsing mode ("never remember history" in the options > privacy panel).
[[Settings for privacy, browsing history and do-not-track]]

Recently purchased Mountain Lion and now 40% of my Big Fish games don't work, any ideas?

Recently purchased Mountain Lion and now several of my Big Fish games don't work, any ideas?
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If you "recently purchased Mavericks" without upgraded your hardware (MBP), then your MBP is still capable of running whichever flavor of OS X that you previously were able to run these 40% of Big Fish games.
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Firefox is shutting my Big Fish games down since I updated to newest version.

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I have a IPad Air and when I download a game from Big Fish games I can not open the game to play . I have tried everything- reboot , delete, start over . Is anyone else having this same problem?

I have a IPad Air and when I download any game from Big Fish the game will not open to play . I have tried everything to get the games to work - reboot, delete, restart my IPad everything. I can download games from other places like G5 games play fine. I have connected Big Fish and they told me that they tried the games I was having trouble with on a iPad air and the games play fine - don't get it . Can anyone HELP

Hi, joannfrommontgomery.
Thank you for the question. I would recommend going through the steps in the article below. If the issue persists and your devices OS is up to date, I would recommend contacting the developer of the app.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H.

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I am trying to access the bigfish games website but am unable to get in as 'google-analytics' keeps coming up. There is initial success but then it goes to a blank screen and says it is waiting for 'google-analytics'
== URL of affected sites ==
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Hello Karen.
Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
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HT201272 I purchased extra power from a big fish game, the money was pulled from my account but was never given the stuff I purchased, I have spent hours trying to look for a solution, what a waste, the money went to Apple, the game was called FOUND hidde

I purchased stuff for a game I play, did not receive the stuff but money was taken from account, normally it goes through with no problem but tonight it just stopped
Apple got the money but I did not get what I purchased

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I purchased a lot from you but I don't think I plan to reinstall this program again. This is the first time this happened.
Noemi

Contact the developer for refunds. The game is not an Apple product. Purchases on the stores are all final.

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You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

HT201304 I forgot my security answers when I tried to purchase a game from big fish it will not let me continue how do I fix it

I forgot my security answers to be able to purchase a game on big fish how do I fix this I should have wrote it down but I didnt

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

MAC Big Fish Games no longer operable IN LION

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